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Sugar Factory American Brasserie - Theatre Box
Varias fechas disponibles
Mon - Fri 12:00 PM - 4:00 PM50% off all alcoholic drinks ( Beer, wine, cocktails, liquor ) 50% off appetizers (excluding the sampler and rainbow sliders)
Precauciones de seguridad
- Superficies desinfectadas entre cada uso
- Limpieza profunda diaria de zonas comunes
- Se ofrece un menú digital, desechable o desinfectado.
- Desinfectante o toallas limpiadoras para clientes
- Cantidad limitada de comensales ubicados en la mesa
- Respeto del distanciamiento en zonas comunes
- Espacio adicional entre mesas
- El personal de piso utiliza mascarillas
- Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
- El personal enfermo tiene prohibido el acceso al lugar de trabajo
- Se solicita el control de la temperatura al personal
Celebrating a graduation
The experience was really nice. My kids enjoyed themselves. The food was ok. I think the hype is all about the drinks. One big drink can serve two people so keep that in mind.
Was a great place for Birthdays, just wish there was a menu as extensive as the drink menu. Drinks were great and staff was lively!! Will go again!!
Everything was good except for the fact that when we ordered the lobster mac & cheese on the menu it said that it came with a lobster tail. Once we got the lobster mac & cheese the lobster tail did not come with it. The lobster mac & cheese is overpriced for what we got.
Amazing food and service. Our server was alex, very prompt and good service. He knew what wines paired well with our food selection and made my friends birthday memorable!
It was my first time here and I had made dinner reservations and bought tickets for a movie. The hostess was nice and told us it's her first day, she was trying to figure everything out. We were seated a few minutes before our reservation which was nice. Our food and drink order came out super fast. The server never came back to check on us once but kept going to the table next to us. When we went up to the theater the 2 chairs we selected were a mess. Multiple drinks everywhere and sticky, popcorn on the chair. We went to the front and asked someone to clean up. The guy came and helped clean(my bf took some cups to the trash) he said it was his first day. I felt really bad that no one trained him properly or allowed him to shadow them on his first day. We then had our lights on to order dessert for 25 plus mins. A lady kept helping the other side of the theater. I then had to verbally softly scream "excuse me " twice to get her attention. She came over and said I'm sorry we are not serving any more, I told her we have been waiting and no ones came. She told us "she would go get our server" no one ever came. She even came back 5 mins later to the other side of the theater and didn't pay any attention to us. As a first time visit I will definitely not be coming back here. I spent around $150 for a date night here and am highly disappointed. The management should take the time to train there staff.
Omg it was our first time and let me tell you it was AMAZING. THANK YOU ART SHE WAS EVERYTHING. WILL DEFINITELY BE BACK.
Super slow service, waitstaff was less then attentive- too bad was super excited about this treat
Got to the restaurant, they could not accommodate us ( no outdoor servers, we booked outdoor because support dog we'd taken there before ) . They blamed open table saying we should not have been able to book outside. We ordered the food to go then, and they shorted our order and got multiple items wrong. Was not a great experience. Would not go back.
Fast decent service until our food came out then no service. No drink refills. Had to ask to order dessert. Food, specialty drinks and shakes were good.
Hosts informed us that we couldn’t be seated without a reservation. Went ahead and made a reservation. 15 mins after we arrived Another party after us had the same amount of people and also had to make a reservation, however we were seated after them. The booth we were seated at was very dirty I’m assuming they were cleaned because the seats and table was very wet. When seated there were many stains that appeared to look like chocolate and felt very sticky. Felt like staff was very attentive when we asked for help but the service was not up to par. Spent a little over 2 hours there from all the waiting which I don’t believe should’ve been that long of a dinner experience.
The manager, Robert, and Adrian, our server were provided great service. My group had salads and a salmon entree. They were good. Our drinks were delicious. I can now appreciate the hype about their drinks. I will definitely visit this restaurant the next time I'm in San Diego.
We made reservations online and once arriving 5mins before. We were told that even with our reservations that we’d need to wait 30mins and they won’t be ready until 8pm we were then seated at 840pm and the space wasn’t clean. The table had been wiped down but the couch and floors had food and table napkins all over the place and it wasn’t clean. Our sever was nice and bubbly the music was lit but the sanitation was terrible and the outside host didn’t do her job accommodating reservation times. The asparagus was over cooked and the fries were as well.
Wow... that's all I can say! We went for my daughter's birthday and what a blast! We didn't know you had to call in advance for the staff to do the birthday celebration thing but our server rocked it by being hey a big bowl of ice cream and a sparkler! Yes we'll be back...
They food was cold and the waiter was rude ... don’t eat here go to the one in century city !
Love every bit of it! Thank you!
Definitely a place to go for the novelty. The food is pretty average but definitely a fun place to go. Our server was great and the drinks are huge and very fun.
Una experiencia muy divertida, buen ambiente y todo muy rico. Mis hijos lo disfrutaron mucho.
Great and fast service. Food was fresh and hot and couldn’t taste any better
Food was not good at all.
Been a fan since my wife first introduced me at the San Diego location. Recently as a couple of weeks ago visited the Miami location. Service initially started out as a little off kiltered but the bartender and food more than made up for it!
Amazing! Food and drinks where great!
Celebrating a birthday!
The food was good. The milkshake was amazing!! Friendly staff. Clean!
Very disappointed. I had reserved a table for 8 a month in advance for my wife’s birthday and my parents’ anniversary, which are on the same day. We arrived and were told they had overbooked. We waited for 45 minutes. They finally told us they could set up a table outside in the street for us, where people were smoking cigarettes and marijuana. We had two babies with us so that wasn’t an option, so we had to leave. Made for a very sad birthday and anniversary when I had planned so far in advance for it to be special.
It was great celebrated daughter's 23rd. We are from michigan and it was spectacular. Our waiter Dominick was great.. He went above and beyond
It was a good experience and the food was excellent!
The food and service was great.
Birthday/graduation party. Was fun but staff were over burdened so plates not cleared, utensils forgotten. Nothing horrible not nice to easy ice cream before it melts yet no plates/spoons made it impossible. Poor server was too busy and no one would stop when we tried waving them down. Finally got up and robbed the nearby tables of the settings on them.
This place is like if Cheesecake Factory and Kylie Jenner had a baby.
Great vibe. Fun, colors, excitement
Dominic was awesome and food was great!!!!
This was possibly the worst dining experience ever. I knew the minute we walked in the place was so dirty I could feel the stale was in the air. Table was sticky, menus were dirty and tacky, the table had dirty plates but were supposedly newly washed. You could feel the Covid lurking about. No restaurant in 2021 should be unsanitary, this place needs a visit from the health department.
Our waitress was in a bad mood and took forever, we then proceeded to have the most expensive lousy meal I’ve ever had. It was my daughters birthday and her food was bland, my food was bland and cold and my sons food was cold. They got my order wrong so I had to wait for a “fresh plate” that arrived like warm. My salmon was hammered. So hard and dry, I can’t get the taste of that food out of my mouth.
Our meal was over 200.00 and it was worse than Applebee’s. Don’t believe the hype... Save your money and go elsewhere.
Understaffed. Took over an hour just to get our drinks.
My husband and I went on a double date, I loved it. The vibe of the place was immaculate and the food was amazing.
Was a great time and great energy
Made a reservation for 330PM for a birthday celebration for 3 people. We were seated 45 minutes after our reservation. After completing our order, we waited an hour for our food. When we got our food, the waitress didn’t give us any utensils so we had to wait another 10 minutes before she came back around. We also had to remind the waitress about an order (milkshake). After another hour of waiting, we still didn’t receive the order so we cancelled the missing order and asked for the check. We waited on the waitress for 20 minutes and she never came around so I decided to close out at the bar. Most definitely a horrible experience at this establishment and will not be returning. Hopefully other guests who decide to eat here have a better experience than we did.
Energetic vibe, good food, but kind of pricey
Sugar Factory American Brasserie - Theatre Box ofrece entrega a domicilio en asociación con Uber Eats. Sugar Factory American Brasserie - Theatre Box también ofrece comida para llevar que puedes pedir llamando al restaurante al (619) 814-2225.
Sugar Factory American Brasserie - Theatre Box tiene una calificación de 4.1 estrellas de 1688 comensales de OpenTable.
Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.