Tenfold Rooftop

Reseñas de Tenfold Rooftop de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   San Antonio1 reseña

   2.0

   Comieron en 2 de marzo de 2025

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 5

   El lugar muy bonito la música y las bebidas muy bien pero el servicio extremadamente lento, nos tuvimos que parar varias veces a la barra por nuestras bebidas ya que los bar tenders no las hacían y las meseras no iban a tomar la orden, el lugar no estaba nada lleno como para que tardaran tanto en atender
   

   Tenfold RooftopSe respondió el 4 de marzo de 2025

   Hello, Thanks for visiting us at Tenfold Rooftop. I'm sincerely sorry that we fell short of your (and our) expectations of your experience, and I also need to apologize for the inconvenience caused. I make no excuses, just a heartfelt apology and plea to make it right. Would you be able to provide the reservation details so that we can coach the correct staff involved? I've shared your feedback with our entire Leadership team to address, as we're committed to improving so as not to negatively affect anyone else in this way. I'd love to make this right for you, if you would kindly give me an opportunity to. You may reach me via email, phone, or response to this message. Humbly, Mercedes Hussein, General Manager Tenfold Rooftop Restaurant & Bar
   

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2. V

   Vickie

   Houston3 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 5

   My guest an I were viewing perks on Facebook, but according to our server, the perks were not being honored. The manager did come to our table, but what is posted on Facebook about joining Loyal10 is incorrect. Hopefully they will monitor the Facebook posts closely. The ambiance is great!
   

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3. B

   Bart

   Unspecified2 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   The 10x tour was great. Cocktails are awesome. However, the service could be a bit better, we had to ask the bar for a refill on our water after waiting 10 minutes! Other than that, great place to get a snack and have a drink or two, view was beautiful, loved the vibes.
   

   Tenfold RooftopRespuesta enviada hace 2 días

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
   

   ¿Te fue útil?

4. B

   Ben

   Columbus1 reseña

   5.0

   Comieron en 13 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The service was fantastic! I believe our server's name was Monica and she was outstanding! Food was very creative and tasted lovely!
   

   Tenfold RooftopSe respondió el 14 de mayo de 2025

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
   

   ¿Te fue útil?

5. D

   Domingo

   San Antonio1 reseña

   5.0

   Comieron en 12 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It was a great experience took my fiance for mothers day. View is very beautiful great tasting food and drinks were perfect. I give it a 9.5 out of 10 only because had a small selection of food and was a small portion. Overall I do recommend it for a date night.
   

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   Tenfold RooftopSe respondió el 12 de mayo de 2025

   Hello Domingo, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
   

   ¿Te fue útil?

6. M

   Melissa

   Condado de Orange6 reseñas

   2.0

   Comieron en 11 de mayo de 2025

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 4

   Beautiful rooftop view of San Antonio. Took 30 minutes for any server to notice us. 45 minutes to receive our first drink. We ordered our food choices when we ordered our drinks. Our last dish arrived two hours after we had sat down. Ambiance - great. Food - pretty good. Prices- overpriced. Service- big fat zero. Management of TenFold needs to figure out something soon as far as Service. We will not be back.
   

   Tenfold RooftopSe respondió el 13 de mayo de 2025

   Hello Melissa, Thank you for visiting Tenfold Rooftop. I’m truly sorry for the delays and poor service you experienced — that’s not the standard we aim for, and I sincerely apologize. I appreciate your kind words about the view and ambiance, and I’ve shared your feedback with our Leadership team to address immediately. If you're willing, please share your reservation details so we can coach the team involved. I’d also be grateful for the chance to make this right. You can reach me via email, phone, or by responding here. Humbly, Haleigh Guillory Assistant GM, Tenfold Rooftop Bar
   

   ¿Te fue útil?

7. C

   Carole

   San Antonio4 reseñas

   5.0

   Comieron en 11 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Had a great time with my family, and the energy in this place was amazing,not to mention the view . Loved it
   

   Tenfold RooftopSe respondió el 14 de mayo de 2025

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
   

   ¿Te fue útil?

8. W

   Walter VIP

   San Antonio44 reseñas

   3.0

   Comieron en 5 de mayo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 4

   Excellent venue for a drink! Love the views and the comfortable seating. Expansion of limited menu and signature drinks a must. Not a dinner location; small plates only! Service was very nice and professional...
   

   Tenfold RooftopSe respondió el 7 de mayo de 2025

   Hello Walter, Thanks for visiting Tenfold Rooftop. I'm truly sorry we fell short of your expectations and apologize for the inconvenience. I’ve shared your feedback with our team as we always strive to improve and anything less than 5 stars means we failed. Tenfold is a rooftop bar focused on craft cocktails and a vibrant atmosphere. While we are not a restaurant, our menu is designed to offer tapas-style light bites that complement the bar experience, so while we do not intend to increase food options, we have a full bar that can craft just about any cocktail you can think of! We'd appreciate the opportunity to earn a better review, if you would kindly give us an opportunity to. Please reach out with any additional requests. Humbly, Haleigh Guillory Assistant GM, Tenfold Rooftop Bar
   

   ¿Te fue útil?

9. D

   Dustin VIP

   San Antonio3 reseñas

   5.0

   Comieron en 3 de mayo de 2025

   1. Global 5
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   Always a great experience, service and staff are fantastic!
   

   Tenfold RooftopSe respondió el 3 de mayo de 2025

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
   

   ¿Te fue útil?

10. E

    Esther

    San Antonio12 reseñas

    5.0

    Comieron en 2 de mayo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    It was amazing!! Delicious food, presentation, David was outstanding!!
    

    Tenfold RooftopSe respondió el 2 de mayo de 2025

    Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
    

    ¿Te fue útil?