Very disappointed. Both the food and service have declined since moving from its original location. It has become just another restaurant that caters to the all inclusive food and beverage refine packages offered by the resort.
Hello! Thank you for taking the time to write a review, we truly appreciate feedback. Every comment is an opportunity to keep improving our service. We are sorry that your visit felt short of expectation, we hear you and we will keep looking for ways to do better and to offer better plates and services. We look forward to welcome you again so we can improve your experience, warmest regards.
The food and service were excellent! It was a beautiful evening and we'd definitely go back!
Dear Nancy, Thank you so much for your special visit, it was our pleasure to have you. We are thrilled to know you had such a wonderful time dinning with us. We look forward to welcome you again! Warmest regards.
We’ve been eating at the El Conquistador for probably 20 years. Food is outstanding and service normally is too. I feel that this time our waiter had more then he could handle, as the service was terrible. Never got water that we asked for. Ordered Caesar salad, didn’t get that. Rolls (which are to die for) were not provided and we had to ask for more wine. As this is not normal, we will give them another try when we return to Cancun, but as we cons this a special event restaurant, we were very disappointed.
Dear John, thank you for taking the time to leave a review, we see this as an opportunity to improve our service and make sure that every guest has outstanding experiences when dinning with us. We are sincerely sorry to hear yours felt short of expectation. As you pointed out, normally our service is much more effective, but it seems that you caught us on an off day. Please let us know when you will be visiting us again so we can prepare something special. Warmest regards.
Food was awesome.
Try the grilled octopus
Hello! Thank you for your recommendation! We are glad to know you had a great time while visiting us. We hope to have you back soon so you can keep enjoying your favorite plates! Warmest regards.
El Conquistador tiene una calificación de 4.6 estrellas de 4 comensales de OpenTable.
Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.