Ember & Elm at Dollywood’s HeartSong Resort

Reseñas de Ember & Elm at Dollywood’s HeartSong Resort de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Katie

   Milwaukee3 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 4

   Breakfast was subpar especially for the price. Trying to order ala carte takes a very long time
   

   Ember & Elm at Dollywood’s HeartSong ResortRespuesta enviada hace 2 días

   Thank you for taking the time to complete this review. We take all reviews very serious. I apologize for your disappointment in the food quality. Please come back when you are in town and give us a chance to impress you. Doug-Restaurant Manager
   

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2. OT

   Comensal de OpenTable

   Charleston1 reseña

   3.0

   Comieron hace 3 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   I am pretty critical regarding lighting in 'fine dining' restaurants- although very attractive, they were way too bright for evening...at least have one area for those who prefer a warm, dimly lit ...more intimate dining experience.
   

   Ember & Elm at Dollywood’s HeartSong ResortRespuesta enviada hace 2 días

   Reviews are how we grow and improve. I appreciate your candor and will assess the lighting situation in the restaurant. Doug-Restaurant Manager
   

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3. W

   William

   Pittsburgh2 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We celebrated our wedding with dinner at this fabulous resort and restaurant. The manager, Doug, and our server, Daniel, were extra professional, friendly and we felt greatly appreciated for celebrating our special day at their restaurant. Thank you Doug and Daniel for the special attention. Bill Ackerman
   

   Ember & Elm at Dollywood’s HeartSong ResortRespuesta enviada hace 2 días

   Thank you for selecting us to celebrate this new chapter in your lives. It was an honor for us. We certainly appreciate your kind words and are happy your experience with us was memorable. Doug-Restaurant Manager
   

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4. T

   Tony

   Charleston7 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The food was fantastic. A family is still able to enjoy dinner together. It was not a stuffy environment. it definitely has an open air warm, inviting atmosphere.
   

   Ember & Elm at Dollywood’s HeartSong ResortRespuesta enviada hace 4 días

   Your time is valuable, and I want to thank for using some of that time to complete a review. We appreciate your comments and ratings. We grow because of reviews like yours. Doug-Restaurant Manager
   

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5. E

   Eddie VIP

   E. Tennessee18 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   This restaurant has recently started its new spring menu and everything I tried was absolutely delicious. I would normally not go to a resort hotel for a dinner, but this restaurant is totally different. I would place its food up against any dining establishment. The staff is friendly, accommodating and efficient. Blakelyn, Dan, Poppy and LuLu are all top notch servers.
   

   Ember & Elm at Dollywood’s HeartSong ResortRespuesta enviada hace 2 días

   Thank you for your review. We were excited about the new menu and so pleased that you enjoyed the new items. We strive for service excellence, and it sounds like we are headed in the right direction. Doug-Restaurant Manager
   

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6. S

   Sandra

   Las Vegas1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a wonderful experience! Everything was perfect and the service was top notch. The chef even came to the table to see how we enjoyed the meal. I highly recommend dining here.
   

   Ember & Elm at Dollywood’s HeartSong ResortRespuesta enviada hoy

   Thank you, Sandra, for your 5-star review. We strive to ensure that every guest experience is at the highest level. I am so glad Chef Alex was able to visit your table. Please recommend us to your friends and family. Doug-Restaurant Manager
   

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7. J

   Jacob

   Indiana1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fantastic service throughout. Our server, Lulu, was friendly and attentive; food/drinks were delivered expeditiously and tasted fantastic. The equally personable manager was engaged with guests and regularly came by to check in on us. All told, a perfect dining experience - we’d highly recommend to anyone in the area and are strongly considering the attached resort for our next trip, due in large part to the incredible dining experience. Menus rotate seasonally; we have every reason to come back soon!
   

   Ember & Elm at Dollywood’s HeartSong ResortRespuesta enviada hace 6 días

   We want to thank you for your 5-star review. We look forward to reviews so we can gauge how we are doing with guests' dining experiences. Your high rating is appreciated very much. LuLu is so good with her guests, we agree. We look forward to seeing you again and once again, thank you for your positive comments. Doug-Restaurant Manager
   

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8. L

   Lauren

   Nashville16 reseñas

   5.0

   Comieron en 16 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a great experience! The food was fantastic and the atmosphere was wonderful! Our server was great too!
   

   Ember & Elm at Dollywood’s HeartSong ResortSe respondió el 16 de marzo de 2025

   Wow! Thank you for such a great review. We strive to provide the best service we can. And reviews like yours motivates us to do that. Doug-Restaurant Manager
   

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9. J

   Jannelle VIP

   Nashville2 reseñas

   5.0

   Comieron en 14 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server Lulu was Awesome. Friendly service and excellent food. Whats not to like?
   

   Ember & Elm at Dollywood’s HeartSong ResortSe respondió el 15 de marzo de 2025

   Hopefully, we have created a memory worth repeating. Thank you for your review and all our servers, including LuLu, strive to make your dining experience as pleasurable as possible. Doug-Restaurant Manager
   

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10. B

    Belinda

    E. Tennessee1 reseña

    5.0

    Comieron en 13 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Do yourself a favor - have the S’mores cheesecake. Everything was excellent
    

    Ember & Elm at Dollywood’s HeartSong ResortSe respondió el 15 de marzo de 2025

    How about that S'mores Cheesecake? It looks amazing when it comes out to your table and the flavors are exactly what you would expect. Thank you for your review. Doug-Restaurant Manager
    

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