Steampunk - Surfers Paradise

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1. RP

   RachelP

   Melbourne

   3 reseñas

   4.0

   3 reseñas

   Comieron hace 2 días

   overall4food2service5ambience5

   Great atmosphere, great friendly service, prompt food delivery to table. But the food was quite bland. Had the potato skins and very bland. Would try again but different food

   Report
2. B

   Butternutsnap

   1 reseña

   4.0

   1 reseña

   Comieron hace 4 días

   overall4food4service4ambience3

   Good was great and staff lovely. Only issue was a very long wait for all meals (including kids meals). But we were alerted to the wait times by the app before ordering which was good.

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3. J

   Jason

   Tropical North Queensland

   1 reseña

   5.0

   1 reseña

   Comieron en 18 de junio de 2022

   overall5food5service4ambience5

   Very nice restaurant with a good selection of food, drinks and cocktails. Did have all the fans running and was sat directly below one so was a little bit cold but will go back when we’re next at Surfers.

   Report
4. BS

   BelindaS

   Sídney

   1 reseña

   3.0

   1 reseña

   Comieron en 18 de junio de 2022

   overall3food3service3ambience3

   We booked to go as the place looked very busy the night before. Upon arrival we were shown to our table. Ordered Adults and Children's meals. The entrees come out, then all the main meals. The adult's had finished all their meals before the children's meals had arrived. When asked, the waiter said, I'm not sure, I'll go find out. They came back to advise that the pizza's were delivered and given to another table. That they have now remade our pizza's and they were in the oven. We then had to wait another 15 minutes before they had delivered the meals to the children. They did offer another drink, but we were more or less ready to leave and go home. So I then asked if one of the pizza's could be refunded of the bill. They acknowledge this. The music was very loud, that you could actual find it hard to hear each other. Otherwise it was a clean, vibrant restaurant, although drinks and food menu were quite expensive.

   Report
5. M

   Madram

   Brisbane

   1 reseña

   3.0

   1 reseña

   Comieron en 18 de junio de 2022

   overall3food3service4ambience3

   As Steampunkers ourselves, we were keen to try out this place. Nice steampunk inspired décor. Staff dress in more 1920s garb, but work in with the theme. That's about the end of steampunk, though. We wore some nice steampunk hats (which got a lot of compliments), but generally don't expect to see customers in anything but street dress. It's basically a pub/club, so the drinks and food are what you would expect - nothing exciting or different, but adequate and priced accordingly. Went on a Saturday night, so was crowded and very loud. Despite having booked weeks in advance, there was no table for us and we had to wait for 15mins while the (friendly) staff tried to figure out what went wrong. They provided a round of complimentary drinks as compensation. Eventually escorted us to a nice cosy booth and the remainder of our visit was pleasant.

   Report
6. GF

   GippyFoodie

   1 reseña

   2.0

   1 reseña

   Comieron en 11 de junio de 2022

   overall2food1service5ambience4

   Look, it’s a bar, not a restaurant. Don’t be fooled by the fact that they offer food. Some of their food is great, some of it is terrible. Stick to the very basics and food to compliment the drinking, not the other way around.

   Report
7. Z

   Zane

   1 reseña

   5.0

   1 reseña

   Comieron en 11 de junio de 2022

   overall5food3service5ambience5

   Drinks and service was awesome! Will be back for sure

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8. C

   Captainfun

   1 reseña

   4.0

   1 reseña

   Comieron en 11 de junio de 2022

   overall4food4service3ambience4

   The young lady at the door was wonderful, our table was ready and did not have to wait, that being said had to flag down a worker to get the menu and the price of food was on the high side but was nice. Would recommend going here.

   Report
9. B

   Boofa

   1 reseña

   4.0

   1 reseña

   Comieron en 4 de junio de 2022

   overall4food4service5ambience3

   Great night at Steampunk but was disappointed by the wait time. I had booked for 8pm and arrived on time, and our table was not made available to us until 8:30pm. Other than that, it was a great night

   Steampunk - Surfers ParadiseRespondió el 9 de junio de 2022Hi Boofa, Thanks for the feedback. We do everything we can to have tables ready & waiting for our guest, on extremely busy nights if diners go over their allotted time it can cause delays. We appreciate your patience and understanding and hope to see you back in the venue soon :)

   Report
10. MK

    MelanieK

    Brisbane

    1 reseña

    5.0

    1 reseña

    Comieron en 28 de mayo de 2022

    overall5food5service5ambience5

    Highly recommend never been disappointed, staff are friendly and food is amazing.

    Steampunk - Surfers ParadiseRespondió el 31 de mayo de 2022Hi MelanieK, Thanks for the awesome 5 stars!!! Hope to see you back in the venue soon :)

    Report
11. LR

    LozR

    1 reseña

    3.0

    1 reseña

    Comieron en 28 de mayo de 2022

    overall3food5service3ambience3

    The food and drinks were amazing as always however, I made a reservation three/four weeks in advance to make sure I could have a table where all my guests were seated together as it was my birthday dinner…when we arrive (after previously confirming the booking that day) we were told to split ourselves between two different seating areas (one in a corner and the other directly over from it, only allowing people to sit with their backs to the other half of our party…completely eliminating our chance of socialising amongst ourselves throughout dinner). Thankfully a staff member could understand my frustration and grabbed some more chairs so we could at the very least sit together (on a very small table considering it was holding a party of 9 people). Up until this experience I would always recommend steampunks, however this has made my view on the establishment completely change. Most important when reading this Review is remembering that I made a point of reserving a table 3 weeks in advance so that there would NO problems in regards to seating, as I said before I spoke on the phone with a steampunks staff member that very morning to confirm the booking and ensure everything would run smoothly for my special night and yet when we arrived we were chucked in the corner spread out across two spots, whilst watching two other birthday celebrations (completely accommodated for and with ample amount of room to enjoy them selves) happen in the back of the restaurant. Not a great feeling when you’ve paid money to have an enjoyable night and you can’t even see your guests faces properly because we are all sat 3 metres apart. Absolute shame that this was okayed in the first place a party of 9 people (who booked nearly a month in advance) shouldn’t have to be seperate from each other because of the lack of preparation by staff. Very disappointed to say the least and wish I was lying when I said it put a serious dampener on the mood for a while.

    Steampunk - Surfers ParadiseRespondió el 31 de mayo de 2022Hi LozR, I'm sorry to hear that your group was sat across 2 tables. We have a very large & busy restaurant and do our best to accommodate everyone's requests. Unfortunately not everyone can have the best table and due to OH&S we need to keep access and not block walkways which means occasionally splitting up larger groups. Thank you for your feedback, we will definitely take it on board.

    Report
12. NG

    NickG

    1 reseña

    2.0

    1 reseña

    Comieron en 27 de mayo de 2022

    overall2food3service3ambience3

    It was busy and loud. Service was good but food was way overpriced.

    Steampunk - Surfers ParadiseRespondió el 31 de mayo de 2022Hi NickG, Thanks for the feedback as I'm sure you're aware current food and alcohol pricing is at an all time high but we feel our pricing is competitive. We also run daily specials, discounts & deals for our more budget conscious guest and clearly display or pricing so guest can make an informed decision before ordering. Thank you for your feedback

    Report
13. J

    Josh

    1 reseña

    4.0

    1 reseña

    Comieron en 27 de mayo de 2022

    overall4food4service4ambience5

    Love the aesthetic, service was great, food was delicious. Only complaint was the booth tables get very warm once a couple bodies get crammed into them. Not sure if better airflow can be implemented or air conditioning installed.

    Steampunk - Surfers ParadiseRespondió el 31 de mayo de 2022Hi Josh, Thank you for your feedback and the 4 Stars! We definitely do crank the air-con and have air-con installed. It can be a challenge keeping a temperature level that suits all guest and will continue to monitor the temperature levels. I would recommend you request a deck or outdoor table for your future visits.

    Report
14. RN

    RachaelN

    1 reseña

    5.0

    1 reseña

    Comieron en 21 de mayo de 2022

    overall5food5service5ambience5

    Best cocktails and shots on the Gold Coast. Food was fantastic.

    Steampunk - Surfers ParadiseRespondió el 31 de mayo de 2022Hi RachaelN, Thank you for the 5 Stars!!

    Report
15. TR

    TonyR

    1 reseña

    5.0

    1 reseña

    Comieron en 16 de mayo de 2022

    overall5food5service5ambience5

    Met with a smile, wasn't really happy with the table we booked but were able to choose another without issue. Service was spot on, and fast, food was excellent! Really couldn't fault it here. Will be going back for sure!

    Report
16. LC

    LouiseC

    Victoria

    1 reseña

    3.0

    1 reseña

    Comieron en 15 de mayo de 2022

    overall3food3service3ambience2

    We were looking forward to our evening at Steampunk and enjoyed the meals and cocktails. Unfortunately our party of 5 were seated in a small very dark booth in the corner of the restaurant away from everything and this was quite claustrophobic. We were not really able to enjoy the ambiance of the restaurant and next time would request a different table.

    Steampunk - Surfers ParadiseRespondió el 31 de mayo de 2022Hi Louise, Thankyou for the feedback. We do our best to accommodate all guests requests and I would recommend requesting a specific table on your next visit.

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17. JK

    JodieK

    1 reseña

    5.0

    1 reseña

    Comieron en 13 de mayo de 2022

    overall5food5service5ambience5

    Food was excellent quality and good value. Better off booking in as it was very busy and there were people at the door waiting to get in.

    Report
18. JR

    JanetR

    1 reseña

    5.0

    1 reseña

    Comieron en 8 de mayo de 2022

    overall5food5service5ambience5

    First time ever at this venue over the weekend and loved it so much went back again. Great venue, excellent service and delicious food and drinks.

    Report
19. Z

    Zillabong

    Brisbane

    1 reseña

    5.0

    1 reseña

    Comieron en 6 de mayo de 2022

    overall5food5service5ambience5

    Great place to meet up with friends. Loved the fish bowl and we had tapas which was delicious

    Report
20. LF

    LynF

    1 reseña

    5.0

    1 reseña

    Comieron en 5 de mayo de 2022

    overall5food5service5ambience5

    Our first time to Steampunk was last night. We did some research ahead to get an idea of what was on offer. We were not disappointed. Steak was cooked to perfection - we both have rare and that's what we got. Oysters so fresh and delicious. The overall experience as great. Staff so helpful and friendly. Music was great - not too loud, that we could still have a conversation without having to shout at each other! Enjoyed it so much we have rebooked this evening being our last night at Surfers Paradise before returning home in the morning. Highly recommend.

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21. OT

    OpenTable Diner

    Londres

    6 reseñas

    5.0

    6 reseñas

    Comieron en 2 de mayo de 2022

    overall5food4service3ambience5

    Great food in a great place!

    Report
22. T

    Tara

    1 reseña

    3.0

    1 reseña

    Comieron en 1 de mayo de 2022

    overall3food1service5ambience4

    Definitely not worth the $150 we spent on dinner, was our 10 year anniversary, an steak was ok.. tasted burnt and too much fat ,Chicken parmigiana tasted off and then the chicken wings were tasteless and tough will never return, waste of money and amy anniversary!!!

    Report
23. EJ

    EmmaJ

    1 reseña

    5.0

    1 reseña

    Comieron en 1 de mayo de 2022

    overall5food5service5ambience5

    We had a great night , live music was fantastic, the food was outstanding and alcohol great price , you will definitely have us back and with other Company will definitely recommend

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24. JO

    JillO

    1 reseña

    4.0

    1 reseña

    Comieron en 30 de abril de 2022

    overall4food3service4ambience4

    Service, staff, music were all excellent. The pepperoni pizza was a bit average. All of the other pizzas I ordered were excellent.

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25. H

    Holly

    1 reseña

    5.0

    1 reseña

    Comieron en 30 de abril de 2022

    overall5food5service5ambience5

    Best eye fillet ever and great cocktails, very energetic place

    Report
26. J

    Jessica

    Gold Coast

    1 reseña

    3.0

    1 reseña

    Comieron en 23 de abril de 2022

    overall3food3service2ambience3

    Steam punk was ok but sadly not as great as it eas the last time. My steak was mostly fat and it was so loud I couldn’t converse with my fiancé. Furthermore, the seats were bar stools which didn’t help my back. The cocktails were great however and the eye fillet great.

    Report
27. KW

    KerrynW

    Adelaida

    1 reseña

    4.0

    1 reseña

    Comieron en 23 de abril de 2022

    overall4food4service4ambience5

    Good service. Band was awesome. Would visit again.

    Report
28. TW

    TroyW

    Melbourne

    1 reseña

    5.0

    1 reseña

    Comieron en 22 de abril de 2022

    overall5food5service5ambience5

    Great venue and food!

    Report
29. TM

    TrailMix

    1 reseña

    2.0

    1 reseña

    Comieron en 22 de abril de 2022

    overall2food2service1ambience1

    It's a rort asking for a tip through your ordering system when I haven't been served my food. The host escorts you to a table and tells you to order through the app. Who is the tip for? I had a booking and still had to queue up at the door - for 15 minutes. What is the point of making a booking? Sorry, next time I am in Surfers, I will avoid going to this place like the plague.

    Report
30. LT

    LucyT

    1 reseña

    1.0

    1 reseña

    Comieron en 20 de abril de 2022

    overall1food2service3ambience1

    The place had a funny smell, the food wasn’t that good and the entertainment was unfortunate.

    Report
31. R

    Riss

    1 reseña

    4.0

    1 reseña

    Comieron en 18 de abril de 2022

    overall4food5service4ambience5

    Food was delicious but the shared dishes were very small for the price. Initial waiter was a bit snooty for a family bar. I liked the QR code ordering and the drinks were very good. Food was tasty despite the value.

    Report
32. GM

    GMa112

    1 reseña

    3.0

    1 reseña

    Comieron en 17 de abril de 2022

    overall3food2service4ambience5

    Burger and pizza tasted below average. Might have been because it was really busy. The cocktails were the best we had though.

    Report
33. MH

    MarcH

    1 reseña

    5.0

    1 reseña

    Comieron en 17 de abril de 2022

    overall5food5service5ambience5

    Share plates were great when not wanting a large main meal.

    Report
34. TC

    TeeCee

    1 reseña

    3.0

    1 reseña

    Comieron en 17 de abril de 2022

    overall3food1service2ambience3

    After raving about the wings and nachos to friends I decided to book a table for Easter Sunday and have them join us. While ordering on the app, it said wings, nachos and a few other key food items were sold out! I called the waitress over and she went to the kitchen to confirm that the items were indeed sold out! Having the wait staff suggest you should just order something else on the menu is not okay, when you have an expectation for a specific food item. We always come to steampunk and bring friends around because the food and atmosphere is always on point! Extremely disappointed about this visit! And probably won’t want to be back in a hurry. Should I call ahead next time and ask whether you have the foods on the menu actually in stock?

    Steampunk - Surfers ParadiseRespondió el 18 de abril de 2022Hi Tee, Thanks for being a regular and return customer we really appreciate your support. I apologise for your most recent visit where we had some out of stocks. Unfortunately there are still some extreme food shortages as a result of the flooding and flow on from COVID. The simple solution would obviously be to try and find another supplier, but over the long weekend that can be difficult. We also opt not to compromise on quality and our butcher it one of the best. I hope you can understand.

    Report
35. JS

    JeffS

    Brisbane

    1 reseña

    5.0

    1 reseña

    Comieron en 15 de abril de 2022

    overall5food5service5ambience5

    Easter Friday, and packed to the brim. Food was awesome, and service almost flawless. They missed a pizza from order, but were apologetic, and were honest with regards to what had happened with it. Great live music. 20% surcharge seemed a little steep, but given it was good Friday, were ok with paying some extra.

    Report
36. NP

    NatalieP

    Tropical North Queensland

    1 reseña

    5.0

    1 reseña

    Comieron en 15 de abril de 2022

    overall5food5service5ambience5

    Excellent venue and great food. Vibrant atmosphere with very friendly staff. Food was serviced very quickly and cooked perfectly. Will definitely be visiting again.

    Report
37. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Comieron en 13 de abril de 2022

    overall5food4service5ambience4

    Staff friendly, Service was quick, Food and Cocktail delicious. Overall a fun place to go.

    Report
38. L

    Lauren

    1 reseña

    5.0

    1 reseña

    Comieron en 9 de abril de 2022

    overall5food5service5ambience5

    Food was insanely delicious, generous portions and reasonable prices. I bought the most expensive single-person cocktail and it was worth every penny. Atmosphere was great, the decorations are great, the fire plumes are a fun added touch, and the booth we were in was cosy and comfortable. I will be back for sure!

    Report
39. M

    Mickeyjay

    1 reseña

    3.0

    1 reseña

    Comieron en 1 de abril de 2022

    overall3food1service2ambience4

    Some staff members were quite rude which is upsetting since most were so nice and helpful. One rude staff member brought down the whole overall experience with the staff. Cocktails were delicious and very creative. Sharing plates of food were quite small though so many multiples of each were needed for group of 5.

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40. TA

    TykiraA

    1 reseña

    5.0

    1 reseña

    Comieron en 22 de marzo de 2022

    overall5food5service5ambience5

    A great place to eat! Food was amazing and the staff were very nice. Definetly going to eat here again

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