P.F. Chang's - El Paso - Fountains at Farah
Good place to meet with friends, good food, good service & good ambiance
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When we got there we were greeted by a rude hostess with the surprise that we did not have a reservation, as I was pulling my phone out to look up my reservation she asked “oh did you make it thru OpenTable? Because our system is not working for that app”. Rather than attempting to resolve the issue I was getting lectured on what app I should have used until I stopped her and told her to just get me a table. I’m very disappointed at the lack of customer service by the front of the house, if they know they have an issue with OpenTable they should either fix it or remove their restaurant from the app, and offer better service to those of us unaware of this issue.
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Our server was amazing!
I would like to give this location a better review, however they tend to have issues with OpenTable and reservations not showing up. My last experience was no different. Missing reservation, albeit they were able to accommodate, the trend is a little frustrating when business guests arrive before the host. A couple times our waitress was missing.
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Great service, as always good food
When I got there I was told I didn’t have a reservation through open table.
We arrived in time and there was NOT a reservation for us. I was glad I printed off my reservation notice. Staff picked right up, put a nice table together with a great waitress and we all rebounded nicely.
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Very loud, hard to carry on a conversation. Great food, friendly waiter.
Been here a few times. They were NOT on their game today.
Celebrating our sons birthday. Great service. Very good food. Noise level was VERY loud.
Great food and service
Great first time using this app. Excellent food, great service and atmosphere.
Waitress Melissa was next to useless, saw her three times the whole night , 2x for drinks and the check . Didn’t bother checking on us after we received our food. No manager to be found anywhere , he didn’t bother checking on guests. Save your money , woulda rather went ANYWHERE IN the fountains . Even Lins buffet woulda been better
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We had a great time
One of the best Chang’s in the state. Keep up the great work!
Over priced, service was very good. For the same amount of money I would consider other options.
I really enjoyed my food there! Everything was worth the price, and the ambient is also very nice!