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Cena Romantica
7:00 PM

Hacienda el Mortero - Hotel Krystal

29 reseñas
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De MXN310 a MXN500
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Mexicana tradicional
Etiquetas principales:
  • Divertido
  • Ideal para aniversarios
  • Música en vivo
Durante la época de la colonia y hasta principios del siglo XX las haciendas fueron los principales centros de producción en torno a los cuales giro la vida económica de la Nueva España. En ellas los hacendados y sus familias disfrutaban con toda clase de lujos y comodidades. En este marco no podría faltar la buena mesa que mezclando la cultura Española y las costumbres regionales dio origen a la cocina criolla, que aporto a la Gastronomía Mexicana Deliciosos Platillos de nivel internacional. En el estado de Durango, al norte de México, se encuentra la hacienda "El Mortero" como un espléndido testimonio de nuestra herencia cultural. Su construcción actualmente es considerada como una joya de la arquitectura del siglo XVII y es dignamente representada por nuetro restaurante Hacienda El Mortero, construido como una réplica del casco de la obra original.
Estilo de velada
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Mexicana tradicional, Mexicana, Mexicana / Americana regional (Suroeste)
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Brunch Domingos: 9:00-2:00pm Cena Diariamente: 6:00 - 11:00pm
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Número de teléfono
01 998 848 9800 ext. 77
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Opciones de pago
AMEX, MasterCard, Visa
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Vestimenta recomendada
Informal y elegante
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Chef ejecutivo
Ivan Loera
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Intersección en calle
Blvd. Kukulkan
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Detalles del área de estacionamiento
Estacionamiento privado de Hacienda el Mortero
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Transporte público
A 1 cuadra del restaurante (3minutos)
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Música de Mariachi en Vivo todos los días aparte de magia y diversión con el mago Kizma.
Almuerzo de fin de semana, Bar completo, Cervezas, Restaurante bar, Trae tu propio vino, Vinos
Lo que 29 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
3.7con base en calificaciones actuales
Ruido · Moderado
71 % de las personas lo recomendaría a un amigo
  • 5
  • 4
  • 3
  • 2
  • 1
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Más nuevas
5.0Comieron hace 4 días

The food was amazing . The margaritas are amazing and a great and very strong. Service is fast, polite and cordial. Our sever Alberto made us feel like kings and queens.
You have to try this restaurant if you visit Cancun. Great for special occasions.

1.0Comieron en 15 de marzo de 2018

Was excited to try this with our hotel stay at Krystal Cancun. I'm sure the restaurant does not deserve one star, but unfortunately when we arrived and showed our reservation booked from Open Table, they said they did not know what it was and would not honor our reservation, so we were not allowed to eat at the restaurant. Very disappointed.

5.0Comieron en 28 de febrero de 2018

Mi esposa y yo fuimos a comer el día 28 de febrero a celebrar mi ochenta aniversario de vida. Buena comida, buen ambiente. Los s gelicito

2.0Comieron en 7 de enero de 2018

Frankly this was our most disappointing meal out of about 14 we had when we were in Cancun. We were motivated to book this place because of reviews, ignoring some of the worse reviews that actually turned out to be pretty accurate. While we were hoping for a very authentic Mexican experience from drinks, cuisine, etc. the most authentic thing was the mariachi playing. While my friends were not enthused due to how loud it was and playing at each table, I enjoyed them. The meal started off poorly as we opted for the large margaritas that we saw at multiple tables and they were the worst margaritas all three of us had in Cancun and possibly ever, extremely sweet but somehow lacking flavor and could not taste any alcohol (had to ask for more tequila just to dilute the drinks and make them drinkable). Had the guacamole (forgettable) and cheese chicharrones (not bad) for appetizers but the chips used were almost inedible. We went with the enchiladas (recommended) and a fish special for entrees and these were all nothing special, none of us finishing our meals. By the end of the meal the only thing I was looking forward to was one of the flame coffee drinks, but the check was dropped before we could even get one. If you are looking for an authentic Mexican meal/experience, do not go here.

5.0Comieron en 3 de enero de 2018

We were in Mexico for the holidays, and we took our parents here for their wedding anniversary. A great experience with a live mariachi band that went table to table getting song requests or singing a song in Spanish based on the occasion you were celebrating. We enjoyed the food thoroughly, ordered a great bottle of wine, fantastic guacamole, and I personally had a really tasty fish. It was pricier than any of our meals in Mexico (we generally went for a lot of smaller family-owned local spots), but definitely worth it for a celebration!

1.0Comieron en 31 de diciembre de 2017

I swear I had the worst experience in my life! I made an online booking for 31st of December about a month ago since I’m traveling all the way to Cancun from Japan with my family. I have got confirmation email also reminder the day before our booking. However when I arrived on the day after a long day, the lady at the front told me that they have party and they don’t accept online booking which didn’t make sense at all. Even worse, they never apologised and just shout us out, like seriously shout the door and locked us out in a very rude manner. That was the worst service I have ever experienced. You should have not accept the online booking if you aren’t available on that night as I saw few groups got reduced with the most rude attitude by the staff. I hope you will have a better service manner to the customer.

4.0Comieron en 29 de diciembre de 2017

We really had fun at this place. The huge margarita was delicious and fun to share! We also loved the live mariachi band. It was perfect for my birthday. The chips/Guac were excellent, as was the atmosphere. The rest of the food was ok - not outstanding - but the whole place was fun and lively, plus it was right in the heart of the Cancun. So, for anyone staying nearby, it was convenient and easy to get into. I would go back.

4.0Comieron en 28 de diciembre de 2017

Good food with live music.

3.0Comieron en 8 de octubre de 2017

Competent Mexican food in a very touristy area. Great service. Does not have a drink menu, Margaritas seem to be the main seller along with standard drinks. Reasonable price and a good mariachi band.

1.0Comieron en 7 de octubre de 2017

Service was non existent for a restaurant that was 25% occupied. Our appetizer came out after our main dishes. Our drinks were constantly empty & we'd have to flag someone to come over.

2.0Comieron en 10 de septiembre de 2017

I first ate at this restaurant 20 years ago with my family; we loved the festive atmosphere, the originality of the food and the friendly service. We would go back each time we were in Cancun because the restaurant had a special place in our heart, and our first dinner there after Wilma felt like seeing an old friend again.

However, looking unsentimentally at El Mortero on my most recent visit made me realize that the place isn't anymore what it once was. While the quality of the food was pretty decent (but not great), service was subpar and hurried. You felt like you were in a factory - they want to sell you something quickly and then turn over the table to the next party. This wasn't a nice experience and I don't think I'll come back.

3.0Comieron en 4 de septiembre de 2017

A typical resort tourist restaurant. Ok experience for kids. Nothing special. Nothing bad.

5.0Comieron en 6 de mayo de 2017

Amazing tacos! The tortillas were excellent! The mariachi band was a nice touch and the staff were attentive and very nice. I would definitely go again the next time I find myself in Cancun!

4.0Comieron en 20 de abril de 2017

Food was delicious and the mariachi band was actually quite good. Very authentic Mexican dining experience.

3.0Comieron en 17 de marzo de 2017


5.0Comieron en 22 de febrero de 2017

The best meal during our stay in Cancun!

5.0Comieron en 16 de febrero de 2017

I came with my boyfriend and his family. It's a lovely place with authentic Mexican feel to it. Food was very fresh and delicious. Only a down fall was desserts. We all had different ones and non of them were nice which is a real shame as the food was great. We would definitely come back

3.0Comieron en 15 de febrero de 2017

Food was pretty good but service pretty awful. Our server kept running off in the middle of taking our order and just completely forgot about multiple drink orders. Mariachis are awesome.

5.0Comieron en 13 de febrero de 2017

Bright and cheery with a great band. The food was very incredible and served by extremely attentive staff. Overall a uniquely memorable experience for my family!!!

5.0Comieron en 9 de enero de 2017

Everything was wonderful, from start to finish! The host was welcoming, the service was attentive and the food was amazing. The margaritas! the ambience was romantic, complete with a wonderful mariachi band. I highly recommend Hacinenda el Mortero!

2.0Comieron en 9 de enero de 2017

Food was delicious. Drink was large and tasted of no alcohol. Had to ask 3 times for water and 3 separate times for wine. Waiter refused to give us our leftovers. Said they were not able to. Then after he gave us the bill he came and grabbed it back, took it away and put an 18percent tip in that space on receipt. We called another over and asked about it, he said we could cross it out. We did.

3.0Comieron en 10 de diciembre de 2016

El Restaurant es bonito, la comida es buena, son raciones demaciado pequeñas y el precio exageradamente caro, x eso no lo recomiendo

5.0Comieron en 9 de noviembre de 2016

Great food and service and really nice atmosphere. Will return next time we're in Cancun.

4.0Comieron en 16 de agosto de 2016

At 7pm they always have live Mariachi. Very nice touch for a vacation type dinner.

5.0Comieron en 4 de agosto de 2016

great restaurant, delicious mexican food, the mariachi plays great, my favorite place in cancun

3.0Comieron en 5 de julio de 2016

Nice Mexican place with great food & mariachi:-)

5.0Comieron en 20 de marzo de 2016

Excellent food and service

3.0Comieron en 16 de marzo de 2016

We were given a table at the back of the restaurant. With reservations I expected a better table. During diner there was a ruckus of some kind and a couple of young patrons were noticeably ejected by a man I assume was management. Food was okay but not great. Neighbourhood is not suited to family after dark. I liked the traditional Mexican theme and the music. I like the lime sauce served with the chips.

5.0Comieron en 19 de febrero de 2016

Muy recomendable, para familias, grupos o parejas, excelentes anfitriones, muy buen sazon y variedad de real comida Tipica Mexicana, la seleccion de vinos Mexicanos y no se diga de los Tequilas......upstanding!!
Fui con mi pareja y la pasamos de maravilla, excelentes precios, chalupas y tamal de chocolate deliciosos