Excellent restaurant. I had the panela cheese and the Pompano Special. I would recommend both highly. We went at an off time, so the restaurant was empty. But the waiter was excellent. He was very attentive without being overbearing. Excellent lunch!
Although it was New Years Eve which is a very busy time in Puerto Vallarta especially for restaurants, I was not expecting every aspect of our dining experience to be so poor. We had to ask multiple times for drinks, silverware and a menu. It took just short of two hours to receive our main course. Both dishes were room temperature and the chicken breast was so tough/overcooked that it was difficult to cut. They did take the one dish off the bill. We paid and left with no intention to ever return.
Service and warm welcome were all 5-star. Octopus was over done, but the rest of the meal was very good. Give Roberto’s a chance and you’ll feel like family.