Ayami - Hotel Krystal Grand Punta Cancun
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The restaurant was closed. We confirmed our reservation on open table and took a taxi there, only to find the restaurant empty.
It was very weird- we came there and asked for the menu and they refused to give it to us, saying it’s chef’s course only. After 5min or so of telling us “we have sushi, Sauvignon, what do you want?” they finally decided to give us menus but we had enough of it and left
Nosotros tuvimos una resievacion para restaurante con confirmacion por email, pero el restaurante se ha negado a atendernos.
el responsable del restaurante habló que la reserva del Open Table no servía y que debíamos haber hecho directo. incluso después de argumentar, no fuimos atendido. una decepción.
Pésima la actitud de quienes te reciben (el sommelier particularmente), un trato hostil y poco empático.
Excelente servicio, llegamos y tenían la mesa lista. El personal muy atento y nos ofrecieron sentarnos en la mesa del show de tepanyaki, pero decidimos una mesa privada dada la celebración. Igual pudimos ver el show y es muy bueno. La comida excelente sabor solo pedimos sushi como plato fuerte y venía con una deliciosa salsa de la casa. Para beber nos aconsejaron un excelente vino Cabernet Sauvignon.
Great place. The food is okay.
The atmosphere was incredible. The waiters were very kind even though it seemed like they were short staffed.
Our whole party loved this restaurant, we were treated very good, all the waiters were very attentive to us. We had an excellent time. The food was Mmmmm!!!
We had a flight back on the 24th Dec, so this was our Christmas dinner. Chef Teo and our waiter Manuel made everything possible for us to remember the event. Beautiful performance by chef Teo! The price was very reasonable. In the end we got a special present frim the Chef - Christmas cake.
We had a wonderful time in a quiet and friendly atmosphere.
Would go again, thanks Ayami!
The service not was good. We wait a little the have attention. The food it is ok. Don't expect too much from here.