We have never had such a horrible experience at cafe central. After being consistent clients of the establishment for years now we where seated at the bar after specifically asking to be seated at the fine dinning area when we booked our reservation when the table we asked for wasn’t even taken. After much confusion we where still seated in the noisey bar where we heard many new waitresses talking very vulgar. We got dirty spoons our utensils practically thrown to us, our order was taken multiple times because Andrea couldn’t get it right. We had to keep reminding her that we had ordered specific items because she wouldn’t bring them out. Our server Andrea even kept removing her mask below her nose which made us feel very unsafe in the establishment. She was highly unprofessional and frankly I don’t know if we’ll ever be back. Cafe central is our usual go to weekly for lunch or even dinner sometimes and the experience today was just unacceptable. It seemed to be her first day and she was not ready. I really hope you all can make it right for us because this is such a huge disappointment Samuel and Michelle when he was still there are our usually waiters and we have NEVER EVER had such terrible service.
Overall as always love ur customer service and ambiance...the 3 le he’s wasn’t as fresh but nonetheless excellent service
We are so sorry about your dessert! We will communicate this to our Chef and Executive Chef. We hope to see you back again soon!
we celebrate our wedding anniversary , nice atmosphere very good music , excellent food and I would like to thank café central to give us as a gift dessert for celebrating our anniversary , attached is a photo of the chocolate mousse tower which an addition to be a beautiful presentation it’s a very delicious dessert . thank you again and keep up the good work
Happy Anniversary! We are happy to celebrate with you anytime! Thank you for being our guest and we hope to see you again soon!
This is a very good restaurant. I will return when I'm in El Past
Thank you for dining in with us Frank! We hope to see you back in El Paso very soon! Safe travels!
Nothing special, a bit pricy, and took forever to get served.
Hello thank you for dining with us, we are sorry to hear you didn't enjoy your visit. What is your name? We would like to address your experience with your server, what are the details of your visit? Thank you.
Wonderful meal, duck and lamb were awesome
Thank you Aaron for sharing! Thank you for being our guest! We hope to see you back soon!
The service was great! Atmosphere was perfect and the food was exceptional, will be going back soon for our anniversary!
Great place to go for a romantic dinner or dinner with friends.
Thank you for sharing Ismael! Thank you for being our guest! Looking forward to seeing you back soon!
Great ambience and service. Piano a little to loud. Overall one of our favorite places to dine at.
Thank you for letting us know Peter! We appreciate you very much! We hope to see you back again soon!
Oustanding... as always. Best meal in El Paso. Our go to when guests from out of town are in.
Para mi sigue siendo el mejor restaurant de El Paso.
Since we walked in felt very welcomed. The music ambiance was great (piano and singing lady) waitress was very friendly and the food was well worth the price!! My girlfriend loved the place. We will be returning for every year anniversary!!
Richard we are so happy to hear that you had an enjoyable date night! Thank you for dining with us! We hope to see you back soon!
It was a beautiful calm evening even though it was pretty full. Very on-point service. Every staff in each department were very respectful and courteous. We had a 5 minute wait for our table and they were courteous to offer a free appetizer while we waited at the bar. We can't wait to go back again.
Overall very enjoyable experience. Food was excellent and the service was amazing. Our only issue was that there was one table, right in the doorway, with a lot of traffic coming in and out, opening and closing the door...and that as was were seated, despite our objections. It ruined an otherwise excellent evening.
Steven, thank you for letting us know about the inconvenience of the table you had. We appreciate your review and we are glad that you enjoyed your evening! We hope to see you again soon. Thank you for dining with us!
Great cozy place with wonderful service. The food was presented beautifully and tasted great
Kiev it there out waiter Derick was amazing!!! Definitely I will be back
Cafe central never lets us down!! They make us feel fantastic! And most importantly the best customer service!
It was our date night and everything was awesome! We have never had a bad meal there.
Well, definitely they should tell you when you reserve that, it may be outside. Yes, literally outsidecwith a metal roof and windows, now, so you think you are inside. Hot and even with a/c on, they couldn't help it. I could see that inside they had piano and singer, wow. I took some pictures, well, I had to edit before posting them, electrical cables behind, and water on floor.
Cafe was exceptional as always. What all restaurants in El Paso should aspire to be.
Wow! Thank you! This means so much! We appreciate you and we hope to see you again soon!
Excelent option fully recomended best night ever good service
Thank you Andres for your amazing feedback! We hope to see you again soon, have a wonderful week1
Best dining experience in El Paso, TX! I highly recommend it.
Had a wonderful time at Cafe Central. The ambient was great and the service was great!! Couldn’t have asked for a more perfect anniversary dinner! Thank you!
Service was off. Very slow and the particular server was distracted or too busy. Not like them
Good service, good food, the girl singing was awful but the piano guy was good
OUR SERVER FERNANDO WAS AMAZING , MADE OUR LUNCH VERY ENJOYABLE.
Outstanding service. Food was awesome and cocktails were some of the best Ive had. Recommend without hesitation.
Perfect anniversary dinner spot. Service, ambiance and food impeccable. My table request was accommodated. The card and dessert were much appreciated.
ALWAYS THE BEST!!! We love the food and service. Quality on everything.
Extremely nice place to eat and have a great time.