Pink Monkey Bar & Grill

Good food and drinks. Service was average. And the toilet shenanigans were a good story to re tell. Fun crazy place overall.

Had a wonderful time, we will be back again. Thank you so much

Poor service. The food was very average. The bar staff didn’t want to be there. Not very friendly. Might be a management issue? Not sure. We sat outside. First customers and all the cushions were everywhere. Just messy and uninviting. The table was sticky Just not a feel good experience. Won’t be back unfortunately.

Great location and staff were so so lovely and we’re happy to help in anyway they could!

Basic menu from Monday to Thursday. Only starters and pizza for main meals. If you don’t like pizza there is nothing for you. We left dissatisfied.

The food and cocktails are excellent however the customer service completely discredits the experience. I have been to the Pink Monkey 4 times because the Pumpkin & Sage ravioli, the Spanner Crab linguine and cocktails are irresistible unfortunately the customer service is disorganised and lacking. Management need to either rehire or retrain the staff or potentially restructure or replace management themselves. I have attempted to introduce new patrons to the restaurant however have left embarrassed as the people accompanying me complained heavily about the level of service.

Why wasn’t downstairs open as advertising? Too loud and not suitable for families upstairs. We left.

Staff need to know the menu, when you inquire about certain on the menu they don’t know, she goes to another staff member and they don’t know, goes to another staff member and they don’t know, she had to go to the chef and ask about it.
Not a big deal but maybe get them to study the menu a little

Unfortunately the tables behind where we were had a group of about 20 young men that were very noisy and perhaps oblivious to the other customers needs in the venue. It got to the point where it was so unpleasant that we had to cut our dinner very short and enjoy drinks somewhere else.

In regards to our food selection, the result was not the best either I'm afraid: my pizza was was very salty for my liking, whereas my partner's (vegetarian option) was much nicer.

The waitresses were absolutely amazing: attentive, polite, approachable and with a great attitude. Please pass our words of praise to them, they did a superb job despite how busy the place was.

My apologies if I am sounding too harsh, because I understand there are some circumstances that are out of your control when serving customers at a restaurant. Perhaps if our night wasn't as surprisingly uncomfortable as it was, or my expectations were somehow more realistic, maybe our experience at the restaurant would have been much more enjoyable and memorable.

Thanks for the opportunity to give some feedback. I hope it can help your business somehow.

Great food!

We had a beautiful lunch with beautiful service. We enjoyed it there very much and will definitely be back!

Worse service food was below average will never go back nor recommend. Management needs to take on constructive critism in a professional manner and all staff need retraining and work on people skills.

They folded me a paper crane for my friends birthday at my request which was super cute.
The Pizza took almost 45 minutes and came out after the the rest of us had finished our meals so that was a bummer.
Great pizza tho.

Really Nice food and will be back. Drink orders could be faster but 10/10

Food incredible. The man who directed us to our table was great, but the lady who served us throughout the night was hopeless, inattentive and did seem to care either.
Luckily made up for with delicious food

Too busy, severely understaffed and we got told not too come in as the doors were closed even though we had a reservation. Eventually got in and all the staff were flustered.

Awesome atmosphere. Loved it had a great day & night

I really enjoyed it, I was late to the booking but they were quite accomidating.

We had amazing service from the moment we walked in. Food is always great and it was super fast this time

Amazing atmosphere, great staff and always just a wave away!

Amazing food, great friendly service and good value...just a shame about a rowdy crowd who were let go on a bit long before being pulled up. Bit loud for a nice dinner for two. Overall though, can't fault anything else and we will definitely be back.

Fantastic little place, my first time there. Food was great and drinks were awesome. Once the live music started it was a fun atmosphere. Planning to come back here again soon

Staff was rude, the bartender gave us the wrong drinks and the lighting over the dance floor was too intense and made it uncomfortable.

Waiters couldn’t even take order correctly due to loud noise, charged me for drinks I didn’t order and didn’t give all food

The cocktails were the best part. I would go back just for drinks. The food was average unfortunately and overpriced. Wasn’t a very comfortable dining experience and we couldn’t wait to finish up and move on.

Fabulous service, great booking, location, food and they looked after me so well!

The musicians and vibes are great! However the service has gone downhill lately, the wait for drinks and food is so long, and they completely lost our food order.

Loved the vibes and music. Food wasn't amazing but we might try the pizza next :)

This is the number one place to spend a Sunday sess or a relaxed dinner on the GC. Good vibes and happy times. The Vibe Creators supply the very best live music every Thursday night and Sunday. The service too is always great and the atmosphere is amazing. The quality of their food and drinks is equally as impressive. Wouldn’t go anywhere else :)

Great service and great atmosphere.We love it here.Live music is fantastic.Highly recommended.👌👍🍻

I booked early in the week got there and nothing was ready, there was no table ready or chairs to go with, the service was terrible it look at least 20 minutes before a waitress came back. We didn’t feel valued at all and the people working there where not nice at all. Will not be returning have given them a number of chances. This was the second visit I have asked to get my drink remade.

Busy place at Weekend
Lots of teenagers, pretending to be older😂
Had pizza which was good.
Only real letdown was the cocktails.
Very bad and virtually undrinkable.
Partner had a Twin fin and I had a Long Island.
Both were super sour & Long Island was not a Long Island
$40 wasted

We actually didn’t eat but we’re all surprised at how awesome of a night we had. The service was amazing and our drinks were always full. The portable pay terminals were awesome.
Ambience and set up worked perfect for our group.
Thanks again guys!!!

Service was very average. I would recommend retraining your staff.

It’s a first time at Pink Monkey.Over all was very good.We had a great time.Food was great.Live music is awesome.But service need to be more training.But I definitely be back again.

First time going to Pink Monkey. Went to have some food and drinks with my friends for a late birthday celebration. The staff were friendly and the live music was great. The rooftop is definitely a new favourite. Amazing vibe and the other guests made my night even better. Will definitely be back again soon.

Amazing fit out. Atmosphere on Thursday night was awesome... would highly recommend

Love the vibe and food and drinks would like to book again and the band was fabulous

Quick service, delicious cocktails, yum food! Entrees were amazing.

Very poor service, had to basically dance to get noticed by the waiters. Even then food came out before the drinks.

Not a good place to visit for service.