Hacienda el Mortero - Hotel Krystal

3.5
32 reseñas
icon/ic_price_rangeCreated with Sketch.
De MXN310 a MXN500
icon/ic_cuisineCreated with Sketch.
Mexicana tradicional
Etiquetas principales:
  • Auténtico
  • Apto para niños
  • Ocasión especial

Restaurantes que también podrían gustarteVer todos

Acerca de

Durante la época de la colonia y hasta principios del siglo XX las haciendas fueron los principales centros de producción en torno a los cuales giro la vida económica de la Nueva España. En ellas los hacendados y sus familias disfrutaban con toda clase de lujos y comodidades. En este marco no podría faltar la buena mesa que mezclando la cultura Española y las costumbres regionales dio origen a la cocina criolla, que aporto a la Gastronomía Mexicana Deliciosos Platillos de nivel internacional. En el estado de Durango, al norte de México, se encuentra la hacienda "El Mortero" como un espléndido testimonio de nuestra herencia cultural. Su construcción actualmente es considerada como una joya de la arquitectura del siglo XVII y es dignamente representada por nuetro restaurante Hacienda El Mortero, construido como una réplica del casco de la obra original.
Estilo de velada
Informal
icon/ic_cuisineCreated with Sketch.
Cocinas
Mexicana tradicional, Mexicana, Mexicana / Americana regional (Suroeste)
icon/ic_clockCreated with Sketch.
Horarios
Brunch Domingos: 9:00-2:00pm Cena Diariamente: 6:00 - 11:00pm
icon/ic_phoneCreated with Sketch.
Número de teléfono
01 998 848 9800 ext. 77
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Opciones de pago
AMEX, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Vestimenta recomendada
Informal y elegante
icon/ic_chefCreated with Sketch.
Chef ejecutivo
Ivan Loera
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
icon/ic_cross_streetCreated with Sketch.
Intersección en calle
Blvd. Kukulkan
icon/ic_parking_detailsCreated with Sketch.
Detalles del área de estacionamiento
Estacionamiento privado de Hacienda el Mortero
icon/ic_public_transitCreated with Sketch.
Transporte público
A 1 cuadra del restaurante (3minutos)
icon/ic_entertainmentCreated with Sketch.
Variedad
Música de Mariachi en Vivo todos los días aparte de magia y diversión con el mago Kizma.
Adicional
Almuerzo de fin de semana, Bar completo, Cervezas, Restaurante bar, Trae tu propio vino, Vinos
Lo que 32 personas están diciendoEscriba una reseña
Calificaciones y reseñas generales
3.5con base en calificaciones actuales
3.6
Comida
3.8
Servicio
4.0
Ambiente
3.5
Valor
Ruido · Moderado
67 % de las personas lo recomendaría a un amigo
5
4
3
2
1
Ordenar por
Más nuevas
Filtros
5.0Comieron en 11 de mayo de 2018

El servicio y comida fueron excelentes. Llevamos niños y éstos se divirtieron con el mago mientras que los adultos disfrutamos la música de mariachi.

1.0Comieron en 4 de mayo de 2018

If you are staying at the Krystal you can’t use open table for reservations. We were turned around and told we needed a coupon from the hotel even though it was nearly empty. We had all inclusive and this is part of the hotel, the bracelet and reservation is all we needed at every other restraurant....not sure how the food or service was because we weren’t going to waste another 10 minutes walking back and forth for food and a coupon when there were many places at the resort that I could reserve on the walk back. They certainly need to stop accepting open table reservations if they do not actually accept them, pretty inconvienent.

Denunciar
Útil
5.0Comieron en 24 de abril de 2018

I HIGHLY recommend this restaurant for the great beautiful building with amazing food, authentic mariachi music. I am definitely coming back in a few months to enjoy a great evening on date or with family.
The food is amazing and I would not change anything

Denunciar
Útil
5.0Comieron en 18 de marzo de 2018

The food was amazing . The margaritas are amazing and a great and very strong. Service is fast, polite and cordial. Our sever Alberto made us feel like kings and queens.
You have to try this restaurant if you visit Cancun. Great for special occasions.

Denunciar
Útil
1.0Comieron en 15 de marzo de 2018

Was excited to try this with our hotel stay at Krystal Cancun. I'm sure the restaurant does not deserve one star, but unfortunately when we arrived and showed our reservation booked from Open Table, they said they did not know what it was and would not honor our reservation, so we were not allowed to eat at the restaurant. Very disappointed.

Denunciar
Útil
5.0Comieron en 28 de febrero de 2018

Mi esposa y yo fuimos a comer el día 28 de febrero a celebrar mi ochenta aniversario de vida. Buena comida, buen ambiente. Los s gelicito

2.0Comieron en 7 de enero de 2018

Frankly this was our most disappointing meal out of about 14 we had when we were in Cancun. We were motivated to book this place because of reviews, ignoring some of the worse reviews that actually turned out to be pretty accurate. While we were hoping for a very authentic Mexican experience from drinks, cuisine, etc. the most authentic thing was the mariachi playing. While my friends were not enthused due to how loud it was and playing at each table, I enjoyed them. The meal started off poorly as we opted for the large margaritas that we saw at multiple tables and they were the worst margaritas all three of us had in Cancun and possibly ever, extremely sweet but somehow lacking flavor and could not taste any alcohol (had to ask for more tequila just to dilute the drinks and make them drinkable). Had the guacamole (forgettable) and cheese chicharrones (not bad) for appetizers but the chips used were almost inedible. We went with the enchiladas (recommended) and a fish special for entrees and these were all nothing special, none of us finishing our meals. By the end of the meal the only thing I was looking forward to was one of the flame coffee drinks, but the check was dropped before we could even get one. If you are looking for an authentic Mexican meal/experience, do not go here.

Denunciar
Útil
5.0Comieron en 3 de enero de 2018

We were in Mexico for the holidays, and we took our parents here for their wedding anniversary. A great experience with a live mariachi band that went table to table getting song requests or singing a song in Spanish based on the occasion you were celebrating. We enjoyed the food thoroughly, ordered a great bottle of wine, fantastic guacamole, and I personally had a really tasty fish. It was pricier than any of our meals in Mexico (we generally went for a lot of smaller family-owned local spots), but definitely worth it for a celebration!

Denunciar
Útil
1.0Comieron en 31 de diciembre de 2017

I swear I had the worst experience in my life! I made an online booking for 31st of December about a month ago since I’m traveling all the way to Cancun from Japan with my family. I have got confirmation email also reminder the day before our booking. However when I arrived on the day after a long day, the lady at the front told me that they have party and they don’t accept online booking which didn’t make sense at all. Even worse, they never apologised and just shout us out, like seriously shout the door and locked us out in a very rude manner. That was the worst service I have ever experienced. You should have not accept the online booking if you aren’t available on that night as I saw few groups got reduced with the most rude attitude by the staff. I hope you will have a better service manner to the customer.

Denunciar
Útil
4.0Comieron en 29 de diciembre de 2017

We really had fun at this place. The huge margarita was delicious and fun to share! We also loved the live mariachi band. It was perfect for my birthday. The chips/Guac were excellent, as was the atmosphere. The rest of the food was ok - not outstanding - but the whole place was fun and lively, plus it was right in the heart of the Cancun. So, for anyone staying nearby, it was convenient and easy to get into. I would go back.

Denunciar
Útil
4.0Comieron en 28 de diciembre de 2017

Good food with live music.

Denunciar
Útil
3.0Comieron en 8 de octubre de 2017

Competent Mexican food in a very touristy area. Great service. Does not have a drink menu, Margaritas seem to be the main seller along with standard drinks. Reasonable price and a good mariachi band.

Denunciar
Útil
1.0Comieron en 7 de octubre de 2017

Service was non existent for a restaurant that was 25% occupied. Our appetizer came out after our main dishes. Our drinks were constantly empty & we'd have to flag someone to come over.

Denunciar
Útil
2.0Comieron en 10 de septiembre de 2017

I first ate at this restaurant 20 years ago with my family; we loved the festive atmosphere, the originality of the food and the friendly service. We would go back each time we were in Cancun because the restaurant had a special place in our heart, and our first dinner there after Wilma felt like seeing an old friend again.

However, looking unsentimentally at El Mortero on my most recent visit made me realize that the place isn't anymore what it once was. While the quality of the food was pretty decent (but not great), service was subpar and hurried. You felt like you were in a factory - they want to sell you something quickly and then turn over the table to the next party. This wasn't a nice experience and I don't think I'll come back.

Denunciar
Útil
3.0Comieron en 4 de septiembre de 2017

A typical resort tourist restaurant. Ok experience for kids. Nothing special. Nothing bad.

Denunciar
Útil
5.0Comieron en 6 de mayo de 2017

Amazing tacos! The tortillas were excellent! The mariachi band was a nice touch and the staff were attentive and very nice. I would definitely go again the next time I find myself in Cancun!

Denunciar
Útil
4.0Comieron en 20 de abril de 2017

Food was delicious and the mariachi band was actually quite good. Very authentic Mexican dining experience.

Denunciar
Útil
3.0Comieron en 17 de marzo de 2017

受付の女性の態度がすごく悪かった。

Denunciar
Útil
5.0Comieron en 22 de febrero de 2017

The best meal during our stay in Cancun!

Denunciar
Útil
5.0Comieron en 16 de febrero de 2017

I came with my boyfriend and his family. It's a lovely place with authentic Mexican feel to it. Food was very fresh and delicious. Only a down fall was desserts. We all had different ones and non of them were nice which is a real shame as the food was great. We would definitely come back

Denunciar
Útil
3.0Comieron en 15 de febrero de 2017

Food was pretty good but service pretty awful. Our server kept running off in the middle of taking our order and just completely forgot about multiple drink orders. Mariachis are awesome.

Denunciar
Útil
5.0Comieron en 13 de febrero de 2017

Bright and cheery with a great band. The food was very incredible and served by extremely attentive staff. Overall a uniquely memorable experience for my family!!!

Denunciar
Útil
5.0Comieron en 9 de enero de 2017

Everything was wonderful, from start to finish! The host was welcoming, the service was attentive and the food was amazing. The margaritas! the ambience was romantic, complete with a wonderful mariachi band. I highly recommend Hacinenda el Mortero!

Denunciar
Útil
2.0Comieron en 9 de enero de 2017

1/9/2017
Food was delicious. Drink was large and tasted of no alcohol. Had to ask 3 times for water and 3 separate times for wine. Waiter refused to give us our leftovers. Said they were not able to. Then after he gave us the bill he came and grabbed it back, took it away and put an 18percent tip in that space on receipt. We called another over and asked about it, he said we could cross it out. We did.

Denunciar
Útil
3.0Comieron en 10 de diciembre de 2016

El Restaurant es bonito, la comida es buena, son raciones demaciado pequeñas y el precio exageradamente caro, x eso no lo recomiendo

5.0Comieron en 9 de noviembre de 2016

Great food and service and really nice atmosphere. Will return next time we're in Cancun.

Denunciar
Útil
4.0Comieron en 16 de agosto de 2016

At 7pm they always have live Mariachi. Very nice touch for a vacation type dinner.

Denunciar
Útil
5.0Comieron en 4 de agosto de 2016

great restaurant, delicious mexican food, the mariachi plays great, my favorite place in cancun

Denunciar
Útil
3.0Comieron en 5 de julio de 2016

Nice Mexican place with great food & mariachi:-)

Denunciar
Útil
5.0Comieron en 20 de marzo de 2016

Excellent food and service

Denunciar
Útil
3.0Comieron en 16 de marzo de 2016

We were given a table at the back of the restaurant. With reservations I expected a better table. During diner there was a ruckus of some kind and a couple of young patrons were noticeably ejected by a man I assume was management. Food was okay but not great. Neighbourhood is not suited to family after dark. I liked the traditional Mexican theme and the music. I like the lime sauce served with the chips.

Denunciar
Útil
5.0Comieron en 19 de febrero de 2016

Muy recomendable, para familias, grupos o parejas, excelentes anfitriones, muy buen sazon y variedad de real comida Tipica Mexicana, la seleccion de vinos Mexicanos y no se diga de los Tequilas......upstanding!!
Fui con mi pareja y la pasamos de maravilla, excelentes precios, chalupas y tamal de chocolate deliciosos