The Fireplace Restaurant

4.4
297 reseñas
De $41 a $100
Australiana moderna

Etiquetas principales:

Ocasión especial
Romántico
Ideal para aniversarios

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Pago sin contacto disponible
Distanciamiento físico
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
Cribado
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
Lo que 297 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.4con base en calificaciones actuales
4.4
Comida
4.5
Servicio
4.5
Ambiente
4.2
Valor
Ruido · Moderado
88 % de las personas lo recomendaría a un amigo
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Filtros
OT
Comensal de OpenTable
1 reseña
Comieron hace 3 días
Global5Comida5Servicio5Ambiente5

Service was great! Staff was very attentive and prompt. The atmosphere was amazing. Fine dining at its best .

Denunciar
SS
SuzannaS
1 reseña
Comieron hace 4 días
Global1Comida4Servicio1Ambiente3

Unfortunately we didn’t experience good service we had to call staff over after 30 mins of no service and then didn’t receive the drinks we had ordered for the children, our wine order was then forgotten a really disappointing evening for a special occasion. I wish I had booked elsewhere.

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EJ
EvaJ
2 reseñas
Comieron en 7 de abril de 2021
Global3Comida3Servicio3Ambiente3

When they brought out the wine the waitres didn't offer a teast before pouring it in the glasses.
Through out the night not even once the staff would come over to top up the glasses. When we finished the bottle they just took it away not even asking if we wanted more.
Water glasses were filled up when we arrived. No more water was offered after that.
Ordered a main meal and a dessert. It took 45 minutes for the main to arrive.
The brussel sprouts in the side dish of kipfler potatoes and brussel sprouts were very hard. Not sure if it was meant to be roasted or not.
Estaticaly the food wasn't appealing due to being presented on a plate with greyish black pattern.
The components of the dish couldn't be visually enjoyed due to the distraction of the pattern on the plate.
Expected much higher standards from a restaurant at the Intercontinental.

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OT
Comensal de OpenTable
Sídney / NSW
1 reseña
Comieron en 6 de abril de 2021
Global2Comida2Servicio1Ambiente2

Very poor service and no value for money.

Denunciar
M
Michael
1 reseña
Comieron en 6 de abril de 2021
Global5Comida5Servicio5Ambiente5

The food was outstanding , the seafood was Devine paired with the amazing wine selection

Denunciar
SG
SeronG
1 reseña
Comieron en 6 de abril de 2021
Global3Comida1Servicio2Ambiente1

The food was plain and tasteless. Was shocked by the poor value as it's considered to be high class restaurant.

Denunciar
M
Mike
1 reseña
Comieron en 3 de abril de 2021
Global3Comida2Servicio4Ambiente3

Good service but very poor value. Average food, small portions and high prices. Almost everything was simply Sous Vided'd then flashed in the oven, even by doing this they managed to make the duck tough, sent back and the next was just as poor.

Handy for hotel guests but far better options in Sanctuary Cove. Not worth $250 for 2x 2 courses and 2 drinks each.

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OT
Comensal de OpenTable
1 reseña
Comieron en 3 de abril de 2021
Global5Comida5Servicio5Ambiente5

Wedding Anniversary “High Coffee”
We loved it and the ambience....delightful staff
We will be back Thankyou❣️

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DC
DamianC
1 reseña
Comieron en 3 de abril de 2021
Global4Comida5Servicio4Ambiente5

Food was fabulous and so fresh. We struggled to finish our high coffee, though, we were not rushed at all. Just make sure you look out for vouchers to save money if you go.

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BG
BhavnaG
1 reseña
Comieron en 28 de marzo de 2021
Global5Comida3Servicio5Ambiente5

This is the second time I have had high tea at The Fireplace. I cannot fault the staff and the service they provide. They are attentive and always have a smile and wonderful attitude. The cutlery and glasses are clean and I have not noticed any water marks. This is definitely due to the diligent staff there. I highly recommend The Fireplace. A big thank you to the staff.

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TB
TinaB
1 reseña
Comieron en 20 de marzo de 2021
Global2Comida1Servicio1Ambiente3

Staff didn’t know menu. Requested serving tongs, never arrived. Champagne didn’t arrived until well into the meal. Scones were at least a day old. Not homemade jam. Quiche tasteless. Special dietary requirements were acknowledged by host on the way in but waitress had no idea and advised none was used on any items. Eventually this was rectified.
Overall just very disappointing, we all expected a higher quality experience. Definitely not worth the full price.

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M
Mick
1 reseña
Comieron en 19 de marzo de 2021
Global4Comida4Servicio4Ambiente4

We come here every year for our anniversary always good

Denunciar
M
Macka
1 reseña
Comieron en 19 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Our night was exceptional, we had high expectations and they were certainly delivered. The food was exceptional and the ambiance made for a perfect night. We could not fault the friendly helpful staff.

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SN
SarahN
1 reseña
Comieron en 18 de marzo de 2021
Global4Comida4Servicio5Ambiente4

Delicious food, subtle service and a perfect level of noise. It was wonderful

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TD
TessD
1 reseña
Comieron en 15 de marzo de 2021
Global5Comida5Servicio5Ambiente5

A fabulous evening with such delicious food and excellent service.

Denunciar
C
Carisse
Sídney / NSW
1 reseña
Comieron en 13 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Great value high coffee! Food was delicious! Can’t wait to go back.

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KJ
KatJ
Los Ángeles
1 reseña
Comieron en 12 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Outstanding service from staff and food was absolutely delicious. Beautiful and fresh.

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FG
FrankG
1 reseña
Comieron en 11 de marzo de 2021
Global3Comida5Servicio4Ambiente5

Service was very polite, welcoming and great customer service, but slow at times. No wine list given when first seated. Another guest had an empty Menu folder without any contents. Witnessed a staff member setting up a table and they dropped a fork onto the floor. They picked it up and wiped it on their pant leg and placed back onto the table.
Saying all that, we would still go back as the food is excellent and the chef's are great to watch. Might want to wipe my own cutlery though.

Denunciar
KR
KaitlynR
1 reseña
Comieron en 10 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Wonderful food service and atmosphere. Always a treat!

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HM
HelenM
1 reseña
Comieron en 8 de marzo de 2021
Global5Comida5Servicio4Ambiente5

All the staffs were excellent and worked so hard. Every dish were delicious and so natural tasty. My husband and I want to come back to intercontinental hotel in Sanctuary Cove due to fireplace.

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H
Hars
1 reseña
Comieron en 6 de marzo de 2021
Global4Comida4Servicio3Ambiente4

Our experience at Fireplace was enjoyable overall. The food was tasty, however we felt that for the price; we had slightly higher expectations.
We were more impressed with the mains, as our entrees were sadly quite small to share between 4 people. I believe some miscommunication between ourselves and the staff may be the reason for this.
We were also not allocated the one waiter/waitress to look after us for the evening, which you tend to find in fine dining situations - Instead we had multiple staff taking our order, topping up water and delivering our food. Although this is not a negative, it made it incredibly hard to order drinks. The only time someone would come over to us, was to bring us our meals or clear plates. Because of this, we did not get the chance to order half the amount of drinks that we would have liked to. Potentially another 3 bottles of wine would have been ordered, should the service allowed it.
With the drinks also, they were taking an incredibly long time to come once ordered; even though there wasn't many in the restaurant. I believe the cocktails are made by the bar upstairs, which I assume was incredibly busy.

Overall we enjoyed our food and experience. Just a few small things that we think could have been improved.

Denunciar
SK
SladjanaK
1 reseña
Comieron en 6 de marzo de 2021
Global5Comida5Servicio5Ambiente5

We had a great High Coffee there. Thanks you all for the great service.

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ML
MichaelL
1 reseña
Comieron en 28 de febrero de 2021
Global3Comida3Servicio2Ambiente4

The table setting was lovely and restaurant presented well, however the service was slow. Food was ok, nothing special, scones were very small and dry. We didn't get our tea and coffee till we had half finished the food, the espresso martini finally arrived when we were getting ready to go.

Denunciar
MB
MichaelB
1 reseña
Comieron en 26 de febrero de 2021
Global5Comida5Servicio5Ambiente4

The service was excellent with staff attending to everything without a request to do so. Very attentive even though they were busy. The food was very good, to excellent. We would return again when in the area

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ME
MEMMcB
1 reseña
Comieron en 20 de febrero de 2021
Global4Comida5Servicio3Ambiente4

Great place. We have visited several times with the family. Food is amazing, cooked to perfection. Good selection of vines, goes well with the food offered. Service level varies a bit, at a minimum it is good, mostly it is excellent - always friendly. Acoustics can at times be a bother. Overall well worth a visit for celebrations.

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MI
MICHELLES
1 reseña
Comieron en 20 de febrero de 2021
Global4Comida4Servicio3Ambiente4

We had the High Coffee experience. Very sweet food and quite noisy with lots of ladies enjoying cocktails, bubbly and copious food.

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JC
JacquiC
1 reseña
Comieron en 20 de febrero de 2021
Global5Comida5Servicio5Ambiente5

Had a fantastic afternoon high coffee experience. Swift, efficient and polite service, food looked and tasted amazing. Will definitely go back.

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CF
ChristinaF
1 reseña
Comieron en 13 de febrero de 2021
Global4Comida4Servicio4Ambiente4

Degustation was delicious and good value for money. Customer service and ambience was also very good.

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JC
JunC
1 reseña
Comieron en 13 de febrero de 2021
Global5Comida5Servicio5Ambiente5

My 3rd visit. Both food and wine are excellent. Complementary full glass of bubblies for Valentines day was bonus. :)

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C
Cherie
1 reseña
Comieron en 13 de febrero de 2021
Global5Comida5Servicio5Ambiente5

We thoroughly enjoyed our high tea and would love to come back.

Denunciar
SN
SueNic
1 reseña
Comieron en 13 de febrero de 2021
Global3Comida4Servicio3Ambiente4

A bit disappointing. We were supposed to get a wine 'on arrival' but had to ask for it after we were half-way through our high tea. Waited about 20minutes for our coffees. My friend found a bone in her duck sandwich. The experience would have been fantastic if not for the above. Would still recommend.

Denunciar
C
Craigd
1 reseña
Comieron en 12 de febrero de 2021
Global5Comida5Servicio5Ambiente5

The food was fantastic and fair portion sizes.
The ambience is not to be changed at all.

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N
Nojo
1 reseña
Comieron en 10 de febrero de 2021
Global3Comida3Servicio4Ambiente5

In my opinion the restaurant has slipped compared to previous visits. The Fire Place is renowned for steaks and yet a simple steak knife is not offered. A small selection of condiments such as mustard would be appreciated by some people, but again, not offered. Still a great restaurant, but a few small improvements would make a vast difference.

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D
David
2 reseñas
Comieron en 6 de febrero de 2021
Global5Comida5Servicio5Ambiente5

Absolutely wonderful evening. Great food, atmosphere and staff. Cannot recommend highly enough. 5 Star

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GS
GillianS
1 reseña
Comieron en 30 de enero de 2021
Global5Comida5Servicio5Ambiente5

Delicious well-presented food and excellent service by friendly staff. Would definitely recommend!

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MC
MatthewC
1 reseña
Comieron en 29 de enero de 2021
Global4Comida3Servicio5Ambiente5

Great service and the atmosphere was fantastic!!!!

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LE
LeighE
1 reseña
Comieron en 28 de enero de 2021
Global4Comida5Servicio5Ambiente5

Food was beautifully cooked , and the staff provided excellent service.

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MH
MicheleH
1 reseña
Comieron en 22 de enero de 2021
Global5Comida5Servicio5Ambiente5

Food and service was excellent comfortable chairs patrons well spaced for comfort and noise

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KB
KerryB
1 reseña
Comieron en 18 de enero de 2021
Global4Comida4Servicio4Ambiente4

Friendly staff, the entrees were lovely. Good service and nice atmosphere.

Denunciar
R
Rogan
1 reseña
Comieron en 18 de enero de 2021
Global2Comida1Servicio4Ambiente3

Great service but the food was terrible. The steak had no flavour and certainty wasn’t medium rare like I requested. The Seafood marinara was also very bland. A real shame as the resort is really something else.

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Preguntas frecuentes

The Fireplace Restaurant tiene una calificación de 4.4 estrellas de 297 comensales de OpenTable.

Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.