BRIO Tuscan Grille - Fairfax - Fair Oaks Mall

4.2
856 reseñas
Hasta $30
Italiana

Etiquetas principales:

Casual
Buena opción para grupos
Ocasión especial
Brio (cuyo significado es "vivo" o "lleno de vida") es un restaurante elegante pero casual que ofrece platillos auténticos del norte de Italia. El subtítulo "Tuscan Grille" describe un menú que ofrece carnes asadas al horno, chuletas, pescados y mariscos, similar a lo que uno podría encontrar en un auténtico restaurante en la Toscana. La filosofía de Brio es "comer bien es vivir bien", lo que los motiva a utilizar únicamente los ingredientes más frescos y de la más alta calidad. Brio trae el placer de una casa de campo en la Toscana hasta la ciudad estadounidense. Encontrará más información en la página web .
Lo que 856 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.2con base en calificaciones actuales
4.2
Comida
4.3
Servicio
4.4
Ambiente
4.0
Valor
Ruido · Moderado
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Filtros
S
Shan
1 reseña
Comieron hace 5 días
Global2Comida2Servicio3Ambiente2

The flatbread that came with the spinach dip was stale, and a bug was flying around our table the whole time. The waiter was not masked, and that made us very uncomfortable as he kept leaning in to hear us.

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RM
vipRachealM
8 reseñas
Comieron en 19 de enero de 2022
Global5Comida5Servicio5Ambiente5

Great services and good food

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T
Traveller
1 reseña
Comieron en 8 de enero de 2022
Global3Comida2Servicio5Ambiente4

Pork chops were very dry and the lasagne was uninspiring. Very good service though.

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MP
vipMaryP
5 reseñas
Comieron en 8 de enero de 2022
Global3Comida5Servicio5Ambiente5

We love going to Brios but on this visit we were totally caught off guard! The menu showed Lobster Bisque as $7.99. I ordered a bowl of the lobster bisque. The only price on the menu was $7.99. When the bill came, we were charged $15 for the soup! We double checked a menu on the way out, assuming we had overlooked the $15/bowl and confirmed the only price for the lobster bisque on the menu is $7.99. It does not state if that is for a cup or a bowl so we assumed it was a set price, set size. We had already paid and as we were walking out & checking a menu for the price, a server asked us if we needed help (not the server we had at our table). She said that yes the bowl is $15. We showed her on the menu the $7.99 and she said the bowl price was not on the menu but she would show us in the computer that the charge was correct- She would show us on the computer to prove the point? That was just rude! Why would they have only one price on the menu with no size noted & then almost double the price w/out fair warning?We have loved Brios & have gone there frequently (as evidenced by our Open Table reservations) but now when we visit, if we visit again, we will double check prices to avoid another bait & switch which definitely takes the pleasure out of dining.

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MP
vipMaryP
6 reseñas
Comieron en 18 de diciembre de 2021
Global5Comida5Servicio5Ambiente5

Waiter was very busy yet had a great attitude and very personable!

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OT
Comensal de OpenTable
2 reseñas
Comieron en 17 de diciembre de 2021
Global3Comida2Servicio2Ambiente5

Generally we always had great experience at Brio but our last experience was not great. Our food was cold and service was poor.

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OT
Comensal de OpenTable
6 reseñas
Comieron en 17 de diciembre de 2021
Global5Comida5Servicio3Ambiente5

Service was slow due to less staff. Labor market issue is across the board but we have to deal with it. Had fun at dinner.

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s
vipsecretcountrygirl
Richmond
15 reseñas
Comieron en 4 de diciembre de 2021
Global4Comida4Servicio4Ambiente5

Our drinks wine and cocktail finally arrived after we flagged someone to follow up still had to wait and finally served halfway through meals. So much for pairing. We’re long time regulars including big birthday groups but recently looked for other options given staff challenges.

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EB
ErikB
4 reseñas
Comieron en 28 de noviembre de 2021
Global5Comida5Servicio5Ambiente5

Great experience on the patio with the ceramic heaters providing a comfortable amount of heat for a late November day. Amber was awesome, the food was timely and tasty. Great overall meal.

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M
Mary
2 reseñas
Comieron en 5 de noviembre de 2021
Global2Comida3Servicio3Ambiente1

Unfortunately there was a group of children in the adjoining room who were extremely loud and boisterous. Neither the adults in that group nor the restaurant (?) apparently did anything to quell the extreme noise. As a result guests in the restaurant also raised their voices in order to hear at their tables. I couldn't wait to leave.

The portions of additions to the pasta dishes were small compared to the prices--mostly pasta which frankly is cheap.

the waiter was very nice but did not initiate pouring additional water etc.

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ET
EricT
1 reseña
Comieron en 4 de noviembre de 2021
Global4Comida5Servicio5Ambiente4

Food was absolutely delicious and the service awesome.

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J
John
27 reseñas
Comieron en 30 de octubre de 2021
Global4Comida4Servicio5Ambiente4

The food was good. My wife and I had a small cesar salad and it was fresh and tasty. I ordered the pork chops and my wife ordered the shrimp and lobster pasta. The 2 pork chops were tasty and tender. The pasta dish had a couple of small pieces of lobster and was a little salty. Otherwise, the pasta was ok.

Service was very good, and there was viritually no wait for the food. Excellent overall service.

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BL
vipBLMILLS
Richmond
40 reseñas
Comieron en 26 de octubre de 2021
Global5Comida5Servicio5Ambiente5

The specials for 2-4-5 is awesome. The daily specials are convenient, well prepared, and a greatly organized presentation. The hostess is great at her job. Food is always delicious.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 28 de octubre de 2021

Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

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EM
vipElyseM
2 reseñas
Comieron en 15 de octubre de 2021
Global5Comida5Servicio4Ambiente5

We love Brio! The food is consistently delicious and the atmosphere is ideal

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 17 de octubre de 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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BE
vipBethE
59 reseñas
Comieron en 9 de octubre de 2021
Global5Comida5Servicio5Ambiente5

My daughter and her Homecoming group (21 in total) had dinner at Brio last night. Such a wonderful experience!! Their waiter was fantastic and the staff were so accommodating. Everyone enjoyed their dinner - the food was delicious! Thank you! Thank you! Thank you! Your staff definitely went above and beyond to make their evening special.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 17 de octubre de 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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JO
vipJoysOpinion
9 reseñas
Comieron en 9 de octubre de 2021
Global5Comida5Servicio5Ambiente5

Highly recommend the shrimp and lobster fettuccine and the gorgonzola lamb chop appetizer. Delicious!!!
Thank you to the GM Scott for chatting with us to ensure that all was well and to our server for her lovely personality and attentiveness.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 17 de octubre de 2021

Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

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HD
vipHappyDiner
1 reseña
Comieron en 9 de octubre de 2021
Global4Comida4Servicio4Ambiente4

Nice outdoor area for eating -staff that cares about diners

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 17 de octubre de 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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OT
Comensal de OpenTable
3 reseñas
Comieron en 1 de octubre de 2021
Global4Comida4Servicio4Ambiente4

Baby shower

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DW
vipDavidW
Richmond
1 reseña
Comieron en 15 de septiembre de 2021
Global5Comida5Servicio5Ambiente5

We are always pleased with the service from Claudia. She is excellent: always friendly and attentive.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 17 de septiembre de 2021

We aim to provide a great customer experience so we're overjoyed to hear that is being exemplified by Claudia. We look forward to serving you again.

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OT
Comensal de OpenTable
Richmond
1 reseña
Comieron en 11 de septiembre de 2021
Global5Comida5Servicio5Ambiente5

Great experience

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 12 de septiembre de 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

Denunciar
OT
Comensal de OpenTable
4 reseñas
Comieron en 10 de septiembre de 2021
Global2Comida3Servicio1Ambiente2

We only saw our server 2 times. She came to ask how were things and one person said good and she walked away as another person was asking for a refill of their drink. Never got offered more water when everyone had finished their water because the server never came back to the table to order more drinks. Second time she approached the table she just handed us the check. We would have ordered more drinks and dessert but it was clear she was almost off and was rushing us to leave. Other servers were stacking up chairs over the tables so it was obvious they wanted us gone. Even though it wasn’t even 9:30 and they close at 10. So we paid and left and went somewhere else. Honestly don’t recommend this place. Food was decent but the service was horrible

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 12 de septiembre de 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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BL
vipBLMILLS
Richmond
40 reseñas
Comieron en 8 de septiembre de 2021
Global5Comida5Servicio5Ambiente5

Excellent family bundle selection. Wanted something offered on Tuesday night special, but it was Wednesday night instead. Couldn't order online, so contacted restaurant, was assistance. Spoke to someone, who could have been a manager, and he quickly made the option available! Not only that, but the selection was made in a very short amount of time! Incredible! The food is outstanding, and the presentation views for itself. Assumely shared and enjoyed by all 5 family members! Highly recommend BRIO on any day of the week!

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 12 de septiembre de 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille! We look forward to welcoming you back again soon!

Denunciar
BL
vipBLMILLS
Richmond
40 reseñas
Comieron en 7 de septiembre de 2021
Global5Comida5Servicio5Ambiente5

Awesome restaurant outing! The hostess and manager were exceptional in getting food and dessert (ice cream) exactly right. Provide information on upcoming changes to the restaurant. Menu remains unchanged. The food was delicious and enjoyed by all. First time at this location and will visit again, soon! Excellent!!

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 9 de septiembre de 2021

Thank you for that glowing review! We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

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OT
Comensal de OpenTable
1 reseña
Comieron en 2 de septiembre de 2021
Global3Comida4Servicio2Ambiente3

Got a reservation at Brio. Waitress was alright she didn’t come check on us ( keep in mind it was us and two other couples so they weren’t busy) other Than they everything was alright just no friendly service

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 16 de septiembre de 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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c
claire
14 reseñas
Comieron en 25 de agosto de 2021
Global1Comida4Servicio1Ambiente1

We were there to meet friends that were coming in from out if town and hadn’t seen in a few years. We got there first . We were seated and waited 7 minutes before a server even came by. The restaurant was perhaps 1/4 full. We put in our drink order and asked for watr as well. Another 7 minutes and the server brought my husbands’s beer. We waited another 7 minutes as my husband was waiting for me to get my drink. I saw the server hanging out and went over to him and asked where my wine was. He said the bartender was busy. So I asked where our waters were. I also asked him that didn’t he think we should get our drinks together? If wasn’t like my wax a difficult cocktail. We ordered a beer and a glass of house . He finally brought the wine after another 5 minutes . We asked for the check and did not eat there. As we were leaving we passed by the bar where there were only 5 people. Won’t go back.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 27 de agosto de 2021

Hi Claire. We are very sorry about your poor experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

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BA
BA01
1 reseña
Comieron en 21 de agosto de 2021
Global4Comida4Servicio4Ambiente4

We go there often. The service is good

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 22 de agosto de 2021

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

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BM
vipBrockM
2 reseñas
Comieron en 20 de agosto de 2021
Global1Comida1Servicio1Ambiente1

We were 1 of 2 tables occupied. Sat for 15 minutes without a visit from a waiter, hostess, bartender, or cook (open kitchen) so we got up and left. Told the hostess why on the way out and she just said “ok”. So I can’t tell if the food was good because we never got any, but the service was nonexistent.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 22 de agosto de 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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Y
vipYie4209
20 reseñas
Comieron en 18 de julio de 2021
Global3Comida3Servicio3Ambiente4

Good brunch but not many varieties. Price seems high over all.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 21 de julio de 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

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PJ
vipPJsreview
20 reseñas
Comieron en 7 de julio de 2021
Global5Comida5Servicio5Ambiente5

Pesto Primavera was delicious. Our server, Claudia, is professional and friendly. She is always so pleasant and makes our visit just perfect.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 21 de julio de 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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JG
vipJosephG
10 reseñas
Comieron en 20 de junio de 2021
Global5Comida5Servicio5Ambiente5

Great food and service. We ate on the patio. Very pleasant with the fans despite the 80+ temps. Highly recommend.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 22 de junio de 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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R
Robert
Salt Lake City
1 reseña
Comieron en 12 de junio de 2021
Global4Comida4Servicio4Ambiente5

Good food, good ambiance, good service. We enjoyed the dinner. The time was late so people were busy closing resulting in us waiting for the check a little longer than we expected.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 17 de junio de 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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SW
SteveW
3 reseñas
Comieron en 10 de junio de 2021
Global1Comida1Servicio1Ambiente5

Showed up on time sat at table 25 minutes no service asked hostess at the counter if anyone was working out table. She asked the waitress working a table near us if she was going to serve us the waitress looks at us and told her no. The nervous hostess had the bartender wait on us who said I’m just the bartender. Out calamari was cold our dinners were cold and my wife’s son got sick after eating the kids meal spaghetti. If they were busy I would under stand but only 3 tables had people and 3 waitresses . The table before us that just got seated was eating dinner before we even ordered . Sad this place isn’t what it use to be .

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 17 de junio de 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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A
Ababy
26 reseñas
Comieron en 8 de junio de 2021
Global5Comida5Servicio5Ambiente5

Our waiter was wonderful, and the food was great, and it was a terrific value from the lunch menu. Brio is a beautiful restaurant, and I go there often.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 9 de junio de 2021

Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

Denunciar
s
stevenn
1 reseña
Comieron en 6 de junio de 2021
Global2Comida3Servicio1Ambiente3

Slow service despite there being few diners at the time. Wait person struggled to answer simple questions and held glasses by the rims.

Maskless wait staff and kitchen staff. Out of basic menu items and ingredients. Substituted an ingredient in one dish without knowledge or consent.

Unable to complete a gift card transaction. Wanted to comp a $75 tab and toss a $100 gift card.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 9 de junio de 2021

We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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JD
vipJD01
5 reseñas
Comieron en 13 de mayo de 2021
Global5Comida5Servicio5Ambiente5

Our server, Julie, was very attentive and did a great job! We sat outside on a lovely patio, enjoying the weather, and the food was very good.

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JA
vipJosephineA
13 reseñas
Comieron en 9 de mayo de 2021
Global5Comida5Servicio5Ambiente5

I always enjoy eating at Brio's. Service is fast, food is good, prices are reasonable and staff are friendly and eager to please.

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AB
vipAlBrock
8 reseñas
Comieron en 9 de mayo de 2021
Global5Comida5Servicio5Ambiente5

I'll be honest. Service on Mother's Day was slow. But our waiter gave us a head's up along with an apology and explanation - they were short on staff. We got our drinks quickly and let our waiter know we were in no hurry. We were going to be understanding and patient. We were there to enjoy each other's company. The appetizers came quickly after our waited found time to take our order. The main dishes did take awhile but we made the best of it. All the food ordered was delicious. No complaints there. When the bill arrived we were delighted and surprised to see that our waiter comped our appetizer. "Because you guys were so cool." Restaurants everywhere are having staffing difficulties. Diners can make things worse by complaining and being rude. My advice is to chill. Relax. What's your hurry?

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VI
vipVIPwithOpenTable
Richmond
48 reseñas
Comieron en 5 de mayo de 2021
Global5Comida5Servicio5Ambiente5

My lunch was wonderful, and the customer service was stellar. My server was attentive and friendly. I will definitely return to the BRIO at Fair Oaks Mall.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 17 de junio de 2021

Thank you! We hope to serve you again soon.

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TL
TammyL
2 reseñas
Comieron en 1 de mayo de 2021
Global2Comida2Servicio1Ambiente3

Poor service--couldn't tell if they were unstaffed or if waiter was just not focused. He did comp us 2 desserts, but then didn't follow through timely even after that. Food was just ok--salmon was overcooked and dry.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 5 de mayo de 2021

Thank you for dining with us. We appreciate your feedback as they highlight areas in need of improvement. We hope to welcome you back soon.

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LK
LisaK
4 reseñas
Comieron en 28 de abril de 2021
Global2Comida3Servicio1Ambiente3

Unfortunately the service was awful. Waited forever to order and get our food. The server was overwhelmed and too busy. This is not the norm because we enjoy Brios but this was the first time out in a long time and we were very disappointed

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall
Respondió el 5 de mayo de 2021

We're sorry to hear about your dining experience on your recent visit. Thank you for taking the time to reach out to us. We'll be sure to share your review and feedback with our management team to address your concerns and improve our guest experience.

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Preguntas frecuentes

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall ofrece comida para llevar que se puede pedir llamando al restaurante al (703) 348-0054.

BRIO Tuscan Grille - Fairfax - Fair Oaks Mall tiene una calificación de 4.2 estrellas de 856 comensales de OpenTable.

Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.