Great American Steakhouse - Vinton
Service at checkin/hostess not great....said I had Opentable and said they don't use it, lucky not busy and table not an issue. Don't know what that's all about when made reservation and got email confirmation from there. Service at table very good as was food. Restrooms were closed due a leak but when I did use were very datd and vents in ceiling covered with dust so needs to have some spruce up/cleaning to keep up with all the steak places just down street on Mesa street.
Love going to dinner with my husband and my parents here. The food is great.
The ribeye steak I ordered didn't even look like a ribeye, it looked like a different cut. And it was kind of tough. Aged steaks are what you advertise, wasn't tender like an aged steak is supposed to be.
I would absolutely never come back we had high hopes of taking my husband out on father’s day and they refused to honor the reservation because it was a celebration weekend.
Fathers Day. Was good until a patron was asked to leave.
we made a reservation on the restaurants website for 715 on fri june 7th..we arrived and we were told they don't use open table for reservations for under 20 people.. we had 6 people..i was sent a confirmation for the reservation thru my e mail and was told it was accepted and we had a reservation at 715..i would like to be compensated by them for wasting my time and ruining my night with family..this is unacceptable
At first the front staff didnt recognize that the restaurant has online reservations, and quickly informed me they weren't taking anymore. Altogether, the service and food was amazing always come for birthdays and special occasions.
First even though open table allows you to make reservations , they do not honor them. The table we sat at was falling apart and made noise when would touch it. Service was fair, nothing special in the time of follow up with your table doesn't matter anymore. Food came out later than people that sat later than us. To no surprise it was cold.
The first thing is when I got there, they insisted I didn't have a reservation because they don't accept open table unless they call and confirm. I told them that was not indicated anywhere and I showed them my opentable reservation. They did seat me after I complained.
I'd have to say this is the worst steakhouse I'd ever been to. The side selections were limited, one of my friends very expensive steak that was requested to be medium rare, had barely any red in it at all. Honestly, Texas Roadhouse has better steaks.
Everything was good my steak was well done had to send it back 3 times but the overall was great I would eat there again
Didn’t happen. Arrived at 7:00 and was told the reservation would not be honored because too many people reserved the same time. Wait would be 45 min to over an hour.
The service was wonderful! All the hosts and servers greeted us. We felt welcome. Our meals were excellent. The chicken fried steak wasn’t tasty but it was the grade of meat used that was lacking. My husband enjoyed the beef ribs. All the sides were tasty and at the correct temperature. We’ll be going back!
Service was ok. Our server was decent, but didn't go out of his way.
Our reservation was not honored. Apparently the website could not be shut down and was still accepting reservations. When we arrived the hostess informed us that the restaurant had been closed early and they couldn’t open the kitchen to accommodate the 3 of us.
We made a reservation on Open Table for four. When we arrived, we were told that they only take reservations for large parties which was very strange. They had plenty of tables available so this was not a problem.
Overall our experience would be considered average. Not horrible, but nothing special either.
The food was delicious. The only negative was the service. The reservation was made through Open Table and when we arrived, were told they did not have a reservation for us. It was not busy, so there was no problem getting a table. However, I was disappointed that no reservation was found. Our server was inexperienced and no one was assisting her. We ordered drinks and an appetizer. She immediately wanted to take our dinner order. We were celebrating a retirement and wanted to enjoy each other's company! Again, the restaurant was not busy, so it wasn't a matter of needing the table. After we received our food, we barely saw her and had to look for her to get additional bar drinks, more water, order dessert and finally to get our bill. When I spend several hundred dollars for dinner for my family, I do expect the service to be very good.
Food was great, only problem was my corn on the cob was ice cold.
I made a reservation thru open table for 9 pm on NYE only to be called back the on the day of the reservation by someone from the restaurant to tell me at around 8:30 pm they close at 9pm that day. Even though I check for their business hour and called to be reassured that they will be open after midnight. Unforseen don't recall name of employees.
Overall not a fabulous experience. I made a reservation trough Opentable, and when we showed up the hostess tried to grilled me because they didn’t take any opentable reservations. It is not my problem, stop advertising in Open table then. After a short wait, they gave us a table. Why would you make an issue of my reservation if you had a table? Anyways. Our waiter was in a bad mood. All the service seems forced and not friendly. Food was ok. Overall. I did not like my experience and will not be coming back.
As of today, this restaurant keeps showing up in the opentable choices.
This has been a family favorite for many years! Consistently great steaks and wonderful meals. We had moved away from the area and this was our first time back in probably ten years. It was as good as we remembered! Thank you!
we really enjoyed ..always do we always recomend you you guuys foos es exlelent...
I'm from California and I love meat and steakhouses. We had a long day of visiting and lots of running errands for my family. I knew that a piece of steak would bring a happy ending to our busy day. I wanted to stay close by, without driving a long way for food. So, we stopped here. Close by, easy access and STEAK! The menu is pretty big, so there was a lot to chose from. There was no way I would pass up a piece of Rib Eye. I am glad I didn't. I was surprisingly impressed by the piece I was served. The flavor was not too seasoned and it was cooked to a perfect medium. The flecks in the Rib Eye were so tasty and delicious. The tenderness was just what I imagined. The prices..... PERFECT. Oh, my sides were great. Mushrooms, mashed potatoes and veggies. Pretty basic for a steak house, but tasty. I did find the baked potato to be undercooked for ME, but my brother in law enjoyed it. I will definitely come back. The staff was friendly, helpful and very accommodating. Everyone had a smile on their faces, so I imagine they enjoyed being there. Good place.