I love this restaurant in my favorite group of hotels, Belmond. W keep coming back every time we are in the Cancun area. The setting is perfect, it feels like the time has stopped. Really wonderful. Very good chef an nice food. Truly enjoyable. Service could be better - I do not know what happened this time but we had to pour our own water and wine, move plates that we did not need any more, timing was not so good. A bit disappointing - we are not perfectionists but this was a decline from the last time we visited to the point that we really noticed. We will be back and we hope that this was just one off time when this happened.
We spent 4 nights at the Belmond and had all of our meals there. The food is phenomenal and the staff is even better. Thank you to Fernando, Moses, and Lavia for making our entire trip very memorable.
There were two options for dinner, a la carte or their seafood and beef buffet. We waited awhile until the manager came over and said our waiter would be right with us. We waited and waited and finally had to ask the manager to come back to take our order. Only two of us had napkins and when we told the hostess she only brought 1 then we said we needed 2. The wine we choice was not available so had to choose another. The food was ok.
Christmas Eve dinner was amazing! This was the most beautiful dinner our whole trip
THE best ceviche tasting in the world, with great vie and superb friendly service