Kona Grill - North Star

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1. OT

   OpenTable Diner

   México

   1 reseña

   1.0

   1 reseña

   Comieron en 20 de enero de 2022

   overall1food1service1ambience1

   Las sillas estaban sucias

   Report
2. NB

   NoreenB

   San Francisco

   38 reseñas

   5.0

   38 reseñas

   Comieron hace 1 día

   overall5food4service5ambience5

   we were able to participate in Restaurant Week excellent value My fish entree was delicious Service was excellent

   Report
3. B

   Buntuk

   San Antonio

   1 reseña

   5.0

   1 reseña

   Comieron hace 3 días

   overall5food5service5ambience5

   Friendly service, delicious food. Highly recommend Kona Grill on North Star mall. They do have the best margaritas. We ordered their pre-fix menu and it was so delicious. So worth what we paid. ( restaurant week)

   Report
4. GP

   GinaP

   San Antonio

   84 reseñas

   VIP
   2.0

   84 reseñas

   Comieron hace 6 días

   overall2food2service2ambience2

   Salad was good but the prime rib was horrible. All fat and overcooked. Our waiter never felt the need to ask how the food was and said nothing when he took my half eaten plate away.

   Report
5. LA

   LizinAK

   San Antonio

   25 reseñas

   VIP
   5.0

   25 reseñas

   Comieron en 7 de agosto de 2022

   overall5food5service5ambience5

   Great service! Great food!

   Report
6. DQ

   DeniseQ

   San Antonio

   1 reseña

   4.0

   1 reseña

   Comieron en 30 de julio de 2022

   overall4food4service5ambience5

   We were seated quickly. Our server was great. The only complaint is that the pork fried rice was not appetizing. Also, a server dropped some plates including one small dish of spicy Mayo. When it fell and hit the ground it splashed all over my chair, and legs. No one apologized. But no good crying over spilled “Mayo”. Lol

   Report
7. OT

   OpenTable Diner

   1 reseña

   5.0

   1 reseña

   Comieron en 23 de julio de 2022

   overall5food5service5ambience5

   The sushi was fresh and the drinks were good! The happy hour menu has great picks at great prices. Service was awesome and the restaurant was super nice! Would definitely come back!

   Report
8. CK

   CK15

   San Antonio

   11 reseñas

   3.0

   11 reseñas

   Comieron en 23 de julio de 2022

   overall3food1service5ambience2

   Service was great!! It was very loud and the food was below average.

   Report
9. R

   Rochelle

   San Antonio

   5 reseñas

   3.0

   5 reseñas

   Comieron en 18 de julio de 2022

   overall3food1service2ambience4

   I dont know if it was because it was Monday but i feel like my food was all over the place. It was a little busy. It took my waiter about 5 minutes to come over and greet me. She was a sweetie. I ordered the Tomato Basil Bisque and it was way to salty & chunky. I also ordered 3 orders of pot stickers, the 1/2. bbq chicken flatbread as well as the chicken satay which the chicken was cold. So the manager was very nice about taking off both dishes. Not sure what was going on this go around but i was not impressed. I have been here plenty of times and this was just a not so good experience.

   Report
10. NH

    NotHappy

    1 reseña

    1.0

    1 reseña

    Comieron en 18 de julio de 2022

    overall1food2service2ambience3

    Slow service We were sat at bar area and I had child Asked to be moved and was told they couldn’t

    Report
11. KF

    KirkF

    San Antonio

    2 reseñas

    VIP
    5.0

    2 reseñas

    Comieron en 17 de julio de 2022

    overall5food5service5ambience5

    This review is actually an update and follow-up to a previous unfavorable review from earlier this year. The second I walked in and was greeted, it was clear there had been a change in leadership. The place was immaculate we were greeted with enthusiasm, and seated immediately. Tristian, our server couldn't be more attentive, helpful and knowledgeable about the menu, he checked on us frequently and always had suggestions. Terrific server.. Before we left, the GM Juan, was even thoughtful enough to visit our table. The entire experience was above average and very unexpected. I am HAPPY to report this dramatic turn around in every area, but particularly service. The North Sat location is definitely a go to. Rock Star service for sure.

    Report
12. OT

    OpenTable Diner

    San Antonio

    2 reseñas

    5.0

    2 reseñas

    Comieron en 17 de julio de 2022

    overall5food5service5ambience5

    Very nice service, mgr was very nice. Setting was nice. Restaurant was clean and well presented. Food was good.

    Report
13. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Comieron en 17 de julio de 2022

    overall5food5service5ambience5

    It was nice. Food was good gf liked the Vegas roll. She hates sushi but liked that one.

    Report
14. J

    Jonathan

    San Antonio

    41 reseñas

    VIP
    5.0

    41 reseñas

    Comieron en 15 de julio de 2022

    overall5food5service5ambience5

    Excellent food and service. Was a good place for a late lunch, followed by Starbucks nearby in the mall.

    Report
15. TD

    TerrelD

    San Antonio

    2 reseñas

    5.0

    2 reseñas

    Comieron en 10 de julio de 2022

    overall5food5service5ambience5

    Definitely on our list for a repeat visit, we couldn’t try everything on the menu in one sitting so we’ll have to go back. Service was awesome and the food was worth the price

    Report
16. SL

    SophL

    1 reseña

    5.0

    1 reseña

    Comieron en 1 de julio de 2022

    overall5food5service5ambience5

    Our server was great, on top of our food and drink orders and was helpful when we were having trouble deciding what to order! I wish that the menu and pricing would stay consistent. Every time we go, something has been taken off the menu or something costs 2x what it used to. The happy hour menu is useless now.

    Report
17. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Comieron en 30 de junio de 2022

    overall5food5service5ambience5

    Very nice place, food was excellent, service was great as well

    Report
18. M

    Marco

    Monterrey

    11 reseñas

    VIP
    5.0

    11 reseñas

    Comieron en 26 de junio de 2022

    overall5food5service5ambience5

    Great service and very good food. It was a ver pleasant experience!

    Report
19. e

    efrenf

    México

    4 reseñas

    3.0

    4 reseñas

    Comieron en 24 de junio de 2022

    overall3food4service5ambience3

    Great service but meals are boring like the average sushi

    Report
20. OT

    OpenTable Diner

    Nueva Orleans

    4 reseñas

    4.0

    4 reseñas

    Comieron en 21 de junio de 2022

    overall4food5service4ambience4

    Good food and good service. Attentive waitstaff.

    Report
21. OT

    OpenTable Diner

    San Antonio

    2 reseñas

    1.0

    2 reseñas

    Comieron en 19 de junio de 2022

    overall1food2service1ambience3

    Reservation was made to celebrate Father’s Day and a birthday brunch. Terrible service from the moment we were seated. The server was not ready to serve. Late in taking drink order, getting drinks (water/coffee/juice) was another wait, I had to get the attention of what seamed to be manager to bring our drinks. The first round of coffee was not fresh, another wait for spoons to stir in coffee creamer. Coffee was close to room temperature plus the cold creamer made it much less enjoyable. Asked “manager” for a fresh cup of coffee and brought out the second round to my in law and spouse, I had to wait again for my fresh cup of coffee. Food came out in a reasonable time. Kids enjoyed their bento boxes. French toast were good. Scrambled eggs did not look appetizing due to a grayish/green color mixed in them and sent them back. The second round of scrambled eggs looked much better, unfortunately they didn’t have any seasoning. Steak and eggs were good minus the scrambled eggs again and half way through my meal, found a small hair in my salad. This visit was nothing more than disappointing and the place was not under staffed to blame the terrible service on. $140 for terrible service and not so good food. Go to Cheesecake Factory instead.

    Report
22. MB

    MariaB

    1 reseña

    5.0

    1 reseña

    Comieron en 17 de junio de 2022

    overall5food5service5ambience5

    Our server was very nice.Kona grill is highly recommended for family dining.

    Report
23. b

    barb

    San Antonio

    4 reseñas

    4.0

    4 reseñas

    Comieron en 15 de junio de 2022

    overall4food5service4ambience5

    The happy hour chicken bbq pizza, pot stickers, and avocado egg rolls were excellent. The drinks were suppose to be happy hour prices in the entire restaurant but they were not. Ask before you order, even though I did, I was still charged more. The restaurant is very nice and the wait staff friendly and they tried their best.

    Report
24. E

    Enjoydiningout

    Chicago

    3 reseñas

    5.0

    3 reseñas

    Comieron en 14 de junio de 2022

    overall5food5service5ambience4

    Great food and service. Desserts were delicious.

    Report
25. R

    Rochelle

    San Antonio

    6 reseñas

    5.0

    6 reseñas

    Comieron en 12 de junio de 2022

    overall5food4service4ambience4

    It was nice. Didnt know they have a live dj there. The dj had the music flowing and it was very nice. Our waiter was very nice and cool. The food was good. The mimosas were really good too. We will have to do brunch more often on sundays.

    Report
26. OT

    OpenTable Diner

    San Antonio

    3 reseñas

    5.0

    3 reseñas

    Comieron en 31 de mayo de 2022

    overall5food5service5ambience5

    Service was top notch! Food was tasty and hot just delicious. Sorry, no pics too busy enjoying my meal 😋. Date night special it was.

    Report
27. AA

    ArleneA

    San Antonio

    2 reseñas

    5.0

    2 reseñas

    Comieron en 29 de mayo de 2022

    overall5food5service5ambience5

    The Margaritas were excellent!! So the rest of the food. Very professional and friendly service.

    Report
28. OT

    OpenTable Diner

    San Antonio

    1 reseña

    4.0

    1 reseña

    Comieron en 28 de mayo de 2022

    overall4food4service5ambience4

    The restaurant had our table ready for our party of 10. The server was very attentive and wanted to make sure everything was right especially since we were celebrating a graduation. The food was great and came at a good pace given that it was a Saturday evening during graduation season. Overall, great experience.

    Report
29. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Comieron en 28 de mayo de 2022

    overall5food5service5ambience5

    It was awesome and alaxandra was amazing!

    Report
30. OT

    OpenTable Diner

    Región de Washington, D.C.

    1 reseña

    4.0

    1 reseña

    Comieron en 27 de mayo de 2022

    overall4food4service4ambience4

    Good but pricey

    Report
31. K

    Kimbo

    1 reseña

    5.0

    1 reseña

    Comieron en 23 de mayo de 2022

    overall5food5service5ambience5

    Amazing customer service! My friends and I really enjoyed our triple dates last night. Food was amazing and just overall atmosphere

    Report
32. OT

    OpenTable Diner

    1 reseña

    4.0

    1 reseña

    Comieron en 17 de mayo de 2022

    overall4food3service5ambience4

    Christian was a great waiter.

    Report
33. JL

    JoseL

    San Antonio

    4 reseñas

    5.0

    4 reseñas

    Comieron en 9 de mayo de 2022

    overall5food5service5ambience5

    Not our first time here but kona never disappoints and great service every time!

    Report
34. OT

    OpenTable Diner

    San Antonio

    2 reseñas

    2.0

    2 reseñas

    Comieron en 8 de mayo de 2022

    overall2food1service4ambience3

    Ordered calamari, it was hard and paperlike. It was presented on shredded iceberg lettuce which made the pieces wet. Steaks came out with clumped butter which wouldn't melt because the steaks were cold. The brussel sprouts were over cooked. Macaroni was dry on top as if it had been sitting a while. Service was acceptable. It was loud due to a dj, but the music was good.

    Report
35. OT

    OpenTable Diner

    Anchorage

    2 reseñas

    3.0

    2 reseñas

    Comieron en 8 de mayo de 2022

    overall3food4service3ambience3

    We were seated at 1:30 for our 1:15 reservation. There was a DJ which made it really loud, an odd choice for Mothers Day. The service was very slow, could’ve been due to MD, and the food was decent but it didn’t meet the quality for the price. The edamame appetizer angry version was very flavorful, a. The kids chicken bento was really good. The prime rib was undercooked quite a bit, and the rest of the food was good, just not in proportion to price. We may try again on a non holiday and see if it’s better.

    Report
36. OT

    OpenTable Diner

    San Antonio

    1 reseña

    3.0

    1 reseña

    Comieron en 8 de mayo de 2022

    overall3food4service2ambience2

    I understand I dined on a very busy day as it was lunch time on Mother’s Day so I assume there will be hiccups as there likely are at any busy restaurant. However, I made a reservation online almost a week out and still had to wait about 30 mins to be seated. Then once we finally got settled and ordered food. It took them about an hour to get my entree to me. The server offered to comp another drink or a dessert. But by that time I had already had two drinks which is typically my limit and I had brought a cake to share with the table so we had no need to order dessert. I don’t know why they couldn’t just comp one of the drinks I had already ordered? Our server was very kind and did make sure to keep us updated as it seemed like forever before anyone got their food so I certainly appreciate her keeping us posted. I’m sure she was frustrated with the kitchen as well. I ordered the eggs Benedict from the brunch menu. The Benedict part was very good however the fingerling potatoes had no flavor and the asparagus were very salty. And don’t even get my started on the incredibly loud, inappropriate music! They had a DJ setup in the bar area and he was blaring explicit music on a family holiday during lunch hour while it was full of young children! I felt like I was at the club, it was insane and so loud I couldn’t even have a conversation with the person across the table from me! This was my first experience and probably my last.

    Report
37. MC

    MarkC

    San Antonio

    1 reseña

    3.0

    1 reseña

    Comieron en 8 de mayo de 2022

    overall3food3service4ambience3

    Mother's Day lunch. Valeria was very good server. Got a cinnamon bun monkey bread type thing as an app along with lobster potstickers. Sent bun back. A bit overdone on outside, not sweet, too bready, no icing. Potstickers were good. My entree of the chili salmon and fried rice and Brussel sprouts was delicious. Food seemed to take an abnormally and annoyingly long time to arrive but it was busy. Though when we got there it was 1/2 to 2/3 full and the table next to us that came significantly after ordered and were halfway through their meal before we got ours. Food arrived just as I complained and some type of manager was explaining why it was slow with a slight attitude to me but food arrived as we were talking. My expectation of situations like that is maybe to acknowledge and sympathize and maybe offer a small thing like a beverage or an app or something. Rest of food was okay. Not overwhelming. The lobster avocado toast was okay. Anyway overall an okay experience. Overall prices a bit much but we are in a post COVID era and people are trying to catch up. However I'd bet money the prices don't come back down.

    Report
38. T

    Tanesha

    Atlanta

    3 reseñas

    4.0

    3 reseñas

    Comieron en 8 de mayo de 2022

    overall4food3service5ambience5

    The lettuce wraps,sushi, and drinks were great! Our server was so sweet and informative, all of the staff we countered seemed happy to be there. Good customer service made up for the food. The although the steak was tender and cooked to the perfect temperature it didn’t have any salt or pepper, be sure to ask for the sautéed onions and mushrooms and some salt and pepper. The potatoes didn’t have any seasoning and I wouldn’t get the Mac &cheese. I’ve eaten brunch here it was good, I’d recommend things like the Kobe sliders, flatbread, sushi, etc.

    Report
39. OT

    OpenTable Diner

    Denver

    1 reseña

    1.0

    1 reseña

    Comieron en 7 de mayo de 2022

    overall1food1service4ambience1

    This place should be shut down. When our food arrived so did the bugs (we ate inside). This was the worst sushi we have ever eaten. Our waitresses was nice. Would not recommend!

    Report
40. OT

    OpenTable Diner

    San Antonio

    3 reseñas

    5.0

    3 reseñas

    Comieron en 7 de mayo de 2022

    overall5food5service5ambience5

    Food is really good and server was very attentive

    Report