Food was amazing. Loved the atmosphere. Parking was an issue but overall very impressed.
The fire pit buffet choice was tasty, although the protein portion was extremely small. The was one small piece of meat to share between 5 people and 1 extremely small rack of ribs that consisted of 7 ribs only.
Loved it. Gorgeous layout, staff were amazing, food was divine wuth loads of GF options. Was nice for a quiet dinner but could easily turn into a great night out.
Our waiter Patrick provided an awesome service so thank you. I have dietary requirements which was taken care of really well so thank you for a great spontaneous night out meal!
The waiter was attentive without being intrusive the venue was very pleasing but the food was the highlight. Highly recommend the pork ribs. Wasn’t shocked by the bill. We have needed a something like this here for a long time.
Had a lovely time for dinner, there was a bit of a wait on food but overall pleased with the flavours
Service was very slow, overall it was ok - food was nice and the place is great
Perfect spot, exceptional service and the food was also of a very high standard
Beautiful bar interior with sophisticated finishes. Wine and dine was delicious and dessert is a must! Staff are friendly, but service is slow.
Yes and No in relation to recommending to a friend
Music was too loud - could hardly hear my friend's voice
Food was ok, we also did not wait too long for food to arrive
Overall price was on the pricey side for non-vegetarian food (could have been reduced by $5-10, perhaps
Staff were friendly, thanks
Just to have a better assessment about the place and food before making up my mind, I might visit again and hopefully by then, some suggestions made by customers would have been taken on board in enhancing customers' experience.
Since I leave in one of the buildings near your eatery, I can be a great person in promoting your food and place. So, I hope you will take my comments seriously and make some positive changes.
Thanks and I am really hoping I have not wasted my time typing this up when nothing is going to change.
Am hoping for the best!!
Great food. Great service.
We paid $523 we had 6 adults and 4 kids..walked away hungry. It was my husband's bday and we asked to keep our ice cream cake in the freezer when we arrived at 6pm...it was left on the bench for 2.5 hours...a puddle...No offer of discount no apology...this was a birthday that was ruined...Our desserts came when we got up to leave nearly 3 hours later - horrible experience - would not recommend at all.
Great food, service good, music a little loud and free valet parking great.?
Love the food but need more comfortable chairs. Great atmosphere
We had a great night at the firepit. As a table of 4 we ordered the Firepit set menu. It was good value.My only concern was the delivery to our table of all the plates at the same time created chaos!This will be something they need to attend to, it’s their menu so it’s not Saif the customer has ordered too much to fit on the table.Apart from that we had a great night !
Pork ribs over cooked/dry
Not worth $60
Kids meal was good
Service was outstanding
Pricing is a bit on high end compared to what we were served
Loved it from start to finish everything was organised and fresh food was served
Amazing service, especially the valet parking service as parking in that area of Liverpool is very difficult. Food was mediocre - taste was good but steaks were tough and chewy (asked for medium-cooked steaks), gnocchi wasn't the best. Meals are overpriced for what you get served (ie portion and quality). Desserts were nice and portions were big - can share one of any between two people. Overall, good experience.
Everything about this place is COOL, The atmosphere was amazing, the Food was almost perfect, The staff are Friendly and our waiter was even joking around with us so thats good.
Just a Top Notch place.
They also have Valet Parking but there was a 40mins wait on that so we just found a park somewhere.
Waiters were lovely however our food came out with no sauce when we requested 2 servings, when we ordered coffee and dessert half of us got it and the other half didn’t we ended canceling the order as it was getting really late by this stage. Coffee came out with no side spoon or sugar. Overall it wasn’t bad just a few things that need to be improved. I would come again and give it another go
Lovely food, lovely atmosphere, a wonderful addition to Liverpool
Lovely restaurant. Good service. Lots of food. We had share menu for 4 and we were very impressed.
Will definitely return and highly recommend.
The staff are outstanding, could not do enough to make sure we had a great experience. The food was plentiful and very tasty.we will be back!
Had the fixed fathers day menu on our first time here but overall the presentation, service and quality of food was pretty spot on. Will have to come here again to try the regular menu
Kids meal came out quickly but everyone else waited another 50 minutes after kids meal and the restaurant wasn’t that full.
My husband and I like to think of ourselves as ‘foodies’. We like to eat out at every chance we get at both new establishments whilst having our trusted favourite restaurants.
The Fire Pit has gone to the top of our list of favourite restaurants and we will most certainly be returning...very soon! There was absolutely nothing that did not impress us last Friday night. From the music, to the atmosphere, to the menu selections - we loved it all. But, hands down, the highlight of our night was our waiter - unfortunately I did not get his name - he made us feel so welcome, made exquisite menu recommendations and never let our wine glasses get near empty!
Thank you so much for a beautiful evening. We cannot wait to return and introduce our friends to your amazing place.
Thoroughly enjoyed the venue and the service, from the moment we arrived, the free valet parking, the respect and friendliness of the staff. Definitely recommend this place.
Best thing that happen for Liverpool and surrounding suburbs.
The free valet parking service was perfect as there was limited street parking available on a Saturday night.
The decor and visual look of The Firepit was amazing, the vibe and overall feel was on point as well. The food was nice, my steak was done perfectly and the presentation was pretty simple as it was literally a piece of steak and chips on a massive plate.
Our server was polite and attentive and she could to look after us on a busy Saturday night.
We ordered our drinks, which took about 20 mins to arrived only for the order to be wrong. We then proceeded to order a set menu, thinking it would be quicker as the food was pre selected and we didn’t have any variations on it.
It took 20 mins before 2/3 of the appetizers arrived and then another 15mins for the 3rd one to arrive. Our mains came 20 mins after that, but our sides were no where to be seen. We queried the wait time and we’re told it would be at least another 15 mins for the sides.
We chatted away and ate our mains whilst waiting for our sides only to see another table, which arrived and ordered well over 20mins after us, to be served their sides and meals.
By this point, we had finished our mains and were done, we told our server we were very disappointed with the delay in our food. We stated that it was a set menu so we couldn’t understand why there was such a huge delay. She stated that she would raise or concerns with the manager.
Upon her return she advised that her manager passed on his apologies and offered us a 20% discount.
Although we had a disappointing experience with the slow kitchen service, we could not fault our server, Maria. She was so apologetic and super friendly.
I would still recommend people try The Paper Mill as the place is pretty amazing just to look at. Maybe wait for the hype to die down or go for lunch so you can enjoy the atmosphere of the place.
I loved my food as did our company
However my husband ordered the chefs special steak at market price - it was ordered at medium rare
However came out with the outside severely charcoaled - could not taste anything other than charcoal and steak over cooked
The ambiance is great but food is not extra ordinary. Too pricey for the variety in the menu compared to high end restaurant in Sydney CBD / Darling Harbour. Parking is ridiculous. Free Valet is nice but preference of parking own car at your own convenience to go in and out restaurant is far better. Good to try and see what it offers but do not think will come back.
The food good was very good, however, it was overpriced. The service could be improved, maybe more staff are needed. Also staff need to be trained on how to pour wine and that the wine should be placed in a wine bucket after pouring if it is white wine. We had to ask for the wine bucket.
Would not recommend for food, maybe a social outing? as food servings are tiny, wait time is not worth it. We ordered entree and main, and main came before entree.
Steak portion is tiny, not value for money at all. Red wine jus sauce is bland and lacks seasoning. Chicken schnitzel was not loaded with cheese as it should be and lacked flavor. Food is very overpriced, if the plate was at least half full and tasted amazing, I could understand.
Service was very unorganized and was hard to figure out where to go as signage is poor.
Compliment would be for wait staff, they at least had a personality. Rest of the experience was poor.
Hi, Thank you for the feedback and for taking the time to experience Firepit during our Grand Opening period. I will ensure this feedback is passed on to the team, so we can improve your experience next time ! We have made a few changes to the menu, based on feedback from guests too ! If you wish to discuss this further, please contact us directly. Thanks
Very nice establishment but was very pricey and servings are too small.
Hi Ron, Thank you for the feedback ! We are making a few adjustments based on feedback from guests, in order to improve your experience next time. We look forward to seeing you again soon. Thanks
Amazing fit out but completely let down .
Food took 2hours and wasn’t even busy After waiting that long the food was terrible
$460 bill for 4 adults .... I don’t mind spending the money on a night out but it was terrible .
So many staff so all of them don’t know what’s going on . Get it together guys !!!
Hi, Thanks so much for the feedback and taking the time to visit Firepit. I will ensure your feedback is passed on to the team, so we can improve your experience next time. If you wish to discuss this further, please contact us directly. Thanks
Food was mouthwatering & service impeccable. This location is setting a new standard in the Liverpool area! Loved it!
Hi Morgan, Thank you for the amazing feedback ! We look forward to welcoming you in Firepit again soon ! Thanks
It was terrible. Not that busy and the service was so slow. Food was expensive and not worth it. Small portions and quality wasn't the best.
Hi Fran, We appreciate you coming to experience The Paper Mill Food during our grand opening ! We have learnt a lot during this time and made subsequent changes to improve your experience for next time. We do hope we see you again soon. Thanks
First night so can’t be to hard on the service which has room for improvement
Hi, Thank you for your great review and for taking the time to experience Firepit on our Grand Opening ! We look forward to hosting you again soon. Thanks