Hard Rock Cafe - Barcelona
Llevo 10 años visitando el HR Cafe Barcelona y me gusta mucho. Soy muy crítico con el HR porque sus estándares de servicio y calidad siempre han estado muy arriba.
En mi última visita note que sacaron algunos aperitivos tibios y los aros de cebolla estaban blandos cuando siempre los he comido calientes y crujientes. Me sirvieron una salsa con mi Legendary Burger que estaba malísima y amarga ( asumo alguien la pifio en la cocina ). El pan de la hamburguesa no era de calidad y se rompía haciendo imposible el disfrute de tan buena hamburguesa. El Bacon de la Hamburguesa estaba frío y quemado ( los tienen hechos y los ponen cuando alguien pide Bacon ).
En los postres insisto que no valen lo que cobran, el Brownie es de caja y esta seco . . . bastante malo. Yo soy cocinero y tengo un canal en Youtube, lo digo porque tengo criterio para valorar tema comida.
Al New York Cheesecake lo dañan al decorarlo con chocolate . . . muy mal. Un New York Cheesecake si es bueno ( este lo era ) solo necesita un coulis de fruta encima y punto.
Volveré y espero este dia que lleve a 8 personas a comer haya sido un fallo puntual . . . sigo apostando por el HR Cafe.
Went there for a birthday treat.. The whole experience was great and the prices no more expensive as other restaurants. Only thing was a bit poor was the waitress was not cheerful or as helpful as others.. But go back again no problem
Best burger I ever ate, staff is very friendly, price is good!
Friendly, lively atmosphere in exciting surroundings. Welcoming, attentive staff. Great tasting, well presented food. Good choice of drinks (if a little pricey). I booked our table online as a birthday treat for our son. After the main course, two members of staff arrived with a free dessert containing a candle, complete with "happy birthday" rendition. A lovely, unexpected gesture.
Excellent staff and excellent food too the staff really looked after me and made me feel comfortable and welcome
There were some terrible Mangement Faults at the HRC Barcelona.
First they canceld my reservation
and asked me to change form friday 8th Nov. 5 O'Clock PM to Saturday 9th Nov. 5 O'Clock.
They called me three day befor directly and apologized - and said we will get a welcome Drinkas well in additon to birthday-Surprise for my Wife.
on Sat 9th Nov. nobody there even had glimpse about the Welcome Drink and the Birthday Surprise for my Wife. I asked the Waitress. She said: I don't anything about this, please aske the STaff Member at the entrance when you are leaving:
So I asked the Staff Memeber at the Entrance. She siad the same, she does not know anything about these two Goodies for Our HRC Visit.
I aksed to meet the HRC Manager:
His reactiom was poor: He also did not know about the two Goodies. He is sorry, he said, and said Happy Birthday to my wife who was standing next to me.
I am since 3 decades a Memeber of HRC Reward Club, but I never before had such a bad HRC Performance!
He did not ask us for a drink at the Bar, when we were leaving, he did not offer us something a Goodie from Rockshop - really nothin!
I am sure that Open Table gave the info correct to HRC Barcelona!
And I will write to HRC London as well.
But this was really Aweful.
pretty cool place, quite expensive and takes long to have a seat even with reservation, but the food was great!
Food was average at best. Chicken tenders over cooked and chicken club sandwich very average. Table was wobbly so almost toppled the drinks every time I tried to cut my dinner. You can get a much better meal locally for a more reasonable price . Asked the waiter for change of a 10 euro for a tip. I asked for two 5 euros and he came back and gave me one assuming what his tip was and we never saw him after that. Not impressed
Man wird sehr nett am Eingang empfangen, wird von einem der sehr freundlichen Kellnern/innen zum Tisch gebracht! Das Essen ist sehr gut.... Wie in allen anderen Hard Rock Café's auch!
Awesome place, awesome people, awesome food. Amazing!
UhhAbsolutely delightful, me and bradley loved our experience 10/10 would recommend to my neighbour
Muy caro para una comida mediocre. Lo único que valió la pena fue la camarera. Mucho ruido y encima que teníamos reserva nos hicieron esperar. No volveré
Everything was so incredible that during our 3 night stay we are here twice! Can't fault the staff at all,they were so attentive and lovely and the food was beautiful!
Atmosphere is great
Staff are friendly and helpful
We arrived on time for our booking (19:30hrs) and were told there was at least a 30min wait. We waited 50mins to be seated.
Service was very slow. We waited 30mins just to order a drink. The food was undercooked - three (From four) of our party ordered burgers and each one came out raw and only slightly cooked on the outside. Each of these people were ill that night because if the food - most of which was left after blood ran out of the one burger and an other had a burger bun soaked in blood.
To top it off, I gave my Hard Rock Cafe ID number and 48 hours later my visit is still not showing on my account. I have just called into the restaurant and have been refused help. The manager ‘Mo’ has told me there is nothing he can do for me and I am to ring customer services to get help.
It was the worst service I have ever received. When I return to Barcelona, I WILL NOT return to this restaurant and will recommend all family and friends do the same in the future!
Lovely evening at the Hard Rock Cafe. The security Guard was also very helpful in watching out for my bag in which he told me to be safe and for that I was very grateful. Very friendly staff and the food and cocktails was amazing. Our table was booked for 11pm so the noise levels was low and the atmosphere was perfect for a late night dinner and cocktails.
De bediening was geweldig. Ze dacht goed met je mee en gaf eerlijk advies. We werden vlot en snel geholpen. Het eten was goed en ons toetje heerlijk.
We always visit hard rock in any city while on holiday as we really enjoy the music and memorabilia. We met up with friends on this occasion. The waiter was efficient and pleasant. I ordered the the steak salad, I had to return it as my steak was a little too bloody for me. That wasn’t a problem at all but my steak was very tough and difficult to cut into. The other meals were fine, everybody seemed to enjoy theirs. Hard Rock Cafe is a little pricey especially if there are a few of you but I guess you’d expect that. As always great music and a fun atmosphere.
Very good food. Service was good but we did have a small wait. But overall a good experience......................
Very good just a shame that the burger wasn’t medium, as requested
Super leuk om hier te eten. Kwaliteit is prima maar de beleving is super.
All the staff that served us were just lovely and could not have been more friendly and helpful. Well done to them.
barrière de la langue dont le personnel se fiche complètement. pas d'effort de leur part. une salade cesear sans poulet donc en fait une salade verte avec quelques croutons et c'est de notre faute parce que nous ne l'avons pas indiqué a la commande que nous voulions du poulet. Scandaleux.
Nice HRC. You know what you get before you enter. It’s the advantage of a chain. But I like it. Food was good. Waiter Federico was a nice guy
Definitely book if you are going! Food amazing and cocktails the best!
Everytime I'm in a town that has a Hard Rock Café, I do my best to visit. This was my third visit to Barcelona and I finally had the time. Even though it was a Monday, the place was full so, as usual, I recommend to make a reservation prior to the visit. When I arrived, waiting time was 50-60 minutes.
Food, as usual, was great, as was the service. My only complaint is that, in spite of its name, there isn't enough Rock music in the screens and that kinda takes away the fun of visiting. Only HRC where I heard rock at all times during my visit was Piccadilly a few weeks ago.
Lovely food and good value for money. Server Carlos was really good and helpful. Great atmosphere and as usual with all Hard rock cafes very busy. The customer service person on the front desk Glaynes was brilliant. She made the experience memorable. Thanks
My husband had a medical incident and the manager and staff were exceedingly helpful and supportive. Thank you!
The table was not ready when we arrived. We waited 30 more minutes, thats not good when we have madea an recervation
Excellent food at sensible prices. Our server Marta was fantastic. We were a little early for our booking but the customer host Glaynes got us in a soon as possible. Great atmosphere. Love the experience.
Het eten was TOP. Maar het café koud en weinig sfeer. De ober had ADHA in het kwadraat. Jammer. In Berlijn was het HRC super gezellig maar in Barcelona viel het hard tegen.
Good music, not too loud, different bands and genre. Food good, service exellent
Very long to wait for the food!!!
It was my birthday so I thought I received a cocktail or something but nothing.
Very good experience as always in HardRockCafe! The waitress Victoria was really nice with us!
Shared starter was huge and main arrived as starter being taken away. Would prefer to have had time to let it settle as I was full. (And I have a good appetite). Chips were not that warm but burger was delicious - what I managed to eat. Felt like we were rushed so table could be used again. Loved the music band decor but won’t be returning in a hurry
Excellent table with an excellent atmosphere and service. The birthday surprise was an added bonus especially as we had not requested anything. Would go again
Food quality was poor. Well done steaks were served to us as medium rare. So called creamy potato mash had what appeared to be the scrapings from the bottom of a burnt pot in it. The prawns/scampi used on the steak topping were far from fresh. When touched they turned to mush - no texture at all and they had a bit of a smell. It was a very expensive meal and very poor quality. We even got served the wrong drinks! People on the table beside us complained about the poor standard of their food as well! Hard Rock need to ensure people get what they are paying for!!
Excellent food, service and ambiance. Could not fault anything. Just what you would expect from any Hard Rock Cafe.
Één must visit als jij in Barcelona bent