Open 7 days a week for dinner.
We accept online reservations for groups up to 7 people.
Friday is our famous jungle party with DJ beginning at 10:30. Bottle service reservations are accepted starting at 11:00 pm
Please contact email@example.com for bottle service reservations.
El lugar es bonito, el servicio muy lento, tardan bastante entre plato y plato si tienes la suerte que el mesero sea atento y amable.
La comida no es mala pero puede mejorar mucho.
No es un lugar al que volvería .
Muy caro para lo que es
Great flavors, drinks, service and ambience! Overall great experience, I’ll be back!
I have actually never experienced worse service in the 50+ countries I have been too. The food was good but you don’t need to travel to tulum for it. You can easily go to the lower east side for just as quality Mexican food. This is my first and only comment because I cannot express how pitiful the service was at this place. And no, the food was not redeemable and was overpriced.
Beautifully done space and delicious food to match. We were in awe by the layout and felt welcome the moment we walked in. Servers were very attentive and quick to respond. Food was delicious. We had two appetizers and a fresh fish entree. Made sure to save room for dessert. We were celebrating a big birthday and loved the experience at Gitano.
I loved our server !!!! He was the best. The food was amazing and so was the atmosphere.
GitAno was so fun! The food and atmosphere were amazing! Also the service 👌🏼
I'm so happy I went here! It's great for dinner, or drinks! The vibes are amazing and the food/drinks are really great! It's the perfect date night place. Make sure you make reservations, as it gets busy very fast. I had one of my best meals here :)
We’ve never eaten so fast in a restaurant. We received our first course before we had our drinks? When we reserved the table we received a message that we had our table for 2 hours, once we arrived it became 1,5. It’s a beautiful place with a lot of potential but I definitely take quality over quantity and being rushed during your diner feels unwelcoming. When we left a lot of tables where still not occupied so we really didn’t get the rush. The guys that served our table where really friendly and helpful but the waitress that took our order needs to learn how to smile once in a while. Recommending tips starting from 15% till 20% is totally fine, but not if one of your waitresses is way too arrogant to deserve even 1%.
FATAL. Reservé con tiempo y pedí una mesa en especial por ser una despedida de soltera. No la respetaron y me dieron la PEOR mesa en la parte de jungle room que tiene muy mal ambiente. Después de todo un drama nos cambiaron de mesa pero no a la que yo pedí originalmente. La mesa que yo pedí originalmente se la dieron a unas personas que llegaron después de mi, sin reservación y le dieron dinero a la hostess de la entrada
Amazing date spot. The music was on point too. One of my favorite nights we had in Tulum. Thanks
Great ambience and service, if you want to hang out with some friends this is the place to go.
Food is ok, they have little bit of everything to please all kind of dinner guests; don’t expect a gourmet experience but certainly a great night among friends and good service
Great place. Making a reservation is a MUST and arrive before 11pm. It gets packed on the weekends
The food and drinks are great, but the real party starts after 12pm when the DJ's start spinning. Awesome scene that goes until late at night.
Los precios se volvieron una locura. Nos cobraron fixed menu (malo y caro) por ser 12 personas. El servicio increíblemente malo. Yo había venido a este lugar hace un año y fue completamente otra experiencia. No vuelvo nunca más.
The dishes are nothing special and not worth the money
Incredible, the food, the service, the location, can’t wait to come back.
Beautiful restaurant, cozy and romantic atmosphere. The server though ignored us the whole time and it was a struggle to get his attention. Just don’t ask for tips like that if you berely talked to us. The bussers were attentive and nice
Romina is amazing sweet and knowledgeable. put the grilled avocado on the tacos! yummmmmm
Nice place Vbut overpriced for what you eat
The ambiance is the best. The decor is gorgeous. The food was doing perfect except for the octopus that was over cooked. The drink with Mescal was beyond good.
Amazing vibe. With cool Mexican band and Okiver Koletzki playing after 👌🏻
Had a good time and happened to be there on a Sunday when Oliver Koletsky was behind the DJ booth. As soon as he started his set, the entire place erupted with people dancing next to their tables. Awesome music, good food and overall a great time. The drinks are prices as if you were in a Miami nightclub ($15 margarita) which is high but whatever, you're on vacation.
Un sitio para ir a dejarse ver, pero no si quieres cenar bien ...
I loved everything about this place. I would have gone 5 stars on everything as best place we ate in Tulum, however, the London price tag with all of these places in Tulum turns me off.
Amazing in all the senses.
Sadly they tried to steel us money...
we ordered a 7000$ mxc Moët et chanson, 2x à côté du Provence rose at 1200$ and sadly they did the bill at 9000$ and 2500$ / each rose.
We told the waiter and then he changed the price but add 2 more bottle of wine.
Then we had to tell him again he was trying to steal us.
Finally he Made de change but kept the rose bottles at 1500$ each.
We didn’t have the nerves to ask another time for the wine list to show him the real price.
You need to watch for your bill there
Food and ambiance are great. The front door staff was not that friendly but our waitress was nice. Food was very good! Would return and hopefully they have new employees at the door.
Horrible service. Extremely slow. Our server was more focused on the parties ordering cocktails than our dinner. Food arrived and we asked for small plates for sharing. It took 15 minutes to get those while our food got cold. Our server forgot our bottle of wine and had to be reminded about it three times. When he brought the bill, the server actually acknowledged and apologized for the poor service.
Great cocktails in beautiful decor, good food, great service. Parking is the only problem.
Loved it. Great vibe and great experience
Fantastic dinner here with our group and our server was incredibly accommodating. It was very dark, so was hard to see anything, but the food and drinks were very good. Definitely would go back next time in Tulum.
Accommodating for our large group, the ambiance was excellent, food was 10/10 top notch, service was slightly slow and grumpy but our group was large and rowdy. Highly recommend!
Host and hostess were really unpolite. On the other hand, couldn’t have had a better service from the waiters, that were very efficient and friendly!
One word: overrated. Go to one of the newer places next door instead.
Staff inside the venue is super nice. The venue itself is nice (although there are much nicer places).
Staff at the door obnoxious and kill all the fun. Even with a reservation, they'll tell you your table is not ready, just to upsell for an extra cocktail. If many tables are still empty, that's a bit obvious and ridiculous. Then, once you get seated after your 30 minutes drinking a cocktail, they'll say you got a seating for one hour and a half. Say again?
In short, don't go.
Great atmosphere I jungle of tulum
Delicious food, incredible service and super fun environment. A must when in Tulum
The ambience at Gitano is beautiful however my mezcal margarita had no mezcal in it or flavor for that matter. The food was truly below average. This place has a lot of hype but aside from the pretty environment I can’t tell why.
We got the quesadilla to start ( dont get this it’s basic melted cheese in a flour tortilla with zero flavor), the grilled avocado (the only yummy thing we got) and shrimp and mushroom tacos which you build yourself. Zero flavor in both and the mushrooms seemed out of a can.
If you’re going to Tulum take the time to make a reservation in advance at Hartwood if you really want food that tastes amazing
Amazing atmosphere. Great stuff. Loved the food.
Wanted to love this place but all they really cared about was turning over our table. Arrived for our reservation at 7pm; first and only thing she said to us was to be gone after two ours. They then seated the five of us at a table for four with an extra chair placed at one end practically inside a shrub (we moved the table ourselves). We longingly looked at the empty table for five a few tables away during our entire dinner — I guess we weren’t the right people to sit there. The servers were pleasant enough but never did a thing that might delay us leaving, such as offering more drinks or dessert. Food was pretty good and prices consistent with what we paid elsewhere in Tulum. Overall impression: this is a pretentious venue for posers that thinks it’s in Manhattan. If that’s your thing, you’ll love it. Thing is, there are other fabulous restaurants within walking distance that we found far more welcoming.