JWB Prime Steak and Seafood - Margaritaville Resort Lake Tahoe

Reseñas de JWB Prime Steak and Seafood - Margaritaville Resort Lake Tahoe de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   Dani

   México4 reseñas

   3.0

   Comieron en 1 de enero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 2

   Bueno comida de año nuevo, servicio algo lento para platos fuertes de ahí en fuera, excelente
   

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2. S

   Santiafo

   Las Vegas5 reseñas

   4.0

   Comieron en 25 de diciembre de 2024

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   Buen servicio comida regular muy caro poner música esta muy aburrido
   

   JWB Prime Steak and Seafood - Margaritaville Resort Lake TahoeSe respondió el 13 de enero de 2025

   Dear Santiafo Gracias por tu comentario. Me alegra saber que disfrutaste del servicio. Lamentamos que la comida no haya cumplido tus expectativas y tomaremos en cuenta tu sugerencia sobre la música para mejorar el ambiente. Espero que nos des otra oportunidad de brindarte una mejor experiencia. — Arturo Madrid, Gerente General
   

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3. C

   Cheryl

   Orlando3 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our steaks were perfect and the service was impeccable!! We were celebrating our 25th anniversary and it was a wonderful experience!!
   

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4. D

   Daniel

   Tahoe1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food is delicious, the drinks are strong and staff is very friendly and attentive
   

   JWB Prime Steak and Seafood - Margaritaville Resort Lake TahoeRespuesta enviada hace 4 días

   Thank you for the wonderful feedback! We’re thrilled to hear that you enjoyed the food, drinks, and our friendly staff. We truly appreciate your visit and look forward to welcoming you back soon! Sincerely, Arturo Madrid General Manager, JWB Prime Steak and Seafood
   

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5. K

   Kylie

   San Joaquín1 reseña

   1.0

   Comieron en 13 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   This was one of the most disappointing “fine dining” experience I’ve had. I honestly cannot believe the prices for what we got. We sent the Mac and cheese back… macand cheese! And when we told the server she agreed! “Yeah I agree it’s not good.” Truffle fries had a gross splat of “truffle” on the top of some out of a frozen box cold fries. Sent those back also. For this price point the food was an absolute joke. 0% recommend. We were so embarked of the experience (we had picked the restaurant for us and three other couples) that we paid the entire bill bc it was such a waste of money.
   

   JWB Prime Steak and Seafood - Margaritaville Resort Lake TahoeRespuesta enviada hace 4 días

   Thank you for sharing your experience, and I’m deeply sorry to hear that your visit did not meet your expectations. I regret that both the mac and cheese and truffle fries were disappointing, and I completely understand your frustration with the quality of the food, especially at the price point. It’s concerning to hear that the server also felt the dishes weren’t up to par, and I’ll be addressing these issues with our culinary team to ensure that we provide the quality our guests expect. Sincerely, Arturo Madrid General Manager, JWB Prime Steak and Seafood
   

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6. V

   Vanessa

   San Joaquín1 reseña

   5.0

   Comieron en 6 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The waitress was super nice and helpful. Food was absolutely amazing!!!
   

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   JWB Prime Steak and Seafood - Margaritaville Resort Lake TahoeRespuesta enviada hace 4 días

   Thank you for the wonderful feedback! I’m so glad to hear that our waitress made a positive impression and that you enjoyed the food. We truly appreciate your visit and hope to welcome you back soon! Sincerely, Arturo Madrid General Manager, JWB Prime Steak and Seafood
   

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7. T

   Tina VIP

   Atlantic City2 reseñas

   2.0

   Comieron en 8 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   Overall, very disappointing. the prices that are posted online are different than what you pay in the restaurant. All menu items we had were $10-$15 more in the restaurant. The service was subpar , just not professional. The food was mediocre at best. The ambience is more like a cafeteria than a prime steakhouse.. we will not return, don’t waste your money
   

   JWB Prime Steak and Seafood - Margaritaville Resort Lake TahoeRespuesta enviada hace 4 días

   Thank you for sharing your feedback. I’m truly sorry to hear that your experience didn’t meet your expectations, particularly regarding pricing, service, and the overall ambiance. We strive to provide exceptional food and service, and I regret that we fell short during your visit. I will be looking into the price discrepancies you mentioned to ensure that all information is consistent and transparent. Additionally, I’ll review the service and atmosphere with our team to ensure we meet the high standards we aim for. I appreciate you giving us the opportunity to improve, and I hope you’ll reconsider visiting us again in the future. Sincerely, Arturo Madrid General Manager, JWB Prime Steak and Seafood
   

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8. l

   localcarnivore VIP

   Columbus10 reseñas

   5.0

   Comieron en 27 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   The globe was very cool. They had nice blankets and pillows set out for comfort. We had plenty to eat for 5 of us. The server was very nice but it took several minutes to get everything set up and then another 20 minutes to get drinks. Despite that, there was still plenty of time to enjoy our bubble. I do recommend. It was a fun experience.
   

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   JWB Prime Steak and Seafood - Margaritaville Resort Lake TahoeRespuesta enviada hace 4 días

   Thank you for sharing your experience! We’re glad to hear you enjoyed the globe and the comfort of the blankets and pillows, as well as the overall experience. I’m also happy to hear that your server was very nice, though I apologize for the delays in getting everything set up and the drinks to you. We’ll work on improving our timing to make future visits smoother. We truly appreciate your recommendation and hope to welcome you back soon for another fun experience! Sincerely, Arturo Madrid General Manager, JWB Prime Steak and Seafood
   

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9. M

   Mark VIP

   Sacramento1 reseña

   4.0

   Comieron en 23 de febrero de 2025

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   The server, Donna, was fantastic. the wait time and food could use improvement. The air conditioning was on full blast in our face and it made the meal uncomfortable.
   

   JWB Prime Steak and Seafood - Margaritaville Resort Lake TahoeRespuesta enviada hace 4 días

   Thank you for your feedback. I’m so glad to hear that Donna provided fantastic service during your visit! However, I’m sorry to hear that the wait time, food, and air conditioning affected your experience. We’ll review these areas to ensure a more comfortable and timely experience for all guests. We appreciate you bringing this to our attention and hope to have the chance to provide a better experience on your next visit. Sincerely, Arturo Madrid General Manager, JWB Prime Steak and Seafood
   

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10. A

    Anthony

    San Francisco1 reseña

    1.0

    Comieron en 15 de febrero de 2025

    1. Global 1
    2. Comida 2
    3. Servicio 1
    4. Ambiente 2

    TERRIBLE. Disorganized. Food came out cold. Do yourself a favor and go somewhere else for a fine dining experience.
    

    JWB Prime Steak and Seafood - Margaritaville Resort Lake TahoeRespuesta enviada hace 4 días

    I’m truly sorry to hear about your disappointing experience with us. We strive to provide exceptional food and service, and I regret that we fell short during your visit. The issues you mentioned regarding organization and food temperature are certainly not acceptable, and I will be addressing these concerns with our team to ensure we improve moving forward. Your feedback is invaluable, and I appreciate you taking the time to share it. I hope you’ll consider giving us another chance to make things right. Sincerely, Arturo Madrid General Manager, JWB Prime Steak and Seafood
    

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