Rockpool Bar & Grill Sydney
Everything was just perfect. Thank you to all staff who looked after us.
Consistently good food. Well cooked and presented. Although the restaurant has a reputation for steaks, it does fish extremely well. Service was a bit patchy; attentive for the first two courses and falling off after that. Venue is impressive and the ambient noise level makes it possible to have a business discussion over lunch.
Found this gem on a vacation to Sydney. Food and service was wonderful! Their wine list is absolutely incredible!!!
The food was pretty decent at this restaurant. However service and attentiveness was less than desirable. I think this building was an old bank. Ceilings were extremely high and marble was everywhere which allow the noise to ricocheted off every single structure in the building.
Always consistent. Always professional. Great for day and night dining. We’ve been coming here for 15 years and never an average experience
One of our best dinners ever! Such a nice memory of beautiful Sydney and if we were there longer or ever again, would certainly come for another incredible experience. Highly recommend!
We love the atmosphere and the service at Rockpool. Unfortunately in this visit all of the food was not of the same high calibre that we have experienced in previous visits.
Rockpool was exceptional, if a little expensive. Excellent food and service, with a massive, well-curated wine list. If, like me, you love delving into wine lists, I suggest that you arrive 20 minutes before your guest/s. Loved the atmosphere of the restaurant but found the acoustics of the bar made for difficulty in having a conversation. I will 100% return.
Imposing Art Deco decor, very dark and somewhat Gotham-like.
Service was very good and accommodating of special requests.
The food is very good and ambiance is nice.
However, the service of the staff is pretty bad. (I am not sure if this is deliberate as we are not Caucasian). We spend 30 min trying to get the waiter attention just to take our orders.
The waiter seem to be oblivious to us and ignore us most of the time.
The attitude ironically changed totally after one of our colleagues (who happen to be a Caucasian) join us and the service was dramatically improved. In addition, one of the manager stopped us when we asked for the directions to the bathroom. Instead of showing us the direction, he question if we dined in the restaurants.
I am very upset over this incident and this is very disappointing given the fact we had a nice dinner and such a bad attitude.
overall, i think this is a good and nice fine dining restaurant with big room of improvement on the service.
Rockpool is set in an old marble lobby of an insurance firm, the food is great and Neil Perry does a great job.
Had absolutely no service or acknowledgment after sitting for 20 minutes with a glass of water poured by the maitre d’. At least one other table around us was having the same problem. Finally, the other table got served even though they came in after us. Waiter finally approached and I complained about the very inferior service. He didn’t seem too concerned, and I didn’t foresee the situation improving with his attitude, so we left. On the way out, complained to the hostess who said nothing-just stared at us. Apologies are hard to come by at Rockpool! And so is staff training,apparently. Can’t imagine the food is much better. Try Bennelong if you have an important occasion.
What an exceptional experience! The service was outstanding and every bite was heaven!
I could not recommend Rockpool more highly and we can't wait to go back
except for the crab pasta which was a bit too salty , the rest of the dishes were very delicious.