OSETRA Seafood & Steaks
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Made reservations and got to restaurant and it wasn’t open! Never received an email or notification
Horrible customer service, we booked a table (got a confirmation by email), went down to restaurant for a dinner, AND IT WAS CLOSED!!!!
It was closed
The restaurant wasn't open even though their website says they are, and OT said they were and accepted our reservation
This restaurant took our reservation, confirmed it via text and email. Then was closed at time of our arrival for our reservation. No call, no text, no email to simply communicate. Not a good way to do business at all.
The restaurant was closed. Why did you accept the reservation?
The place was closed but allowed me to make a reservation and didn’t inform that they wouldn’t be open.
We reserved this restaurant for New Year’s Eve 2 weeks prior, received the message from the restaurant a day before New Years to confirm that we are coming, we flew from Chicago that day and was very excited to have a nice dinner, so... we dressed up and went to the restaurant and we found it closed!!!!, I do understand that due to COVID some restaurants was closed, however many that has outside dining stayed open, nobody informed us that it’s closed, we even received 100 points next day and a thank you from restaurant for dining with them, isn’t that ridiculous???? So disappointed 😔
Showed up on new years thinking this place was open all dressed up with my girlfriend since we made a reservation and it was closed without notice. Other restaurants wouldve at least sent an email or called to cancel.
It was closed.... but we were still allowed to set reservations
It was great as always. Excellent everything! Loved it!!
Fantastic flavors beautifully plated. Excellent service and ambiance with a nice "groove" vibe on the speakers.
Dinner was great- service from Shad was outstanding. We had a great time at Osetra for my wife's birthday!
This restaurant is amazing food is delicious and customer service is over the top!!!!
Every time we visit San Diego it’s a must for us
It was good but expensive for the quality. I've paid less for better food and service, this was a 3.5 star restaurant at a 5 star price.
It was amazing, the manager and staff went out of their way to make us feel extra special and welcomed. The food was amazing. Service was impeccable!
Just reopened and they did a good job food was great but it's virus time and they just opened
So great!! Thank you for a wonderful expletive!! Elena the hostess was amazing
It was closed. Why would you list it as open and it wasn’t? We had to find somewhere else to eat.
I just do not believe they quality of food was worth the price. For one, the ceviche, I could tell, was seasoned with Old Bay. That's a big no for me. My fiance's Lamb Osso Buco tasted as if they used Campbell's beef stew.
The service started out to be good then went down hill once we got our drinks and apps. Which the apps had no flavor to them. We also ordered a lobster pasta that was recommended by the waiter and it has muscles in it as well. We had the order Split and although it was a lot of food, it didn't taste good. All of the shells were empty, the crab was so chewy and the pasta was dry. And to top it all off that plate cost $89. We didn't make it a big deal becuase it seemed pointless as no one checked on us until we got the bill.
Pleasant evening, but didn't rock my world. Everything was good, but a bit too cosmopolitan mechanical. Came away with no sense of personality of the restaurant; it was interchangeable with many others that I have eaten at and do not remember by name or place. In a group where conversation was going to carry the evening and I wanted good food in a supporting role rather than demanding center stage, OSETRA was a good choice based on menu options and atmosphere.
In fairness to OSETRA, fears of COVID-19 are sweeping the country and having a huge impact on the hospitality industry. I have some question whether I got an accurate read on the "normal" OSETRA.
We were visiting San Diego and were looking for somewhere to have a nice dinner date. After reading tons of reviews I chose Osetra.
When entering there is a weird smell in the restaurant. The ambiance was perfect a date/special occasion. Food looks awesome, but the taste was good not great.
Fresh fish very delicious. Bread and butter is superb. Amount of fish is small.
Value for money , delicious food and great service.
My wife and I thoroughly enjoyed our evening at Osetra. The food was great and the service was excellent. It is in a great location in the Gaslamp Quarter and the setting is very nice. This is a 'repeat' in our minds.
This was best restaurant we ate at in San Diego. Excellent service we all had seafood and we couldn’t decide what was best. So many choices on menu it was difficult to choose
This restaurant was recommended by our hotel and it did not disappoint. The service was extraordinary from start to finish. We shared the octopus as an appetizer. Our main dishes were scallops and swordfish, cooked just right. Dessert was light and fluffy lemon cake. Yum! Wait service was wonderful (Arturo). Highly recommend for a fine dining experience.
For the prices, the food portions were good but the taste was just ok. The bus staff was very good and attentive, the wait staff was not quite that of the dining experience you expect at a place like this. Also, per the website, parking was to be validated. When asked about the validation we were told "sorry, we don't validate anymore. We need to take that off the website." Kind of disappointing considering we just spent a good amount of money on the dinner and drinks and then had to pay double the parking fee in the parking garage because of Osetra's lack of updating their information.
Nice seafood place, everything a bit pricy but also very tasty so worth it.
This is a truly fabulous restaurant. Service was outstanding. Food was excellent.
I rated ambiance low because for the second time we had to dine with our coats on as did other diners due to air conditioning. We did complain but nothing changed. The tables near the bar area are uncomfortable!!
Restaurant was outstanding, money well spent.
OpenTable has $8 parking for Osetra listed at Horton Plaza parking, email said park and ask for validation at resturant. Osetra and Horton Plaza parking does not honor that, we paid $25 for parking.
Horrible. We were there for Valentine’s Day at 8pm with a reservation. The evening was completely Mis-managed, and the servers and kitchen could not keep up with demand. Friendly staff, but after 2 and a half hours we still hadn’t received our meal and had to leave. The manager comped our wine and soup, and we walked down the street and just got a burger and beer. Made for a funny Valentine story anyway!
Being Valentines Day, it's not fair to judge Osetra on just this experience. We've dined here in the past and it's been much better. The place was packed and the servers were running wild. Even though loud, you could still hold a conversation without screaming. My main complaint was that my food was luke warm when I received it, I also feel the prices are on the high side, mostly due to the location of the restaurant.
Valentines Day is always a sh*tshow downtown, but making a reservation on OpenTable, confirming we would get a nice table, and checking in with the restaurant to confirm the menu details was a total breeze. Exceptional service from the host staff during a stressful/crowded/over-demanding night, but my only disappointment was forgetting our server’s name because he deserved recognition for handling his section’s crowd. Lots of stuffy couples with their noses in the air, haha. Bravo to he and the rest of the wait staff last night. Well done. The chefs and kitchen already know how it’s done and continue to deliver year after year. I can always expect delicious fare that never disappoints. 😘😘😘
Food was great just wish our server would of checked on us more often. But good place will go again
Valentine’s Day dinner with my fiancé was a disappointment. His steak was significantly undercooked, and my salmon lacked flavor. The deserts also lacked in that they seemed pre-packaged and lackluster. The music resembled a night club and did not create the ambiance desired for a romantic meal. I expected much more for the $250 price tag.
Food was overpriced for quality. Steaks were ok, but near room temp when we got it. Service was not good at all for what you come to expect from a high-end steakhouse (inattentiveness was major issue). we had to flag down waitress when we wanted something.
OSETRA Seafood & Steaks tiene una calificación de 4.2 estrellas de 952 comensales de OpenTable.