West Texas Chophouse - Palmas
Precauciones de seguridad
- Superficies desinfectadas entre cada uso
- Limpieza profunda diaria de zonas comunes
- Se ofrece un menú digital, desechable o desinfectado.
- Desinfectante o toallas limpiadoras para clientes
- Pago sin contacto disponible
- El personal de piso utiliza mascarillas
- Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
- El personal enfermo tiene prohibido el acceso al lugar de trabajo
Waitress was rude. Gave us our bill before we were even done. She would bring out beer that we didn't ask for. Food was good even though some items we not available from menu.
When we were first seated the server did not come to our table even after a couple of minutes, there was a couple that came in after us about five minutes later and they were serviced first. None of the staff was wearing masks which I believe right now they should have still been masked up and that is a disappointment there are a lot of people with anxieties due to this virus and I think during the peak of flu season along with the virus they should have still made their employees wear masks.
Absolutely horrible experience. I will never dine here again. The only positive was that our reservation was at 12pm and we were actually sat immediately upon arrival, but it took the restaurant over two hours to serve us lunch and it wasn’t even busy. It was not due to a lack of staff. I saw plenty of waitstaff on the floor. We arrived shortly after 12pm and didn’t leave until almost 3pm. Not by intention. It was a business lunch I missed an afternoon meeting due to being stuck at the restaurant. Everything started great when we arrived and quickly went downhill. About 20 minutes after our order was taken, someone came by to ask how one of our guests wanted their burger cooked (temperature). Then another 5-10 minutes later they came by to ask how another guest wanted their steak cooked. Obvious oversights from the server. After that we waited another 30-40 minutes before someone at the table finally said something and the server finally acknowledged we had been sitting there for well over an hour with only our drinks. She blamed it on the kitchen however I saw tables around us getting food so clearly that wasn’t the issue. I don’t know what was. The server told us she mentioned the issue to her manager and right away I thought the manager would at the very least stop by to speak with us and at least acknowledge our presence and say sorry for the fact that we were sitting for and hour and a half waiting on our food order. Never happened. In fact I don’t believe we ever saw a manager in the restaurant. Perhaps that was the problem. In all we were almost 3 hours. When our food finally arrived it was the driest most bland plate I’ve ever had. I ordered the grilled chicken with vegetables. Absolutely terrible. I was starving by that point so I practically had to choke it down because of how overcooked it was. To top it all off, the reason we were there was to celebrate a coworkers birthday. It was on our reservation AND we told the waitress. No one ever acknowledged
Puedes ordenar comida a domicilio directamente en West Texas Chophouse - Palmas utilizando el botón de Ordenar en línea West Texas Chophouse - Palmas también ofrece comida para llevar que puedes pedir llamando al restaurante al (915) 500-3238.
West Texas Chophouse - Palmas tiene una calificación de 3.5 estrellas de 3 comensales de OpenTable.
Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.