Esto incluye información acerca de la limpieza, la desinfección, el distanciamiento social y el uso de equipamiento de protección personal. Más información.
Bluegrass BBQ - Reading
Precauciones de seguridad
- Superficies desinfectadas entre cada uso
- Limpieza profunda diaria de zonas comunes
- Se ofrece un menú digital, desechable o desinfectado.
- Desinfectante o toallas limpiadoras para clientes
- Pago sin contacto disponible
- Uso de utensilios sellados o envueltos
- Cantidad limitada de comensales ubicados en la mesa
- Respeto del distanciamiento en zonas comunes
- Espacio adicional entre mesas
- El personal enfermo tiene prohibido el acceso al lugar de trabajo
- El personal de piso utiliza mascarillas
- Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Bluegrass burger topped with pulled baby back ribs, cheese & maple mayo
Southern Fried Chicken
Our homemade buttermilk fried chicken breast served on a brioche bun with bacon & maple mayo
Smoked chicken finished on the chargrill and served with dirty mayo, fries & slaw
Exceptionally good food. Great service.
Bigger potions would be most welcome:)
Polite, rules well followed, lovely food as always
Bad food quality
Pleasant meal and environment. Food was fresh and wasn’t overpriced
Overall lovely food and a nice atmosphere, would recommend
The food is more expensive that normal but ingredients are good and taste is awesome.
Took veggie burger with mushrooms patty and it was awesome.
Fries are normal and sweet potatoes are reallygood also
My first visit here and it wasn't a great experience unfortunately. Myself, husband, mum in law and 2 boys went in at 5 & didn't leave until after 7pm!! We finished our main & finally called someone over half an hour later for the kids puddings :( the place was empty so I think we were forgotten..
Great food and the staff were very helpful even if we did not have table service. The food came really quickly.
The best pancakes I have ever eaten. Brilliant breakfast loads to eat so make sure you're hungry! Will definitely be going again
Food was average at best. Asked to order & pay online, system crashed twice so ended up going to the bar - out of stock on most drinks. Food arrived after a while with various pieces missing. Server looked confused when asked where the rest of my meal was. Was asked to show receipt, later received the rest of our meal. Server informed us that the restaurant had ‘ran out’ of cutlery when they delivered our food - I can’t see how as the restaurant was well under 30% full. Poor experience eating with plastic take away knife and fork. Table next to us food arrived a few minutes later, and they were given a metal set of cutlery - however we’re missing ordered items as well! Used to be a great restaurant, now has gone downhill. Careless and clueless staff. Average (dry) food. Would take a lot to get me back here. Disappointed.
Some food arrived cold but was sent back and returned hot. Service was fairly slow and took ages to get food and for the table to be cleared. But overall the food was good and is a lovely place to go
General atmosphere is great, we were seated quickly and ordered via the app. The food was great, except for the items we ordered which never arrived and were not refunded! We did mention this to the server (who was very friendly and polite to be fair), however she never brought them out and seemed to have forgotten - this also happened on our last visit with some friends. A friend ordered some pancakes but the toppings never came, they did eventually but by that time the rest of the dish was cold and not replaced. I would recommend, however make sure that your entire order is actually on the table before the server leaves, as it is almost impossible to get their attention!
Great breakie. Excellent use of tech ordering at the tables
I found a hair in my meal after I had eaten half of it. It was hidden under some meat hence the low food rating.
Lovely restaurant. Great food. Meat feast!
Staff were great! Food was excellent! Can order from table which was great!
Staff were lovely and very accommodating, the food was great too. Everything was well priced especially for the quantity and quality, however the vegetarian options where very limited.
the lady who was serving us kept bringing us other people's food but she was very sorry and overall really sweet
Had a great time, my only moan would be that the plates were left for some time after finishing, and our desserts came out at different times. I can also appreciate how busy you were so can't really fault anything.
Good food, it was very busy because of last day eat out campaign, I had fibs they were fall off the bone Mmm 😊🍖
The restaurant was quiet and yet we had to wait for a waitress to be reminded to attend to us. We were seated upstairs and ordered via the app as requested due to COVID. The food took a very long time to arrive (the drinks less so) and when it did, it was cold and greasy. The plates were visually unappealing. One knife (party of 4) was dirty and although a replacement was promised, it never arrived - thank goodness for finger food! The flat iron steak (one of the specials) was dry and really needed a sauce of some description though it was cooked medium as stated on the menu. The onion rings looked homemade but were so heavy with oil! Only one of the party ordered pudding - burnt donuts and a dirty spoon.
The staff were uninterested and the restaurant tired and a bit dirty - such a waste of nearly £100 (2 rounds of drinks with only 2 of them alcoholic, 4 mains and 1 pudding).
Won't be back and definitely won't recommend.
Limited menu maybe because of the pandemic. Food could have been hotter. Sat near the door so were bothered by flies during the meal.
Food was a bit dry but service was quick.
Overall, was OK
We were a group of 4 in our mid 20s, none of us are fussy or precious about anything and I normally wouldn’t bother writing a review. However we were all really disappointed at this experience so I felt I should this time.
We arrived 8 minutes early and the lady that greeted us immediately made us feel like this was a huge problem. Once she managed to conquer that problem by picking one of the many empty tables for us, she was very abrupt and left us to sort ourselves out. When she came back and served us later, again we all found her to be a bit rude.
The food was average at best, with the brisket in particular dry and nothing like any brisket any of us have had before. It was more like leftover slices of beef from the previous day’s roast dinner.
This is the second poor experience we’ve had at bluegrass in a row. We won’t be going back.
The food was excellent - I had the smoked BBQ chicken, my partner had a burger, and we were both very happy. The service was excellent. At first we were seated at a table which was very noisy, but we asked to move, and they found us another table upstairs which was much quieter. Overall it was a very good dining experience!
Great food as always and friendly staff.
Would recommend to anyone.
The food was very good value but one of the meals was very cold (ribs) and it took a long time to wait to order our food
Delicious food, super friendly girl at the till, but a grumpy male ruined it all! It was my son’s birthday so I booked online and requested space for my baby’s pram. On arrival, the host man said he only had space upstairs so there we go, wake up the baby, take him upstairs then the pram (where else would he rest so we could eat?). We were then told to order online, but guess what? No ‘eat out to help’ discount by doing so. So I went downstairs, ordered with the super friendly girl and got the discount. The adults got the dessert later, but the birthday boy was missing his. After 20 min we asked the grumpy man who said he would check it. He never got back to us so after another 20 minutes (we had been at the restaurant for 2 hours then!) my husband asked again and he rudely said: I already told the kitchen, it will come, I don’t know when, just wait. He was at the time answering the phone and just threw it. He was also moaning that one till wasn’t working, that he gives up and just had enough. Appalling attitude, lacked professionalism and horrible customer service. Really spoiled our day! Also don’t think it was right that he told all customers to order online if by doing so people wouldn’t get the ‘eat out to help’ discount
Unfortunately the service was slow, took over an hour after ordering! Food came out cold and no service for assistance. Even the bill was calculated wrong! Bad experience
Beer was flat so had to get it replaced, food was cold and service was non existent. Was in there nearly 2hrs and nobody came to ask how the food was. Had ordered and paid for kid's ice creams which never turned up ended up walking out of the place. So disappointed as had driven up from Slough to eat there whilst on a mini break. Had so been looking forward to eating there too.
The food is amazing if you're a meat eater, it's a shame the menu had to be reduced for COVID. Veggie options are a bit limited but the desserts are lovely. The staff are wonderful and friendly.
Brilliant service Good food definitely a return customer
The food was amazing and the staff were very polite and friendly.
The food was tasty, the service was average as you ordered everything online via a QR code and didn’t really get to discuss options or choices. I enjoyed the food And it was tasty but I think It was slightly overpriced.
We love this place which we discovered 2-3 years ago. We live in Guildford but my son chose to go there to celebrate his GCSE results. Food is always delicious and I love the authentic bluegrass feel to it right down to the decor and the great music. Staff are always friendly and helpful. The only downside this time was the reduced menu due to covid which meant we couldn't order their amazing chicken wings. it just means we will have to go back!
Beautiful smoked meat, would highly recommend the ribs. The fries are so delicious too
Didn’t have a lot of the stuff we wanted from the menu. Forgot kids meal. 3 meals didn’t come with a certain item so had to ask for it and got it as side. Very slow.
Food was amazing and the staff were friendly, we will definitely be going back
As a frequent eater at Bluegrass i cannot complement the place enough, the quality of the BBQ is comparable to anywhere i have had anywhere in the uk
We were sat next to a family who’s behaviour was awful. Jumping all over the seats. Nearly knocking out drinks over at least 3 times.
Spoilt a lovely time at the restaurant
First time out to a restaurant in 6 months due to all things Covid. Bluegrass BBQ has become a firm family favourite. For our first venture out it was always going to be here that we would go. We love the food, flavours, American drinks and desserts all of which are spot on. We missed you and even with a limited menu we still found something we liked and now added even more new favourite meals to add to the list.
Bluegrass BBQ - Reading ofrece comida para llevar que se puede pedir llamando al restaurante al 0118 959 9112.
Bluegrass BBQ - Reading tiene una calificación de 3.9 estrellas de 88 comensales de OpenTable.
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