Black Rock Bar & Grill - Toledo - PRIORITY SEATING

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1. M

   Mski

   1 reseña

   2.0

   1 reseña

   Comieron hace 1 día

   overall2food5service5ambience4

   Food was excellent, and our server was attentive! The one major disappointment was hot ungodly hot the restaurant was…and it’s not because of the hot stones for the steaks. The air conditioner (as advised by listening to some staff) has been down all summer. It made it a way less enjoyable experience. Being on a “priority” list also did not lessen the wait (still waited over 40 min).

   Report
2. PM

   PegM

   Tampa

   3 reseñas

   5.0

   3 reseñas

   Comieron hace 2 días

   overall5food4service5ambience4

   The steak wasn’t as good as we’ve had in the past -otherwise good food and great service

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3. GF

   GigiF

   San Francisco

   5 reseñas

   VIP
   3.0

   5 reseñas

   Comieron hace 2 días

   overall3food2service5ambience1

   Lucy was amazing - food, cleanliness and ambiance not great. The floors greasy - the place not clean - food ok. Won’t be returning but you have a great server if you can get the rest right. Good luck.

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4. DR

   DavidR

   1 reseña

   1.0

   1 reseña

   Comieron en 23 de julio de 2022

   overall1food1service2ambience1

   Restaurant was dirty. No ambiance. Smell of burning beef. Need better ventilation. The help was kettle to be desired but understandable with todays work force. Chicken stir fry was over sauced by about 3 times. Inedible. Artichoke spinach dip had no artichokes in it and the bread was fried and greasy. Just not a very good experience for the EXTREMELY high end prices.

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5. KH

   KimberlyH

   1 reseña

   5.0

   1 reseña

   Comieron en 22 de julio de 2022

   overall5food5service5ambience5

   First time at a Black Rock. Service was nice and the food was good!

   Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 25 de julio de 2022Hi KimberlyH, Thank you so much for taking the time to review your experience with us! We are so thrilled you enjoyed your first dining experience with us and hope you will come in soon to see us!

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6. JH

   JenniferH

   1 reseña

   3.0

   1 reseña

   Comieron en 20 de julio de 2022

   overall3food5service2ambience5

   We absolutely loved our meal here. However, having to wait for two hours for our meal was ridiculous. We got our drinks after 15 minutes and our appetizer a half hour later, then salads at about 1 1/2 hours and then waited another half hour to get our meals. While we loved our food and the whole experience, our friends that had never been there before were not impressed with the service and I was embarrassed. The business was not busy and there were plenty of open tables. We then watched another table get seated and within 20 minutes had their meals.

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7. WT

   WillT

   1 reseña

   1.0

   1 reseña

   Comieron en 17 de julio de 2022

   overall1food2service1ambience3

   Never would come back servers just standing around set priority seating had to wait 20 minutes and it wasn’t a wait . Then waited a hour for food that was prepped in the back And was cold

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8. OT

   OpenTable Diner

   1 reseña

   4.0

   1 reseña

   Comieron en 16 de julio de 2022

   overall4food4service4ambience4

   Okay experience. There have been mistakes on our last couple of visits and unfortunately the service seems to be starting to go downhill. This time a key ingredient—the feta cheese—was missing from my “premium” side and our server kept disappearing for long periods of time. She clearly had too many tables assigned. My husband obviously received the wrong cut of meat and we questioned whether there was an error, but were told no. The error was in our favor; so, we didn’t argue the point. Certain seating areas are under lights that shine like spotlights on whomever is seated under them. That was the case this time. We were also seated at a table with greasy hand prints and food crumbs on the booth seats, which our server took care of when we asked. Except for the missing ingredient, the food was great. It seemed like our server was trying to take good care of all of her tables, but had too many to keep up with. Not her fault.

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9. OT

   OpenTable Diner

   Richmond

   3 reseñas

   5.0

   3 reseñas

   Comieron en 9 de julio de 2022

   overall5food5service5ambience5

   First time experience. Excellent! Food quantity and quality was exceptional.

   Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 12 de julio de 2022Hi Anonymous, Thank you for your awesome review! We'll make sure to pass this on to our team! We do our best to make every guest feel welcomed, so we are pleased to hear you had such a memorable experience! We hope to see you again soon!

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10. a

    ainsleys

    1 reseña

    5.0

    1 reseña

    Comieron en 3 de julio de 2022

    overall5food5service5ambience5

    our table was being set up right as we arrived, and our server was very friendly and could answer all of our menu questions, all while keeping up with our drink refills, the food was also perfect!

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 5 de julio de 2022HI ainsleys, Thank you very much for a great review. We work really hard to offer the best customer service and serve quality food. We hope to see you again soon!

    Report
11. OT

    OpenTable Diner

    Boston/Nueva Inglaterra

    1 reseña

    5.0

    1 reseña

    Comieron en 2 de julio de 2022

    overall5food5service5ambience5

    It's was fantastic! Every employee we interacted with was super !!

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 5 de julio de 2022Hi Anonymous, Thank you very much for a awesome review. Our team work really hard to offer the best customer service and serve amazing food. We hope to see you again soon!

    Report
12. OT

    OpenTable Diner

    Toledo

    1 reseña

    2.0

    1 reseña

    Comieron en 1 de julio de 2022

    overall2food3service3ambience1

    The restaurant was very hot. Much cooler outside, but the real problem was the lack of ventilation. While they have an great idea of allowing guests to cook their steaks at the table on a 750 degree stone, the smoke generated was stifling. It made it hard to Breathe just from the tables around us. We did not cook tableside as our eyes were already watering. They do not cook steaks in the kitchen so that’s your only choice. There are other foods on the menu which we ordered. But the atmosphere was bad, and we agreed as a table after we had already received our drinks we made a mistake by staying.

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13. DH

    DaleH

    1 reseña

    5.0

    1 reseña

    Comieron en 1 de julio de 2022

    overall5food5service4ambience5

    Food very good, waitress was very attentive and helpful. We had a good time and great dinner.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 5 de julio de 2022Hi DaleH, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

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14. KN

    KimN

    Toledo

    3 reseñas

    4.0

    3 reseñas

    Comieron en 25 de junio de 2022

    overall4food5service5ambience4

    All good and strongly recommend except the restaurant was very hot.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 28 de junio de 2022Hi KimN, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

    Report
15. MR

    MaryR

    1 reseña

    3.0

    1 reseña

    Comieron en 10 de junio de 2022

    overall3food3service4ambience4

    The experience of getting our meat on hot stones was fun and the cheesecake was very good! The other food was at room temperature and lacked flavor. The ribs and the sweet potato mash were bland. We probably would choose to go someplace else another time. On my priority seating request, I mentioned that it was our anniversary and I'm not sure why they have you indicate that because there was no mention of it to us, and nothing special was done for that.

    Report
16. S

    Stash

    1 reseña

    5.0

    1 reseña

    Comieron en 4 de junio de 2022

    overall5food5service5ambience4

    Had a great time and a wonderful meal, but the table was rather crowded for a party of six. The seating was fine but the table itself didn’t accommodate the stones AND the serving plates.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 7 de junio de 2022Hello Stash, We appreciate your positive feedback about your recent experience. We take pride in serving our customers and hope to see you again soon! Thank you!

    Report
17. OT

    OpenTable Diner

    Toledo

    1 reseña

    3.0

    1 reseña

    Comieron en 22 de mayo de 2022

    overall3food3service2ambience4

    Our waiter was very rude and slow to check in our table.

    Report
18. NS

    NatalieS

    1 reseña

    5.0

    1 reseña

    Comieron en 21 de mayo de 2022

    overall5food5service5ambience5

    Such a great time and food. The steak was very good.

    Report
19. CK

    CK91011

    1 reseña

    5.0

    1 reseña

    Comieron en 20 de mayo de 2022

    overall5food5service5ambience5

    Walked in and had a table ready! Perfect date night

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20. AH

    AlanH

    Toledo

    2 reseñas

    5.0

    2 reseñas

    Comieron en 20 de mayo de 2022

    overall5food5service5ambience5

    We were pleasantly surprised as we have never eaten at black rock. The steak and pretzel appetizer was excellent. The service was outstanding. Our waitress showed us how to cook our steak and undoubtedly saved us minutes of aggravation. It was my wife’s birthday and they gave us a complimentary volcano dessert which was outstanding. It was enough for 4 people. We will definitely be back.

    Report
21. LB

    LindaB

    Toledo

    2 reseñas

    5.0

    2 reseñas

    Comieron en 14 de mayo de 2022

    overall5food5service5ambience4

    Great choice for a new experience , definitely try pretzel appetizer and Asian sticky ribs !!!!

    Report
22. V

    Valerie

    Toledo

    1 reseña

    5.0

    1 reseña

    Comieron en 13 de mayo de 2022

    overall5food5service4ambience5

    Made a reservation for 730, but still had to wit 30 minutes. Food was great!

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23. PZ

    PedroZ

    1 reseña

    5.0

    1 reseña

    Comieron en 8 de mayo de 2022

    overall5food5service5ambience5

    Amazing I wish I could eat there everyday. Great service!!!

    Report
24. CN

    CraigN

    1 reseña

    1.0

    1 reseña

    Comieron en 8 de mayo de 2022

    overall1food1service2ambience1

    The priority seating was fine. Maybe a 20-minute wait on Mothers Day. I just did not think the food, Ribeye, fillet, sirloin and tuna, were flavourful. So many better steak places in the area for the same price.

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25. OT

    OpenTable Diner

    Columbus

    1 reseña

    5.0

    1 reseña

    Comieron en 8 de mayo de 2022

    overall5food5service5ambience5

    Mother’s Day with family. The service was excellent . The food was perfection. We enjoyed our waitress and our meals very much

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26. CC

    graduationCCAD

    Columbus

    2 reseñas

    5.0

    2 reseñas

    Comieron en 8 de mayo de 2022

    overall5food5service5ambience5

    Great time

    Report
27. OT

    OpenTable Diner

    Toledo

    1 reseña

    1.0

    1 reseña

    Comieron en 7 de mayo de 2022

    overall1food2service5ambience3

    Priority seating complete waste of time. Still waited over 45 minutes to be seated and that was after I complained because I was told 6 parties were still in front of me when I checked in again. A couple came in after us, was told 60 min but got a table before us. Also the French dip was awful. Burger was good. Steaks are very pricey.

    Report
28. OT

    OpenTable Diner

    Columbus

    1 reseña

    3.0

    1 reseña

    Comieron en 7 de mayo de 2022

    overall3food4service5ambience2

    The priority seating is deceptive. There are no limits on how many people can sign up for priority seating at a particular time. We ended up waiting 90 minutes despite "priority". Food was good.

    Report
29. S

    Shell

    1 reseña

    5.0

    1 reseña

    Comieron en 7 de mayo de 2022

    overall5food5service5ambience5

    More people showed up to our event than announce. The staff did more than accommodate, they want ABOVE and beyond the call of duty! Everyone had an excellent experience, the food was delicious and the waitress was SUPERB! Thank for your 5 star service!

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30. G

    Greg

    Cincinnati

    3 reseñas

    5.0

    3 reseñas

    Comieron en 30 de abril de 2022

    overall5food5service5ambience4

    Graduation celebration

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31. OT

    OpenTable Diner

    1 reseña

    4.0

    1 reseña

    Comieron en 29 de abril de 2022

    overall4food4service3ambience4

    It was a nice experience overall. Our waiter wasn’t very present while we were there but the food and rinks were decent.

    Report
32. OT

    OpenTable Diner

    Región de Washington, D.C.

    4 reseñas

    5.0

    4 reseñas

    Comieron en 23 de abril de 2022

    overall5food5service5ambience4

    Service was excellent. Food was great, portions were large. Will definitely be back.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 29 de abril de 2022Hello Anonymous, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience great and we look forward to seeing you again very soon!

    Report
33. TP

    TerryP

    Región de Washington, D.C.

    50 reseñas

    VIP
    4.0

    50 reseñas

    Comieron en 22 de abril de 2022

    overall4food4service3ambience3

    The waitress was delightful even though she forgot to serve our salads! After we got the bill we asked for the salads as a carry pit since there was no reduction in the cost not having been served the salads ahead of time. Also it took us over an hour to be served our order. That was disappointing.

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34. S

    Shannon

    1 reseña

    5.0

    1 reseña

    Comieron en 15 de abril de 2022

    overall5food5service5ambience5

    We had a great time and our server Mitchell was fantastic! We are planning to come back soon!!!

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 18 de abril de 2022Hello Shannon, Thank you so much for the awesome 5 star review! We hope you will visit us again very soon! Black Rock Bar & Grill

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35. m

    mikes

    1 reseña

    3.0

    1 reseña

    Comieron en 14 de abril de 2022

    overall3food3service4ambience4

    The place was fairly empty when we were there..Sat at bar for cocktail. Bartender was new and drink was not very good...We had to help coach her how to make it correctly but she was very nice...the ribeye steak was not good...very tough and grizzly...sent it back...second one not that much better...All servers and mgrs were friendly and accomodating but it wasn't the best experience especially for my wife's birthday...

    Report
36. I

    Imnottelling

    1 reseña

    5.0

    1 reseña

    Comieron en 12 de abril de 2022

    overall5food5service4ambience5

    Good job everyone. The server was a bit pushy, but not "don't come here" pushy.

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 18 de abril de 2022Hello Imnottelling, Thank you so much for the awesome 5 star review! We hope you will visit us again very soon! Black Rock Bar & Grill

    Report
37. LB

    LindaB

    Toledo

    3 reseñas

    5.0

    3 reseñas

    Comieron en 10 de abril de 2022

    overall5food5service5ambience4

    pretzel appetizer is a must :) A unique dining experience

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 18 de abril de 2022Hello LindaB, Thank you so much for the awesome 5 star review! We agree, our Dueling Pretzel & Cheese Fondue is amazing! We hope you will visit us again very soon! Black Rock Bar & Grill

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38. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Comieron en 8 de abril de 2022

    overall5food4service5ambience5

    Our waitress Rose was a sweetheart & our steak & lobster was delicious & great pice at $19.99!! Salad & mashed potatoes were spot on !

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 18 de abril de 2022Hello, Thank you so much for the awesome 5 star review! We hope you will visit us again very soon

    Report
39. DM

    DMBenson

    Detroit

    4 reseñas

    VIP
    3.0

    4 reseñas

    Comieron en 7 de abril de 2022

    overall3food2service5ambience3

    Was hoping to get a Kobe steak. Waited an hr just to get no Kobe steak.

    Report
40. ML

    MikeL

    1 reseña

    4.0

    1 reseña

    Comieron en 6 de abril de 2022

    overall4food4service5ambience4

    Could have had more time in-between salad,app and main cours. Only got two bites of salad then main dishes came out. Table got a little crowded. Over all good food and our waitress was great. Highly recommend

    Black Rock Bar & Grill - Toledo - PRIORITY SEATINGRespondió el 18 de abril de 2022Hello MikeL, Thank you so much for taking the time to let us know about your experience with us. We hope you will visit us again very soon! Black Rock Bar & Grill

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