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Sugar Factory American Brasserie - Theatre Box

3.7
1482 reseñas
De $31 a $50
Americana

Etiquetas principales:

Ocasión especial
Ideal para cumpleaños
Buena opción para grupos

Ofertas

  • Happy Hour

    Varias fechas disponibles

    Mon - Fri 12:00 PM - 4:00 PM

    50% off all alcoholic drinks ( Beer, wine, cocktails, liquor ) 50% off appetizers (excluding the sampler and rainbow sliders)

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Desinfectante o toallas limpiadoras para clientes
Distanciamiento físico
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
Equipamiento de protección
  • El personal de piso utiliza mascarillas
  • Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Cribado
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
  • Se solicita el control de la temperatura al personal
Lo que 1482 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
3.7con base en calificaciones actuales
3.7
Comida
3.6
Servicio
3.8
Ambiente
3.4
Valor
Ruido · Moderado
63 % de las personas lo recomendaría a un amigo
Ordenar por
Filtros
OT
Comensal de OpenTable
Portland
2 reseñas
Comieron hace 3 días
Global3Comida2Servicio2Ambiente3

It took about 45 min to 1 hr to get our food that was not that great and overpriced. The speciality milkshakes were fun but overpriced as well. Not worth the $ or the time.

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OT
Comensal de OpenTable
Dallas
1 reseña
Comieron hace 3 días
Global1Comida1Servicio1Ambiente2

Overpriced and not good. Food came out at different times. Waffle was cold and inedible. Forgot our sides. Ordered a shake which they forgot. Tables were sticky and dirty. Service slow. Unless you’ve promised your child and it’s their birthday, don’t go.

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D
Daisy
1 reseña
Comieron hace 4 días
Global5Comida5Servicio4Ambiente5

It's only by reservation, so plan ahead. Perfect place for a cheat day. They have great drinks, desserts and music. They seem to still be a little understand but our service was great given it's still a pandemic.

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F
Fabi
1 reseña
Comieron hace 4 días
Global3Comida3Servicio2Ambiente3

They are super busy. They take for ever to acknowledged you. The food wasn’t that good the second time I went there very expensive and extremely loud music.

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OT
Comensal de OpenTable
1 reseña
Comieron hace 4 días
Global5Comida5Servicio5Ambiente5

It was an amazing experience! It was my first time there and celebrating my birthday and it definitely was worth it. I will go back even if not celebrating!

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron hace 4 días
Global5Comida5Servicio5Ambiente5

Great service and fun eats!

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron hace 5 días
Global5Comida5Servicio5Ambiente5

My family & I had an AMAZING time @ the Sugar Factory. It was our first time coming here, I booked a 9:30pm reservation & luckily got to sit in the bubble table(SO COOL). The staff were friendly & FAST. We are definitely coming back! Thank you guys for a great experience!

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron hace 5 días
Global5Comida5Servicio5Ambiente5

It was awesome! My girlfriend and I went for her birthday and we both loved it! Staff was beyond nice and the environment was awesome! Music made you want to get up and dance!! Food was amazing, the sliders are so cute and the drink we got was so yummy!

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M
Momof5
1 reseña
Comieron hace 5 días
Global3Comida5Servicio5Ambiente4

I first heard about the Sugar Factory in Las Vegas from a lady who took her young children there. She totally hyped us up to go. And so we went to the San Diego location with young children. it was a little chilly outside and so we requested to sit inside but if I had known how loud it was going to be I never would have sat inside. It was so loud that my brother-in-law had to leave with my 10 year old niece who had her hands over her ears and was crying because she could not handle the noise level. When I go to dinner with friends I want to be able to have a conversation with them without yelling and also be able to talk to the waiter without yelling. I was not impressed with how loud the music was and honestly it seems like there were lots of families there with little kids and they seemed absolutely miserable.

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v
vanessam
1 reseña
Comieron hace 5 días
Global5Comida3Servicio5Ambiente5

Experience amazing, food basic and bit pricey. Our waitress Tai was amazing and would love her when we go back! Overall went for the smoking drinks not so much food so was pleased and expected at least $300 dollar bill for 5 of us, which was over that, not including tip. Sample platter feeds 3 so bill wasn’t bad! You have to go at least once!

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OT
vipComensal de OpenTable
San Francisco
4 reseñas
Comieron hace 5 días
Global3Comida4Servicio3Ambiente3

Good food. Expensive. Louder than many concerts I’ve been to.

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TW
TwalaW
1 reseña
Comieron hace 5 días
Global5Comida5Servicio5Ambiente5

This was my family and I very 1st time at the restaurant and I must say it won't be our last. Our waitress Tai very attentive and the staff were awesome! We will b back!

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron hace 5 días
Global1Comida1Servicio1Ambiente1

Unfortunately we ended up waiting 35 minutes past our reservation time to be seated right next to the kitchen / under all the speakers and we had a really bad waiter who didn’t bother checking on us at all and left our table halfway through us ordering to go take another tables order and didn’t come back to let us finish ordering, so that really made the entire experience not worth it. Food took about 40-45 minutes to receive, and the sliders were cold.
Also, be sure to check the highchair strap. We had to ask for two new ones because the latches / safety belts were broken.

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CG
CandyGirl2000
1 reseña
Comieron hace 5 días
Global1Comida1Servicio1Ambiente2

On the way there I called and advised them that I was going to be about 10 minutes late, they said no problem I had a grace period of 15 minutes. We find parking, get checked in, and to hang tight. they told me they were gonna look for a table. We patiently stand there for 30 minutes watching watching countless people going inside to be seated. I go up to several employees who were just standing there mingling chatting away. I asked them if our table was ready yet. They seem surprised that I was still there with my group. I explained that I had driven over 40 miles one way just to get there and I was on a time crunch. It took another 15 minutes just to get a table but we finally got inside. They sat us at a really large table but the space was nice so we didn’t think much of it. About 15 minutes into waiting a server comes up and asked if we could move to the table behind us. There was really no point of moving because we were already settled in but we moved for them anyway. Sure was OK it was really basic but really really overpriced. The next day all of us started feeling funny. Later on everyone begin getting sick. We hadn’t eaten anything that morning so we knew it was from Sugar factory. I do not recommend this place.

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DS
DanielS
Hawái
1 reseña
Comieron hace 5 días
Global5Comida4Servicio5Ambiente5

Birthday for my 13 year old granddaughter. Lots of fun, good service but very loud and expensive.

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OT
Comensal de OpenTable
Chicago
1 reseña
Comieron hace 5 días
Global2Comida3Servicio1Ambiente4

Horrible customer service, long wait to even get a menu. Food took forever to come out... will not be going back.

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OT
Comensal de OpenTable
Chicago
1 reseña
Comieron hace 6 días
Global5Comida5Servicio5Ambiente5

Sugar factory in San Diego owes us nothing !!!! Our experience was amazing and our server Bruno was excellent. Bruno made sure everyone in our large party was happy .

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RV
RaquelV
1 reseña
Comieron en 7 de abril de 2021
Global5Comida4Servicio5Ambiente5

First time here at this location and fell in love with the crowd, drinks and not to mention our server, Tai. I came right when it got opened due to Covid-19 restrictions. Staff and location is well prepared for such crowd spacing out tables but yet making it a fun place.

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CW
CiaraW
1 reseña
Comieron en 7 de abril de 2021
Global5Comida5Servicio5Ambiente5

The entire experience was amazing. I definitely recommend for a celebration or just because!

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JC
JCMORENO
1 reseña
Comieron en 7 de abril de 2021
Global5Comida5Servicio5Ambiente5

The reservation was easy, the seating was quick, the food was good, price was fair and the service was phenomenal. Thai took care of us and she was so great. She was very attentative and made us feel welcomed.

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A
Aij91
1 reseña
Comieron en 6 de abril de 2021
Global2Comida2Servicio2Ambiente2

The server never came to take our order and the bar manager had to assist after a hour of being seated. The drinks were good. The food was not that great.

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SR
StephanyR
1 reseña
Comieron en 6 de abril de 2021
Global5Comida5Servicio5Ambiente5

The service was on point, the food was delicious. This place is a must come!!

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MS
MSK2
1 reseña
Comieron en 6 de abril de 2021
Global1Comida1Servicio1Ambiente3

Service was horrible. Took forever to get kids milkshakes, twice came out wrong after waiting forever. Food not great, got wrong order on this as well. Not recommended.

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron en 6 de abril de 2021
Global5Comida4Servicio5Ambiente5

Very happy

Denunciar
N
Nikki
1 reseña
Comieron en 6 de abril de 2021
Global5Comida5Servicio5Ambiente5

It was our first time. It was great. Had so much fun! We can’t wait to come back.

Denunciar
N
Nothanks
1 reseña
Comieron en 6 de abril de 2021
Global1Comida1Servicio1Ambiente1

Waited outside for 20 minutes for a hostess to come out. Went inside two times to ask foe help and was told someone would be right out. Overpriced experience and such a let down!

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L
vipLilli
San Diego
9 reseñas
Comieron en 5 de abril de 2021
Global5Comida4Servicio5Ambiente5

A great place to celebrate a birthday, lots of fun!

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OT
vipComensal de OpenTable
2 reseñas
Comieron en 5 de abril de 2021
Global1Comida3Servicio1Ambiente5

Horrible service. Never going back

Denunciar
OT
Comensal de OpenTable
San Diego
1 reseña
Comieron en 5 de abril de 2021
Global5Comida5Servicio5Ambiente5

Loved this place

Denunciar
DV
DanielleV
San Francisco
3 reseñas
Comieron en 4 de abril de 2021
Global5Comida3Servicio5Ambiente5

It was a fun experience! The milkshakes and giblets were great! The food wasn't that great honestly. The restaurants is more for the vibe ambiance and drinks but still a super fun restaurant! The $99 sundae was amazing!

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C
Court
1 reseña
Comieron en 4 de abril de 2021
Global5Comida5Servicio5Ambiente5

It’s an experience the kids loved. The food was good and the portions are large. The kids enjoyed the goblets with their candy in it.

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AM
AsiaM
1 reseña
Comieron en 4 de abril de 2021
Global5Comida5Servicio5Ambiente5

Very nice experience super glad I was able to get to a reservation and take my nice who absolutely enjoyed herself .

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n
nicole
1 reseña
Comieron en 4 de abril de 2021
Global5Comida5Servicio5Ambiente5

My family and I had an awesome time! Staff was very friendly and food was delicious!

Denunciar
OT
vipComensal de OpenTable
Phoenix
5 reseñas
Comieron en 4 de abril de 2021
Global2Comida2Servicio2Ambiente3

The building is old and tired. Meals arrived at different times abs wasn’t presentable. The pancakes came 10 minutes after the the meals were delivered. They were so hot it was obvious they were microwaved.

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N
Natalia
Las Vegas
1 reseña
Comieron en 3 de abril de 2021
Global4Comida5Servicio1Ambiente5

We had a great time but the service could’ve been better, food was great

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JH
JohnH
San Francisco
1 reseña
Comieron en 3 de abril de 2021
Global3Comida4Servicio4Ambiente2

It’s a fun concept but the over priced and watered down theme drinks combined with club music that you have to shout over just to talk with people at your own table made the dinner experience an annoyance.

The service was good and the entire staff was outgoing, respectful and attentive. The restaurant and restrooms were clean, the food was just ok and not worth shouting over the music to share.

Overall it’s just a place that you can check off your bucket list but it won’t be a place you will want to go back to.

Denunciar
A
Arizonamom
San Diego
1 reseña
Comieron en 3 de abril de 2021
Global5Comida4Servicio5Ambiente5

Fun atmosphere & music for celebrations. Good food and drinks!

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CM
CMrs
Denver
1 reseña
Comieron en 3 de abril de 2021
Global5Comida5Servicio5Ambiente5

Food was good and drinks were great. Great ambiance.

Denunciar
RR
RicardoR
San Diego
2 reseñas
Comieron en 3 de abril de 2021
Global5Comida5Servicio5Ambiente5

We had a reservation for brunch at 1230p. We were asked if we wanted to sit at the rooftop but we're told they did not offer the brunch menu there. We were ok with it. Cool ambiance music. We ordered the chicken and waffles (extra crispy waffles) and the Philly cheese steak sandwich. All tasted great. I bought a Groupon for this restaurant: $50 voucher for breakfast for about $24 with the Groupon membership ($30 without) so it was a great value. I was not sure if the breakfast Groupon would be accepted at the rooftop but it was. The server made a small mistake when applying the voucher but she made it up by giving us free movie tickets to their theater. Great food, great experience. There is not a lot of shade in the rooftop do it will be pretty hot on a sunny day

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K
Krista
San Francisco
3 reseñas
Comieron en 3 de abril de 2021
Global5Comida5Servicio5Ambiente5

This was my first time dining here at the Sugar Factory, and OMG it was just amazing!!! It was for my Birthday and even though they were out of the Pink Milkshake, I got the Snickers one and it was soooo delicious! Plus we got the watermelon drink and I just loved that too! All the food was made to perfection, and service was fantastic! Thank you again!

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Preguntas frecuentes

Sugar Factory American Brasserie - Theatre Box ofrece entrega a domicilio en asociación con Uber Eats. Sugar Factory American Brasserie - Theatre Box también ofrece comida para llevar que puedes pedir llamando al restaurante al (619) 814-2225.

Sugar Factory American Brasserie - Theatre Box tiene una calificación de 3.7 estrellas de 1482 comensales de OpenTable.

Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.