Craft 31

4.4
863 reseñas
Hasta $30
Hamburguesas

Etiquetas principales:

Ideal para cenas al aire libre
Ideal para la comida
Casual

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Desinfectante o toallas limpiadoras para clientes
  • Uso de utensilios sellados o envueltos
Distanciamiento físico
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
Equipamiento de protección
  • El personal de piso utiliza mascarillas
  • Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Cribado
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
Lo que 863 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.4con base en calificaciones actuales
4.4
Comida
4.4
Servicio
4.2
Ambiente
4.3
Valor
Ruido · Moderado
95 % de las personas lo recomendaría a un amigo
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Ordenar por
Filtros
JB
JB43
1 reseña
Comieron hace 4 días
Global5Comida5Servicio5Ambiente5

Thank you for accommodating our large group last minute! We appreciate your flexibility and kindness.

Denunciar
BD
vipBillandDeb
Richmond
186 reseñas
Comieron hace 4 días
Global4Comida4Servicio4Ambiente3

Was a great visit enjoyed everything. Look forward to the next time.. Deb and Bill Schmidt, Wmsburg

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R
Rach
12 reseñas
Comieron hace 5 días
Global5Comida5Servicio5Ambiente5

Great food, drinks, and atmosphere!

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TC
TomC
Richmond
2 reseñas
Comieron hace 5 días
Global3Comida4Servicio4Ambiente3

Good food and service, but extremely loud and hard to hold a conversation with another couple.

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D
Dru1
Grand Rapids
12 reseñas
Comieron en 26 de julio de 2021
Global5Comida5Servicio5Ambiente4

Great beer options! “V” was an excellent waiter.

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K
vipKen108
Richmond
64 reseñas
Comieron en 26 de julio de 2021
Global5Comida5Servicio4Ambiente5

We received good food at a fair price and sat in a covered outdoor patio. The only negative was they had a cooling unit that only blew warm air. The rest of the experience was great.

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EO
vipElaineO
28 reseñas
Comieron en 24 de julio de 2021
Global5Comida5Servicio5Ambiente5

Just a little disappointed that the. Upside down pizza wasn’t… pizza and wings were good, nice beer menu, excellent service on the patio.

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D
Duke
Pittsburgh
4 reseñas
Comieron en 23 de julio de 2021
Global3Comida5Servicio1Ambiente4

Food excellent.

I think we just had bad luck and got paired with a really bad server, really disinterested and inattentive to her job. However, the other servers tried to cover for and were very hard working and genuine.

I may go back for food but it may be risking the aggravation chance of bad service.

Craft 31
Respondió hace 6 días

Thank you for your post on OT. I am glad to hear you enjoyed the food but so sorry that the service fell short in any way, Riley is an often requested server, and I regret that this was not the case for you. Our staff does work really well as a team & I am delighted to see this recognized. I will reach out with a phone call to offer my apologies in person and perhaps glean a bit more detail about your meal. Thank you again for your post.

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PS
vipPinkShirtGuy
273 reseñas
Comieron en 22 de julio de 2021
Global4Comida4Servicio4Ambiente4

They really have some of the best wings anywhere. They smoke them and have several sauces to choose from. Pizza was good but a little undercooked, which they fixed. we saw lots of burgers go by and they also looked really good.

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MD
MarilynD
Key West
8 reseñas
Comieron en 22 de julio de 2021
Global4Comida4Servicio4Ambiente4

We both had hamburgers and they were both good and creative combinations. May try the pizza next time. It looked good as well.

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d
vipdiascund
Richmond
60 reseñas
Comieron en 22 de julio de 2021
Global3Comida4Servicio3Ambiente2

Too noisy for us. Food very good but menu descriptions could use some clarification. Service slow but you were very busy and I understand staffing for everyone is a challenge. Someone should teach the staff how to carry the large oval trays. I did not see one person carry the large oval trays properly.

Craft 31
Respondió hace 6 días

Thank you for your post here on Opentable. I am delighted to read that you enjoyed the food. I am so sorry if you encountered a bit of awkward or slow service. We are working hard on resolving these service and staffing issues. We are grateful for your patience as we wade through unprecedented challenges to get it right! Thank you also for the great note about large trays...we will address this with our management team and review best practices with these as well.

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JP
vipJanetP
Richmond
100 reseñas
Comieron en 22 de julio de 2021
Global3Comida4Servicio1Ambiente3

Arrived at 5:30 and were seated immediately - next to the bathrooms. Wait person came over at 5:40 with menus and took drink order. We asked to be moved away from the bathrooms since there was a distinct, unpleasant odor. We were told that she didn’t think she could move us because the other tables available had reservations (as did we). She came back a few moments later to tell us we could take our drinks to another table and stood there while we moved our drinks to another table. We sat for 15+ minutes without seeing her and finally asked another waitperson if she could take our order. She said she would find our waitperson because we were not sitting at her table. Our person came and took the order for hamburgers.
At 6:20, we asked if we could have bread or something because my husband has a medical issue and needs to eat. She said there was no bread and that anything else would take a long time and our dinner would be out soon. At just after 6:30, an hour after arrival, the hamburgers arrived.
Shortly thereafter, a manager came by to ask if we were okay and we told him the above. He agreed that she should have brought something for my husband once we told her it was a medical issue and apologized. He took one half off the bill, which was nice but really did not make up for the very poor service.
We have been to Craft 31 before and have thought it was a decent experience but will hesitate going back soon.

Denunciar
J
Jess
Portland
2 reseñas
Comieron en 18 de julio de 2021
Global4Comida5Servicio5Ambiente3

Service was great as was food and beverage. Not a fan of how noisy it was nor the flies that we were continuously swatting away. Tables were not completely set. Had to ask for flatware.

Craft 31
Respondió hace 6 días

Thank you for your review on OpenTable. I am glad to hear you enjoyed the service we are working on improving our bussing staff's technique every day; & will continue to do so. Thank you again and we hope to see you soon!

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A
vipAndy
112 reseñas
Comieron en 17 de julio de 2021
Global4Comida4Servicio4Ambiente4

Clumsy but well-meaning service, very nice food. Fresh oysters were the standout.

Craft 31
Respondió hace 6 días

Thank you for your post here on Opentable. I am delighted to read that you enjoyed the food & oysters. I am so sorry if you encountered a bit of awkward service. We are working hard on resolving these service and staffing issues. We are grateful for your patience as we wade through unprecedented challenges to get it right!

Denunciar
OT
Comensal de OpenTable
15 reseñas
Comieron en 15 de julio de 2021
Global3Comida3Servicio5Ambiente4

Sage was a great server. There was a problem in the kitchen and the time between apps and entree was almost an hour. Manager apologized only on our way out the door.

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OT
Comensal de OpenTable
Richmond
2 reseñas
Comieron en 15 de julio de 2021
Global4Comida4Servicio3Ambiente4

Food was good. Kitchen had problems on the night we went. Took over an hour to get our main course. Peel and eat shrimp was old and not fresh. Wait staff quickly fixed the problem and comped our check

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HC
HarveyC
Richmond
1 reseña
Comieron en 15 de julio de 2021
Global5Comida5Servicio5Ambiente4

Beer was good. Mexican pizza very good & spinach crab artichoke dip excellent. We will go back

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NS
vipNSwmsbg
Richmond
122 reseñas
Comieron en 15 de julio de 2021
Global5Comida5Servicio5Ambiente5

My friend and I very much enjoyed our late lunch at Craft 31. We were seated immediately by a very friendly hostess and we both couldn’t decide on a beverage. Our server was very helpful in offering assistance and brought us samples of brews to facilitate the process. Once that was settled, we moved onto starters. I highly recommend the crab, spinach and artichoke dip with flavorful toasted pita points. My friend ordered a pizza appetizer for her entrée and I had Cobb salad. Both servings were tasty and enormous portions. Needless to say, we look forward to returning to Craft 31, for the delicious food, great beverage choices and tremendous service.

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EL
EllenL
Greensboro
1 reseña
Comieron en 14 de julio de 2021
Global5Comida5Servicio5Ambiente5

Excellent on everything! We will definitely be back!

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BD
vipBillandDeb
Richmond
187 reseñas
Comieron en 12 de julio de 2021
Global4Comida4Servicio5Ambiente4

place was busy good for them, table was ready when we arrived and we had a great visit.. Food, Wine and Service were all good...

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JV
vipJohnV
Richmond
3 reseñas
Comieron en 11 de julio de 2021
Global4Comida4Servicio5Ambiente4

Handled a very busy restaurant efficiently and excellent service

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C
Cowboy
Charleston
1 reseña
Comieron en 10 de julio de 2021
Global4Comida5Servicio5Ambiente3

Our waiter Daniel was awesome. Food was awesome. Only negative, too loud. If they rearranged the layout to reduce the noise would be a plus.

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DP
DougP
Richmond
2 reseñas
Comieron en 10 de julio de 2021
Global2Comida2Servicio4Ambiente2

The service was okay. The food didn’t seem to match the menu description and the manager comped one sandwich and blamed it on a new staffer in the kitchen. Check was slow. Beer was the best part of the meal. Other tables around us had slow service and/or sent food back.

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JB
JaneB
1 reseña
Comieron en 10 de julio de 2021
Global5Comida5Servicio5Ambiente5

Great food and great atmosphere. We enjoyed the chance to try new beer and I had a mojito which was excellent. The California burger was yummy and my companions said the burgers were very good. Definitely a new favorite.

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a
agedtraveler
Richmond
5 reseñas
Comieron en 9 de julio de 2021
Global4Comida4Servicio3Ambiente3

great burgers
rest of menu looks interesting

will go hack soon

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BD
vipBillandDeb
Richmond
187 reseñas
Comieron en 8 de julio de 2021
Global4Comida4Servicio5Ambiente4

Great Visit brought along a friend and she was happy as well.. Great Time Thank you..

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S
Skerz
1 reseña
Comieron en 7 de julio de 2021
Global4Comida4Servicio4Ambiente4

Food was great, our waiter was great, drinks made well and the bill was far less than expected.
"We are Short staffed" was communicated by the server when we sat down so took a little bit for main course. We were not in a rush so no big deal but worth noting.

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HL
vipHistoryLover
Richmond
141 reseñas
Comieron en 7 de julio de 2021
Global5Comida5Servicio5Ambiente4

food was tasty & well-served. Oysters from the raw bar were excellent & well shucked. Good value for the priced!

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MH
vipMarkH
Raleigh
52 reseñas
Comieron en 5 de julio de 2021
Global4Comida4Servicio4Ambiente4

Nice lunch. Thanks

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JT
vipJamesT
Richmond
15 reseñas
Comieron en 4 de julio de 2021
Global5Comida5Servicio5Ambiente5

Friendly service, great tasting food, & reasonable prices

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IK
IKOIKO
Richmond
26 reseñas
Comieron en 4 de julio de 2021
Global5Comida5Servicio5Ambiente4

Great selection of craft beers. Not every beer in the world, but a good variety that should please most everyone. My burger was just right and the waffle cut sweet potatoes were the perfect compliment. Warning: the cobbler deserts are big! Inside can be a little noisy as the acoustics aren’t the best; there is an option for outdoor seating as well. Seemed to attract a diverse crowd including younger and older couples, families and groups. Good place far a reasonably priced meal.

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CD
ChelseaD
1 reseña
Comieron en 1 de julio de 2021
Global3Comida1Servicio4Ambiente3

Got my beer wrong, kitchen also messed up my burger. Put a fried egg in it when I didn’t ask for it since I don’t like eggs. Told the waitress and she brought me a new bun. Then at the end of the night still charged me for the egg on my burger. Food was pretty mediocre and not that great.

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A
Alabaster
1 reseña
Comieron en 30 de junio de 2021
Global4Comida4Servicio5Ambiente2

This used to be one of our favorite places, but now it has become crowded and very loud inside.

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JC
vipJoeC
Richmond
52 reseñas
Comieron en 30 de junio de 2021
Global3Comida4Servicio4Ambiente2

Food was good. Service was spotty. Atmosphere leaves a lot to be desired.

Craft 31
Respondió el 5 de julio de 2021

Thank you for your post Mr. Castiglia. As you may recall from my previous correspondence, we read all reviews to seek opportunities for growth every day. I am glad to read you enjoyed your food. I have shared your notes about service and atmosphere with our management team in our ongoing effort to make improvements when ever possible. We hope to see you again soon.

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J
J5diners
Cleveland
15 reseñas
Comieron en 28 de junio de 2021
Global5Comida5Servicio5Ambiente5

Great food, excellent service. All 4 of us were highly satisfied.

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e
erl0220
Filadelfia
14 reseñas
Comieron en 26 de junio de 2021
Global3Comida5Servicio2Ambiente3

The food and beer selection was outstanding but the service was horrible. Given that so many restaurants are short staffed, we were understanding and still enjoyed our time. Don't let the poor service deter you. They are working very hard given the circumstances.

Craft 31
Respondió el 30 de junio de 2021

Thank you for your notes here on OpenTable . I am glad to see you enjoyed most of your visit but so sorry of any delay in service. I am grateful for your patience and to read that you would return to us again. I have shared your note with our management team and I am assured that we will do all that is in our power to speed up the process. Thank you again for your remarks.

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J
Julie
Richmond
4 reseñas
Comieron en 26 de junio de 2021
Global4Comida4Servicio5Ambiente4

Excellent selection of beer! Food was very good and our waitress was awesome!

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TC
TomC
1 reseña
Comieron en 24 de junio de 2021
Global3Comida3Servicio2Ambiente3

Overall the food was decent, but the service was slow. Not the wait staff’s fault. Noise level was high even outdoors, but people were enjoying themselves

Craft 31
Respondió el 30 de junio de 2021

Thank you for your notes here on OpenTable. I am glad to see you enjoyed most of your visit but so sorry for any delay in service. I am grateful for your patience and to read that people seemed to enjoy their visit. I have shared your note with our entire management team and I am assured that we will do all that is in our power to speed up the process. Thank you again for your remarks.

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AP
AbbyP
1 reseña
Comieron en 23 de junio de 2021
Global4Comida4Servicio5Ambiente4

One of the better options in the area. The margarita flight was super fun, the burger was great!

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OT
vipComensal de OpenTable
Richmond
1 reseña
Comieron en 20 de junio de 2021
Global3Comida3Servicio3Ambiente5

Our waiter must have been new because he was a little rude. After he got my order wrong, he insisted that I had ordered something other than what I had ordered despite the 5 other people that were at the table told him he was wrong. However, the fried oysters were great!

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Preguntas frecuentes

Craft 31 ofrece entrega a domicilio en asociación con Uber Eats. Craft 31 también ofrece comida para llevar que puedes pedir llamando al restaurante al (757) 378-3268.

Craft 31 tiene una calificación de 4.4 estrellas de 863 comensales de OpenTable.

Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.