Ruth's Chris Steak House - El Paso
I been going to Ruth’s Chris for 14 years this was my first bad experience first when we got there we had a reservation there was only one host she was really busy phones ringing none stop had us waiting for about 10 min to get us seated then we get seated in a booth were there the AC is right on my face and cold so I tell my server about it more then once and doesn’t do anything about it until I tell Judy one of the managers going by then she switch our table to a better one but before this service timing was really bad it took few minutes for server to approach our table drinks took long to get them she took long to take our order,coffee was cold refill on my wife’s drink wasn’t there then we order our steak MW got it MD mash weren’t as smooth and buttery as usual then at the end I order dessert wish took some time to get,I know the time it takes to dine at RC but tonight wasn’t the night sorry.
Great late Valentine’s Day dinner!
Perfect steak and lobster!
Came for Valentine's day it was a great experience. Our table was set up quickly great service. Super good food. Second year in a row that we do Valentine's day here.
It was great
Everything was great and i loved the ambiance, the service and decor BUT the pricing is just outrageous. NEVER should a meal for 2 cost over $125.00, that is with no alcoholic beverages, we just had tea, and we split one salad, no other sides..................I personally will never go there again. the food wasn't so fantastic that it warranted being $50 per plate. My personal opinion.
We were not sure where we wanted to eat for our valentine's day date, so we had not made reservations prior to deciding where we wanted to eat. I made the reservation as we were walking in. The phones were ringing and a few couples were waiting to be seated. We were seated at the reserved time. The prices are astronomically crazy. No way should a meal for 2 cost $125. We got a steak, mashed potato's, and creamed spinach, then added another side, they are almost $13, and then a bottle of wine. Our bill was over $200. The food and ambiance are not worth the prices.
This was our first and last time dinning here.
Excellent dinner venue for couples. The food and service are exceptional.
Attentive service and great food. Joan was always available as was Steven. And Dillon did a wonderful job of engaging with us as he divided the porterhouse. This place never disappoints
What a wonderful night!!! Ask for Joan Muan, she is amazing!!! Food was perfect!!!
Well, we waited at the front for about 15 minutes before anyone even knew we were there. Then the staff fumbled over themselves to get a table ready for us. It defeated the purpose of making a reservation. I honestly Walked away from it with less than a great first time experience which was very disappointing. I really thought I had lined up something special to impress my spouse being that it was our last dinner together before I leave out of the country for 2 months on Monday. I left a remark in regards to the occasion during my reservation but nothing of it was even brought up. So, there's my honest review.
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Very disappointed how our table reservation for our 30th wedding anniversary was handled .. we showed up an hour before for a drink at the bar. , at that time they gave us a beautiful table for two by the window and told us it was ready for us to have our drink and move to the table when ready . When we finished our drink and we’re paying a couple apparently a big shot came and wanted a table by ours , the hostess told them those were reserved . within. Two minutes she came and told us the table they had given us was not ours .. that it was reserved for a proposal . Really ? That’s why it had our anniversary card and happy 30th anniversary menus ? She grabbed everything , the card the menus and the rose petals and moved us to a booth for 4 , in a corner of the restaurant ... we couldn’t believe it ,, I asked to talk to the manager and he apologized he said the big shot couple didn’t want to be seated were we were . I asked him what were reservations for if they don’t respect them he offered to pay for our wine .
want was done was done .. on our way out there was the big shot couple on one of the tables that were reserved and obviously they bumped us to the back of the room .... so sad because even though you try not to let those things get to you they do, unfortunately it happened on our anniversary .
Service was top notch. My birthday was made so special with the confetti on the table and personalized menu and dessert. Food was typical of Ruth’s Chris... outstanding. Couldn’t have been better. Thanks so much!
Great place to celebrate our 20th wedding anniversary. Staff was very detailed in the way they took care of us. Steaks were cooked perfect. I would definitely recommend.
Wife’s steak under cooked. Had to be sent back.
I ordered a 12 yr old Scotch and was charged for a 21 yr old scotch. Waitress agreed I had ordered a 12 yr old, she ordered, from the bar a 12 yr. charges changed to reflect the correct order.
This will not have any effect of us returning to Ruth’s Chris for it remains still our favorite steakhouse.
Awesome service and amazing food! We celebrated my mother’s birthday and everyone was extremely nice and attentive. Hostess, and waiter did an awesome job. There was nothing negative about my night. Hats off to the Chef!!
This place was amazing. Our server was on top of everything and the food was the best I’ve had in a long time! We will definitely visit again and I have been telling everyone I see to go as well!!
Great experience, and ambience!
Dinner with family
A little noisy hearing convert from nearby guest but all else was superb
Great food excellent service. Our waiter Jesse was excellent
Christmas lunch. Nice
We celebrated my wife’s birthday. It was great!! She had a birthday card waiting at the table along with some light declarations.
The service was really good. Some of the sides were very disappointing. Corn taste like onion and jalapeño ordered on the side was also nothing but onion taste. Dessert was just ok. Menu seems a little disappointed as it is almost all seafood based. We wanted to order an appetizer but the only non seafood was ravioli??? To end on a good note the steak was and has always been really good.
We appreciate you writing about your recent visit with us. Guest satisfaction is of the utmost importance to us. We'd like to learn more. Please consider sending us your contact information, including a phone number, so that we may directly address your concerns. Thank you!
Filet mignon had a foul taste on the outside portion of the steak. Almost a freezer burnt flavor. Once we got to the inside of the steak it tasted good. Not what you would expect from a premium steakhouse. Service was excellent. Ambience was excellent.
Moses, thank you for your candid review. Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Should you wish to discuss your concerns in greater detail, please reach out to us directly with your contact information including a phone number. Thank you!
Food, ambience was perfect! I would recommend it.
Great Thanksgiving meal.
This was our 3rd consecutive Thanksgiving dinner at Ruth’s Chris. We booked a 2:30 reservation (to avoid the late rush) but the restaurant was quite busy when we arrived. We had to wait a few minutes to be seated and when we finally were seated the service left a lot to be desired. One dining companion requested water-no-ice and it never came until we had to request it a 2nd time. I requested a 9 oz. glass of Pinot Noir, and when it arrived it was obviously a small glass. My waiter took it back and didn’t return for a long time as he was busy taking orders from the other tables around me. When the wine finally arrived it was a Cab, not a Pinot, but by then I decided it wasn’t worth making a fuss as our dinner was being served.
My final disappointment was that the tradition Ruth’s Chris started in prior years of providing guests with small ‘doggie bags’ of their Thanksgiving dinner was obviously discontinued....a minor issue but one that we had become accustomed to.
We will return to Ruth’s Chris in the future but I hope that they can get a better handle on their personnel needs on one of the busiest days of their dining year.
Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality - much like Ruth would have done herself. Please reply to us directly, or private message us with your contact information, including a phone number, so that we can further address your concerns. We hope you will give us another chance. Thank you!
We went for Thanksgiving dinner. The food was good but was not served hot. We know there is a lot of stress on a restaurant during the holidays but we actually think if they had just focused on the Turkey it might have worked out better. One of our party had a steak and itWe love Ruth’s Chris and will go back soon.
Food was very good. Quiet enough for a business dinner conversation. Tried the banana cream pie. Delicious.
We came here on a date night as a treat for my husband. It was our first time here. The ambiance is cozy and romantic. The service was fantastic. They are attentive to your needs without hovering and being overly pushy. We also didn’t get that “rushed” feeling we get at other restaurants. To top it all off the food and drinks were fantastic. Cooked to perfection and bursting with flavor. We will definitely be visiting again.
The food is always delicious. This is one of the best steaks I have eaten.
Excellent service! Excellent food! We will be back!
The best every time never disappoints best steak we have ever had !
Chris Ruth did an excellent job of making our Anniversary special. Eduardo and his server did excellent job of making sure that my wife and I were consistently catered to. I will most definitely come back. Out food was cooked to perfection too. Thank you for making this day special!!!
Exceeded all expectations
Great experience the whole team was great!!!!