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  5. Tunbridge Wells
The Ivy Royal Tunbridge Wells, Tunbridge Wells, Kent

The Ivy Royal Tunbridge Wells

4.4
4.4
6549 reseñas
De £26 a £40
Británica contemporánea
Etiquetas principales:
  • Bueno para ocasiones especiales
  • Encantador
  • Animado
Set just a few minute’s walk from the idyllic and iconic Pantiles Georgian colonnade, The Ivy Royal Tunbridge Wells offers sophisticated and friendly all-day dining to local residents and visitors alike.
Located on the bustling High Street of Royal Tunbridge Wells, the restaurant make for an ideal spot to enjoy an accessible all-encompassing menu, serving British classics from dawn until dusk, including breakfast, elevenses, weekend brunch, lunch, afternoon tea, light snacks, dinner and cocktails.

Haz una reservación

2 personas

19:00


Reservado 88 veces hoy
Hay experiencias disponibles.

Información adicional

  • Ambiente
    Casual elegante
  • Precios
    De £26 a £40
  • Cocinas
    Británica contemporánea, Británica, Desayuno
  • Horarios
    Lun–Vie 08:30–22:00 Sáb, Dom 09:00–22:00
  • Número de teléfono
    01892 240700
  • Opciones de pago
    AMEX, Mastercard, Visa
  • Vestimenta recomendada
    Informal y elegante
  • Chef ejecutivo
    Sean Burbidge
  • Zona
    Tunbridge Wells
  • Detalles del área de estacionamiento
    Torrington Car Park,Vale Ave, Royal Tunbridge Wells TN1 1DJ (4 min walk from the car park) Tunbridge Wells Main station Car Park, Mount Pleasant TN1 1UL (4 min from the car park)
  • Transporte público
    Tunbridge Wells train station, Tunbridge Wells TN1 1BT (4 min walk from the station)
  • Adicional
    Acceso para silla ruedas, Almuerzo de fin de semana, Asientos en la barra, Bar completo, Cervezas, Cócteles, Comida al aire libre, Para no fumadores, Vinos

Experiencias

  • A Toast To Spring

    GBP 27.50 por persona

    18 abr - 21 abr 2024
    The days are getting longer and lighter and to toast the warmer weather arriving this week we are offering a complimentary glass of red, white or rose wine when you dine from our seasonal ‘Toast to Spring’ menu.
    A Toast To Spring foto
  • The Ivy Royal Tunbridge Wells Afternoon Tea

    GBP 32.95 por persona

    Varias fechas disponibles
    Beautifully presented in a three-tied stand and served with your choice of tea or coffee, The Ivy Afternoon Tea includes an assortment of freshly baked scones with rich clotted cream and strawberry preserve, a selection of delicate finger sandwiches, and dainty cakes and tarts, crafted with the finest ingredients. *Prices are subject to change.
    The Ivy Royal Tunbridge Wells Afternoon Tea foto
  • £19.17 All-Day Set Menu

    GBP 19.17 por persona

    4 ene - 8 nov 2024
    Available Monday to Wednesday 11:30 to close and Thursday to Friday 11:30 to 6:30 pm. Elevate your dining experience with our £19.17 All-Day Set Menu. Embark on a culinary journey with our seasonal and classic dishes, and delight in two courses for £19.17 or three courses for £24.17 per person.
    £19.17 All-Day Set Menu foto

Lo que 6,549 personas están diciendo

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

4.4
4.4 de acuerdo a calificaciones recientes
  • 4.4Comida
  • 4.4Servicio
  • 4.4Ambiente
  • 4.1Valor

RuidoActivo

Reconocido por

  • Kent

    Animado

  • Kent

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  • Pozos de Tunbridge

    Mejor relación calidad-precio

  • Pozos de Tunbridge

    Bueno para comidas de negocios

  • Pozos de Tunbridge

    Bueno para comidas de negocios

  • Pozos de Tunbridge

    Ideal para grupos

  • Pozos de Tunbridge

    Saludable

  • Pozos de Tunbridge

    Joya de la zona

  • Pozos de Tunbridge

    Bueno para ocasiones especiales

  • Pozos de Tunbridge

    Animado

  • Pozos de Tunbridge

    Los más Reservados

6,549 reseñas
  1. OpenTable Diner

    Puerto Vallarta

    18 reseñas

    VIP
    5.0

    18 reseñas

    Comieron en 3 de septiembre de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Muy rico todo y bien atendidos, y el lugar también es bonito y agradable
    The Ivy Royal Tunbridge WellsSe respondió el 10 de septiembre de 2023
    Opentable Diner, we are so pleased you enjoyed your visit to The Ivy Royal Tunbridge Wells!

    ¿Te fue útil?

  2. Alysiac

    Londres

    6 reseñas

    5.0

    6 reseñas

    Comieron en 23 de marzo de 2018

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Superb 5*****

    ¿Te fue útil?

  3. DavidW

    Kent

    1 reseña

    4.0

    1 reseña

    Comieron hace 2 días

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 5
    A Christmas gift from my son became a memorable luncheon at the Ivy in Tunbridge Wells in April. It was a quiet shopping morning in T Wells but when we entered The restaurant we were warmly greeted,. We were well looked after by our waiter, Henry, and had a very pleasurable, tasty, and enjoyable luncheon. We are looking forward to another generous offer by one of our other offspring in the not too distant future.!
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 1 día
    Hello David, thank you so much for this wonderful review. We are so happy that you had a wonderful experience with our team here at Tunbridge Wells. We look forward to having you dine with us again!

    ¿Te fue útil?

  4. OpenTable Diner

    Surrey

    1 reseña

    2.0

    1 reseña

    Comieron hace 3 días

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 3
    I had a voucher for afternoon tea, unfortunately 2 of the 3 sandwiche choices I don’t eat, so I asked if they could change them But waitress went away to find out and never returned, therefore we ended up ordering from the main menu. I had the shepherds pie which on arrival was not very hot so I sent it back. On return it was nice. But on reflection I think it’s very overpriced
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 1 día
    Hello, Thank you for taking your time to leave us your feedback, all comments will be taken onboard and passed on to the team. We do apologise for the service that you received on the day. This is not the standard that we strive for. We do hope this will not deter you from visiting us again!

    ¿Te fue útil?

  5. DavidH

    Kent

    7 reseñas

    5.0

    7 reseñas

    Comieron hace 4 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Great meal and excellent service. The waiter who oversaw our group ( at the corner table overlooking the High Street) was outstanding and helped to make the occasion very agreeable.
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 1 día
    Hello David, Thank you for your kind review. We are so happy to hear that our team looked after you and made for a wonderful experience. We hope to see you again!

    ¿Te fue útil?

  6. OpenTable Diner

    Kent

    1 reseña

    VIP
    1.0

    1 reseña

    Comieron hace 6 días

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 2
    Awful. It was my wife’s birthday and the service was slow (45 minutes to take our order despite the restaurant being half ful), my wife’s chicken Milanese was burnt and had to be sent back and my son’s steak wasn’t great either. We’ve had good meals at The Ivy before but this was dreadful. It fealt like they were on a skeleton staff and just didn’t care.
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi, thank you for taking the time to share your honest feedback with us. We're sorry to hear that you did not enjoy your time with us. We do hope that you'll give us another opportunity to provide you with a better experience next time around

    ¿Te fue útil?

  7. PatB

    Brighton

    1 reseña

    1.0

    1 reseña

    Comieron hace 6 días

    1. Global 1
    2. Comida 1
    3. Servicio 5
    4. Ambiente 5
    We came to The Ivy as a birthday treat for my girlfriend. Our starters were amazing, the sourdough loaf, incredible. Thats the good news. My sirloin steak was very very good, however my girlfriends scallops on risotto, was very poor, the scallops were good, however the risotto was disgusting and tasted foul. We mentioned this to the waiter when he cleared the plates, however we don't believe fully understood what we were saying as English was not his first language (not being racist here, just factual). He kind of smiled and shrugged his shoulders. We did notice that when he showed the plate to another chap in a navy coloured suit jacket. Within 5 minutes, my girlfriend started to feel unwell and then proceeded to be physically sick in the toilets,having been away from the table for 10 minutes or so. As some kind of compensation, we were offered a complimentary coffee, but we didn't want to make a large fuss at the table, as the restaurant was busy and felt uncomfortable by having to speak loudly.
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi Pat, we are sorry to hear that your girlfriend was feeling unwell, we do hope that she is now feeling better. We would like to reassure you that we take food safety incredibly seriously and have strict procedures in place to ensure only the highest standards are maintained. If you believe any sickness was caused by something consumed in our restaurant we would like to conduct an internal investigation to get to the bottom of the cause. If you are happy for us to proceed, please do send us a message or give us a call as we will need a few more details.

    ¿Te fue útil?

  8. Nigel

    Kent

    4 reseñas

    4.0

    4 reseñas

    Comieron hace 6 días

    1. Global 4
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4
    Not the first time we have eaten here. The reason being, it has always been excellent. The staff, the food, the service and the 'Toast to Spring' is very good value for money.
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi Nigel, thank you for such a kind review! We look forward to seeing you again very soon

    ¿Te fue útil?

  9. OpenTable Diner

    Londres

    1 reseña

    5.0

    1 reseña

    Comieron hace 6 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Shared a gorgeous afternoon tea with my daughter in this beautiful restaurant. It surpassed expectations.
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi, we're so happy that we could go above and beyond expectation! We hope to see you again very soon

    ¿Te fue útil?

  10. TessaF

    Essex

    1 reseña

    5.0

    1 reseña

    Comieron hace 6 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Had a lovely hen do brunch which needed to include 2 babies/prams and a toddler/high chair! The staff were lovely and accommodating and made the whole thing as stress free as possible. The food and drinks were fab and arrived really quickly
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi Tessa, we're glad to hear that you had an enjoyable lunch with us! We do love the entertainment that babies bring to the table too.. We look forward to seeing you again very soon for the next special occasion

    ¿Te fue útil?

  11. LeeA

    Kent

    2 reseñas

    5.0

    2 reseñas

    Comieron hace 6 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    An excellent breakfast, with lovely service from the team.
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi Lee, we are so glad to hear that we could be of service to you! We'll pass the message onto the team. Thank you so much and have a wonderful day!

    ¿Te fue útil?

  12. OpenTable Diner

    Surrey

    1 reseña

    4.0

    1 reseña

    Comieron hace 7 días

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 5
    Was all perfect except the scones were slightly dry but otherwise very good and the young lady who waited on us was exceptionally friendly and professional
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi, thank you for your kind review about our team! we'll pass the message on and we look forward to seeing you again soon

    ¿Te fue útil?

  13. CarolP

    Kent

    4 reseñas

    5.0

    4 reseñas

    Comieron hace 7 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    We had an fabulous afternoon tea on Saturday, the ambience, service and a real treat a whole stand of Gluten Free sandwiches and cake all to myself! One for the memory box, we will definitely be going back!
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi Carol, Thank you for such a glowing review! We're glad you had such a fabulous afternoon with us and we look forward to seeing you again soon!

    ¿Te fue útil?

  14. Terri

    Londres

    2 reseñas

    1.0

    2 reseñas

    Comieron hace 7 días

    1. Global 1
    2. Comida 3
    3. Servicio 3
    4. Ambiente 4
    I will not be returning to The Ivy again. Their churn and burn service totally ruined our social gathering. After 1.45hrs we were warned we had to leave the table in 15 mins. We hadn’t even ordered dessert. We had 3/4 of a bottle of wine left. They stuck the cork back in the bottle for us to take our wine with us!!!! We settled the bill and moved on to another restaurant for cheese and desserts. I’m pleased business is good for The Ivy but it’s not an enjoyable experience and they ruined our lunch.
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Hi Terry, Saturdays are our busiest day of the week, with bookings back to back we try our best to make sure all of our guests have an enjoyable experience, we don't like to cause delays for the next guests coming in. We are sorry to hear that your afternoon was cut short however all information about the table allocation are in the confirmation email/text and phone call beforehand to ensure the whole day runs as smoothly as possible. May we suggest a weekday lunch for your next visit as we are more likely to be able to accommodate a more relaxed lunch. We do hope that you'll give us another opportunity to provide you with a better experience next time around

    ¿Te fue útil?

  15. OpenTable Diner

    Norfolk/Suffolk

    8 reseñas

    5.0

    8 reseñas

    Comieron en 11 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Great meal in a beautiful restaurant and fantastic service
    The Ivy Royal Tunbridge WellsRespuesta enviada hace 3 días
    Thanks for your high star review! Have a wonderful day!

    ¿Te fue útil?

  16. OpenTable Diner

    Cambridge

    1 reseña

    5.0

    1 reseña

    Comieron en 10 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    We had the set menu lunch, 3 brilliant courses each. Always good for atmosphere and service the food exceeded all expectations at a very good price under £25 pp for three courses.
    The Ivy Royal Tunbridge WellsSe respondió el 12 de abril de 2024
    Hi, Thank you so much for your lovely review! We look forward to seeing you again soon!

    ¿Te fue útil?

  17. FabFood

    Londres

    12 reseñas

    VIP
    4.0

    12 reseñas

    Comieron en 10 de abril de 2024

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 5
    Excellent as always and great value £19.17 set lunch menu!
    The Ivy Royal Tunbridge WellsSe respondió el 12 de abril de 2024
    Hi, Thank you for such a lovey review! Have a wonderful day

    ¿Te fue útil?

  18. seaside

    Londres

    4 reseñas

    5.0

    4 reseñas

    Comieron en 9 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Very enjoyable evening well done . Food quality very good.
    The Ivy Royal Tunbridge WellsSe respondió el 12 de abril de 2024
    Thank you so much for your lovely review! We'll see you again very soon

    ¿Te fue útil?

  19. SadieS

    West Sussex

    2 reseñas

    3.0

    2 reseñas

    Comieron en 8 de abril de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 2
    4. Ambiente 2
    This is a very small branch of The Ivy. The service wasn't great. We waited 10 minutes for a member of waiting staff to come and take our order. When the member of staff did come over she wasn't particularly apologetic when I pointed out our wait. The staff seemed disinterested in the customers. Food was ok, a bit over-priced for what it is, but that's The Ivy for you.

    ¿Te fue útil?

  20. NigelR

    Londres

    5 reseñas

    5.0

    5 reseñas

    Comieron en 7 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Excellent visit thank you will be back again soon
    The Ivy Royal Tunbridge WellsSe respondió el 8 de abril de 2024
    Thank you so much for your high star rating! We are happy to hear that you enjoyed your visit! We hope to see you again.

    ¿Te fue útil?

  21. OpenTable Diner

    Berkshire

    1 reseña

    4.0

    1 reseña

    Comieron en 7 de abril de 2024

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 3
    Table wasn't ready at allotted booking time which normally wouldn't be a problem but was very busy. Service a little slow at times with periods of time where there were no staff to be seen at all. However the afternoon tea was delightful and well presented, the dry ice being a nice touch. The decor is lovely but the atmosphere is very loud, you cannot easily have conversations with your table. Food was good quality, scones were delicious. Takeaway boxes are provided if its a little too much to eat in one go.
    The Ivy Royal Tunbridge WellsSe respondió el 8 de abril de 2024
    Thank you for letting us know about your recent experience with us! We will take these comments onboard to help us improve. However, we are happy to hear that overall you did have a pleasant experience with us! We hope to see you again!

    ¿Te fue útil?

  22. TaraB

    Brighton

    5 reseñas

    4.0

    5 reseñas

    Comieron en 7 de abril de 2024

    1. Global 4
    2. Comida 3
    3. Servicio 5
    4. Ambiente 5
    So when booking asked if any allergies, my son is gluten intolerant, waiter was not sure if he could have things like the creamed spinach which I though he could, had pine nuts on the top. It was his Birthday too, very lovely he had a birthday dessert bought out for him but it was a profiterole that he of course can not eat as contains flour 🤦‍♀️
    The Ivy Royal Tunbridge WellsSe respondió el 9 de abril de 2024
    Hi Tara, thanks for choosing us to celebrate such a lovely occasion! On the bottom of our menu is a QR code which helps to aid those with allergies, this is pointed out upon seating. Our team will also always triple check with the kitchen before ordering to be on the safe side. In terms of the dessert, profiteroles are given as standard as a birthday surprise, it sounds as though he didn't know who's birthday it was, we can only apologize!

    ¿Te fue útil?

  23. OpenTable Diner

    Kent

    3 reseñas

    3.0

    3 reseñas

    Comieron en 5 de abril de 2024

    1. Global 3
    2. Comida 4
    3. Servicio 4
    4. Ambiente 3
    The food was good, although in my opinion well over priced. Noise in the restaurant spoiled our experience to the point of struggling to hold a conversation.
    The Ivy Royal Tunbridge WellsSe respondió el 8 de abril de 2024
    Hello, thank you for taking your time to give us your honest feedback regarding your latest visit with us! We are sorry to hear that we did not live up to your expectations. We do take all comments on board and will use this to improve on our service! We hope to see you again.

    ¿Te fue útil?

  24. MikeS

    Kent

    1 reseña

    5.0

    1 reseña

    Comieron en 5 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4
    Great food and Service, stuck next to a table of 4 Blokes who were so loud which spoilt the day. Not the Ivy's fault, they had to put up with them as well, people just need to respect others
    The Ivy Royal Tunbridge WellsSe respondió el 8 de abril de 2024
    Hello Mike! We are glad to hear that overall you did enjoy your experience with us. We do hope you will visit us again!

    ¿Te fue útil?

  25. OpenTable Diner

    Londres

    1 reseña

    4.0

    1 reseña

    Comieron en 3 de abril de 2024

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 5
    As usual cooking was of high quality and a nice place to spend time with friends
    The Ivy Royal Tunbridge WellsSe respondió el 8 de abril de 2024
    We are so happy to hear that we were able to provide you with a positive experience! We hope you will visit us again!

    ¿Te fue útil?

  26. OpenTable Diner

    Londres

    1 reseña

    4.0

    1 reseña

    Comieron en 3 de abril de 2024

    1. Global 4
    2. Comida 5
    3. Servicio 4
    4. Ambiente 4
    First time we had been to this particular Ivy and the waiter put us on a table with no table cloth. The table was laid out with cutlery, glasses etc but no cloth. Every other table had table cloths so thought this very strange. It was an old wooden table. There were plenty of other tables we could have sat at. Attention to detail obviously lacking from the waiter. A bit disappointing.
    The Ivy Royal Tunbridge WellsSe respondió el 5 de abril de 2024
    Hi, thank you for taking the time to share you feedback with us. We do not use table cloths unless our guests are dining for afternoon tea or later on in the evening after 4pm as our evenings are more formal, it seems as though you caught us during our transition from lunch into dinner service. We are sorry that this was not made clear on the day. For future visits we would be more than happy to move you to a more comfortable table, al you need to do is ask. We do hope to see you again soon!

    ¿Te fue útil?

  27. OpenTable Diner

    Londres

    1 reseña

    3.0

    1 reseña

    Comieron en 1 de abril de 2024

    1. Global 3
    2. Comida 4
    3. Servicio 3
    4. Ambiente 4
    A buzzy atmosphere but I think they were short staffed and the kitchen was overwhelmed today. We had to chase up some missing orders several times. Food was only just warm enough, probably from sitting on the pass too long. Staff were pleasant and friendly, trying to do their best. Delicious but didn’t feel ‘special’.
    The Ivy Royal Tunbridge WellsSe respondió el 3 de abril de 2024
    Hi, Thank you for your honest feedback and your kind comments about our staff, we hope you'll put this down to a one-off and give us the opportunity to provide you with a better experience next time around.

    ¿Te fue útil?

  28. OliverWL

    Kent

    6 reseñas

    5.0

    6 reseñas

    Comieron en 1 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Wonderful Easter breakfast! The food quality was outstanding. The portions were perfect and the service first class.
    The Ivy Royal Tunbridge WellsSe respondió el 5 de abril de 2024
    Hi Oliver, Thanks for your high star rating! What a lovely review, thank you so much! Happy Easter

    ¿Te fue útil?

  29. Cout

    Londres

    18 reseñas

    4.0

    18 reseñas

    Comieron en 31 de marzo de 2024

    1. Global 4
    2. Comida 5
    3. Servicio 4
    4. Ambiente 5
    Delicious food but service for further drinks was very slow. Most dishes were good value but steaks felt over priced.
    The Ivy Royal Tunbridge WellsSe respondió el 3 de abril de 2024
    Hi, Thank you for your honest feedback, we'll take your comments on board. Have a wonderful day!

    ¿Te fue útil?

  30. 23JM

    Londres

    5 reseñas

    5.0

    5 reseñas

    Comieron en 30 de marzo de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Has a delightful evening at The Ivy, Tunbridge Wells, it was just what we wanted it to be.
    The Ivy Royal Tunbridge WellsSe respondió el 1 de abril de 2024
    Hi! thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Have a wonderful day

    ¿Te fue útil?

  31. AnneR

    Kent

    1 reseña

    5.0

    1 reseña

    Comieron en 29 de marzo de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    We had wonderful experience from start to finish. Excellent communication and service from staff, and the afternoon tea was better than any top London venues that I have ever been to. My guests and I were there for a multiple celebration, and it was a truly memorable occasion enjoyed by us all. Thank you for all your expertise Highly recommended
    The Ivy Royal Tunbridge WellsSe respondió el 1 de abril de 2024
    Hi Ann! Thank you for such a kind review, we'll pass your lovely comments onto the team and we look forward to seeing you again soon!

    ¿Te fue útil?

  32. OpenTable Diner

    Kent

    1 reseña

    5.0

    1 reseña

    Comieron en 26 de marzo de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Exceptional service and scrumptious afternoon tea.
    The Ivy Royal Tunbridge WellsSe respondió el 31 de marzo de 2024
    Hello Opentable Diner, thank you; we appreciate your feedback!

    ¿Te fue útil?

  33. Gertrude

    Londres

    6 reseñas

    2.0

    6 reseñas

    Comieron en 26 de marzo de 2024

    1. Global 2
    2. Comida 1
    3. Servicio 2
    4. Ambiente 3
    4 people had Shepherds pie - not hot- I (woman) told supervisor who fobbed us off. The 3 different vegetable dishes were also barely warm.Testing gravy with my finger - cold - complained (a man) to same supervisor, he took it away and came back with very hot gravy in extremely (and unsafely)hot metal gravy jugs. The Starters were delicious. I have been to The Ivy in London, Windsor, Wimbledon and Marlow - all meals were very good.
    The Ivy Royal Tunbridge WellsSe respondió el 1 de abril de 2024
    Hi Gertrude, we would like to take the opportunity to reassure you that the gender of our guests does not make a difference to the service provided, we are sorry that more was not done when it was mentioned. We will take your comments on board and we hope to see you again in the near future.

    ¿Te fue útil?

  34. Debbie

    Londres

    14 reseñas

    4.0

    14 reseñas

    Comieron en 25 de marzo de 2024

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 5
    I love the Ivy TW but our initial drinks order always takes an age. The rest is great.
    The Ivy Royal Tunbridge WellsSe respondió el 29 de marzo de 2024
    Hi Debbie, thank you for your honest review, we'll take your comments on board to improve future experiences. We look forward to seeing you again soon

    ¿Te fue útil?

  35. Tania

    Kent

    12 reseñas

    5.0

    12 reseñas

    Comieron en 24 de marzo de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    The restaurant is beautiful and spacious. Superb food always.
    The Ivy Royal Tunbridge WellsSe respondió el 1 de abril de 2024
    Hi Tania, Thank you for your lovely review! Have a great day

    ¿Te fue útil?

  36. JoanneF

    Brighton

    2 reseñas

    3.0

    2 reseñas

    Comieron en 23 de marzo de 2024

    1. Global 3
    2. Comida 2
    3. Servicio 5
    4. Ambiente 4
    This was a cream tea birthday treat as we always enjoy going to The Ivy. The service was excellent and welcoming even though it was very busy. However, although the scones arrived beautifully presented they were stone cold in the centre as if they had been baked from frozen dough or reheated. The staff quickly responded and new scones were brought that were ok but sadly a bit dry. By that time our tea was lukewarm. They did bring a very nice large profiterole birthday treat which was a nice touch. Just disappointing to have the less than ideal scones which were nothing like we've had previously.
    The Ivy Royal Tunbridge WellsSe respondió el 29 de marzo de 2024
    Hi Joanne, thank you for your honest feedback, we'll look into what happened with the scones, we are sorry that they didn't quite reach expectations. We do hope you'll give us another opportunity to provide you with a better experience next time around

    ¿Te fue útil?

  37. LadyKay1

    Londres

    27 reseñas

    3.0

    27 reseñas

    Comieron en 23 de marzo de 2024

    1. Global 3
    2. Comida 5
    3. Servicio 2
    4. Ambiente 2
    The afternoon tea was delicious and very good value. But we had to ask several times for a top up of tea. It was also too noisy to talk properly. The most disappointing thing was asking for the tiered plates to be taken away for other diners while we were still eating!
    The Ivy Royal Tunbridge WellsSe respondió el 1 de abril de 2024
    Hi, thank you for your honest feedback, we remove the stands to allow more space on the table, next time around don't be afraid to let your server know if you would prefer them to be left. We'll take your comments onboard and hope to see you again very soon.

    ¿Te fue útil?

  38. pauld

    Kent

    3 reseñas

    5.0

    3 reseñas

    Comieron en 23 de marzo de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    It’s all about the server. Very good & attentive the service is why I always go back
    The Ivy Royal Tunbridge WellsSe respondió el 26 de marzo de 2024
    Hi Paul, thank you so much for such a high star review! See you again soon

    ¿Te fue útil?

  39. DeborahM

    Brighton

    4 reseñas

    3.0

    4 reseñas

    Comieron en 21 de marzo de 2024

    1. Global 3
    2. Comida 4
    3. Servicio 2
    4. Ambiente 4
    As usual the staff in the restaurant had filthy uniforms- third and last time I’ll see this. we were given the 1917 menu as well as the A la carte and one of us ordered from the 1917 menu but staff member put it through on A la carte and didn’t budge when we challenged the bill. Monkfish in curry was tough, a first.
    The Ivy Royal Tunbridge WellsSe respondió el 24 de marzo de 2024
    Hi Deborah, we are shocked and saddened to hear that you feel our staff wear dirty uniforms, our team work long shifts and as an occupational hazard perhaps may find themselves with a little bit of ketchup on a sleeve or pen on their pockets however we pride ourselves on being beautifully presented, we are sorry to hear that we did not reach your expectations this time around.

    ¿Te fue útil?

  40. LYNNK

    Londres

    3 reseñas

    3.0

    3 reseñas

    Comieron en 17 de marzo de 2024

    1. Global 3
    2. Comida 4
    3. Servicio 2
    4. Ambiente 4
    Hello, this was not our first time at the Ivy Cafe Tunbridge Wells having received a gift card from relatives last year. We had used most of the voucher last year but had a remaining small balance of around £15.00. We then received another £40.00 voucher as we had indicated that we enjoyed our visit last year. Sadly we were told that the remaining small balance had expired and could not be used - I do feel this was not very customer centric and as returning guests (we had been there before voucher use) it did not feel very welcoming. Surely a goodwill gesture should have been made and it should have been honoured especially when a discretionary tip is automatically added to the bill. This was off putting and also the fact that my coffee was spilt in the saucer by the waitress who was apologetic and got another one. We were then given someone else's bill at the end. It all seemed very prescriptive and impersonal. Due to the petiness with the small balance on the original voucher, we will not be returning sadly. thank you.
    The Ivy Royal Tunbridge WellsSe respondió el 20 de marzo de 2024
    Hello Lynn, thank you for taking the time to leave us feedback about your experience with us. Unfortunately, when it comes to expired gift vouchers, we are unable to override the systems. This is why we were unable to accept the voucher. For future reference, if you feel it necessary, you can ask for the service charge to be removed from your bill.

    ¿Te fue útil?

Preguntas frecuentes

The Ivy Royal Tunbridge Wells tiene una calificación promedio de 4.4 estrellas, según 6549 comensales de OpenTable.

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Mapa de Google para The Ivy Royal Tunbridge Wells

46-50 High Street, Tunbridge Wells, TN1 1XF Kent

Información adicional

  • Zona
    Tunbridge Wells
  • Horarios
    Lun–Vie 08:30–22:00 Sáb, Dom 09:00–22:00
  • Precios
    De £26 a £40
  • Cocinas
    Británica contemporánea, Británica, Desayuno
  • Ambiente
    Casual elegante
  • Vestimenta recomendada
    Informal y elegante
  • Detalles del área de estacionamiento
    Torrington Car Park,Vale Ave, Royal Tunbridge Wells TN1 1DJ (4 min walk from the car park) Tunbridge Wells Main station Car Park, Mount Pleasant TN1 1UL (4 min from the car park)
  • Transporte público
    Tunbridge Wells train station, Tunbridge Wells TN1 1BT (4 min walk from the station)
  • Opciones de pago
    AMEX, Mastercard, Visa
  • Chef ejecutivo
    Sean Burbidge
  • Adicional
    Acceso para silla ruedas, Almuerzo de fin de semana, Asientos en la barra, Bar completo, Cervezas, Cócteles, Comida al aire libre, Para no fumadores, Vinos
  • Política de privacidad
  • Términos de uso
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  • Preferencias de cookies
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