Rokai - Cuauhtémoc

4.6
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306 Reviews
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MXN500 and over
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Japanese
Restaurante de Comida Japonesa
What 306 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.4
service
4.3
ambience
4.3
value
Noise · Moderate
94% of people would recommend it to a friend
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OT
Mexico City
1 review
Dined 3 days ago
Overall4food5service4ambience4

Muy bueno, muy caeo

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FN
New York Area
8 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great last meal in CDMX. I live in NY and the ramen rivals what I can get here

RP
1 review
Dined 5 days ago
Overall5food5service5ambience5

El mejor ramen de México, precios elevados pero razonables

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OT
Los Angeles
2 reviews
Dined on February 16, 2020
Overall4food5service5ambience4

La comida aquí es excelente. Muy recomendable, aunque un poco cara.

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a
Washington DC
36 reviews
Dined on February 14, 2020
Overall4food5service5ambience4

This place was referred to us by a waiter in New Orleans. And he was absolutely right. The ramen and the sushi are amazing. Who woulda thunk

J
Mexico City
2 reviews
Dined on February 12, 2020
Overall4food4service5ambience4

Excellent quality and top service. Delicious ramen.

OT
Mexico City
4 reviews
Dined on February 11, 2020
Overall5food4service5ambience4

One of the best sushies in town but this my 10th time there aprox was not up to oar

M
Mexico City
1 review
Dined on February 7, 2020
Overall4food5service5ambience3

El lugar es súper recomendable, me considero cliente frecuente y me he dado cuenta que siempre tengo un tema con las mesas: están muy cerca una de la otra y siempre siempre se puede escuchar lo que los de a un lado están platicando.

Es un poco incómodo porque notas como las otras personas incluso hablan más bajo.
De ahí en fuera todo es muy bueno, la comida, la atención y la ambientación.

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OT
1 review
Dined on February 3, 2020
Overall5food5service5ambience5

Delicioso, sabe a Japón

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OT
Mexico City
1 review
Dined on January 30, 2020
Overall5food5service5ambience5

Excelente opción como siempre

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N
1 review
Dined on January 27, 2020
Overall2food3service2ambience3

I've been to Rokai in the past and had a lovely time with incredible food and friendly service. BUT this time the service was off - the waiter incorrectly explained several dishes to my friend and I so we ordered some pricey items we wouldn't have chosen if we'd had the right information (and we decided we didn't want to get him in trouble by explaining and sending them back). He clearly needed more training and support in relating to the food and menu. When we asked for soy sauce, he hovered over us as we poured a tiny amount out (directly on to the food as there was no where else) and took it back immediately. At the end, we asked a waiter for the bill but it never came. 20 minutes later the same waiter came back quite angry because we hadn't left even though it was getting late... We again asked for the bill and then he rudely stood over us while we divided it and dug out cards etc. For the money, this was all unacceptable Rokai!

OT
Mexico City
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

My favorite place in the city
Excellent food, service and sake!!! Enjoyed every minute and word every cent

OT
Mexico City
2 reviews
Dined on January 23, 2020
Overall5food5service4ambience3

Excelente comida , lugar muy obscuro . Servicio lento

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CA
Mexico City
15 reviews
Dined on January 21, 2020
Overall5food5service5ambience5

Rokai might be the only japanese spot in Mexico City that actually serves authentic japanese food. Top notch quality nigiri.

CA
Mexico City
1 review
Dined on January 16, 2020
Overall4food4service4ambience4

Todo ok. El
Servicio un poco apresurado. El ramen ha estado mejor preparado en otras ocasiones. Precio calidad muy bueno excepto Bebidas.

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OT
Mexico City
7 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Best ramen in the city for sure. Need a reservation in advance. Small space great attention to detail.

I
1 review
Dined on January 9, 2020
Overall4food4service1ambience4

La comida es muy buena, sin embargo, el costo es muy alto considerando el tamaño de las porciones. He sido un habitual visitante del Rokai y los nigiris cada vez son más pequeños.

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OT
Mexico City
3 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Superb; the best Japanese restaurant in Mexico!

CA
Mexico City
2 reviews
Dined on January 5, 2020
Overall4food5service4ambience4

BUEN AMBIENTE, PRECIO CALIDAD UN POCO CARO SOBRETODO EN BEBODAS (SAKE)

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OT
Miami
5 reviews
Dined on December 29, 2019
Overall5food5service5ambience5

Delicioso ramen

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OT
San Francisco
2 reviews
Dined on December 28, 2019
Overall3food4service5ambience4

It was average Japanese food. Was expecting a higher quality

T
Columbus
3 reviews
Dined on December 26, 2019
Overall4food5service5ambience3

Atmosphere is a bit bland but food and service was amazing

OT
Mexico City
1 review
Dined on December 23, 2019
Overall2food2service4ambience4

We had a reservation at Rokai Ramen for 6:15 but discovered that it didn’t open until 7 when we arrived.That in itself was odd. We decided to eat at the sushi side of the restaurant rather than wait or try to find another option. The presentation was beautiful but we didn’t like the combinations or the taste of any of it really. The fish was fresh so that wasn’t the issue. We left quite a bit a decided to just leave. I’ve lived in Mexico for years and would never have chosen to eat sushi here but was trying to make the best of the situation.

OT
Chicago
3 reviews
Dined on December 7, 2019
Overall5food5service2ambience5

Es importmate que se haga el comentario que el área de Ramen no está disponible de 4:30 a 7, porque la expectativa era comer Ramen. De igual manera vale la pena que se les entrene a todos los meseros de manera adecuada, es un gran lugar para que desmerezca por el servicio

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OT
Mexico City
1 review
Dined on November 22, 2019
Overall1food2service1ambience1

El producto normal, caro y escaso, la atencion rápida pero el conocimiento del mesero pobre, mucho ruido y te abordan limosneros, cantantes que no te dejan disfrutar del momento

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OT
1 review
Dined on November 15, 2019
Overall5food5service5ambience5

It was lovely. Great food and ambience.

OT
Mexico City
2 reviews
Dined on November 9, 2019
Overall4food5service4ambience5

El servicio de un mesero fue lento, pero al final nos dieron una cortesía por la tardanza. Como siempre la comida excelente!

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RL
Los Angeles
2 reviews
Dined on November 4, 2019
Overall1food2service2ambience2

My guide book called this the best Japanese restaurant in Mexico, with “exquisite omakase”. It was a HUGE disappointment. There was no omakase, just the usual sashimi and sushi. The fish was fine, but I get the same quality to go in a plastic container from my local Ralph’s supermarket in Venice, California. And they were stingy with the soy sauce! They gave us one small dish to share. My husband likes more wasabi mixed in than I do, so that makes it hard to share. We had to ask for more. All that and it was quite overpriced.

LV
Mexico City
3 reviews
Dined on November 4, 2019
Overall4food5service5ambience5

Me gustaba más el menú anterior que incluía la pesca del día. Fuera de eso delicioso como siempre.

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PF
Mexico City
3 reviews
Dined on November 3, 2019
Overall3food4service2ambience3

Tuvimos problemas con la reservación, porque hay que avisar al restaurante si se quiere ramen o sushi. Esto viene en un mensaje abajo de la reserva de Open Table, y no es muy fácil de ver.
Queríamos ramen y nos asignaron al sushi. Muy amablemente nos cambiaron de mesa, pero una vez en el ramen, el servicio fue más que lento.
La comida es buenísima, pero con el servicio tan malo, no lo disfrutamos.
Por último, pedimos muchas cosas porque era la primera vez que íbamos y queríamos probar de todo. Para nuestra sorpresa, no tienen envases para llevar. Se desperdició la mitad de la comida.
Aunque nos gustó mucho la comida, no sé si volvería

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OT
Mexico City
1 review
Dined on October 31, 2019
Overall5food5service5ambience5

Delicioso, una excelente selección de vinos, particularmente un grato sorpresa el vino tinto submission

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OT
Los Angeles
3 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

Esxcelente comida y servicio.

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SC
Chicago
9 reviews
Dined on October 24, 2019
Overall4food5service3ambience5

Great food and ambiance. Service was not so good, as the restaurant was full. But I think they should be used to, as I think it is very crowded always.

OT
Mexico City
3 reviews
Dined on October 22, 2019
Overall4food5service4ambience5

Great food, there’s room for service improvements. Very loud neighbors!!

OT
New York Area
1 review
Dined on October 20, 2019
Overall1food1service1ambience1

We arrived to the restaurant but got assigned to a part of the place where they didnt serve full menu and they refused to change our table to the main area so we left.

CC
Las Vegas
5 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

Omakase espectacular, vale la pena 100%! El niguiri de anguila es el mejor del mundo!

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G
New York Area
5 reviews
Dined on October 15, 2019
Overall4food3service4ambience4

El rollo estaba espectacular!!!! Pero el ramen no tanto. La verdad.

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C
Houston
1 review
Dined on October 12, 2019
Overall5food5service5ambience5

Best Sushi in Mexico City

OT
1 review
Dined on October 8, 2019
Overall5food5service5ambience5

Excelente servicio y cómoda como siempre
Gracias!

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OT
Monterrey
2 reviews
Dined on October 5, 2019
Overall1food2service1ambience1

3ra vez que visitamos y no nos dan la mesa que pedimos, servicio terrible, meseros hablándose de groserías, lento, ultima vez que vamos

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