The fish was very pedestrian and the vegetables were microscopic. Three peas and the beet were a decorstive paste on the plate. The appetizers were very good however.
They went the extra mile to make our anniversary dinner special
What’s with all the great reviews
This place is only fair
Go to Nizuc Resort- Terrinosa restaurant is a true example of what GREAT is
Clarinet was way too loud. Couldn't hear each other. Food mediocre. Disappointed. Would not return or recommend.
Service was amazing! Out of this world amazing! Never have service like this in my life!
I was worried about doing Italian in Mexico. This place is excellent —. Amazing food and service. Totally recommend.
Incredible venue for dinner. Food, service, environment was awesome. Will be a regular spot for us each year on our Cancun vacation.
Our first time here after about 20 visits to Cancun!!
Absolutely delicious food and superior service. Live horn music was a little loud. We’ll definitely be back on our next trip!!!
Compared to other “upscale” restaurants in Cancun with the same price range this restaurant gets an average rating. The gnocchi tasted doughy the bread was ok. The beef steak was very good but the portion was so so. Although we made reservations a week prior we were initially offered a table in the corner. When we asked why we couldn’t have a better table, we were told “the other better located 5 tables were ‘reserved’.” What was that about? We expected some top notch customers to show up but to our surprise those for whom these other tables were reserved largely showed up in shorts tee shirts and flip flops. Nothing compared to the way we were dressed or the $30,000 jewelry my wife was wearing for dinner. REALLY?
the service and ambiance were great. The cannelloni was a bit "pedestrian".
This was a great experience. We came here for our daughter’s first birthday. The service was top notch, the live music was great as was the food. Couldn’t ask for a better way to cap off our trip. Thank you!
Gustino's is one of Cancun's best restaurants. One of our favorites and we always go there for dinner 3 times during our 2 week vacation. Wonderful Service and atmosphere. Hector and Daniel were are waiters and they made our experience outstanding. Great waiters we will request them on are next vacation!!
We love Gustino's in the JW Marriott - fabulous food and service. This is our favorite restaurant in all of Cancun. The chef's are very creative and the service is outstanding. We will be coming back for a third time during this vacation.
Great food and atmosphere! Very impressive dining and great choices for food on the menu. The service is unlike anywhere else - perfect. I love the cooks they always wave as we leave the restaurant - very friendly.
Server, Abel, was outstanding. Attentive without being overbearing. Honest about food selection. Food was excellent. Well prepared. I got the short rib - outstanding. My husband got the lamb chops. Excellent. My friend got the special fettuccine with lobster. The homemade fettuccini net was outstanding as well. The desserts were great. The ambience was great. Both sax players were outstanding. Everyone was kind and friendly. The one thing not positive was that the wine menu was overpriced. That was the only negative. A bottle of Decoy Merlot that I could get in the US for $20 was approximately $105 USD at the restaurant. Everything else was really done well. Definitely returning.
Absolutely fabulous restaurant 😊
The service couldn't have been worse. The restaurant was not full, yet we received no less than ten apologies when when asked where our meal was. Had to ask for bread, water, desert menus, and much more. A beautiful restaurant and good food was ruined by the really poor service.
Food was outstanding! Taste delicious and presentation was over the top!
The wait staff were friendly and efficient. The food and drinks were excellent.
Thoughtful touches- a rose at the end of the meal and a complimentary starter, pizza appy was yummy main course: Raghu was really good the seafood pasta lacked real flavor. Live music was a nice touch.
Have been here previously so was looking forward to our return visit. This time around, service was a bit off. It is a leisurely meal to be sure but the wait staff wasn't readily available throughout the meal when needed, whether for the extra piece of bread, ordering another drink or pouring a glass of water. One of the dishes was served cold and we even had to wait to find someone to ask to have it reheated as once the entrees were delivered the servers again disappeared. No complaints about the food as each dish was delicious.
Everything was awesome! Food, service, no complaints!
Not impressed, sorry. The sound system had a short in it making the music annoying. The waiter suggested a bottle of wine which we didn't like. Once we picked another one and sent the first one back, our service went down hill. Won't be back.
The service was slow. The ambiance was excellent, the music was good. But the food was very average for the quality of restaurant. We expected better from JW Mariott
Amazing service, food, atmosphere in a beautiful setting. Please do yourself a favour and get here pronto!
Great food, outstanding service. Relaxing vibe w/ love saxophone player. Highly recommend.
One of our favorite restaurants in Cancun!
Very nice dinner with service by Ludin. A great way to celebrate New Year's 2018. Thanks!
Incredible surprise to a few bad meals in Cancún!
We really loved food and service!!
Ate at Gustino's second year in a row. Very good Italian but if you're from NY, hard to say it's great. Three of us has gnocchi; one with pesto (didn't like Gorgonzola preparation last year) and two with marinara which was tasty but not great. Fourth person had bronzino which was delicious. Skip the burrata appetizer. Pear carpaccio appetizer was good. Must have for dessert: Dolce sopressa (so?). A more formal meal than most in Cancun. Will go back next year because my kids love it but I preferred Fred's.
Good and service were excellent. Highly recommend
One of the best Italian restaurants in Cancun
Rose petals on table for anniversary! Prices seemed a little high but with an amuse bouche and sorbet on top of high quality food well worth it. Fun preparations and presentations. Beautiful setting. Only complaint was the volume of the amplified saxophone.
The space is beautiful. The service is fantastic. The food is great and incredibly well priced. The staff goes out of its way to make the night special. Simply a great place for a refined, but relaxed dinner out in Cancun.
The food was hit or miss. The beef carpaccio & pasta carbonara were excellent. The caprese app. was served on a plate with a center pocket causing the cheese to become very soggy. The snapper was cooked and served in paper which made the fish too moist. Ambience was very nice and service was excellent. Value was a little on the high side. Would not return. Too many other restaurants to choose from which are far better.
The table arrangement for our honeymoon celebration, the amazing service throughout & the incredible food were all instrumental pieces to our wonderful dinner.
Wonderful restaurant. Beautiful setting. Amazing food and drinks. First class service. Review from a person that’s not big Italian food fan. Would definitely recommend and will absolutely come back !
The food was great, and the service even greater!!