Casa del Lago - Rosewood Mayakoba
The food was great, but the service was NOT.. They seemed to be understaffed. Not super attentive. I asked for water multiple times, but never received it.
The food was delicious! The service was excellent! However both glasses of wine were only 2 to 3 ounces. We should have complained at the time. It was very expensive wine and we were not given the typical 6 oz glass.
A colleague and had an amazing dinner at this restaurant. The service was wonderful (they even provided bug spray upon request) and the food was superb. The presentation was unique and everything was served perfectly. The tiramisu ice cream and the apple tart were incredible and different from anything we've ever had. A fabulous evening.
Excelent Italian food with a Mexican flavor.... the mac and cheese with truffles and lobster is really worth it
Great food and service e at one of the most beautiful resorts in the world
The best restaurant we ate in during our stay. Beautiful decor, service was excellent, food was well prepared though all four of us had a bit of an issue afterwards so was definitely something we ate, maybe the salad? The menu was varied and interesting. Overall, a lovely evening!
Excellent all around. Great beach view and a diverse menu. The fish, suckling pig and lamb were excellent as were the deserts. The red guacamole was an nice twist on the usual. Most importantly Miguel provided the most excellent service. He is amazing.
Rosewood’s top Resturant at the resort
We came from another resort to see if we were missing anything
We complained about the music and they said that many people complain but it was a corporate decision
Dinner was, as always, outstanding. The deserts by chef Heurik Palos are to die for.
Our service was excellent. Although I didn't like what I ordered for my entree (gnocchi), my husband liked his dinner, and the pizzeta appetizer was delicious! On another visit here, I ordered an arribiata pasta with shrimp and loved it.
Capped off our trip to Riviera Maya and made up for every bad meal we had at our neighboring all-inclusive. Gorgeous property, fantastic service, amazing dishes!!!
Beautiful setting with really great food, had an amazing bottle of Mexican wine, and the service was fantastic, expensive but worth while!
Delicious food!! Combinations that were original and sooo good! Italian base but international flavors. The waiter was so attentive and went the extra mile to make sure we were 100% satisfied. High quality!! Definitely recommend
Amazing! Well sized portions for the price!
Definitely will go back when in Mayakoba
Very special atmosphere at this lovely hotel a great evening
Great food, especially the free bread (olive, herb and chia seed) olive bread is my fav. It smell so good, I’ve never rave about free bread before but this one is so good. The Buratta cheese was exceptionally creamy and delicious. We ordered steak and lamb, those were good also. Enrique, our server, open the wine bottle table side for a glass of white and red wine that I ordered. Service was great as I expected from Rosewood hotel.
Magnifica cena, un carpaccio espectacular la atención y sugerencias de Ángel inmejorables. Chef de primera
Lovely meal with wonderful service!
El lugar donde está el restaurante es espectacular y la decoración es de muy buen gusto. El servicio es muy bueno. En nuestro caso, solo dos de siete platillos cumplieron con nuestra expectativa. Esto es, relación precio -calidad. El Cordero y el lenguini con camarones estuvieron excelentes. Los demás platillos básicos y con poco sabor, pero bien presentados.
Definitivamente no volveríamos a pedir la ternera ni el filete prime pues no lo supieron cocinar (el primero estaba demasiado cocido aunque pedimos el término sugerido por el chef y en el filete lo pedimos poco hecho para que estuviera caliente el centro).
Vale la pena tomar en cuenta que en la página de OpenTable dice (1) que es un restaurante italiano lo cual me parece que no es así. Debería decir internacional pues la base de comida no es italiana y (2) que el precio dice “$$$” de Ps 300 a Ps 500 por persona lo cual no es asi. Los precios son en dólares y el rango de pescado o carne está entre US$32 y US$65. En nuestro caso, sin tomar en cuenta la botella de vino, el promedio por persona fue de Ps 1,100 + propina.
El hecho de estar en Rosewood por si solo habla (excelente lugar y servicio impecable) por lo que bien vale la pena disfrutar la experiencia pero hay que ir preparado $$$$$.
Usually we love coming here. This time the service was really terrible. It was so disappointing but clearly they were seriously understaffed. We’ll go back again next year and hope the service is better.
It was awesome!
Beef carpaccio to start was excellent and the octopus risotto with chorizo was delicious and filling.
Wonderful food. Local ingredients blended creatively into traditional Italian dishes. Exceeded my exceptions. A real treat. Exceptional service.
Great! Service very attentive. Food amazing.
The ambiance and the service were excellent. Unfortunately, the food was average for a fine dining restaurant and extremely overpriced at that.
I doubt we will return as there are many other restaurants in Mayakoba to eat at.
Fantastic food, service and ambiance. Highly recommend!
Food was amazing. The outdoor patio has an awesome view. The servers go the extra mile to ensure you are pleased. Great dining experience.
The food was good and a nice change of pace from Mexican. The service was awful. We had a waiter who clearly did not want to be there. Our service was night and day compared to the table next to us who had another waiter who was wonderful... it all depends who you get, which is not what I expect from a restaurant in a luxury hotel.
Wonderful restaurant! I loved my meal. The rib-eye was to die for! Juicy and cooked to perfection. The Mexican Malbec was a wonderful addition to a beautiful Italian dinner. I was very impressed!
Service and food were outstanding. Servings are large.
Absolutely beautiful setting.
Restaurant and The Rosewood Resort could be nicer. All the staffs politeness and helpfulness is at a extremely high level. Attention to detail is prevalent. The Sea bass and Pasta bolognese were very exceptional. Restaurant wasn't too busy so the noise level was quiet/romantic. Very nice people and place.
Food was over priced and definitely not Italian. It has a weird Mexican spin on it which was not good. The waiter tried to take advantage of us as Americans as if we did not know how to convert Pesos to US dollars to get a bigger tip. We asked for 2 glasses of wine and he just kept pouring it even when we didn't ask for it. The whole experience was strange and good wasn't that good. For the price I woudlgo elsewhere. Only positive is the view sitting outside and the beautiful resort around you. And the free churros at the end...best part of the meal!
The food and service was outstanding. The only negative as with all resorts was the price. The lowest priced main was 30 pasta. The food was amazing and they have a great wine menu including some great Mexican wines at a reasonable price. The Napa wines were brutally priced. If you are in this area you should check it out. Delicious.
It was good for resort food but nothing remarkable.
Part of one of the best hotels in the world Casa Del Lago is beautiful, the service is great and the food outstanding. The seafood papperdel was unbelievable!!
Simply stated - HORRIBLE! Yes! I am talking "Fire the Chef" kind of HORRIBLE! This was probably one of the worst restaurants I have dined at in a very long time. I am shocked that this restaurant is part of Rosewood. My wife and I were thoroughly disappointed with the food and the service.
The best restaurant in Mayakoba. The food was excellent can not rave about this place enough. You will not be disappointed. We were there for my birthday and everyone's dish was excellent. Hats off to the chef and pastry chef!!
The food we had was not as full of flavour as other years, and we found that the price was excessive. The presentation was good and there was an attempt at creative combinations between Italian and Mexican flavours. It just wasn't very successful. So the cost was not at all justified.
It's a special place for dining for sure. Food was excellent service was OK not too bad but far from a 5 star place. Part of the dining experience to me is the ambience. It was very strange that a nearby pool was having a construction for a event they were setting up for the next day. It was extremely noisy with all the setting up they were trying to do. Told that to the server but it didn't help and talked to the manager and that didn't help either. It cost several hundred dollars for two people to dine there. Very disappointed.
Nothing extraordinary or very authentic, very bland tastes