BJ's Restaurant & Brewhouse - El Paso
Made reservation ahead of time through
OpenTable, but still had to wait 45 minutes for a table for two. When we got to the restaurant, they told us they were not accepting reservations because it was Veteran’s Day. (My dad was with me; he’s a Vietnam veteran.) I told the hostess that they should have indicated that in the app. Her response was, “we forgot”.
Food was great; our server always checked on us.
Took my wife for Mothers Day for dinner and the staff was very friendly and the food was very delicious!!! This restaurant is highly recommended
Everything was great. Only thing was that we had to wait like 5 minutes to get our table.
Service with the hostess was not so good, we had made a reservation for 10 at 7pm and still had to wait another hour to get seated. The hostess didn’t seemed concerned and we had hungry kids and upset adults. They finally sat us down once we said if they could combine seating something the hostess should of thought of! Service at table was great and our waiter was really nice.
I went here for my bday dinner and we waited over an hour for our food to come and then the food was extremely cold. It tasted as if it had been sitting out for awhile. We asked to speak to the manager who agreed to pay for our entrees and we paid for the appetizer and drinks
The hostess was rude and overwhelmed but Bertha was outstanding !!
Overall was very nice. Some confusion in seating, despite having made a reservation.
We enjoyed our dinner. We were celebrating 2 birthdays and an engagement. We were well taken care of by our server. The food was tasty and hot when it was delivered. The server was polite and attentive. She offered 2 complimentary pizookie desserts to our table. Everyone enjoyed the meal and we will definitely be back. Thank you.