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1. NG

   NikkiG

   1 reseña

   4.0

   1 reseña

   Comieron hace 3 días

   overall4food3service4ambience5

   The staff are friendly and genuine, reserving a table last minute was quick and very accommodating. We had called ahead just before the end of the night and the workers were friendly I know it's not the most ideal thing to do with an hour before closing. The food presentation was lovely, and all items were fresh. It's not outstanding, but it's a good eat. Establishment itself is lively and clean.

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2. RB

   RobinB

   Boston/Nueva Inglaterra

   7 reseñas

   VIP
   2.0

   7 reseñas

   Comieron en 31 de julio de 2022

   overall2food3service2ambience3

   One of our four meals was never delivered so we ultimately cancelled that order once the others were nearly finished eating. Food was just average. I would not recommend.

   Report
3. OT

   OpenTable Diner

   1 reseña

   2.0

   1 reseña

   Comieron en 24 de julio de 2022

   overall2food1service3ambience3

   Shrimp fried rice is not shrimp fried rice. Do not order.

   Report
4. KJ

   KurtJ

   Hawái

   2 reseñas

   1.0

   2 reseñas

   Comieron en 16 de julio de 2022

   overall1food3service1ambience3

   (1) Main dishes arrived at the table 5 minutes after the starters, at this time !!! the person who had ordered Shrimp fried rice was told that theay were out of it ..... (2) we asked the waiter to take the main dihes back to the kitchen and keep them warm , first she did not understand why it was a problem to have everythin at the table. After i explaiuned that I dont want thw fish to be already cold when I strart eating it, she took it back (no excuse ..) (3) 5 minutes later another waiter brought everything again (nor together with chicken which was ordered instead of the fried rice (must have been ready to serve in he kitchen already). Same discussion as before - he finally took it back again (4) Another 5 minutes -we were still working on the starters (good tastinmg, large portions), the first waiter showed up again with all the plates .. We gave up, when we started with the main dishes they were not as warm any more as intended. (5) Have we been asked whether we want desert: No!

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5. KT

   KaylynnT

   1 reseña

   3.0

   1 reseña

   Comieron en 15 de julio de 2022

   overall3food2service3ambience4

   Arrived at 11:30 with reservation. Not busy at all at the time and super quiet. Was seated immediately and attended to well upon arrival. Ordered without issue. When food started arriving, it came out in 4 different parts for a party of 8. 4 dishes, then a few minutes later 2 dishes, a few minutes later another dish. About 8 minutes later they brought fries for the final person to eat. About 5 minutes after that our final person received their food, when almost everyone else was finished. The waitress apologized multiple times for the late food and stated she would speak with her manager. She, close to the very end of the meal, brought out another dish as an apology… but we were all full so it was just a waste. We also had a member who ordered a plate that normally comes with mash but was asked to substitute salad instead. Asking for no starches. When their food arrived, it was as ordered without mash and salad instead. However, as they began eating, they realized that the food was originally sat on a plate of mash, picked back up and then sat on a plate of salad. So their was mash covering the whole bottom of their food between the regular food and salad. If this was an allergy issue, that could have had a very drastic outcome. Luckily it was just a food preference and our family member was able to just push part of the food to the side, leaving it uneaten. Lastly, our fish on 3 plates was over cooked so much that the skin/base was super hard. We had to use a knife to even cut it, using plenty of pressure. Ultimately, it was inedible. Quite disappointed. No attempt was made to lower our bill to make up for mistakes. No manager came out to apologize. Just got an extra appetizer at the very end of a disappointing meal. Would I come back, sure…. But not anytime soon!! Hopefully the next experience will be better if we return.

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6. PV

   PaulineV

   Phoenix

   1 reseña

   1.0

   1 reseña

   Comieron en 10 de julio de 2022

   overall1food1service5ambience3

   The service was wonderful and the ambiance was good. I was very excited to try this place after reading about their chef but I’d have to say I was deeply disappointed. I ordered the whole fish dish they had and it was fried nicely and then drowned in sweet chili sauce, the Korean fried chicken had sweet chili sauce mixed in and even the special with steak and fish - the sauce tasted like mayonnaise and sweet chili sauce. I like sweet chili sauce but definitely not expected from a “world renowned” chef. Had the pasta also and asked for shrimp - the shrimp was just “cooked” maybe some salt and nothing else. Again, this is food I could have easily made at home but I guess I can say I tried it!

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7. OT

   OpenTable Diner

   Costa central

   2 reseñas

   5.0

   2 reseñas

   Comieron en 8 de julio de 2022

   overall5food5service5ambience4

   Friendly staff and really nice food. Look forward to visiting again!

   Report
8. R

   Rayneman

   Sacramento

   36 reseñas

   VIP
   5.0

   36 reseñas

   Comieron en 30 de junio de 2022

   overall5food5service5ambience5

   Wonderful service, delicious food, flavorful cocktails, and live music was the icing on the cake!!! Mahalo again Moani!!!

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9. OT

   OpenTable Diner

   1 reseña

   3.0

   1 reseña

   Comieron en 25 de junio de 2022

   overall3food2service4ambience3

   Numerous menu items weren’t available. Tried to order a pizza but was told they had to clean the oven so couldn’t have that either. Ended up with ribs on a huge portion of purple sweet potato. All food except for the French fries came out cold. Calamari tasted awful. Burgers were nothing to be excited over. Outside music was so loud you couldn’t hear conversation. Server was nice and attentive. Won’t return. Thankfully there are plenty of other food options in the marketplace area.

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10. MG

    MauiG

    Hawái

    4 reseñas

    VIP
    2.0

    4 reseñas

    Comieron en 24 de junio de 2022

    overall2food2service3ambience3

    While the food itself was fine, it took exceptionally long to come. I rated down the service primarily due to this. The server was very attentive but the kitchen impacted everything. Took way too long for a simple meal

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11. TG

    ToniG

    1 reseña

    1.0

    1 reseña

    Comieron en 24 de junio de 2022

    overall1food1service1ambience2

    Service was slow. Poor customer greeting at the host desk. Server was low energy. Failed to ask for my drink order but helped my kids. Never checked in on us after waiting for 30 minutes after putting in our order (another waitstaff brought it to us). Steaks (surf & turf special) were cold, (barely lukewarm) but my kids consumed them anyways (they were famished). The bacon cheeseburger was okay after scrapping off what seemed liked 10 tablespoons of mayonnaise. The fries were the highlight of the entire meal…sad but true.

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12. MP

    MattP

    1 reseña

    1.0

    1 reseña

    Comieron en 19 de junio de 2022

    overall1food1service1ambience1

    Never have left a review, but the experience we had deserved to be documented. I have know doubt they’re trying and will figure it out but the food and service during our trip was terrible.

    Report
13. M

    Mimi

    San Francisco

    7 reseñas

    3.0

    7 reseñas

    Comieron en 12 de junio de 2022

    overall3food3service3ambience3

    We saw this “Graham” restaurant available instead of Luan Buffet for a day at the Polynesian Center, so we decided to look it up and splurge. First disappointing point: no alcohol at all… we are on vacation, we were looking for a drink before the night show… nothing. Second, we ordered a variety of plates; being a restaurant with a well known executive chef we had a good feeling. Bit we were disappointed. The ahi tuna salad was the worst plate of our day. The Ahi Tuna and the sauce on top was nice, but the salad was soaked in dressing…. This is a no, no ?! Then came the Mango- prosciutto pizza. Really nice twist on an original Hawaiian, ham and pineapple. But we couldn’t find much prosciutto , and there was too many mango- tasted great, just needed a better balance of ingredients. Burger fine, but not much challenge there, it’s a burger. Just really disappointed after the reservation excitement.

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14. ES

    EthanS

    1 reseña

    3.0

    1 reseña

    Comieron en 11 de junio de 2022

    overall3food2service3ambience4

    Ambience was fantastic but the food was not great. I had the ribs and they were fatty and covered with BBQ sauce. I prefers ribs that are smoked, lean, and fall off the bone and don’t require BBQ sauce for flavor. Their desserts we dry and I didn’t think like the flavor except for the coconut, which was good. Service was lacking as we had to wait 20 minutes for a refill. Overall based on the price of the plates I expected better food and service.

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15. WM

    WendyM

    Chicago

    3 reseñas

    5.0

    3 reseñas

    Comieron en 10 de junio de 2022

    overall5food5service5ambience5

    We had one of the best meals here. The special was ribeye & garlic shrimp on white rice. It was very delicious!

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16. LJ

    LJM1

    St. Louis

    3 reseñas

    4.0

    3 reseñas

    Comieron en 8 de junio de 2022

    overall4food2service4ambience3

    We enjoyed our meal. Service was good. That said, there were definitely things that were not up to standard. I ordered the crispy sunfish - excellent and beautiful presentation. We ordered Hibiscus Tea and ginger lime ade - both good - hibiscus tea was really good. My husband ordered kalbi ribs - meh - the ribs are cut as a standard slab of ribs not like kalbi. The seasoning was similar to a standard midwestern bbq sauce, not asian, not kalbi. They were not horrible, they just were not a treat at all. We ordered the chopped wedge salad with papaya - do not order that. Not good. We had the calimari with a curry sauce - not the best we have had, but good. The sauce was interesting. Our meal for two was just over $100.00. A little disappointing because Graham Eliott is the executive chef now and we expected to be wowed. There are much better restaurants on the island, but not that many on the north shore. Hoping Pounders can step up its game - we used to love the restaurant and kindof feel that it has lost some of its appeal with this new menu.

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17. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Comieron en 4 de junio de 2022

    overall5food5service5ambience5

    They were great! They accommodated a last minute lunch group of 14 people! Food was good. Everything in Hawaii is expensive so value is hard to measure but awesome little place.

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18. F

    Florida

    1 reseña

    3.0

    1 reseña

    Comieron en 4 de junio de 2022

    overall3food1service4ambience3

    Ordered special, which was a rice bowl with ahi and sliced steak. Meat was half fat, and the ahi was a piece of white fish, cooked through (when I questioned the waiter, was told it was to be ahi tuna, seared but rare in the middle). Also, the rice was undercooked and you'd find yourself crunching through a piece that was raw. All of this for $33 - and it was noisy because right across from the restaurant was music, but they were Loud. Very disappointed.

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19. AE

    AnthonyE

    San Francisco

    3 reseñas

    2.0

    3 reseñas

    Comieron en 3 de junio de 2022

    overall2food3service2ambience2

    Plan to just hit buffet next time at PCC as Pounders is a bit underwhelming for the price.

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20. KD

    KimDofChicago

    Chicago

    7 reseñas

    3.0

    7 reseñas

    Comieron en 1 de junio de 2022

    overall3food3service3ambience3

    Pounders was fair. We were sat early. One of the hostesses noted when asked about

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21. DL

    DavidL

    1 reseña

    5.0

    1 reseña

    Comieron en 29 de mayo de 2022

    overall5food5service5ambience5

    Great alternative for dinner/lunch at Polynesian Cultural Center if you don't have tickets to buffet/luau. There was virtually no wait for our reservations and it was not crowded at all. I had anticipated slow service based on previous reviews, but I did not find that to be the case at all. Very reasonable price and they had good varied menu.

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22. SJ

    SamanthaJ

    Charleston

    5 reseñas

    VIP
    3.0

    5 reseñas

    Comieron en 27 de mayo de 2022

    overall3food3service3ambience3

    I would call this mediocre at best. I expected more from a famous chef. However, there are not many dining options in the area for a “nicer” sit down meal.

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23. TO

    TODDW

    1 reseña

    5.0

    1 reseña

    Comieron en 21 de mayo de 2022

    overall5food5service5ambience5

    The people were amazing. The food was amazing. The price was a little high but in the end the experience was an excellent one.

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24. M

    Moe1

    San Francisco

    1 reseña

    2.0

    1 reseña

    Comieron en 20 de mayo de 2022

    overall2food1service4ambience3

    Carb and sugar rich foods without a lot of other options available. Soda was flat.

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25. BP

    BirthdayPrincess

    Las Vegas

    1 reseña

    2.0

    1 reseña

    Comieron en 20 de mayo de 2022

    overall2food2service4ambience3

    We ate here prior to touring the Polynesian Cultural Center. We were intrigued by the menu and thought it would be a good fit for everyone in our party of 3. All of us ordered different things and we all were disappointed. The pizza didn’t have much flavor and could have been cooked longer. The ribs were mushy and served over tasteless mush- “mash”. The fish sandwich had little flavor compared to how it was presented to us. Our server was wonderful. The restaurant was clean and spacious. Food was terrible :(

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26. OT

    OpenTable Diner

    Nueva York/Región de los Tres Estados

    17 reseñas

    VIP
    5.0

    17 reseñas

    Comieron en 14 de mayo de 2022

    overall5food5service5ambience5

    Our party of 6 had an assortment of the pizzas before heading I to the Polynesian Cultural Center - we’re glad we did as the food was amazing, artisanal quality and a cut above the food trucks in the center. Our server was delightful and we’d return again if visiting the PCC.

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27. OT

    OpenTable Diner

    1 reseña

    3.0

    1 reseña

    Comieron en 14 de mayo de 2022

    overall3food3service5ambience2

    When visiting the website, we expected fine dining. When we arrived, it felt more like Denny’s. Don’t get me wrong, the staff was lovely and the service was very good. The food, however was mediocre. It wasn’t bad, but living in the island, I have definitely had better, especially for the price. You would do better to stop at the Huli Huli chicken joint down the road. We really wanted to love this place but feel that it just fell short.

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28. OC

    OCURLUPNDYE

    Hawái

    17 reseñas

    VIP
    5.0

    17 reseñas

    Comieron en 13 de mayo de 2022

    overall5food5service5ambience5

    The menu is small but delicious with a good amount of variety. The Special Seared Ahi Salad looked good and the dressing was light and went with everything on the plate. My Grahamburger was moist and delicious!! Our server was delightful and attentive.

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29. KY

    KirkY

    Tahoe

    1 reseña

    3.0

    1 reseña

    Comieron en 13 de mayo de 2022

    overall3food3service2ambience3

    We had lunch and the food and service was spot on. We came back for dinner and the server we had to call to our table. We had no clue it would be so slacking compared to lunch. I was wondering why. They had to know folks would be grabbing dinner before the PCC evening show.

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30. TR

    TruReview

    1 reseña

    4.0

    1 reseña

    Comieron en 10 de mayo de 2022

    overall4food3service4ambience4

    Whole fish tasted good but had very very little meat.

    Report
31. JK

    JohnK

    1 reseña

    1.0

    1 reseña

    Comieron en 1 de mayo de 2022

    overall1food1service1ambience1

    The food was terrible and there was no alcohol. Never again

    Report
32. JC

    JoyC

    Hawái

    1 reseña

    5.0

    1 reseña

    Comieron en 23 de abril de 2022

    overall5food5service5ambience5

    From Beginning, service was excellent from our waitress:server Kuulei. Very personable and helpful in explaining the dishes. The food was excellent Ellen’s as well. Had the appetizer of coconut fried calamari-excellent and tasteful. A lot and was enough for two. Our bacon cheeseburger was also delicious and was so huge that took home leftovers. All in all…excellent and beyond our expectations! Thank you

    Report
33. K

    Kanute

    Boston/Nueva Inglaterra

    8 reseñas

    1.0

    8 reseñas

    Comieron en 20 de abril de 2022

    overall1food1service3ambience1

    This was terrible. No alcohol and the food was dreadful. We started with calamari which was deep fried from the freezer and was hard and tasteless. My wife had Caesar salad where the lettuce looked as though it was cut hours ago and was beginning to go brown at the edges. I had the ribs which were tough and despite the sauce were completely without any taste. This chef needs to get his act together. It’s one of the worst meals I have had in a long time

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34. NY

    NYnow

    Nueva York/Región de los Tres Estados

    7 reseñas

    1.0

    7 reseñas

    Comieron en 19 de abril de 2022

    overall1food1service3ambience1

    The diner food offered was over priced, pre-made and not tasty or pleasing to the eye. It is a tourist trap restaurant, do not waste your money eating there.

    Report
35. OT

    OpenTable Diner

    Raleigh

    4 reseñas

    5.0

    4 reseñas

    Comieron en 11 de abril de 2022

    overall5food5service5ambience5

    Great service, great food. Loved the taro rolls!

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36. JT

    JeanThomspon

    1 reseña

    5.0

    1 reseña

    Comieron en 6 de abril de 2022

    overall5food5service5ambience5

    Good was absolutely amazing! Great flavor cooked to perfection. Reasonable wait time for what we ordered. Ate our first meal as husband and wife here. Will be back for sure. Thank you for being a part of our wedding night and making it so perfectly magical.

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37. OT

    OpenTable Diner

    1 reseña

    4.0

    1 reseña

    Comieron en 5 de abril de 2022

    overall4food4service2ambience3

    Food was good but spent much of our time trying to swat knats and flies around the table. Server brought out our pupus the same time as our meal and only checked in with us once if everything was okay.

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38. OT

    OpenTable Diner

    Seattle

    4 reseñas

    5.0

    4 reseñas

    Comieron en 5 de abril de 2022

    overall5food5service5ambience5

    Food was great and the service was amazing!

    Report
39. AB

    AmyB

    1 reseña

    1.0

    1 reseña

    Comieron en 1 de abril de 2022

    overall1food1service5ambience1

    Not worth the money. The food was not great and they had music play in the outdoor seating area at the same time as the live music in the market. The only bright spot was our server. Wish I knew her name - she was great!

    Report
40. c

    carolinej

    Atlanta

    29 reseñas

    VIP
    2.0

    29 reseñas

    Comieron en 30 de marzo de 2022

    overall2food2service4ambience1

    The food is very bland there is no ambience or decor is akin to a bakery or a diner… There are no cocktails or alcohol served as it is a dry town…... That info is not clear from the menu or from the website and the hotel we are staying at did not let us know. Clearly more information should be out there about this restaurant. It is not fine dining it is very average bland food. We ordered a pizza that tasted like it was out of a box two different pasta dishes both of which were bland and not particularly edible. My husband had the pokey and steak salad which he actually enjoyed and said was decent poke. I would not recommend this place. The wait staff was very friendly and nice.

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