Dean's Steak & Seafood

Reseñas de Dean's Steak & Seafood de comensales del restaurante. Basadas en valoraciones recientes.

1. F

   F JAVIER VIP

   México90 reseñas

   5.0

   Comieron en 18 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   La tensión fue muy buena, la comida excelente falló el vino, te lo tenían en la carta, pero no lo tenían físicamente la segunda botella de vino que pedí estaba muy buena!!! al momento de la cuenta, fue un tanto cuento desastroso, no sé si fue el mesero o la persona de la caja, pero se equivocaron. Tuve que materialmente pagar dos cuentas todo lo separaron ahí no estuvo bien, creo que es un error de Restaurante nuevo En general, excelente, muy recomendable
   

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   Dean's Steak & SeafoodSe respondió el 18 de abril de 2025

   Hola, Gracias por visitarnos en Dean's Steak & Seafood. Me alegra saber que disfrutaron del ambiente y la comida, pero lamento sinceramente los inconvenientes con el vino y la cuenta. No hay excusas; solo una disculpa honesta y el compromiso de mejorar. Ya compartí sus comentarios con nuestro equipo, incluido Andrés, y estamos trabajando en corregir estos detalles. Si pudiera compartir los datos de su reservación, nos ayudaría a dar el seguimiento correcto. Me encantaría tener la oportunidad de compensarlo. Puede contactarme por correo, teléfono o respondiendo este mensaje. Gracias de nuevo, Don Thompson, Gerente General Dean's Steak & Seafood, The Bar at Dean's, The Study
   

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2. L

   Luis

   Las Vegas2 reseñas

   5.0

   Comieron en 1 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente lugar y comida , recomendado para ir con familia o con amigos
   

   Dean's Steak & SeafoodSe respondió el 2 de enero de 2025

   Hi, Thanks for the feedback! We're thrilled to hear that you had a great experience at Dean's Steak & Seafood and will be sure to share with our entire team! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Sincerely, Jennifer Winney Director of Outlets
   

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3. L

   Leo VIP

   San Antonio14 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great experience as always. I love it here would recommend anyone.
   

   Dean's Steak & SeafoodRespuesta enviada hace 2 días

   Hello Leo, Thank you for the kind words and wonderful feedback! We strive to provide a 5-Star dining experience for all our guests, and reviews like yours reminds us of why we love doing what we do. We look forward to serving you and your guests again very soon! Many thanks, Andy Harvey - Restaurant Manager Dean's Steak and Seafood
   

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4. R

   Rick

   San Antonio1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Definitely going back! The food was outstanding
   

   Dean's Steak & SeafoodRespuesta enviada hace 4 días

   Hello Rick, Thank you so much for the great review! Victoria is definitely one of our best, and I'm happy to hear that she delivered a legendary, 5-Star experience for you and your guests. We look forward to seeing you again soon! Many thanks, Andy Harvey - Restaurant Manager
   

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5. D

   Danny

   Austin1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   NY Strip was cooked to perfection. Excellent service all around. A huge shoutout to our waiter, Gus, who made the evening fantastic.
   

   Dean's Steak & SeafoodRespuesta enviada hace 4 días

   Hello Danny, It is wonderful to hear about your dining experience with us last night. Gus is one of our most dedicated servers, and we're glad he could help create amazing memories for you and your guests here at Dean's. We're excited to see you again the next time you dine with us! Many thanks, Andy Harvey - Restaurant Manager Dean's Steak and Seafood
   

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6. L

   Liana VIP

   San Antonio8 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our first time and we absolutely loved it! We ordered the petite from the raw bar, lobster bisque, Cesar salad, Mac and cheese and my husband had the bass. WOW! All of it was so good. We also loved the service! Josh was so attentive and very informative about the menu. Can’t wait to go back!
   

   Dean's Steak & SeafoodRespuesta enviada hace 7 días

   Hi Liana, Thanks for the feedback! We're thrilled to hear that you had a great experience at Dean's Steak & Seafood with Josh and will be sure to share with our entire team! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Sincerely, Don Thompson, General Manager Dean's Steak & Seafood, The Bar at Dean's, The Study
   

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7. E

   Eugenio VIP

   Monterrey21 reseñas

   5.0

   Comieron en 13 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Cozy and elegant with great food. A must visit when in San Antonio.
   

   Dean's Steak & SeafoodSe respondió el 14 de mayo de 2025

   Hello Eugenio, I am glad to hear that you had a wonderful time with us! Our service and culinary teams will be excited when I share the kind words and great review you left us. We look forward to serving you again very soon! Many thanks, Andy Harvey - Restaurant Manager Dean's Steak and Seafood
   

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8. G

   Gloria

   San Antonio8 reseñas

   3.0

   Comieron en 12 de mayo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   I wanted to really love this place. Unfortunately that’s not gonna happen our food was cold our server while he was kind he just was not fast nor did he check on us continuously. 😒 The ticket was pricey and we tried different food but the steaks were cooked medium well and we ordered medium rare. We always like medium rare. The reason no one sent it back including myself was cause we were hungry. I ordered lobster the butter was not melted because it’s cold. ewww From the time our appetizers got there to the time we got our dinner was a long wait. Especially the lemonade it took forever. The bread we asked first during dinner came after dinner.Although we like the look and feel the food fell short for over a grand.
   

   Dean's Steak & SeafoodSe respondió el 13 de mayo de 2025

   Hello Gloria, My sincerest apologies about your experience with us the evening of Mother's Day. Any review that is less than 5 Stars means we failed you during your time with us. We do not make excuses for our short-comings, but take responsibility for them and ask that we can make things right for you and your guests the next time you return. I will share your feedback with our culinary and leadership teams so we can grow from this experience and ensure it doesn't happen again. Please reach out to me through OpenTable, as I look forward to personally connecting with you. Many thanks, Andy Harvey - Restaurant Manager
   

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9. T

   Thomas VIP

   San Antonio19 reseñas

   3.0

   Comieron en 11 de mayo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 5

   Mother’s Day brunch was just brunch…not particularly special. The pop-up flower experience (featured in the brunch description) was gone before our reservation start time. My food, while tasty, was not hot (slightly above room temperature waffle and only slightly warmer fried chicken). Bread pudding desert was outstanding. Cocktails also well-done. Will give it another try for dinner, but brunch for a holiday fell quite short of expectations, especially compared to our other Kimpton experiences.
   

   Dean's Steak & SeafoodSe respondió el 13 de mayo de 2025

   Hello Thomas, Thank you for your feedback about your experience during our Mother's Day Brunch. I will share this with our service and culinary teams to ensure we use this as a learning opportunity and improve our offerings and execution with our next Holiday offering. We would love the chance to make this up to you and your guest when you return to dine with us again. I sincerely look forward to your response so I can personally connect with you and make things right. Many thanks, Andy Harvey - Restaurant Manager Dean's Steak and Seafood
   

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10. G

    Gary VIP

    San Antonio15 reseñas

    4.0

    Comieron en 11 de mayo de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 5

    3 of us went for Mother’s Day brunch. First time there. I love the ambiance. An updated steakhouse feel with a warm vibe. They have a cozy outside courtyard too, which we’ll try next time. Our waiter was excellent. Very friendly and knowledgeable about the history of the restaurant and the food. Each of us had a different drink. We shared the crab legs and honeyed burrata cheese ball. Scrumptious! The entrees were very good. The steak I ordered was a tad too salty for my taste. And we split the gold leaf chocolate cake. Overall, a very good experience.
    

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    Dean's Steak & SeafoodSe respondió el 12 de mayo de 2025

    Hi Gary, Thank you for spending Mother’s Day brunch with us and for sharing your thoughtful feedback! We’re thrilled to hear that you enjoyed the ambiance and warm vibe of our space—it’s especially great to hear you’re already thinking about trying out our cozy courtyard next time! We’re so glad you had excellent service and enjoyed the crab legs, honeyed burrata, and desserts. Your note about the steak being a bit salty is appreciated—we’ll be sure to share that with our culinary team to keep improving. It’s wonderful to know you had a very good experience overall. We can’t wait to welcome you back for another visit soon—perhaps for dinner or a relaxing time in the courtyard! Sincerely, Don Thompson, General Manager Dean's Steak & Seafood, The Bar at Dean's, The Study
    

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