Food was good but the portions were incredibly small and prices outrageous. The service was spotty at best and should have been much better considering the prices.
Extremely poorly trained staff. Rushed everything and interrupted conversation rudely multiple times.
Worst maître d’ I’ve ever experienced and so overpriced I’m surprised they can stay in business
Really tasty food and great service and very relaxing atmosphere
Not fresh or flavorful food
Meeting a friend , fabulous time .
Amazing food and service. However, I do find it pricey. Somehow I have never eaten there for lest 500 for two people.
Food was beyond ! Saki exceptional. The hostess accommodated our requests for a corner table . Our server could not be more lovely and knowledgeable about everything .
It my new favorite go to for a fantastic meal of sashimi , great saki and a! Very sophisticated approach to casual elegance
“Neighborhood Gem, dining under the Stars of Picasso”
Always a great dining experience. It isn’t cheap but the food is wonderful.
Always good food at KM
Despite my saying am allergic to shellfish, I got food that made my lip swell the next day. The waiter was overbearing and too un-refined for a place like this. The portion and variety are not in line with the price! Never going back
Wonderful. Buckle up for the bill, but excellent food and service
When food is an art, great taste, nice ambience, pretty much expensive.
Delicious food, perfect service, beautiful people, great art. Go!
Sushi was excellent. Very good service . Amazing art but well overpriced
Up until this experience, I could easily say Kappo Masa was one of my favorite restaurants in New York; now I do not think I will ever return. During the meal, I was eating a bowl of mushroom soba and bit into a piece of metal mixed in with the broth. While small, I cannot imagine the damage it could’ve done had I swallowed it (it was shaped like a staple and had multiple sharp edges). The manager came over to apologize, albeit tersely, and then reprimanded his staff. It seemed all was settled. When the bill came, however, I was astounded: our waitress proudly said the soba had been taken off (a given) and nothing else. How can a restaurant only take off the one item? If it were a hair I found, fine, it’s disgusting but not a hazard. This item could’ve actually done damage, and simply taking the inedible soba off is absurd. I hope from now on Kappo Masa will take better care when preparing their food and reimburse their customers properly if an error is made.
Management was a jerk — blamed mistakes on the server (who was great and not at fault). Also told the chef I had a hard shellfish allergy. He tried to had me a hand roll (during omakase) with Uni in it, which I couldn’t eat. Didn’t get a replacement roll. Later that night, had bad allergic reaction, so assume another roll had shellfish in it that I wasn’t aware of. Way too pricey for these kinds of mistakes/experience. Do not recommend AT ALL. No care for the customer.
Excellent Japanese restaurant but definitely on the pricey side. Serves both traditional Japanese Sushi/Sashimi as well as cooked Japanese dishes. Too many highlights to mention but unless in season I would stay away from the $130 truffle fried rice which can be a bit blend.
My new favorite Omakase place in NYC, including my previous trips to Masa.
The fish were mastered carefully and every piece was unique, brought to the perfection by the chef. They have very uniquely crafted pieces such as flounder fin-side, which is the first time I found in NYC given its rareness.
The dinner was designed perfectly for one person's portion, and unlikely any other omakase places, I never had a 'eh, so-so' moment out of the whole process.
The restaurant is low-key and hide underground from an art gallery in the shopping district. Not many people were there but most were regulars. It's not the quietest sushi counter but I guess it's by design as it presents itself as a collaboration. The kitchen and sushi counter combination was interesting.
Kappo Masa is definitely a favorite of ours. If we are on the UES for an afternoon of art we love nothing more then an early dinner at Kappo Masa. The food and service are always perfect. There is great selection on their menu which we are always experimenting with before their fresh and fantastic sushi. We love the fish pasta, the kale salad and the soy chicken wings, but this time we also tried the tuna avocado tartare and the beef udon and they were great. It’s a small-ish restaurant so the noise level is very manageable. We have had the same server the last 2 times and she was so accommodating and helpful. The ONLY criticism we have is on the desert menu - it needs something chocolate! But we selected 4 items for the table (creme brûlée, 2 sorbets and a lady M) and they were all delicious as usual.
I was excited to try it given the pedigree but the food and experience did not rise to the level of the check.
Spectacular meal. Best dining experience.
The best Omakase and duck truffle tacos. Very expensive!
We had chef’s choice of 8 dishes. The sashimi dishes were good but overlapping with hirame. The grilled half uni with truffle was great which gave an excellent rich flavor of both. The sukiyaki beef was so tender and it melts in your mouth. The finishing dish 5 pieces of sushi was excellent! Overall is a good experience dining here!
Always on point and delicious .
Very good. Very expensive. Wine mark up is far too high.
My friend and I love to go around and try new restaurants and I chose Kappo Masa this time around. Now, we went in knowing the menu is pretty expensive here but in terms of high-end dining, it really hits the mark. The food was exceptional. You gotta try the coconut lobster tacos. Absolutely delicious. Also, while items on the menu are on the pricier end, you don’t have to wind up with a huge bill. Honestly, for two, I was anticipating paying around $350 but in actuality we paid $184 including tax ($219 after tip); granted, we are also light eaters but still, no where near as much ‘damage’ as some reviews elsewhere may lead you to believe. That included a cocktail, a glass of wine, dinner, and dessert. The staff was super courteous. The location itself is inside an art gallery with authentic Picasso paintings and other artists’ work directly around you. I also found the restaurant easy to locate inside the gallery; it’s clearly labeled and points you in the direction down the stairs on the right after you walk in. Not too loud either—we had a 6pm reservation on a Saturday, so it wasn’t totally full at that time but even as more people came in for their reservations, it was still easy to have conversations. Oh, but folks, please leave the kids at home! Even if they’re older kids e.g. 9 or 10, just trust me, kids are still kids and it’s not exactly a good place to take them to. Believe me, you may think your kids are cute but I don’t think I have to say what I think!
Went here for my son's birthday. It was great. The sushi was fantastic as was the service. And the decor was perfect. I spent many years in Tokyo. I thought I was back there. Yeah, it was expensive but worth every penny.
Always great food and service
Always such a delicious, reliable meal. I love Kappo Masa!
Very nice dinner but much below the original Masa (much cheaper as well).
Service below average and quite confused with a waiter (Georges) unable to thank for a tip of 200Usd
The place is really interesting with artworks from the Gaggosian gallery on the walls
Food was ok, not that great.
Everything else was really good
Tables too close together. Everyone was very loud trying to talk over eachother. Service is slow. Ordered sushi, rolls, hot and cold appetizers, Unagi (eel) bento. Eel did not have enough sauce or flavor, and very dry. Rolls were not anything good much less special. (Paid more than 70 dollars for a meh~ roll) Tuna and Avocado tartare was the only satisfying menu among our 400 dollar bill lunch.
Birthday. Food and service excellent as always
We found the service, especially the advice of staff poor. Staff didn't provide for any guidance on how to best combine dishes, for instance that it wouldn;t make sense to both order the same dish, etc. The composition (ingredients) of the dishes, were not explained when served, typically something that you would expect from a michelin starred restaurant. Some of the dishes were very good, some were average at best. Overall price quality ratio was very poor.
I expected more. Because of “Masa”
But service Is good.
Just don’t expect so much
Lunch bento box is a steal ..
Great service , food , and drink ..
Food was great, ambience was great, no views though