Fantastic cuisine great service wonderful atmosphere
Lovely atmosphere with excellent service. We felt the food was overpriced. The paella wasn't cooked right. The stuffed chicken breast was burnt.
Muy buena la picada de mar. Muy buena la atencion de david.
Por ahi estábamos en la terraza y la comida fideos verduras que acompañaban al plato mas caro de la casa se enfriaron muy rapido.
Lo unico que no me gusto y que me senti obligado a pagar es la propina. Directamente con la factura te venia incluido sin consultarte un 15 % de propina, que para nosotros es muchísima
Plata ( argentina). Terminamos pagando mas de lo que queriamos y nos lo hicieron sentir como una obligacion.
Food is fine, in several ways better or substantially better than many places in Cancun.
Further, the value is superior to other similar places in the Zona Hoteliera.
If busy, need to be careful as mistakes may happen, the wrong dish or over charged.
Overall a good experience - in our 8 nights out around the NYE, we returned to this restaurant for a 2nd dinner.
It had been quite some time since the last time I was there and honestly I remembered it being much better. The hostess was very nice but service was not so good and even poor at times. We waited for 10 minutes before anyone came to take our drink order. The waiters weren't familiar with the coxtails. Food was ok. Crab legs being the best but they come with a side of pasta that honestly is not good at all. You could get some better pasta even at Olive Garden. Yes, that bad. Over all the sides that come with the dishes are more of a decoration than something that adds to the dish Anyway lobster was good not the best but good. We had a good time and I think I would come back but definitely it is not as good as it used to be. And yes it is expensive. 100 dollars per persona with one drink and no dessert.
Not sure what to say - just found the whole experience very average - not bad but not great.
We had reservations for 4 for New Year’s Eve. Our hotel confirmed outdoor seating and regular menu prices until 9pm that morning. When we arrived we were told it was price fixed and $150 per person starting at 8:00. The manager was rude and refused to honor the confirmation made by our concierge. We left and so did others that came in at the same time. It was upsetting and disappointing.
The food was not good for the price paid.
I purchased the seafood special for $3,100 Pesos and it was far too overcooked.
Service was great, food was not.
Went for a birthday celebration and the food was not worth the price. It was really expensive. The Caesar Salad was amazing though! Caesar’s dressing made at your table side with fresh ingredients and was super delicious. The guacamole was ok, the squid rings (calamari) was ok, filet mignon was ok. Cant remember the exact name of the Lobster Orange something with pasta...the lobster was fried and did not taste good. I had amazing fried lobster before and this definitely was a 4 on a scale of 1-10. The other lobster dish was grilled and tasted ok. I would definitely come again for the Caesar salad! It was the star of the night! The atmosphere was beautiful. The wait staff was awesome.
The food was okay, but the service was awful. We spoke to the manager about the VERY slow service he made excuses. Never even apologized. It’s a shame, we were so looking forward to a nice seafood dinner. We were disappointed at how long it took to get our dessert , 20 minutes. The check, another 20 minute wait. So unless you want to over pay for bad service steer clear of this restaurant. There are so many better choices in Cancun.
Nice place on the water. We were seated with a view of the marina. The service was truly outstanding and the waitstaff brought us a piece of cake for our anniversary. Good experience.
For so expensive and being suggested by others we were not pleased with the food at all. Being from the states and Toronto we have pretty high standards and this fell very short of them.
Food was mediocre.
Marisco fresco y servicio excelente
Bien, Normal como lo esperaba
Very bad experience with Crabhouse. Service was really bad, very expensive, they were trying to sell you the most expensive items in the menu. The menu doesn’t have anything special: don’t expect a lot of fish dishes, albeit you are at Crab house.
Awesome food, had surf and turf. Enough to share/take home.
Also great Caesar prepared table side.
Stone Crab claws a must. Always in season?
Crab house was absolutely amazing. The staff was amazing our waiter, Jesus, was extremely patient, very nice, and just made our experience at crab house even better. The food was AMAZING! Very flavorful, the sauces that came with the food added extra zing to the food which was already delicious on its own. I would definitely recommend this restaurant to anyone going to Cancun. Everything in this restaurant is an incredible place and hope you will enjoy just as well as me and my friends did.
Excelente servicio, comida muy rica. Volvería sin dudarlo.
The menu is rather annoying as you must ask many questions to understand how to order. The ambience is not like Fred's, Porfrios or Harrys and when the serving staff walk by the wooden deck moves with each step. More annoyance. Finally, be prepared to drop some significant coins. Very expensive. Many other restaurants beat this one by a wide margin.
We always come back to visit. Food is amazing, ambiance is great and the service is superb. Definitely a place to go to
Where do i begin ? The food was completely amazing ! We couldn’t get enough . The drinks were completely amazing . The music was soothing ! The atmosphere was just right . Our waiters Ivan and miazdim were professional and courteous ! Can’t wait to visit again
It was a great experience, nice food and amazing service. Definitely would recommend it.
Good dinner. Great venue service ok wish the menu had a greater variety of seafood
recomendaria poner un sistema de aire para refrescar la terraza
Lovely service and super fresh seafood with a lagoon view- can’t beat that kind of experience!
Aside from the food being delicious. The service there is amazing. We literally had 3 waitresses at our table attending our every need. The place is nice and I will definitely dine there whenever I’m in Cancun.
Outstanding service, great cuisine and a surprise anniversary dessert! Highly recommend.
The food was excellent as was the service. Being from a big city (Chicago) we thought the prices were reasonable for the quality and freshness of the food. We would absolutely return the next time we are in town. The colossal stone crab claws were our favorite, but everything we tried was delicious.
My wife and I went for dinner there and had shared a variety of dishes as I am an Professional Chef and love trying as many dishes as possible. We enjoyed the Stone Crab claws but overall the rest of the food we tried was either to salty or lacked flavor and was overpriced (even for Cancun), also stick to the cocktails and cerveza's as the wine list is pedestrian and also over priced. The service staff although professional are pushy and will try to rush you and will only suggest high priced items as good suggestions. The ambience however is nice with the lagoon view and they had a live guitarist playing who was quite good playing contemporary music. Overall however it is not worth the money as there are plenty of other great seafood restaurants and the lagoon with similar offerings for far less. KH
One of the top restaurants we have dined in anywhere. A must if you are in Cancun.
Beautiful waterfront views. Our waiters Manuel & Flor made the best table side Caesar salad with fresh made dressing! Entrees were perfect. Dessert was an artfull surprise! I WILL return for this one.
Muy buena vista, buena atención, no espectacular pero buena ( los meseros se estaban peleando), la comida buena. La música, como suele pasar en CanCun, mala y muy alto volumen
Mal servicio, desorganización y tardaron mucho los alimentos.
The food was delicious, the service fantastic , we enjoyed the atmosphere waite staff were on point, we didn't have to ask for anything they were very attentive. I was very pleased
Gran lugar para reunirse y porque no disfrutar de una exquisita comida,el servicio es realmente muy bueno cosa que se agradece siempre y lo recomiendo ampliamente.
We’ll back the second time to celebrate my birthday, was amazing like the last time, also the food and service was incredibly and friendly. Thanks a lot guys!
Great location. Hostess is friendly as well as staff. Food is very very good, although it might seem a little bit expensive (average for restaurants in the hotel zone). Nice terrace and they accommodate our request to moderate the volume of the music when requested. Nice cocktail selection. Overall, very good if you are in the nearby area.
Solo quiero decir que el
Lugar es simplemente perfecto ,la vista es espectacular y la comida deliciosa,el menú está perfectamente diseñado para deleitar tu paladar...definitivamente regresaré y lo recomendaré ...mención aparte el servicio es increíble desde la entrada hasta que te vas.Gracias Crab House por esta experiencia