The Gantry Restaurant
Seriously the worst “fine dining” I’ve ever seen. The restaurant looked like a little cafe and was empty. They gave us a table by the freezing cold door to the patio and when we asked them to move they said no because of some sort of issue with the lights. We sat their freezing out butts off for 15 minutes with no service before we finally walked out. This restaurant is a joke- nobody in Sydney has ever even heard of it.
Food pretty good although menu more limited than they suggest on line
Service was really slow, disorganized and frustrating.
Our server was pleasant in her conversation, but didn’t really seem to have much of a clue. The rest of the staff seemed officious and not customer focused.
Dining room is cool. Overall very disappointing and I would not recommend
Food was excellent, however the service was non-existent. We waited at least 30mins to be asked about drinks at the start of the night and then had to ask for menus. Pretty much the same story for most of the night.
We won’t be returning...such a shame given the food was so good!
Great ambiance paired with good food. Each couse served is of a size to enable you to easily fit in deserts
We would have liked the tasting menu however it didn’t appeal to either of us. We also didn’t have dessert as sadly none of them appealed.
Great location and excellent food let down by inexperienced staff in the restaurant and inept and supercilious staff in the adjoining bar.
Hi LJandfriends, Thank you for joining us at The Gantry Restaurant and for your honest feedback. It does concern me that we did not provide a service that was impeccable to match your meal. If you would like to send me more details about your experience, please don't hesitate to send me an email to the one provided on our website. I will work closely with my team to ensure this does not happen in the future. Warmest Regards, Julie Nguyen Assistant Restaurant Manager
Beautiful food and such lovely warm service. Had a very nice feel to the ambience and every dish we ordered was perfect and delicious. Timing of each course was impeccable too, we were going to the theatre so didn't have a lot of time, but nothing felt rushed. Our waiter Josh was very attentive and knew each dish very well, explained all elements on the plate. Would definitely return here for another special occasion dinner.
The Gantry was absolutely wonderful - the ambience, the location, the service and especially the food were just perfect! I took my niece there for her birthday and she had the vegan tasting menu, while I had the vegetarian tasting menu - I am not vegetarian or vegan, but the menus looked so good I had to try it. Each course was an exquisite balance of flavours with fresh produce and incredible presentation - and the food tasted as good as it looked. The 6 courses balanced each other well, with perfect sized portions, and the menu felt like it built to a crescendo with the desserts. The Gantry will definitely be our special occasion regular venue and I would recommend it to anyone looking for an impressive dining experience.
Hi SandraH, Thank you for choosing The Gantry to have such a special occasion with us! I'm so glad you and your niece enjoyed our Tasting Menu and we hope to see you again in the near future. Warmest Regards, Julie Nguyen Assistant Restaurant Manager
What a surprise it was to walk in and get seated in a beautiful alfresco seating with a stunning view of the Harbour. The food was outstanding, especially the vegetarian dishes. I’d happily go back again.
Hi Amanda, Thank you for dining with us. We hope to see you again soon! Warmest Regards, Julie Nguyen Assistant Restaurant Manager
Its a lovely location but as a vegetarian the food disappointed me. It looked like quite an extensive menu for vegetarian/ vegan but the flavours and combinations were not that interesting. Nice presentation but not a lot of taste - and the portions were tiny especially considering all the plates were over $20. Don't imagine you might share a few dishes - each is literally about 4 mouthfuls. The people I was out with did better with the meat and fish, though they said the cod was tasteless too. It was pre-theatre dining and the meal only came out just in time - we felt quite rushed. On the other hand, really enjoyed the breakfast there the next day after staying the night in the hotel.
Hi fifjay, Thank you for your time leaving us a review. I sincerely apologise that you had a disappointing meal compared to the other meals on your table. I'll forward your feedback to our kitchen team so they can find ways to improve the vegetarian offerings and provide more variety in future. Warmest Regards, Julie Nguyen Assistant Restaurant Manager
Great view, perfect service, good food. Great location nice and quite for lunch
Hi HueN, Thank you for taking the time leaving us such a great review! We look forward to having you back in The Gantry Restaurant in the near future! Warmest Regards, Julie Nguyen Assistant Restaurant Manager
Beautiful food, venue and most importantly service. Served by Yuki and Rivera, whom were both perfectly attentive balanced with a friendly yet sophisticated manner.
Hi Shirl, Thank you very much for your kind words! We are glad that you had a wonderful experience with us and will happily pass on your compliments to Yuki and Rivera for their great service. We hope to see you again soon :) Kind regards, Luke
Limited choices on a Saturday night. Nothing special for the price. Old fashioned and lacking flavour. Service quite lacklustre from waitress
Hi PaulaK, Thank you for your honest feedback. We have passed on your feedback to our kitchen team to better enhance future experiences for everyone and as for service, we will take this on and focus on more service training for our waitstaff. Warmest Regards, Julie Nguyen Assistant Restaurant Manager
Amazing food in the degustation menu, worth the money - was worth it for a special occasion
Somewhat disappointing. Food was basic and rudimentary for a standard hotel restaurant. Decor and ambience was average. Noted restaurant was half full even for a Saturday night.
Everything was fine. Service was good but I think there was something with the food on that night. My partner and I had really bad stomachache throughout the night after the meal. Was very disappointed
Hi Miing, We are sorry to hear that you and your partner were not feeling well on Saturday evening. We can assure you that The Gantry strictly adheres to and upholds all health and hygiene standards. We hope that you'll join us again as we aim to leave all diners satisfied on every visit. Kind regards, Luke
Both my friend and I couldn't finish our meal as we were too full and didn't want to feel uncomfortable (and I wasn't feeling too well, either). At the end on the meal, we asked the waiter for doggy bags for our leftovers, so we could take them home and eat them later (we were not staying at the hotel). I was very disappointed when the waiter told us that it was hotel policy not to do this due to "hygiene reasons". This is the only restaurant that I have ever eaten at where I had this response and I can't imagine what "hygiene reasons" there would be, unless there was some "hygiene" problem in the kitchen where this food was prepared?? As well, there has been much stated about food waste in all the media and how it contributes to all sorts of negative things, a main one of which is global warming due to discarded food rotting and giving off methane gas, a main contributor to this. My waiter apologised saying that it was hotel policy and there wasn't anything he could do. We should all be trying to do our best in a concerted effort to address the problem of global warming (in this case not contributing to food waste). As well, since we paid for the food, it meant that it was ours, so all we needed was a plastic container to put it in to transport it home. This was a very disappointing experience!
Hi Sherry, We are fully compliant with all health and hygiene standards set out and food is something that is very susceptible to environment. As a hotel policy and for the safety of our diners, we do not allow for any cooked food to be taken off premise. Risks arise as we do not know if it is stored properly, maintained at the right temperature and what time it has been consumed. Thus to avoid any food borne illnesses, we apologise but we must adhere to this policy. Kind regards, Luke
Nice, relaxing place! Great food and service! After dinner the bar was a treat!
Hi Sarah, We are glad that you had a fantastic experience with us! I'll be sure to let the team know. Kind regards, Luke
Was very disappointed in the overall service of this restaurant. The food was nice but the service did not match the quality of what this restaurant is about. Would not go back again.
The food was amazing, it was so good we went again the following day for lunch. I flew back to Perth with a full belly and a fantastic last meal before leaving Sydney. We had eaten at a lot of restaurants while in Sydney and this place was my favourite. Could not fault any of the courses, yum yum yum.
Hi Carmel, Thank you for your very kind words! I'll be sure to pass this positive feedback on to the team and hope to see you again when you're next in Sydney. Kind regards, Luke
Great food, staff really good, and the ambience superb!
Normally the Gantry has excellent service and food. We have been there many times before and never been disappointed. They cater for our vegan diet and we are spoilt whenever we go. However, last Friday was awful. Very slow service, lack of wait staff to order drinks, a very long wait for main course, which we had to chase up and we had trouble finding staff to pay our bill. We were almost left on our own.
Come on Gantry, you can do better. What happened on Friday 5th April?
Fantastic spot for a late Sunday lunch. Not busy, great views and food. Not cheap, but well worth the experience.
Hi Cameron, Thank you for the kind words, we are glad that you had a great experience! We hope to see you again soon. Kind regards, Luke
Fantastic meal, some of the best service we have ever experienced
Hi Nadine, Thank you for visiting The Gantry, we take great pride in delivering the best possible experience for all guests. I'll be sure to pass on your kind words to the team :) Kind regards, Luke
Great food, great location, great atmosphere
Would highly recommend
Hi Sophia, We are thrilled to hear about your great experience with us and we hope to see you again soon! Kind regards, Luke
Amazing good and great customer service. This is the second time coming and would be back for sure.
Anniversary dinner. The food was excellent and service very good. The only issue was the decaf long black. It was watery and weak
You don’t realize that this restaurant is in a hotel. Set out along the waterfront, great views. Excellent friendly service, creative menu, tasty food. Highly recommend it.
Hi Pat, Thank you for the kind words, we take great pride in delivering the perfect experience for our guests. We hope to see you again soon :) Kind regards, Luke
I took my partner to The Gantry for his birthday. In short, the experience was AWESOME. The service was outstanding (very attentive, witty, humorous, knowledgeable and just all around super pleasant staff), we had 3 courses and each one of those dishes were absolutely delicious - like a party in our mouth and everyone was invited! They also made sure the birthday boy felt special, and without prompting, they brought out a dessert dish with a happy birthday message on the plate... Probably the best dining experience we've had! Definitely go for the outdoor seating area, the ambiance was beautiful, we just couldn't have had a more perfect experience. Thank you to all the wonderful staff and chef! We will be back!!!
Beautiful presentation for the food, great atmosphere and incredibly polite and attentive staff. The Gantry is also located in a wonderful location, perfect for a relaxing lunch on a sunny day.
Very nice restaurant. And you pay accordingly. We had a vegan tasting menu with wine paring. Outstanding wine choices mostly local upon request. Very enthusiastic assistant sommelier. The maitre made a little faux pas when offering us oysters for starting with some champagne. All forgiven. Portions (food) were large. Somehow the idea is that vegans need more food in general. But that's alright. The ambiance was not chique. You can go in any way dressed. Unfortunately. Place was not full. But we were there on a Sunday, I don't know when Ozzies go out. All in all 8/10.
We sat outside on a lovely evening. Great setting and excellent, attentive service.
We recently went back to The Gantry for our second visit. Really love the location and service. We had the 6 course degustation... the starters were tasty, dessert was amazing, however the mains (chicken and kangaroo) were nice, but would expect a bit more depth of flavour. Would still recommend. Can also recommend speaking to the Sommelier for wine recommendations. Awesome guy and stayed within reasonable price range.
Tasting menu was great along with the matching wines. Had various dietary options which was fantastic. The staff were very professional and polite. Highly recommended!
May have been the busy day but the service was a little slow. Thanks
I have already recommended to friends and work colleagues
Wonderful five course veggie tasting menu. Surprising and wonderfully cooked.
Served with a wonderful variety of wines to choose from.
A lovely Valentine’s evening
Place felt like a metro station inside, random people running back and forth, service average with exception of one person. Food very good -unfortunately you don't go to a restaurant only for the good food but the entire experience where in this case it was average.
After significant dificulty in finding a Sunday lunch degustation waterside in Sydney, we could not of been more happy with The Gantry for our special romantic occassion. The service, food and ambiance were fabulous. They have outstanding vegetarian, vegan and regular degustation menus and were flexible in supporting individual taste/ requirements. A fabulous wine menu and reasonable cocktail offering. We are looking forward to dining there again.