Pink Monkey Bar & Grill
The service was terrible, not only did the front of house staff look miserable but they spoke with no care. And no eye contact. It came across very rude. Then it seemed like we have a new waitress on who made a comment on how much food we ate and how quickly we ate it. Which we found quite rude. I don’t think she meant it in that way, but I think some more training would benefit her. We waited 35mins to get drinks…and this was after she took our card and paid for them. So we weren’t stoked.
However, the food was delicious and we would still come back again.
Great food and staff.
Giam (French, barman upstairs ) was awesome 👏🏼
Very entertaining and talented making cocktails and overall made our night fun! Thank you so much 🙏🏼👏🏼👌🏼
Last minute get together with friends. Food was excellent. Nice atmosphere and good value for money
Saturday night full of really drunk young ones had dinner booked for 7pm food was disappointing my pasta was off and we were near bar with people knocking into our table. Group did get kicked out but couldn’t wait to leave
Wonderful experience with a group of friends on a Friday night. Great music and delicious food. Would visit again :)
The best burger I have ever had! Pizza smelt Devine that’s what I’m having on my next visit!
Way too loud up stairs to have dinner and felt unorganised.
I am concerns at things I saw happen at pink monkey. No RSA, young girls being touched and kissed by a 60 year old man who apparently is friends with the owner. The girls looked like they had been drugged and were lifting there clothes up. The man also slipped money secretly to the waitress. Bought us drinks too ! Something weird was going on.
Girls upstairs weren’t super nice. We did book in advance and ask to be put outside and were seated at a small table both infront of the musician and beside the bar which was not at all hospitable for a date with my wife...
Luckily we were able to be moved downstairs and enjoyed that environment better. Was a touch disappointed as I’ve been in before and think highly of the venue... but wasn’t my best visit to the venue.
Food good, but not great. Have had better pizza elsewhere. Not bad though! Service also good but went during Covid and mask restrictions. Staff were excellent at ensuring we wore masks when necessary, however did not always wear them appropriately themselves which was frustrating to watch. Good experience but could be improved.
Food was great, would have preferred to be seated out on the balcony, but overall very good
Booked a table for 12 and when we got there it could only fit 6
Great food and wine with live music!
What else could you ask for 😊
Booked outdoor seating and was put inside the back corner. Not great service.
We used to come here often and loved coming here. We always sat downstairs, but on a recent visit had to sit upstairs because they weren’t offering dining downstairs. What a completely different experience, it was dirty, terrible service, and more of a pub dining experience. I wouldn’t bother going back.
A little bit issue on the speaker, maybe fix the subwoofer.
Traveled from Brisbane and Byron to catch up with family. Booked Pink Monkey a month in advance. Terrible service, seated downstairs, clearly in the "walk-by" section devoid of atmosphere. I suspect we weren't the "approved generation" despite our previous large tabs, big mistake!
Actually did us a favour, we ventured two doors down to Jimmy Wah's, amazing and food and brilliant service.
We went to see McKenzie play, great venue for younger people, bit noisy for me
Our cocktails weren’t very full not all staff were friendly!
Very different to the first time we came
Good food and drinks. Service was average. And the toilet shenanigans were a good story to re tell. Fun crazy place overall.
Had a wonderful time, we will be back again. Thank you so much
Poor service. The food was very average. The bar staff didn’t want to be there. Not very friendly. Might be a management issue? Not sure. We sat outside. First customers and all the cushions were everywhere. Just messy and uninviting. The table was sticky Just not a feel good experience. Won’t be back unfortunately.
Great location and staff were so so lovely and we’re happy to help in anyway they could!
Basic menu from Monday to Thursday. Only starters and pizza for main meals. If you don’t like pizza there is nothing for you. We left dissatisfied.
The food and cocktails are excellent however the customer service completely discredits the experience. I have been to the Pink Monkey 4 times because the Pumpkin & Sage ravioli, the Spanner Crab linguine and cocktails are irresistible unfortunately the customer service is disorganised and lacking. Management need to either rehire or retrain the staff or potentially restructure or replace management themselves. I have attempted to introduce new patrons to the restaurant however have left embarrassed as the people accompanying me complained heavily about the level of service.
Why wasn’t downstairs open as advertising? Too loud and not suitable for families upstairs. We left.
Staff need to know the menu, when you inquire about certain on the menu they don’t know, she goes to another staff member and they don’t know, goes to another staff member and they don’t know, she had to go to the chef and ask about it.
Not a big deal but maybe get them to study the menu a little
Unfortunately the tables behind where we were had a group of about 20 young men that were very noisy and perhaps oblivious to the other customers needs in the venue. It got to the point where it was so unpleasant that we had to cut our dinner very short and enjoy drinks somewhere else.
In regards to our food selection, the result was not the best either I'm afraid: my pizza was was very salty for my liking, whereas my partner's (vegetarian option) was much nicer.
The waitresses were absolutely amazing: attentive, polite, approachable and with a great attitude. Please pass our words of praise to them, they did a superb job despite how busy the place was.
My apologies if I am sounding too harsh, because I understand there are some circumstances that are out of your control when serving customers at a restaurant. Perhaps if our night wasn't as surprisingly uncomfortable as it was, or my expectations were somehow more realistic, maybe our experience at the restaurant would have been much more enjoyable and memorable.
Thanks for the opportunity to give some feedback. I hope it can help your business somehow.
We had a beautiful lunch with beautiful service. We enjoyed it there very much and will definitely be back!
Worse service food was below average will never go back nor recommend. Management needs to take on constructive critism in a professional manner and all staff need retraining and work on people skills.
They folded me a paper crane for my friends birthday at my request which was super cute.
The Pizza took almost 45 minutes and came out after the the rest of us had finished our meals so that was a bummer.
Great pizza tho.
Really Nice food and will be back. Drink orders could be faster but 10/10
Food incredible. The man who directed us to our table was great, but the lady who served us throughout the night was hopeless, inattentive and did seem to care either.
Luckily made up for with delicious food
Too busy, severely understaffed and we got told not too come in as the doors were closed even though we had a reservation. Eventually got in and all the staff were flustered.
Awesome atmosphere. Loved it had a great day & night
I really enjoyed it, I was late to the booking but they were quite accomidating.
We had amazing service from the moment we walked in. Food is always great and it was super fast this time
Amazing atmosphere, great staff and always just a wave away!
Amazing food, great friendly service and good value...just a shame about a rowdy crowd who were let go on a bit long before being pulled up. Bit loud for a nice dinner for two. Overall though, can't fault anything else and we will definitely be back.
Pink Monkey Bar & Grill ofrece entrega a domicilio en asociación con Deliveroo.
Pink Monkey Bar & Grill tiene una calificación de 4 estrellas de 102 comensales de OpenTable.
Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.