The food was excellent as was the service. Being from a big city (Chicago) we thought the prices were reasonable for the quality and freshness of the food. We would absolutely return the next time we are in town. The colossal stone crab claws were our favorite, but everything we tried was delicious.
My wife and I went for dinner there and had shared a variety of dishes as I am an Professional Chef and love trying as many dishes as possible. We enjoyed the Stone Crab claws but overall the rest of the food we tried was either to salty or lacked flavor and was overpriced (even for Cancun), also stick to the cocktails and cerveza's as the wine list is pedestrian and also over priced. The service staff although professional are pushy and will try to rush you and will only suggest high priced items as good suggestions. The ambience however is nice with the lagoon view and they had a live guitarist playing who was quite good playing contemporary music. Overall however it is not worth the money as there are plenty of other great seafood restaurants and the lagoon with similar offerings for far less. KH
One of the top restaurants we have dined in anywhere. A must if you are in Cancun.
Beautiful waterfront views. Our waiters Manuel & Flor made the best table side Caesar salad with fresh made dressing! Entrees were perfect. Dessert was an artfull surprise! I WILL return for this one.
Muy buena vista, buena atención, no espectacular pero buena ( los meseros se estaban peleando), la comida buena. La música, como suele pasar en CanCun, mala y muy alto volumen
Mal servicio, desorganización y tardaron mucho los alimentos.
The food was delicious, the service fantastic , we enjoyed the atmosphere waite staff were on point, we didn't have to ask for anything they were very attentive. I was very pleased
Gran lugar para reunirse y porque no disfrutar de una exquisita comida,el servicio es realmente muy bueno cosa que se agradece siempre y lo recomiendo ampliamente.
We’ll back the second time to celebrate my birthday, was amazing like the last time, also the food and service was incredibly and friendly. Thanks a lot guys!
Great location. Hostess is friendly as well as staff. Food is very very good, although it might seem a little bit expensive (average for restaurants in the hotel zone). Nice terrace and they accommodate our request to moderate the volume of the music when requested. Nice cocktail selection. Overall, very good if you are in the nearby area.
Solo quiero decir que el
Lugar es simplemente perfecto ,la vista es espectacular y la comida deliciosa,el menú está perfectamente diseñado para deleitar tu paladar...definitivamente regresaré y lo recomendaré ...mención aparte el servicio es increíble desde la entrada hasta que te vas.Gracias Crab House por esta experiencia
The atmosphere and the food is outstanding. The service is exceptional!! We will definitely be back next trip.
Thank you very much for your visit, we would like nothing more than receiving you again. regards Crab House
esta muy maravilloso
Muchas gracias por su visita y por su comentario nos esforzamos cada día para ser mejores. Saludos Crab House
Amazing food. Fantastic service. Waiter very attentive. Couldn’t ask for a better anniversary dinner.
Thank you very much for trusting us on such a special date, we are so happy that we exceed your expectations, we hope to serve you again. Greetings Crab House
I cannot even begin to explain how incredible this place is. We have already booked another reservation. The food is outstanding as is the service-we reserved a table outside overlooking the marina, which only added to the experience. We enjoyed the seafood platter for two, which included a good bottle of Chardonnay and included a generous portion of shrimp, crab legs, spiny lobster tail, and crab claws. My son had the surf and turf which was also stellar: In both dishes, the shellfish was fresh and perfectly prepared. For dessert, do not miss the lava cake. Other reviews have mentioned the higher price tag; as NY natives, it didn’t seem excessive to us, and the quality and generous proportions made it a worthwhile expense. Don’t miss this place!
hello first of all we appreciate your visit and the time to give us this interesting review, you managed to test the best of our menu, we specialize in the handling of crab in the area and of course our portions are designed for our customers needs, a delight the lava cake and we will continue looking for more promotions to pamper our clients. Greetings Crab House
Tardaron mucho en atender. Cómoda excelente. Pero MUY CARO.
Hola antes que nada agradecemos su visita y la reseña con mucho gusto proporciono el correo de gerente@crabhousecancun para poder saber mas de su experiencia y como podemos mejorar en cualquier aspecto. Nada nos gustaría mas que poder atenderlos nuevamente. Saludos Crab House
This restaurant has a beautiful view, fun and interactive staff and delicious food. Although they are a bit pricey, I really enjoyed my experience and their staff’s dedication to making sure the customer is comfortable.
hello thank you very much for your visit and the time to give us this review, we seek to offer the best of us for the price that our customers spend, we continue to improve for all our customers. Greetings Crab House
Excelente comida con una vista maravillosa, lo recomiendo mucho.
Hola Jorge muchas gracias por tu visita y el tiempo para escribir esta reseña, nos llena de placer saber que vamos por el camino. Saludos Crab House
Excelente lugar y riquísima comida. 100% recomendable!!
Hola muchas gracias por tu reseña y visita nos saca una sonrisa pues cada día nos levantamos con la intensión de mostrar la mejor cara de Crab House a nuestros clientes. Esperamos poder atenderte nuevamente. Saludos Crab House
Great food and service! They was very friendly and helpfully, we did try Alaska king crab was delicious also the surf and turf was awesome, the atmosphere very nice and relaxing!
hello thank you very much for trusting us, the king crab of alaska is something that directs us, without a doubt we are a great choice of seafood in the area. Greetings Crab House
Eaten here before but this time something was not as enjoyable
Hello, first of all, we thank you very much for your visit and review, I put the mail of manager @ crabhousecancun to be able to know more of his experience and thus to be able to improve. Greetings Crab House
The food was absolutely wonderful, from preparation to presentation, very pleasing. I especially enjoyed the Crab House Shrimp, my wife the Crab Cake and Crab House Salmon. A really amazing experience. Thanks a lot.
ello thank you very much for your visit, for us it was wonderful to serve you and know that our crab house salmon is something that stands out. We hope to see you again with us. Greetings Crab House
Avoid it!!!! Nor food nor service are correct. Also the smell inside was not good. Slow and bad service, food is better in a fast food! Deception total.
Easy to book. Excellent table beside the lagoon. Stunning seafood menu. The octopus was delicious. Very attentive and friendly service but not intrusive..
Service was excellent, and the view of the lagoon was ver pretty, but we felt that our meals were overpriced. I don’t think I would go back again.
hello thank you very much for your visit and comment we are on the path of continuous improvement and we continue working to satisfy all kinds of clients. Greetings Crab House
Food was all sub par. Fishy partially frozen seafood. Service and ambience were perfect.
Awesome food and service. Little details makes it special. Every need is met.
Fantastic food, fantastic view on the patio (esp sunset), fantastic service, and beautiful decor.
Very positive but service was about fast.
We really wanted to love this place. We were very excited to try it. We ordered their seafood combination platter for $160.00, which included shrimp, lobster, king crab legs, and stone crab legs. We also had the calamari appetizer. My husband loved the presentation of the seafood platter; however, the service felt very rushed and unrelaxed. Some feedback for the restaurant- while we appreciate your staff wanting to be so attentive, we would have preferred to have not felt so rushed. In total, we think we were there for 45 minutes, which in our minds is not a good value since we spent over $200.00.
This was our first visit to this restaurant. It was a nice restaurant. The food was good and the service was excellent!!
It was our first time visiting Crabhouse. We found the service to be accommodating and personable. The quality of food was notable. The presentation of the lobster and seafood choices were entertaining. We had an enjoyable dinner.
Wonderful evening! Our waiter Juan was wonderful. Service was great and the food was fabulous. Love the Cesar salad prepared at the table. It is a definite for our annual trip to Cancun!
My recommendation for some else to go would be if they can accept the type of music they was played as it would be very offending to many. Very explicit. The food and service were very good. Watch the weather report for rain as the majority of their seating is outside. Great sunset views.
We were very surprised that crab cakes were not offered as an entry—disappointed by the coating on the appetizer crab cake. Definitely a language barrier between wait staff and us. I know we should try harder to learn Spanish, but I was surprised.
Very disappointing! Felt very overpriced, lobster was absolutely obliterated. We were really looking forward to some good quality seafood and this did not deliver in any way.
Great restaurant with good food and service. The location on the lagoon is really nice
We had a wonderful time and will for sure be back
Great food great place my family enjoy see the lobsters and the sea food. Quiet place and very nice