Hurricane's Grill - Darling Harbour
Decent meal (albeit overpriced Sydney prices) but wasn't overwhelmed with the service or friendliness of the staff. Food was served quickly and with good portions.
Great meal at a great price. American servings which filled all of us.
Can't wait to visit again
Really good food. Only problem was no body came up to us and gave us your bill. We had to go up and pay ourselves. But yeah other than that. It was really good, will definitely come back again.
The food was very sub-par for the cost. The ribs were dry and the basting on the steak was overwhelming.
Dear Gemma, thank you your feedback on your dining experience with us, your review helps us to get better. We are sorry that your experience at Hurricane's Grill didn’t match your expectations. We hope in the future you will reconsider come dine at one of our restaurants.
The food is nice,good table service and spectacular harbour view.
Steaks were unseasoned. Half the chips were cold/uncooked. The $7 sparkling water was soda water, and the $7 still water was just regular tap water, both refilled and served as is. Very loud inside, could do with some sort of noise reduction.
We order every Friday night and it’s always perfect. My family visited from Qld and we dined there. Sweet potato chips had to be taken away and bought again x3 times as there was two lots that weren’t fresh. Steak had to be taken back as it was bleeding when asked for well done and that took so long we ended up cancelling the extra side as everyone was already almost finished their food. They bought an extra coke which we didn’t ask for and had to tell them it’s not ours. Had to remind them about the extra mushroom sauce we ordered. And someone got normal fries with their meal instead of normal. It was a mess and I felt ashamed for recommending this place after all it was so well usually. Never again which is a shame. All the manager had to say was he tasted a fry and it was fresh (which it finally was after being taken back and bought again).
Loved the service brought by our waiter. He took great care of us. Side note - you get the offer of 15AUD flat rate 24hr parking when you spend more than 40AUD in Harborside Mall. Needless to say, our bill at Hurricane was also counted. Was perfect for us to leave the car there to tour around the city. We all know how difficult and expensive parking is in Sydney city center area.
The food quality was pretty poor. The fries were dry and tasted still frozen and the steak was a bit grisly.
The staff were being attentive but somewhat overly attentive, which got a little annoying.
Dear Sarah, we are sorry that your experience at Hurricane's Grill Darling Harbour didn’t match your expectations. Thank you for taking the time to leave this helpful review, we will address the matter with the relevant staff. We hope in the future you will reconsider come dine at one of our restaurants.
Food was incredible and service was quick. The staff were friendly and helpful and the cocktails were amazing.
Dear Eliza. We are thrilled that you loved your dining experience at Hurricane's Darling Harbour; our staff will definitely be happy to read what you wrote. :)
Was surcharge10% on sunday . They must mention surcharge when I booked on sauday . There was no inform and they just surcharge food was okay service was fine but super noise.
The service was very very bad.
We were served our main meals.. with within 10 mins of getting our entrees.. so we were still eating and had our entrees.
Also.. the waiter wiped our table down with our servettes.
Dear Rosemary, we are sorry that your experience at Hurricane's Grill Darling Harbour didn’t match your expectations. Thank you for taking the time to bring the service issue to our attention. We will use your feedback to make it better and to ensure this doesn’t happen again.
Hands down the best ribs i have ever had! Was not my first time having hurricanes and will not be my last!
Hi Tyler, we are thrilled that you loved your experience at Hurricane's Grill, Tyler. Thank you for leaving us such a wonderful 5 stars review. We hope to see you again soon. :)
great experience, the lamb ribs were very fatty though, Pork and beef ribs were supurb
Hi Craig, glad to hear you had a great time at Hurricane' s Grill Darling Harbour. We hope to see you again soon.
Delicious ribs as always, and great customer service. Nice view of the harbour as we sat near the window. Lovely!
Hi Jen, that’s great to hear. Hurricane’s Grill Darling Harbour staff thanks you for your amazing feedback.
Before our getaway ended this is the last restaurant we went to and we expected better after being to a few others in the area all week. The only fantastic thing about this place was the view and the bar staff were friendly but the atmosphere in general felt off, the smiles and politeness were fake it felt forced. There was a staff member who said hi to almost every customer and checked up on each of them but walks right past us on many occasion saying nothing, which is okay it'll probably be fake too. The food was nothing special nothing exciting although the cocktails were excellent. We really expected more. The Ternary, HBK, Rashays were far better to be honest especially for the prices. No tip means I wasn't overly impressed.
Hi Katie, thank you for taking the time to leave this review. We really appreciate your feedback.
Booked weeks ago, it was a hot afternoon and we got placed outside as the tables inside were full.
Hi, thank you for dining at Hurricane's Grill Darling Harbour and taking the time to send us this review.
Excellent food. A just bit more lighting would have helped to see what we were eating. Maybe rib dishes could be presented better. Having the chips under the ribs meant they got a bit soggy by the time we got to them.
Hi Gregory, thank you for the feedback on your dining experience with us. We sincerely appreciate your insight because it helps us build a better customer experience. We hope to see you again soon.
To noisy can’t hear yourself think, let unknown talking with someone, even kids said it was to noisy.
Dear Karl, thank you for letting us know about this. We are looking into this issue with our Operational team. Your feedback helps us to get better.
I ate half beef rip. It had bad smell and was tough.
Nice staff and services. Pork ribs are very delicious and worth a try. Overall, this place fulfill my expectation and I will try again in the future.
That's great to hear! Hurricane’s Grill Darling Harbour staff thanks you for your amazing feedback. :)
Nice view,well pork rib
We are really glad you enjoyed our pork ribs and the beautiful harbour view. Thank you for your review. :)
It was excellent, there were many great options to feast from which would fill you up quickly, better alternative than most of the Michelin starred foodie places out there.
Wow, this review made our day! Thank you so much for this amazing feedback. :)
Service was so good and food also good but little bit dry pork ribs it was disappointed.
Hi Suyeon, thank you for posting this review and for your feedback about the pork ribs. We hope to see you again at Hurricane's Grill Darling Harbour.
Have been going to the restaurant for some time now. This was the first time to experience "bad quality" ordered the 700g Rump as medium (ordered many times before and was a favourite) however was hard to cut and unpleasant to eat we had to send it back. Also ordered Rump cap but were not the usual quality even as medium rare. Not sure if this was a bad batch or the supply quality has changed!
Great food, amazing service! The view wasnt really great tho but everything was satisfying overall
Hi Stella, thank you for this 5 stars review! We are glad you enjoyed our food and service, our staff will be happy to read what you wrote. We hope to see you again soon. :)
I brought my New Zealand friends to dine at the Restaurant as I want them to experienced one of the well known Grill Restaurant in Sydney. We came across the Service has dropped, we wasn’t pleased with the Waitress that took the order for us. We have asked her 3x times for a complimentary bread during the ordering in between waiting for the meal as I want my friends to try. This is the first time they come to Sydney. Waited and waited, no bread got delivered. I asked a another waitress and she delivered to us straight away. The food is great, environment is super but only the service is a bit poor.
I lived in Sydney, I don’t mind but for someone from overseas, is not a pleasant experience. Thank you.
The staff were not really nice. It was too noisy. The men who sat the next table spoke too loud. The food was ok but not as well as I came last time.
Hi Ashley, we apologized for any inconvenience we may have caused you, and we appreciate you taking the time to send this review and bring the service issue to our attention. Thank you!
It was a celebration for my birthday and I was given a free bottle of wine as we had a table of 4. Everything was lovely and I will be back.
Hi Marilyn, we are really happy you had a great time and enjoyed the wine! Thank you for choosing Hurricane's Grill Darling Harbour for your birthday celebration. We are looking forward to seeing you again. :)
Best place on the planet for ribs !!! and the seafood was great too .. Staff and service was fast and friendly. This is an eat and go place, not somewhere to sit and enjoy a romantic evening, but well worth it as the food is excellent.
Hi Jayne! Thank you for leaving this 5 stars review, we really appreciate your feedback. Our staff will be happy to read what you wrote. We hope to see you again soon. :)
I booked a table for me and my wife for our 30th birthday, although it was late notice they accepted the booking.
When I booked online there was an option to make any requests, I simply requested a scenic view on the balcony for the occasion mainly for photos etc.
When we arrived we were put inside, I was clearly annoyed, the waiter seemed to notice after me and my partner were making a slight scene,
tops to the waiter for noticing although he put us on a table in the corner with no view and I’m to tall and kept hitting the corner wall with my arm, very uncomfortable... after me and my wife talked it out for a bit about the sh*t situation I just got lazy to even bother asking to move again.
Apart from all that the food was actually pretty damn good, ribs are defiently a good option.
Manager seems to be a bit to hard on the staff in public they seem to try hard in a very busy workplace. Shoutout to them!
Hi Ali, thank you for taking the time to leave us this review. We are sorry that your experience at Hurricane's Grill Darling Harbour didn’t match your expectations. We hope in the future you will reconsider come dine at one of our restaurants.
We have a table for 10 and expected excellent service & food - especially with your $$$+ rating.
We received zero service unless we tripped up the waitress (who was busy).
The time from arrival to food delivery equalled a table for 4 next to us that served THREE groups ahead of us.
My salmon salad was ORDINARY (I do a better job at home)
Your signature ribs tasted PRE-COOKED and warmed up.
Dear Geoffrey, thank you for taking the time to leave us this review and bringing these issues to our attention. We are sorry that your experience at Hurricane's Grill Darling Harbour didn’t match your expectations. We hope in the future you will reconsider come dine at one of our restaurants.
Even though we booked a table we still had to wait about 15mins for it to be ready. The staff were lovely and the food was excellent. I personally wouldn’t go back only because we couldn’t have a conversation as it was way to loud. It was not the relaxing family dinner we had hoped for.
Hi Leanne, thank you for your review, your feedback helps us to get better. We hope in the future you will reconsider come dine at one of our restaurants.
Hurricane's is a winner every time I go. Service is quick and friendly, the food is absolutely delicious and the view of Darling Harbour is great. Can't wait for my next meal there!
That’s great to hear, Anna! . Hurricane’s Grill Darling Harbour staff thanks you for your amazing feedback. :)
Group of 8 of us had pork ribs, beef cheeks and pork knuckle on a busy bustling night. Meals were fair but the pork knuckle a bit dry. Service was under pressure due to the heavy demand but was good despite that.
I was a fan of Hurricanes. What has happened???. Definitely something has changed. I noticed subtle changes to the restaurant and to the menu, which can be normal as they improve their environment for dining. But, our table of regular 5 people all agreed, the meat was poor for the first time - tough beef ribs, the lamb too chewy, the salads different and not to the usual standard; the pork ribs not too bad but not fantastic as per usual. Definitely feels like a change of management. We sent some of our ribs back to the kitchen because they were cold. They were also really fatty. They were happy to help out, the ribs came back hot but still very fatty and poor quality. I have friends who have became fans of hurricane's because I introduced them, I quickly contacted them to say, it's different, not what it was. A sad moment as we may not go back...