Hacienda San Angel Gourmet
experience. The restaurant atmosphere is elegant, the view is breathtaking and the service is impeccable. The menu presents delicious upscale Mexican and International cuisine including gluten free and vegetarian dinners.
Talented Joya de Mexico Mariachi band serenades diners up to six nights a week during the high season to the delight of all. HSA Gourmet is a superbly elegant, scenic experience perfect for romantic dinners and all special occasions.
Hacienda San Angel Gourmet is located on site at the Hacienda San Angel luxury boutique hotel and sits above the visitor loved Malecon. HSA Gourmet is open to hotel guests and the public for dinner and a seasonal Sunday brunch.
Amazing restaurant with good music and excellent food!
What a view! This place is worth coming to once a year to see the sunset. The service was excellent and the food was good. I will be back every year I come to Puerto Vallarta. Thank you for the wonderful evening.
Thank you! We appreciate you choosing to dine with us and for taking the time to give us a review. We value all of our guests and their feedback. So glad you enjoyed your visit. Wishing you a wonderful new year!
Terrific place in all respects. Beautiful. Excellent food, service and atmosphere.
One criticism: The buffet table is now set up so you can't get to the cold food for being blocked by the diners waiting for crepes and omelets.
No longer! We have taken steps already to rectify that situation thanks to the feedback of another guest. We want to serve a wonderful experience to all of our guests and value their feedback very much. Thank you for taking the time to give us a review. I hope we have the opportunity to serve you again but better. Thank you again.
The Sunday brunch has always been fantastic and we always book reservations far in advance when we visit every year. The flow of everything has always been fantastic and the food superb. The view is breathtaking as well.
This year, however, things have changed. The actual brunch is not in the same location anymore. This was fine as the new location was still breathtaking. What was absolutely inexcusable however was the new setup and flow. The wait time was horrible. There has always been an omelet and crepe station but it is now located right in the center of the buffet; creating one line for everyone. Unfortunately, this now means that you have to stand in line for 30 minutes to access ANY of the buffet because everyone waiting for their “made to order” items are waiting in the same line backing it up. The flow was absolutely horrible. Being someone who runs facilities in the service industry, this is restaurant 101. Guests were upset and I personally heard several say they weren’t waiting any longer. Our own guests who we brought for their first visit were completely over it. They were able to grab a couple items and then we all decided to leave as we weren’t waiting in a queue AGAIN. The overall impression was it was very disorganized it really made us not want to return. Especially since we paid $120 US for literally 3 items we were able to get to in the line.
This is quite unfortunate because this has been a very special place for us in the past. It seems as though they need to hire someone who knows how to run a brunch service adequately. It was amateur hour at best. We will be looking elsewhere on future trips.
As I responded to your complaint on TripAdvisor this morning, I guarantee this experience will not be repeated. I have already taken steps with my restaurant manager and head chef to make necessary changes so nobody ever has your experience again. I am curious about the intensity of your feedback and energy spent placing it on multiple sites. I so regret you had this experience though I am extremely grateful for the notice so I could make needed changes. Thank you again.
The brunch we had was exquisite: smoked salmon, shrimp, hand-sliced prime rib, deviled eggs, fresh fruit crepes, mimosas, pastries, fresh fruit, a violinist, and wonderful service. The value was superb. Dinner is equally wonderful. Highly recommended.
Thank you! Your feedback is so appreciated. We really do enjoy serving pleasure and enjoyment to our guests. We are delighted you enjoyed your visit. Thank you for your patronage and complimentary words. We wish you a wonderful 2020!
Great job top to bottom.
Thank you! We always hope to give all of our guests a wonderful experience and are delighted to know that you were pleased. We value feedback from guests very much. Thank you for choosing to dine with us and for taking the time to give us a review.
The setting is incredible. Very cool place. the food and wine is just okay- nothing special
Thank you for choosing to dine with us and for taking the time to give us a review. We value all the feedback we get. I'm sorry you did not enjoy the food more. We will definitely continue to explore ways to please all palates. Thankfully you were able to enjoy the ambience. Thank you again for your comments and have a wonderful 2020!
Thank you! So glad you enjoyed the view. Thank you for choosing to dine with us and for taking time to give us a review. Your feedback is valuable to us. I hope we have the opportunity to serve you again.
We were told it is a must to eat at this fine establishment. I am happy to report it lived up to its reputation. Fabulous setting, superb service and wonderful food. All capped off with marvelous mariachi group. Will return in the future .
Thank you and bless whomever encouraged you to dine with us. We really do strive to provide our guests with a wonderful experience. We truly value all feedback and thank you for taking the time to give us a review. We wish you a wonderful 2020!
Amazing food, epic Mariachi
Thank you for coming to dine with us and for taking the time to give us a review. We do enjoy serving up pleasure to our guests and value all feedback. I see we came up a little short in the service and we will definitely strive to improve. I hope your experience is nothing short of perfect on your next visit. Have a wonderful new year!
A wonderful place! We are always pampered and the food is fabulous!
Thank you so much for your patronage, for taking the time to give us a review and for your complimentary words. We work hard to give all of our guests an enjoyable experience. Your feedback is very valued. We wish you a wonderful new year!
IT WAS GREAT PLACE. FOOD WAS AWESOME. SITTING DIRECTLY IN FRONT OF THE BAND PLAYING WAS TO LOUD. YOU COULD NOT TALK TO EACH OTHER. NEXT TIME WE WILL ASK TO BE IN THE BACK PART.
Great strategy! Or you can come on Saturday when we do not have mariachi. Managing the volume of the mariachi has been a forever challenge with some nights better than others but even on a good night it is difficult to have a conversation while the live music plays; for this reason the music is kept to 35 minutes. Thank you so much for choosing to dine with us and for taking the time to give us a review. We want everyone to enjoy their visit and value your feedback very much.
Oiling player was way too loud, had a hard time having conversation over it
Thank you for you for visiting, for taking the time to give us a review and for your honest feedback. Managing the volume of the mariachi is an ongoing effort with some nights more successful than others. However even when they are at their best, it is still difficult to have conversation. We keep the playing time to 35 minutes for this reason. Saturdays we do not have mariachi and is the best night to come for those who prefer to dine without the live mariachi. Thank you again!
Food was excellent. Server was attentive but not intrusive. Crepes outstanding. Awesome broccoli salad. Tres leche cake one of the best. Will definitely come again.
Thank you Janet for having brunch with us and for taking the time to give us a review. We treasure our Sunday brunch and hope to give all of our guests a wonderful start to their day. Tres leche is definitely one of my favorites and I make sure to have a slice every Sunday! Thank you again for your patronage and have a wonderful new year.
Beautiful place and great food, service and ambiance 😍
Thank you so much for visiting and for taking the time to give us a review. So glad you enjoyed us. A lot of effort goes into working to meet expectations of excellence. We are striving to deliver pleasure and enjoyment to everyone and value every guest's feedback. We hope to serve you again and wish you a wonderful 2020!
It’s a beautiful place and service was perfect.
Thank you so much for coming to dine with us and for taking the time to give us a review. We strive to please each and every guest and value getting feedback. Thank you for your complimentary words however we will continue to strive for a 5 star rating as that is what we hope to give our guests in their experience. Thank you again and have a wonderful 2020!
Another lovely evening at Hacienda San Angel, where the service makes you feel like a special guest and the food is delicious. We had the lovely lightly fried crisp calamari to start, with our cocktails, and then enjoyed the expertly prepared Baja lobster (cooked expertly to avoid the chewier versions you often find) and the Chile Relleno without the excessive breading you often encounter. We loved the Mariachis, especially the extraordinarily talented harpist. If you get a chance, be sure to take a look across the street at their sister property, La Capella, for a view of the Cathedral and the exquisite dining room and be sure to visit there for a wonderful Italian meal.
Thank you so much for your patronage and for taking the time to share your experience. We strive to deliver pleasure and enjoyment to all of our guests so we value all feedback. I also appreciate your acknowledgement of La Capella although we are no longer associated. My Mother, Janice Chatterton, created both restaurants and though La Capella went to the property owner on her passing, I do still love to brag on Mom. Wishing you a wonderful 2020!
Beautiful building and art! Food was great! LOVE LOVE LOVE!
Thank you! So glad you loved it. My mother spent years creating the Hacienda San Angel and she would love your appreciation. Thank you very much for choosing to dine with us and for taking the time to review us. Feedback is so very valued. Wishing you a wonderful new year!
We had an outdoor table which was beautiful until the sun went down and then was not very well lit and quite cold. The restaurant was lovely giving blankets. However my suggestion is to sit under the chandlers and more indoors!
Oh no, I´m so sorry. I hope the blankets helped. Thank you so much for taking the time to give us a review. It may be time to invest in outdoor heaters. We strive to please our guests and deliver an enjoyable experience. We value your feedback very much. Thank you for choosing to dine with us and for sharing your experience. We wish you a wonderful 2020!
A must visit when in PV. Food, service and view of the city are amazing! Highly recommend.
Thank you for visiting us and for taking the time to give us a review. We are delighted you enjoyed your visit. We appreciate all feedback and enjoy serving up pleasure to our guests. Have a wonderful 2020!
This is a beautiful setting for either a date, special occasion, or just a great meal. In addition to the excellent food, the service was excellent. We enjoyed the violinists, but the mariachis made the evening perfect.
Thank you! We so appreciate receiving feedback to know how we are doing. All of our staff enjoy serving up pleasure for our guests. Thank you for visiting and for taking the time to give us a review. Happy New Year!
Excellent food with a romantic and beautiful ocean view of Puerto Vallarta. We were graced with a violinist at dinner who went around the whole restaurant and played wonderfully. Later on, a stupendous mariachi band played and made the evening even more enjoyable. Honestly, whatever you order for food you can’t go wrong. From the appetizers to the main dishes, the presentation is gorgeous and the flavors are to die for. Highly recommend this restaurant. When in PV, this restaurant is a must!!!!
Thank you! We strive every day to serve pleasure and enjoyment to our guests. We appreciate the feedback to know if we are hitting the mark. Thank you so much for choosing to dine with us and for taking the time to give us a review. Have a wonderful 2020!
Was only disappointed by the fact mariachis were not present
Oh no...you left too early to catch the mariachis. So sorry. Thank you for visiting us and taking the time to give us a review. Feedback is greatly valued and we appreciate hearing from you. Next year I will schedule the mariachis earlier if I can. Have a wonderful 2020!
Amazing food but the mariachi way to loud
Thank you for taking time to give us a rating. Yes, they can be loud and it is an ongoing process to manage; some nights better than others in that regard. We appreciate that you chose us to dine and giving us your feedback to let us know how we are doing. Thank you again. Happy New Year!
This is my favorite spot in Vallarta. I have been several times and it is always consistently great.
Thank you for taking time to give feedback and to give us a rating. I especially appreciate your ongoing patronage and I hope we continue to give you the same wonderful experience every time. Happy New Year!
Best mariachis in Puerto Vallarta! The angel hair pasta was fabulous… Perfect place for a big family celebration of life, and la Sagrada Familia!
Thank you! Knowing you enjoyed your visit is our best reward. Thank you for coming and for taking time to share your experience. Happy New Year!
This place is awesome! The views, the food, the staff, the mariachis- everything is wonderful. Our server, Sergio, was so attentive and had wonderful suggestions. It was my mother's birthday and he went over and beyond for us. This place will not disappoint.
Happy Birthday Mom! Thank you for choosing us to celebrate and for taking time to share your experience. I will be sure Sergio knows his service was appreciated. Happy New Year!
We had a great table overlooking Puerto Vallarta and the day was beautiful!
Brunch was excellent, eggs/omelets to order, fresh crepes to order, shrimp, smoked salmon, salads, fresh fruit, Mahi Mahi, chicken, carved prime rib, macaroni and cheese, bacon, sausage, hash browns and desserts. Complimentary mimosa to start and a nice wine list. Service was prompt and friendly!
Thank you! We are delighted you enjoyed our brunch. Thank you for taking time to share your experience. We love to serve enjoyment and your compliments are our best reward. Happy New Year!
We celebrated our anniversary and our experience was MAGICAL!! we had a beautiful view of the city and we were serenaded by the outstanding Mariachi Joyas de Mexico , but even better was the wonderful chef creations from beginning to end, as well as our server Oscar who took wonderful care of us... Our night at Hacienda San Angel will be in our hearts and we will come back soon.!! :))
Thank you very much Sergio for taking the time to share your experience. It is our absolute pleasure to provide enjoyment to all. I will be sure that Oscar knows his service was appreciated. Your patronage is appreciated and I hope we can serve you again. Wishing you a wonderful 2020!
Our family with teenagers had a lovely evening with great service from Sergio ! Sergio has fantastic recommendations , the live music was fantastic and the food and view memorable !
Thank you so much for taking the time to give us a review. We will make sure Sergio knows his service was appreciated. We appreciate your patronage and value all feedback. Wishing you and your family a wonderful 2020!
Beautiful setting in old style Mexico, with service and food unsurpassed in Puerto Vallarta.
Thank you so much Nancy for taking time to give us a review. A very nice review as well. I am also touched that your negative experience you kept private. I appreciate very much your feedback and will review with my manager. We try to allow 2.5 hours per table at this time of year when we make reservations. I will find a better way that is more sensitive and less rude to facilitate transitions from one reservation to the next. Thank you again for your feedback. I wish you a wonderful 2020!
This place is magical and beautiful. Everything about it was so perfect. The views, the food, and music- we can’t wait to return!
Thank you so much for taking time to give us a review. I say this to all who do but sincerely mean it. We value feedback and appreciate those who visit. We look forward to your return as we enjoy delivering pleasure to all who walk through our doors. We wish you a wonderful 2020!
Always an excellent dining experience! Thank you!
Thank you so much for taking time to give us a review. We appreciate your patronage and all feedback we receive. It is our goal to serve enjoyment to all who visit. We wish you a wonderful 2020!
We had such a great evening. Maricio was an outstanding server, the food was incredible and when we left on Christmas Eve all of the servers gave our family impromptu hugs and wished us Feliz Navidad. A memory for a lifetime!
Thank you so much for taking time to give us a review. You were clearly 5 star guests! We truly love to please others and are delighted you enjoyed your visit. We wish you a wonderful new year!
We love Hacienda San Angel! The mariachis are the best in Vallarta, make sure to get there for sunset, it’s beautiful!
Thank you so much for taking time to give us a review and your complimentary words. It really is our pleasure to serve and make others happy. Thank you for your patronage and we wish you a wonderful new year!
We had an excellent evening food, service and atmosphere was 5star🌟
Thank you so much for taking time to give us a review. We delighted you enjoyed your visit as that is what we strive for. Thank you for your patronage and we wish you a wonderful 2020!
Julio is a fantastic server. Super awesome venue. Great birthday dinner.
A most beautiful location overlooking PV. Service is so professional, food beautifully prepared and delicious. Mariachi band an added bonus.
We come here every trip to PV for a night of mariachi music. The food is good, served is excellent, and ambiance in the old house Richard Burton bought is extraordinary. It also is a hotel but primarily
Is a restaurant
Thank you for taking time to give us a review. I value feedback of our guests and appreciate your patronage over the years. We are a luxury boutique hotel with 12 rooms in addition to our restaurant. I hope to serve you more value on your next visit. We strive to serve enjoyment to all who visit.
My husband has been trying to get me to your restaurant for years. I am sooo sorry that I did not go to dinner at this restaurant years ago. It was truly wonderful!! The staff could not have been nicer or more professional. The food was delicious and beautifully presented! Sent out photos of our desserts to all our friends. I am not much of a mariachi fan but loved the band’s music!! Such a fun evening in a beautiful setting to watch the sun go down. We will be back!!
Wonderful! I'm so glad you had such a good experience. Thank you to your husband as well for his tenacity. We strive to deliver an exceptional experience to all who visit us. Thank you for taking time to give us a review and thank you for choosing to spend an evening with us. Wishing you a wonderful holiday!