Este restaurante añadió detalles a las precauciones de seguridad

Esto incluye información acerca de la limpieza, la desinfección, el distanciamiento social y el uso de equipamiento de protección personal. Más información.

Sugar Factory American Brasserie - Theatre Box

3.7
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1276 reseñas
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De $31 a $50
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Americana

Etiquetas principales:

Ocasión especial
Ideal para cumpleaños
Divertido

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Desinfectante o toallas limpiadoras para clientes
Distanciamiento social
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
Equipamiento de protección personal
  • El personal de piso utiliza mascarillas
  • Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Lo que 1276 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
3.7con base en calificaciones actuales
3.7
Comida
3.6
Servicio
3.9
Ambiente
3.3
Valor
Ruido · Moderado
64 % de las personas lo recomendaría a un amigo
Premios Diners' Choice
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Filtros
W
Whit
1 reseña
Comieron hace 3 días
Global4Comida2Servicio5Ambiente5

Nice restaurant, great drinks and service. The food isn’t as great especially for the price you pay. But I guess it’s more of the experience that’s being paid for.

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TT
TeeTee
1 reseña
Comieron hace 3 días
Global5Comida5Servicio5Ambiente5

This was our first visit and celebrating my daughters 13th birthday! We were very impressed with the level of service and food!

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CG
CrystalG
1 reseña
Comieron hace 3 días
Global4Comida4Servicio4Ambiente5

Everything was really tasty and fun. Bathrooms and booths definitely need and could use a good cleaning.

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N
Nene
1 reseña
Comieron hace 4 días
Global1Comida2Servicio1Ambiente5

Not for kids. I made the biggest mistake bringing my children and teens there. Unexceptable service.

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MM
MelindaM
Tucson
5 reseñas
Comieron hace 4 días
Global5Comida4Servicio5Ambiente5

This place was so fun! My grandsons loved it! The vibe was amazing and perfect for a Saturday night dinner while on a mini vacay.

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ME
MELISSA
1 reseña
Comieron hace 4 días
Global5Comida5Servicio5Ambiente5

Great place! My daughter had a blast celebrating her birthday. Only complaint is wish the gauntlet cups were souvenirs without having to pay an extra $10 since they already cost $40.

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KA
KimA
San Diego
5 reseñas
Comieron hace 4 días
Global5Comida5Servicio5Ambiente5

Fun night with my husband and grandson

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M
Melz
1 reseña
Comieron hace 4 días
Global4Comida5Servicio3Ambiente4

Great food and scenery. Service needs a little with. Goblets are amazing!

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron hace 4 días
Global5Comida5Servicio5Ambiente5

My birthday it’s was great

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B
Beesam
1 reseña
Comieron hace 5 días
Global3Comida4Servicio2Ambiente5

It's a great fun place to celebrate special occasions.

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OT
Comensal de OpenTable
1 reseña
Comieron hace 5 días
Global4Comida4Servicio4Ambiente5

The restaurant is beautiful...we sat in a bubble...comfy and felt private. The appetizer was good and the drinks were delicious. The hash browns were too crispy, they seem like the hash browns I buy at Walmart. The pancakes were a little dry. The appearance is very good, the taste could be better. The waiter sometimes took a long time to come back.

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K
Kali
Los Ángeles
1 reseña
Comieron hace 5 días
Global4Comida2Servicio3Ambiente4

Birthday Dinner

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AS
AlexS
1 reseña
Comieron hace 6 días
Global1Comida1Servicio1Ambiente1

Hostess said no reservations could be made. so they gave us seating outside in a corner behind doors with a wobbly table. unsatisfied so I went online took me two seconds to make reservations. left the table and showed them my reservation (she had a long face the whole time) and was quickly escorted inside. the hosts couldn’t be bother to be helpful. and had the angriest expression like they don’t want to be there and help people have a nice meal. Food wasn’t made to my liking after being specific. it was all cold. food tasted microwaved and it wasn’t even hot. didn’t get to sit in the “box”

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m
marlenag
1 reseña
Comieron hace 6 días
Global5Comida5Servicio4Ambiente5

Very enjoyable and fun experience for any day of the week !

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JC
JoniC
1 reseña
Comieron en 13 de octubre de 2020
Global1Comida2Servicio1Ambiente2

Poor service, long wait. Sat is at a table that had a wet couch and puddles on the floor.
Took over an hour to order and receive 3 shakes.
Waitress forgot orders and took a very long time.

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GQ
GraceQ
Las Vegas
1 reseña
Comieron en 12 de octubre de 2020
Global1Comida1Servicio2Ambiente2

We went on a Monday right at NOON when they opened. Order the colorful sliders, chicken and waffles and the pancakes. Everything tasted and looked microwaved. The staff seemed uninterested in working or making the experience exciting.
When we went inside to purchase candy, we noticed dead flowers in a vase near the cash register where food and coffee were being made. The dead flowers and dirty water attracted a lot of flies, which we also noticed flying on and around the candy. Overall the experience was not as magical as we expected & sadly we will not be returning to this location.

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OT
Comensal de OpenTable
Los Ángeles
2 reseñas
Comieron en 11 de octubre de 2020
Global5Comida5Servicio5Ambiente5

Great place and will definitely go again

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KC
vipKandiceC
Costa central
19 reseñas
Comieron en 11 de octubre de 2020
Global5Comida5Servicio5Ambiente5

It was a good time.
The drinks were amazing!

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P
Priscella
1 reseña
Comieron en 11 de octubre de 2020
Global1Comida1Servicio1Ambiente1

Bartender as our waitress she was to busy making drinks then serving her table .

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D
Denise
San Francisco
1 reseña
Comieron en 10 de octubre de 2020
Global2Comida1Servicio1Ambiente3

Was really overpriced yet basic food. The setting was nice, but it was scary considering its a pandemic, seating was all inside, and every table was filled. Plus I came here for my birthday and there was no free birthday treat, which is odd considering that most places do this. Also because it was so packed, the service was very slow, which I don't blame the waiter for, but it definitely impacted the experience. We were waiting for waters, straws, and even when a drink spilled we asked for napkins as the waiter was right next to us yet he told us to wait as he closed out a tab then he hurriedly threw some napkins down on the table. I would say there are much better places especially if you are looking for a celebration dinner.

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KC
vipKandiceC
Costa central
19 reseñas
Comieron en 9 de octubre de 2020
Global5Comida5Servicio5Ambiente5

We came to celebrate 🎉 my husbands 38th birthday!

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OT
Comensal de OpenTable
1 reseña
Comieron en 9 de octubre de 2020
Global5Comida5Servicio5Ambiente5

It was my girlfriend and I first time. We heard about it through our friends. Then we met Javier and the experience was just all time amazing

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OT
vipComensal de OpenTable
San Francisco
15 reseñas
Comieron en 9 de octubre de 2020
Global3Comida2Servicio4Ambiente4

Novelty dining. We went for the kids. Not thoroughly cleaned. Our table was very sticky. We asked them to wipe it down again. Server happily did but it was still sticky. I don’t think they’re disinfecting properly. She used a wet rag to clean it. The sliders we ordered with no sauce or onions but it arrived with everything. Kids were so hungry that we didn’t send it back and just scraped it off. Great for sugary goblet drinks and sundaes. Food is mediocre.

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DV
DaisyV
1 reseña
Comieron en 9 de octubre de 2020
Global5Comida5Servicio4Ambiente5

The kids loved their milkshakes. The wings are amazing and the fries are tasty! The goblets are too sweet but cool for the pic.

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DM
DonnaM
1 reseña
Comieron en 8 de octubre de 2020
Global5Comida5Servicio5Ambiente5

Exceeded my expectations ! Everything was delicious !!

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TW
TameshaW
1 reseña
Comieron en 6 de octubre de 2020
Global3Comida3Servicio3Ambiente4

I took my mother for the first time to celebrate her 51st bday and it was a horrible experience for her. One of my guess food was RAW. The server was nice to take it off the bill. But they forgot my order. So about time me and one of my guest had out food the other guest had eat there food ( we didn’t want them to wait cuz it would’ve got cold.) I would’ve been understanding of it was busy but it wasn’t. At least from the outside looking in.

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AR
AndrinaR
1 reseña
Comieron en 6 de octubre de 2020
Global5Comida5Servicio5Ambiente5

The waitress was amazing!!!!!! She was so sweet and very helpful. The food was good. We used a Groupon and did not feel like we were treated badly because of the coupon. I’ve gone to places and have been treated good up until the Groupon was presented, which was definitely not the case here. Once again lovvveedd our waitress!

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NG
NatashaG
1 reseña
Comieron en 5 de octubre de 2020
Global3Comida3Servicio3Ambiente3

So you need to go in knowing it’s $$$ but I do feel like it is a cool experience the drinks are huge and the milk shakes are very big and beautiful I got each of my daughters their own milk shake (they could have shared one and still wouldn’t have finished it) anyways that experience was nice the drink I got fizzed up so much causing a mess all over the table the waitress told us she would be back with a rag to clean the table but never returned so we where sitting at a table covered in sticky liquid. THE BEST PART WAS WHEN I WENT TO THE RESTROOM and ONE OF THE PASTRY CHEF CAME OUT OF THE BATHROOM AND WALKED RIGHT OUT WITHOUT WASHING HER HANDS I FOLLOWED HER OUT AND ASKED HER IF SHE WORKS HERE AND SHE SAID YES SHE IS A PASTRY CHEF I ASKED WHY SHE DIDNT WASH HER HANDS AND SHE SAID “because I’m on break” and I said you should still wash your hands and she said “I use hand sanitizer” sooo gross!!

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YC
YeseniaC
1 reseña
Comieron en 4 de octubre de 2020
Global4Comida4Servicio4Ambiente4

GREAT DRINKS, GREAT FOOD. We enjoyed it atmosphere was great.

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron en 4 de octubre de 2020
Global5Comida5Servicio4Ambiente5

Beautiful place with a fun menu. Everyone should try this place at least once

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DO
DeniseO
Los Ángeles
3 reseñas
Comieron en 3 de octubre de 2020
Global5Comida5Servicio5Ambiente5

We sat on the rooftop, it’s so pretty , great for pictures and nice dinner

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron en 3 de octubre de 2020
Global5Comida5Servicio5Ambiente5

good fast service

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AM
AngeliqueM21
Las Vegas
1 reseña
Comieron en 3 de octubre de 2020
Global5Comida5Servicio5Ambiente5

Great service from the time we entered to be seating to being served getting the check and even purchasing candy and merchandise. My family and I loved every minute. Thank you

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AS
AmyS
1 reseña
Comieron en 2 de octubre de 2020
Global3Comida2Servicio3Ambiente4

If you like cold and mediocre tasting food, overpriced alcoholic beverages with little to no alcohol and an extremely loud atmosphere than this is your place. Maybe paying the high prices for a birthday or once in a lifetime event for the ambiance and experience would be okay. Otherwise wouldn’t go back

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CR
ConnieR
1 reseña
Comieron en 2 de octubre de 2020
Global5Comida5Servicio5Ambiente5

Amazing Service!
Food & Drinks were also very delicious!
Can not wait to go back! :)

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BB
BrittneyB
1 reseña
Comieron en 1 de octubre de 2020
Global1Comida1Servicio1Ambiente2

Waitress was terrible food was not as expected and didn’t even have steak sauce

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J
Juliam
1 reseña
Comieron en 28 de septiembre de 2020
Global1Comida3Servicio1Ambiente1

Yulia very rude non chalant don’t care for her customers the waiter we had didn’t care for us took forever for everything took forever to serve us charge us and threatened to call the police on us Bc we went outside to smoke Bc he took 10 years to swipe the first order I hate this place I will never come back here ever in life

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OT
Comensal de OpenTable
Las Vegas
1 reseña
Comieron en 28 de septiembre de 2020
Global2Comida3Servicio3Ambiente3

I was very excited to visit this restaurant as I am from Las Vegas and really loved the atmosphere, food and drinks at the Las Vegas location. I was expecting the same experience, however this experience was alot different. Service and food was good, however the facility was very dirty. The table we sat at was sticky from what looked like people dining before us. It had never been wiped down, so I wiped it with a napkin. The seats were dirty with food, crumbs and looked like they never been cleaned. The bathrooms were very dirty and each stall was used and unflushed. If the facility was cleaned and properly sanitized it would of made a HUGE difference. We had early reservations to beat the crowd to ensure proper distancing, however if it wasn't for our reservations I would of dined at another restaurant. Waitress was very nice and attentive which made the experience a little more bareable.

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OT
Comensal de OpenTable
Costa central
4 reseñas
Comieron en 27 de septiembre de 2020
Global1Comida1Servicio1Ambiente1

This was one of the worst experiences I have ever had at a restaurant. My boyfriend and I had reservations at 8:30 for his Birthday. We had waited 20 minutes to be seated, granted it was super busy and probably understaffed, we didn’t mind waiting. We got to our table at 8:55, waited another 20 minutes for a server to take our order(which we had to flag down). As another 20 minutes passes, I was noticing the bartender removing her mask while making drinks and at one point I saw her stick her tasting straw into multiple drinks instead of getting a new one for each drink. By 9:35 the bartender comes from behind the bar to let us know that she realized they didn’t have the ingredients to make our drinks. She said whatever other drinks we’d like she would make “extra good” and then proceeded to show us the food menu asking us to order food. At that point, 1 hour past the reservation time, our patience was lost. My boyfriend and I will probably never come here again.

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VL
VanesaL
1 reseña
Comieron en 27 de septiembre de 2020
Global2Comida3Servicio1Ambiente4

This was my 1st time going to the sugar factory & I was disappointed. When I approached the hostess table there was 5 hostesses at the post and I said hello i made a reservation online for vanesa Landaverde they all looked at each other confused and took a long awkward pause. I waited and one girl out of the group said ill just help you party of 4? And I said yes and once we were seated me and my friends like the atmosphere seemed like a fun place. Once we found what we wanted to ordered we waited 33mins and not one waiter came to check up on us we tried to get waiters attention and it happened twice where they said they will help us in 5 mins and never came so we had to get up our selves to order our drinks and then from there we had to wait 40 mins for our one plate of wings and 3 fishbowl drinks at this point we just wanted to leave but we finished our drinks and plate of wings and we paid and left no tip and we will never recommend or return again.

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Preguntas frecuentes

Sugar Factory American Brasserie - Theatre Box ofrece comida para llevar que se puede pedir llamando al restaurante al (619) 814-2225.

Sugar Factory American Brasserie - Theatre Box tiene una calificación de 3.7 estrellas de 1276 comensales de OpenTable.

Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.