Este restaurante añadió detalles a las precauciones de seguridad

Esto incluye información acerca de la limpieza, la desinfección, el distanciamiento social y el uso de equipamiento de protección personal. Más información.

Bluegrass BBQ - Reading

3.9
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88 reseñas
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Hasta £25
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BBQ

Etiquetas principales:

Ideal para la comida
Comida reconfortante
Ideal para una cita

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Desinfectante o toallas limpiadoras para clientes
  • Pago sin contacto disponible
  • Uso de utensilios sellados o envueltos
Distanciamiento social
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
Equipamiento de protección personal
  • El personal de piso utiliza mascarillas
  • Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Lo que 88 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
3.9con base en calificaciones actuales
4.0
Comida
3.8
Servicio
3.8
Ambiente
4.0
Valor
Ruido · Moderado
78 % de las personas lo recomendaría a un amigo
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Filtros
k
kudakwashem
1 reseña
Comieron en 19 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Exceptionally good food. Great service.
Bigger potions would be most welcome:)

Denunciar
OT
Comensal de OpenTable
Berkshire
1 reseña
Comieron en 19 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Polite, rules well followed, lovely food as always

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RR
RaulR
Berkshire
1 reseña
Comieron en 18 de septiembre de 2020
Global1Comida1Servicio3Ambiente2

Bad food quality

Denunciar
HJ
HannahJ
Berkshire
1 reseña
Comieron en 18 de septiembre de 2020
Global4Comida3Servicio4Ambiente4

Pleasant meal and environment. Food was fresh and wasn’t overpriced

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M
Megan
Berkshire
1 reseña
Comieron en 18 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Overall lovely food and a nice atmosphere, would recommend

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r
raphaell
Berkshire
1 reseña
Comieron en 16 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

The food is more expensive that normal but ingredients are good and taste is awesome.
Took veggie burger with mushrooms patty and it was awesome.
Fries are normal and sweet potatoes are reallygood also

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C
Candles
1 reseña
Comieron en 16 de septiembre de 2020
Global2Comida3Servicio1Ambiente2

My first visit here and it wasn't a great experience unfortunately. Myself, husband, mum in law and 2 boys went in at 5 & didn't leave until after 7pm!! We finished our main & finally called someone over half an hour later for the kids puddings :( the place was empty so I think we were forgotten..

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KT
KirstyT
Buckinghamshire
1 reseña
Comieron en 13 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Great food and the staff were very helpful even if we did not have table service. The food came really quickly.

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AE
AmyE
Berkshire
1 reseña
Comieron en 13 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

The best pancakes I have ever eaten. Brilliant breakfast loads to eat so make sure you're hungry! Will definitely be going again

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MR
MRyan
1 reseña
Comieron en 12 de septiembre de 2020
Global3Comida4Servicio2Ambiente3

Food was average at best. Asked to order & pay online, system crashed twice so ended up going to the bar - out of stock on most drinks. Food arrived after a while with various pieces missing. Server looked confused when asked where the rest of my meal was. Was asked to show receipt, later received the rest of our meal. Server informed us that the restaurant had ‘ran out’ of cutlery when they delivered our food - I can’t see how as the restaurant was well under 30% full. Poor experience eating with plastic take away knife and fork. Table next to us food arrived a few minutes later, and they were given a metal set of cutlery - however we’re missing ordered items as well! Used to be a great restaurant, now has gone downhill. Careless and clueless staff. Average (dry) food. Would take a lot to get me back here. Disappointed.

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GM
GeorgiaM
Berkshire
1 reseña
Comieron en 6 de septiembre de 2020
Global3Comida4Servicio2Ambiente4

Some food arrived cold but was sent back and returned hot. Service was fairly slow and took ages to get food and for the table to be cleared. But overall the food was good and is a lovely place to go

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EC
EmilyC
Berkshire
1 reseña
Comieron en 6 de septiembre de 2020
Global2Comida3Servicio2Ambiente3

General atmosphere is great, we were seated quickly and ordered via the app. The food was great, except for the items we ordered which never arrived and were not refunded! We did mention this to the server (who was very friendly and polite to be fair), however she never brought them out and seemed to have forgotten - this also happened on our last visit with some friends. A friend ordered some pancakes but the toppings never came, they did eventually but by that time the rest of the dish was cold and not replaced. I would recommend, however make sure that your entire order is actually on the table before the server leaves, as it is almost impossible to get their attention!

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D
Djh77
Berkshire
26 reseñas
Comieron en 6 de septiembre de 2020
Global5Comida5Servicio5Ambiente4

Great breakie. Excellent use of tech ordering at the tables

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LS
LizS
Oxford
2 reseñas
Comieron en 5 de septiembre de 2020
Global3Comida1Servicio3Ambiente3

I found a hair in my meal after I had eaten half of it. It was hidden under some meat hence the low food rating.

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OT
Comensal de OpenTable
Londres
4 reseñas
Comieron en 5 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Lovely restaurant. Great food. Meat feast!

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SM
SMADMD
Berkshire
1 reseña
Comieron en 4 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Staff were great! Food was excellent! Can order from table which was great!

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I
Isabel
1 reseña
Comieron en 4 de septiembre de 2020
Global4Comida4Servicio3Ambiente3

Staff were lovely and very accommodating, the food was great too. Everything was well priced especially for the quantity and quality, however the vegetarian options where very limited.

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M
christabelM
1 reseña
Comieron en 31 de agosto de 2020
Global4Comida5Servicio4Ambiente3

the lady who was serving us kept bringing us other people's food but she was very sorry and overall really sweet

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RD
RachelD
Berkshire
1 reseña
Comieron en 31 de agosto de 2020
Global5Comida5Servicio4Ambiente5

Had a great time, my only moan would be that the plates were left for some time after finishing, and our desserts came out at different times. I can also appreciate how busy you were so can't really fault anything.

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S
Steven
1 reseña
Comieron en 31 de agosto de 2020
Global4Comida4Servicio4Ambiente3

Good food, it was very busy because of last day eat out campaign, I had fibs they were fall off the bone Mmm 😊🍖

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MR
MargaretR
1 reseña
Comieron en 30 de agosto de 2020
Global1Comida1Servicio1Ambiente1

The restaurant was quiet and yet we had to wait for a waitress to be reminded to attend to us. We were seated upstairs and ordered via the app as requested due to COVID. The food took a very long time to arrive (the drinks less so) and when it did, it was cold and greasy. The plates were visually unappealing. One knife (party of 4) was dirty and although a replacement was promised, it never arrived - thank goodness for finger food! The flat iron steak (one of the specials) was dry and really needed a sauce of some description though it was cooked medium as stated on the menu. The onion rings looked homemade but were so heavy with oil! Only one of the party ordered pudding - burnt donuts and a dirty spoon.
The staff were uninterested and the restaurant tired and a bit dirty - such a waste of nearly £100 (2 rounds of drinks with only 2 of them alcoholic, 4 mains and 1 pudding).
Won't be back and definitely won't recommend.

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TF
TeeF
1 reseña
Comieron en 30 de agosto de 2020
Global3Comida3Servicio3Ambiente2

Limited menu maybe because of the pandemic. Food could have been hotter. Sat near the door so were bothered by flies during the meal.
Food was a bit dry but service was quick.
Overall, was OK

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B
Ben30
Hampshire
2 reseñas
Comieron en 29 de agosto de 2020
Global1Comida2Servicio1Ambiente2

We were a group of 4 in our mid 20s, none of us are fussy or precious about anything and I normally wouldn’t bother writing a review. However we were all really disappointed at this experience so I felt I should this time.

We arrived 8 minutes early and the lady that greeted us immediately made us feel like this was a huge problem. Once she managed to conquer that problem by picking one of the many empty tables for us, she was very abrupt and left us to sort ourselves out. When she came back and served us later, again we all found her to be a bit rude.

The food was average at best, with the brisket in particular dry and nothing like any brisket any of us have had before. It was more like leftover slices of beef from the previous day’s roast dinner.

This is the second poor experience we’ve had at bluegrass in a row. We won’t be going back.

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L
Lizz
Berkshire
1 reseña
Comieron en 28 de agosto de 2020
Global5Comida5Servicio5Ambiente4

The food was excellent - I had the smoked BBQ chicken, my partner had a burger, and we were both very happy. The service was excellent. At first we were seated at a table which was very noisy, but we asked to move, and they found us another table upstairs which was much quieter. Overall it was a very good dining experience!

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CS
CraigS
Berkshire
1 reseña
Comieron en 28 de agosto de 2020
Global5Comida5Servicio5Ambiente5

Great food as always and friendly staff.
Would recommend to anyone.

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KA
KirstyA
Oxford
2 reseñas
Comieron en 25 de agosto de 2020
Global4Comida3Servicio4Ambiente4

The food was very good value but one of the meals was very cold (ribs) and it took a long time to wait to order our food

Denunciar
DM
DisappointedMum
1 reseña
Comieron en 25 de agosto de 2020
Global2Comida5Servicio2Ambiente4

Delicious food, super friendly girl at the till, but a grumpy male ruined it all! It was my son’s birthday so I booked online and requested space for my baby’s pram. On arrival, the host man said he only had space upstairs so there we go, wake up the baby, take him upstairs then the pram (where else would he rest so we could eat?). We were then told to order online, but guess what? No ‘eat out to help’ discount by doing so. So I went downstairs, ordered with the super friendly girl and got the discount. The adults got the dessert later, but the birthday boy was missing his. After 20 min we asked the grumpy man who said he would check it. He never got back to us so after another 20 minutes (we had been at the restaurant for 2 hours then!) my husband asked again and he rudely said: I already told the kitchen, it will come, I don’t know when, just wait. He was at the time answering the phone and just threw it. He was also moaning that one till wasn’t working, that he gives up and just had enough. Appalling attitude, lacked professionalism and horrible customer service. Really spoiled our day! Also don’t think it was right that he told all customers to order online if by doing so people wouldn’t get the ‘eat out to help’ discount

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SG
SimonG
Berkshire
1 reseña
Comieron en 24 de agosto de 2020
Global1Comida1Servicio1Ambiente1

Unfortunately the service was slow, took over an hour after ordering! Food came out cold and no service for assistance. Even the bill was calculated wrong! Bad experience

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AC
AndrewC
Berkshire
1 reseña
Comieron en 24 de agosto de 2020
Global2Comida1Servicio1Ambiente5

Beer was flat so had to get it replaced, food was cold and service was non existent. Was in there nearly 2hrs and nobody came to ask how the food was. Had ordered and paid for kid's ice creams which never turned up ended up walking out of the place. So disappointed as had driven up from Slough to eat there whilst on a mini break. Had so been looking forward to eating there too.

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PW
PhoebeW
Berkshire
1 reseña
Comieron en 24 de agosto de 2020
Global4Comida4Servicio4Ambiente4

The food is amazing if you're a meat eater, it's a shame the menu had to be reduced for COVID. Veggie options are a bit limited but the desserts are lovely. The staff are wonderful and friendly.

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TC
TeresaC
Berkshire
1 reseña
Comieron en 24 de agosto de 2020
Global5Comida5Servicio5Ambiente5

Brilliant service Good food definitely a return customer

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JT
JenT
Berkshire
2 reseñas
Comieron en 24 de agosto de 2020
Global5Comida5Servicio5Ambiente5

The food was amazing and the staff were very polite and friendly.

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JM
JaneM
Berkshire
1 reseña
Comieron en 23 de agosto de 2020
Global4Comida4Servicio3Ambiente3

The food was tasty, the service was average as you ordered everything online via a QR code and didn’t really get to discuss options or choices. I enjoyed the food And it was tasty but I think It was slightly overpriced.

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CF
CarolynF
Surrey
1 reseña
Comieron en 22 de agosto de 2020
Global5Comida5Servicio5Ambiente5

We love this place which we discovered 2-3 years ago. We live in Guildford but my son chose to go there to celebrate his GCSE results. Food is always delicious and I love the authentic bluegrass feel to it right down to the decor and the great music. Staff are always friendly and helpful. The only downside this time was the reduced menu due to covid which meant we couldn't order their amazing chicken wings. it just means we will have to go back!

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LH
LucyH
Londres
1 reseña
Comieron en 19 de agosto de 2020
Global5Comida5Servicio5Ambiente5

Beautiful smoked meat, would highly recommend the ribs. The fries are so delicious too

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C
Carla
Berkshire
1 reseña
Comieron en 18 de agosto de 2020
Global2Comida2Servicio1Ambiente3

Didn’t have a lot of the stuff we wanted from the menu. Forgot kids meal. 3 meals didn’t come with a certain item so had to ask for it and got it as side. Very slow.

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T
Tash
Berkshire
1 reseña
Comieron en 17 de agosto de 2020
Global5Comida5Servicio5Ambiente5

Food was amazing and the staff were friendly, we will definitely be going back

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JW
JonathanW
Berkshire
1 reseña
Comieron en 17 de agosto de 2020
Global5Comida5Servicio5Ambiente5

As a frequent eater at Bluegrass i cannot complement the place enough, the quality of the BBQ is comparable to anywhere i have had anywhere in the uk

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TC
TeresaC
Berkshire
2 reseñas
Comieron en 17 de agosto de 2020
Global5Comida5Servicio5Ambiente3

We were sat next to a family who’s behaviour was awful. Jumping all over the seats. Nearly knocking out drinks over at least 3 times.
Spoilt a lovely time at the restaurant

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NR
NigelR
Berkshire
1 reseña
Comieron en 14 de agosto de 2020
Global5Comida5Servicio4Ambiente4

First time out to a restaurant in 6 months due to all things Covid. Bluegrass BBQ has become a firm family favourite. For our first venture out it was always going to be here that we would go. We love the food, flavours, American drinks and desserts all of which are spot on. We missed you and even with a limited menu we still found something we liked and now added even more new favourite meals to add to the list.

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Preguntas frecuentes

Bluegrass BBQ - Reading ofrece comida para llevar que se puede pedir llamando al restaurante al 0118 959 9112.

Bluegrass BBQ - Reading tiene una calificación de 3.9 estrellas de 88 comensales de OpenTable.

Puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño del grupo.