Disfruta de tu restaurante favorito en casa. Haz un pedido y paga directamente desde OpenTable.
Sugar Factory American Brasserie - Theatre Box
Varias fechas disponibles
Mon - Fri 12:00 PM - 4:00 PM50% off all alcoholic drinks ( Beer, wine, cocktails, liquor ) 50% off appetizers (excluding the sampler and rainbow sliders)
Precauciones de seguridad
- Superficies desinfectadas entre cada uso
- Limpieza profunda diaria de zonas comunes
- Se ofrece un menú digital, desechable o desinfectado.
- Desinfectante o toallas limpiadoras para clientes
- Cantidad limitada de comensales ubicados en la mesa
- Respeto del distanciamiento en zonas comunes
- Espacio adicional entre mesas
- El personal de piso utiliza mascarillas
- Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
- El personal enfermo tiene prohibido el acceso al lugar de trabajo
- Se solicita el control de la temperatura al personal
Una experiencia muy divertida, buen ambiente y todo muy rico. Mis hijos lo disfrutaron mucho.
Un cumpleaños muy diferente y bonito 🤩🤩
Exelente lugar!! La pasamos muy bien con mis hijas!!
Horrible experience .
El servicio de la mesera fue pésimo
No muy bueno el servicio , la mesera se perdía mucho , casi no había meseros , muy lentos . Cuando llegamos dijimos q teníamos reservación y ni nos preguntaron el nombre , nos pasaron y ya
Un lugar muy agradable, todo excelente comida y ambiente
Super boring, NO MUSIC we arrive at 3pm and was so quiet 🤫. When finished eat I asked that retired please the dirty dishes for order the milkshakes of my girls (5) anybody do that.😠
I put all dishes in the final on the table and nothing happened when arrived the milkshakes. Horrible service. When Pay my bill the music begins 😑☹️
HORRIBLE 😤 SERVICE
Waitress did not know anything about the menu. No to go boxes. Not a good birthday experience
Terrible. Hostesses are rude. Server recommended most expensive thing on the menu for one guest who was surprised to receive a $150 bowl of macaroni and cheese. Servers shouldn’t recommend a dish made for two for an individual. Another guests steak was well done rather than medium. Sliders were dry. Ran out of to-go containers so our party couldn’t bring any food home. We were a group of 10 people, they told us they could only split the check 2 ways. We told the server what should be on both checks but she brought it back completely wrong. When we wrote down for her what should be on each of the two checks, she came back and said now she can’t split it two ways anymore. The only thing that was good we’re the drinks even though they are extremely overpriced. Won’t be going back.
Food was really bad. Cold, stale, and no flavor. There was trash everywhere and the seats needed to be vacuumed. Our little girl was happy with her milkshake, but it was for her bday and the server didn’t even ask if we were there for anything special. Won’t be back.
Food was bad and overpriced. Service was horrendous. She came 3 times and each time was about 40 minutes apart. I was so thirsty my entire stay
I would recommend you skip this place. The energy was good. The food was acceptable. The service was horrible. They forgot several things and had to be reminded and they still did not get it right. Very slow. Poorly trained. I had never heard of this place and looked it up online. I was excited to try it. We decided we will never dine here again.
We were a bit disappointed with the service. First sitting down the table was dirty and 2 chairs were wet and one chair had food on it. Anytime we asked for anything our server and all the other servers made us feel like we were bothering them. When the food came out the appetizer were served with the dinner and it was all cold.
Reserved a table for 9pm, didn't get sat down until 10pm. Didn't get our food or drinks until 11:30pm. My man ordered steak and he didn't even get his sides. We also ordered wings and never received that either. Terrible service, kitchen not organized. Will never go again!
Wait was ridiculous
Terrible service upon arrival. First timers w/reservation. Were seated 40 min after the reservation time. Flies on windowsill in waiting area room where candies are sold.
Our host was very professional, our standards were met . I took my mom sister and daughter on a date they loved everything
Ordered steak it didn’t have flavor to it bland taste for the money should been better tasting. Other than that atmosphere great
We had reservations and still had to wait, they missed the note that I was told to put. It’s way too loud in there, service was not good. Waitress was rude and food took forever! Would never go back.
The chairs were dirty. Flies everywhere. Granted the manager did accommodate for the inconvenience which helped. But hopefully they fix the issue
Took my young son out for an early dinner last Friday. I thought he would enjoy seeing all the desserts and candy, which he did. Unfortunately, the food wasn’t that great. I also ordered the colorful slider because he wanted the rubber duck, then came to find out that they didn’t have any. Wouldn’t have been nice to know when I ordered it. While everything looked decent, the only thing we enjoyed taste wise was the milkshake, and that was mainly due to the presentation. Might go back just for a dessert or something.
Service was what really spoiled our experience. Waitress was plain rude. She had a bad attitude and it really effects your night.
Fun. Upbeat! A good time.
Food was terrible. Service was slow. Restaurant was dirty.
Service was horrible. Never refilled our waters. Never checked if we needed anything. They automatically included a gratuity which explains why server didn’t care. NEVER GO THERE!!!!!!!
Long wait to be seated, rude host Valerie. And long wait for food and birthday royal ice cream.
The worst service I have ever experienced in my life. We came to have a great night for our daughter’s 8th birthday, and although we had an early reservation, the kids were crying out of hunger bc their meals weren’t served. Another kid, who was waiting for an “elaborate” grilled cheese, had her meal served after every else was done eating. There were 6 adults and 4 kids in our party, one adult, who came for the sweets and candy, didn’t even bother ordering dessert bc she knew it would take literally 2 hours. It was insane!!! Im very forgiving and tolerant of slow service, especially if it is busy. But this service was dumb and slow. One the most expensive.meals we’ve ever gone out to, which we were planning for, but after the experience, and them adding gratuity automatically, it was the biggest waste of money I’ve ever experienced.
Very good place to take your family and have a little date night.
Very loud music. Our fries were really cold for our meal. The waiter was cool but for the price you pay for things, I expected more..
Unfortunately this wasn’t the best experience. It was my first time visiting. We were seated late which wouldn’t have been a major issue but then it took them over 20 minutes to return to the table and take our order. And then it was another 15 minutes or so before our drinks started arriving to the table. To be fair they were really busy that evening as I’m sure they are most evenings but the wait seemed excessive. When you spend $20 for two hours of parking you hope that you can make it back in time! I ordered the chicken sandwich and it was mediocre. The shakes are fun and taste good. Overall I thought it was overpriced. We were stuck in the corner by the entrance and didn’t get to see beyond that. The music was so loud it was hard to hear the person two seats away for me without leaning in. I wouldn’t mind returning for a fun shake sometime with the kids if we happen to be in the area but I won’t eat there again. I didn’t feel it was near worth it. The people there were friendly enough, but perhaps understaffed and overwhelmed. And I’m sure they want to scream with every birthday song they have to sing! It’s likely a one and done for me. Cocktails did look good though! Pricey but they had lots of fun options.
Service and food were great but the ambiance (especially compared to the LA location) is subpar. They truly need some serious renovations.
The tables where sticky and the servers was kinda slow food was kinda dry
We spent our time here to celebrate a 10th birthday for my boyfriend's daughter. They made her feel special. I couldnt give 5's because the table was filthy. Crumbs eveywhere and a dirty plate on the dirty gross floor. It took 15 min to get our order put in. I blame that on not having enough help not our waitress. Our waitress was amazing once she got to our table. Despite all this I didnt rate too low because the food and experience with our waitress was very positive.
Love this place, first time. Took my daughter for her birthday, everyone was very accommodating and helpful. Definitely going back when I visit San Diego
I took my 10 year old daughter here for her birthday. She invited 3 girl friends. We had an 8pm reservation. Unfortunately, we were not seated until close to 8:40pm. Our experience only went down from there. Upon entering the restaurant portion we were greeted with EXTREMELY loud music. It resembled that of a night club or concert venue. I understand that this is a fun "going out" type place but that is why I tried to make my reservation as early as I could. The music was extremely loud to begin with then it would go up and down in volume depending on the song or when they were doing a celebration. I found this very strange because there was no dancing at all. It was treated like a nightclub while everyone around us was sitting trying to eat and make conversation. My girls were very excited about the incredible drinks and food that the Sugar Factory had to offer. We ordered two sets of rainbow sliders, a basket of fries, mac and cheese bites, a plate of chicken tenders and two fancy shakes (each one cost $20). When the food arrived, I was far from impressed. The burgers were nothing but meat between colored bread (we had asked for the onions on the side, they put everything on the side including the cheese), the chicken strips were 4 tiny pieces, the fries, mac and cheese bites were just ok, nothing special. The drinks looked incredible however they were very difficult to drink and really all the "fluff" around them were inedible. All in all we were only seated for about 25 mins because the music was so loud. We took most of our food to go. Our server was very nice and quick, it definitely wasn't about the service. I didn't even mention anything to her because at the end of the day none of this was her fault and she still did her job well. I spent $160.00 on a birthday dinner for 4 kids and 1 adult and we were only in the restaurant for 25 mins. I would definitely not recommend this place to anyone, especially with children.
We had a reservation at 7:00pm arrived on time to our reservation and where told it would be. A couple of minutes. After 15 minutes we asked again about our table they said 10-15 minutes more. At 7:30 I asked the hostess and she again said a few more minutes and said they had several large parties. She was extremely rude and dismissive when I informed her I arrived on time for my reservation and wanted an update. I finally had to ask for a manager who finally sat us down 40 minutes after our reservation. After that it took our server 15 minutes to take our drink order brought it out wrong, forgot our salad. Took our entire dinner to bring a shake. Brought us the two beers we requested in a can never brought is cold cups for our beers and still added gratuity to our dinner even though it was only 6 people. Horrible food, no a/c never going back.
I’ll start this review by saying my nine-year-old loved the crazy milkshake and colorful sliders. But this restaurant is so unbelievably loud that I would never recommend anybody go here. The music was loud, the crowd noise was loud and they even had a wedding reception in the back of the dining room that was extremely loud! Even the nine-year-old asked to leave before even finishing his milkshake.
Sugar Factory American Brasserie - Theatre Box ofrece entrega a domicilio en asociación con Uber Eats. Sugar Factory American Brasserie - Theatre Box también ofrece comida para llevar que puedes pedir llamando al restaurante al (619) 814-2225.
Sugar Factory American Brasserie - Theatre Box tiene una calificación de 3.9 estrellas de 1835 comensales de OpenTable.
Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.