Il Lupino

Ordenar por

Filtros

1. OT

   OpenTable Diner

   Hawái

   4 reseñas

   5.0

   4 reseñas

   Comieron en 11 de enero de 2017

   overall5food5service5ambience5

   Super place !

   Report
2. OT

   OpenTable Diner

   México

   1 reseña

   3.0

   1 reseña

   Comieron en 1 de enero de 2017

   overall3food4service2ambience3

   El servicio es muy lento. Aún cuando hay mesas disponibles, te hacen esperar más de 30 minutos y luego adentro, el servicio de comida, tardó otros 30, 45 minutos

   Report
3. OT

   OpenTable Diner

   Hawái

   1 reseña

   2.0

   1 reseña

   Comieron hace 5 días

   overall2food3service2ambience5

   家族でワイキキ最後の夜のディナーとして予約して行きました。 テラス席でロケーションも最高でしたが、とにかく人手不足でオーダーを取りに来るのも遅く、やっと飲み物を注文するも出てくるのも遅い。料理を注文しても出てこず、30分くらい経ってからオーダーしたものが売り切れと言われ、別の料理を再オーダーするが、それもしばらく経ってから売り切れと…。息子のオーダーしたボンゴレビアンコ、ミネストローネ、どちらも売り切れで食べることが出来ませんでした。周りの席の人達もオーダーが通っていなかったり、オーダーを取りにこないので帰ってしまったお客さんもいました。味は良いのにとても残念な夜でした。

   Report
4. JS

   JohnS

   Hawái

   14 reseñas

   VIP
   3.0

   14 reseñas

   Comieron hace 6 días

   overall3food3service3ambience4

   Just ok overall. Seems to of dropped off a bit from past experience. Thank you.

   Report
5. OT

   OpenTable Diner

   Richmond

   8 reseñas

   2.0

   8 reseñas

   Comieron hace 7 días

   overall2food2service2ambience3

   Good service initially but then it felt like they forgot about us. Food was ok. Marsala was bland. They comp’ed the wine when they realized they forgot to bring it. Not a great experience for the price.

   Report
6. HL

   HowardL

   Hawái

   1 reseña

   5.0

   1 reseña

   Comieron hace 7 días

   overall5food5service5ambience5

   Great time. Great service and food. Friendly and very pleasant waiters and hosts. Thanks.

   Report
7. AS

   AngelaS

   Houston

   2 reseñas

   1.0

   2 reseñas

   Comieron en 5 de agosto de 2022

   overall1food1service2ambience1

   The restaurant was short staffed, the pizza was undercooked, and the chicken piccata was dry and overcooked.

   Report
8. S

   Seaa

   Hawái

   1 reseña

   1.0

   1 reseña

   Comieron en 3 de agosto de 2022

   overall1food4service2ambience1

   New hostess does not follow note instructions. Upon asking when checked in, she did not offer to accommodate when asked again she said we would have to wait 25 minutes for another table to open up but regardless it wouldn’t change the circumstance because she would have to sit us in the same place. Offered no sincerity or apology for her lack of following instructions. We were regulars at this place, left for vacation for a month and came back to this treatment. Not sure if will be dining here anymore after this experience.

   Report
9. OT

   OpenTable Diner

   Las Vegas

   1 reseña

   4.0

   1 reseña

   Comieron en 3 de agosto de 2022

   overall4food3service5ambience3

   The service here is fantastic. Devin recommended lots of dishes and we ordered them. Our water was filled consistently. Never had dirty plates on our table. Never was slow on drinks Potato gnocchi was so good. Food is good. No complaints. But the food is a solid 3 star.

   Report
10. OT

    OpenTable Diner

    Tampa

    2 reseñas

    VIP
    5.0

    2 reseñas

    Comieron en 1 de agosto de 2022

    overall5food5service5ambience5

    It was a great time and food was good

    Report
11. IH

    IngridH

    Nueva York/Región de los Tres Estados

    9 reseñas

    4.0

    9 reseñas

    Comieron en 1 de agosto de 2022

    overall4food5service4ambience5

    We love going to Il Lupino. It never fails to disappoint. Great food, good service, beautiful ambience. We always try to sit outside.

    Report
12. OT

    OpenTable Diner

    Hawái

    5 reseñas

    VIP
    1.0

    5 reseñas

    Comieron en 31 de julio de 2022

    overall1food1service1ambience1

    They weren't open at all. The signage says open daily at 7am. Yelp says 9am. Google says 8am. Total failure by management. My open table reservation was at 8:45am. I waited till 9am. No one in sight. Very inconveniencing.

    Report
13. OT

    OpenTable Diner

    San Francisco

    1 reseña

    VIP
    3.0

    1 reseña

    Comieron en 29 de julio de 2022

    overall3food2service3ambience4

    Good location and ambiance. Food was average. Pizza was horrible.

    Report
14. OT

    OpenTable Diner

    Phoenix

    3 reseñas

    VIP
    5.0

    3 reseñas

    Comieron en 28 de julio de 2022

    overall5food5service5ambience5

    Great food and great service! Eggplant parmigiana was excellent as was the pizza!

    Report
15. w

    wundermom

    San Francisco

    18 reseñas

    4.0

    18 reseñas

    Comieron en 23 de julio de 2022

    overall4food5service3ambience4

    On vacation in Hawaii.

    Report
16. OT

    OpenTable Diner

    Richmond

    1 reseña

    3.0

    1 reseña

    Comieron en 18 de julio de 2022

    overall3food3service4ambience4

    The staff has just turned over and their menu is changed. They now offer brunch until 12, but no lunch until 1230. The online menu is no longer in use and the staff doesn’t know how to make those dishes. Its an Italian restaurant but they don’t know how to make an authentic Italian Pannini and it took nearly 45 min to get a Caprese salad. The service was very good. The manager did compmsome of the meal due to the time.

    Report
17. FF

    FoodieFor3

    Los Ángeles

    13 reseñas

    4.0

    13 reseñas

    Comieron en 18 de julio de 2022

    overall4food4service4ambience5

    Last night of our trip. The food itself was great, but the service was so slow and they seemed a little confused. Seems like the staff is new to serving. The bar tender didn’t know basic drinks (daiquiri) or the order was mixed up. We ordered a dessert (which was a huge portion) to split 3 ways and it took a while to get dessert utensils. Over all idea of the restaurant was amazing with compliments to the chef.

    Report
18. CL

    CLarson

    Nueva York/Región de los Tres Estados

    3 reseñas

    1.0

    3 reseñas

    Comieron en 17 de julio de 2022

    overall1food1service1ambience1

    We decided to go over here for brunch on a Sunday, and ended up leaving before we even ordered. To begin with, the place was dead, which is a bad sign. We were seated, and waited for over 10 minutes for someone to bring us a children’s menu. The server did not greet and was quite rude. She didn’t even acknowledge my husband when he thanked her for the menus. We ended up leaving due to Many factors, but that put the icing on the cake. The place was dead, and no one even had the time to come help us and take our drink order!!!

    Report
19. e

    eatoutoften

    Phoenix

    7 reseñas

    VIP
    2.0

    7 reseñas

    Comieron en 16 de julio de 2022

    overall2food2service3ambience2

    Very disappointed in the food. Actually hot in the restaurant area.

    Report
20. j

    juanl

    Miami - Dade

    8 reseñas

    VIP
    2.0

    8 reseñas

    Comieron en 7 de julio de 2022

    overall2food3service1ambience1

    Mediocre food,poor service ,unfriendly and poorly trained hostesses.Definitely a place to avoid.

    Report
21. JV

    JVFive

    Pittsburgh

    23 reseñas

    VIP
    5.0

    23 reseñas

    Comieron en 6 de julio de 2022

    overall5food4service5ambience5

    The restaurant setting is lovely, beautiful outdoor seating and elegant inside dining. Very good Happy Hour offerings on drinks and appetizers. Delicious brushes. The food was good, but a bit overpriced for the quality and amount. It was 15 dollars for two pieces of broccollini snd 4 carrot sticks! Service was fast and attentive throughout. We never felt rushed.

    Report
22. OT

    OpenTable Diner

    Filadelfia

    4 reseñas

    5.0

    4 reseñas

    Comieron en 30 de junio de 2022

    overall5food5service5ambience5

    Really loved this restaurant. We ate outside among some raindrops but they quickly moved our table. Staff was stretched thin but did a great job nonetheless. My daughter had the gnocchi. It was super yummy!

    Report
23. OT

    OpenTable Diner

    Costa central

    2 reseñas

    VIP
    1.0

    2 reseñas

    Comieron en 28 de junio de 2022

    overall1food1service1ambience1

    DO NOT EAT HERE. It was a complete waste of $200. Horrible service and tasteless food. We had a reservation and when we arrived the restaurant was almost entirely empty yet they gave us the worst table in the restaurant. Right next to the chaotic kitchen (see photos). We asked if we could eat outside or have a better table inside but the hostess said they were all reserved. Major attitude. Funny how most of those tables were still empty when we left. We got a bird’s eye view of the chaos between the manager, servers and kitchen staff. The food had zero flavor. All 4 of us had to add salt and pepper to our meals, and my husband had to get up and find a salt and pepper shaker because it was never brought to us when he asked. We had to ask 3 times for a drink refill. And to be honest we never figured out who our server was. The first guy just disappeared so we grabbed whoever we could find when we needed something. The manager ended up taking our order when she realized we had been sitting there for a long time. Wish we could get that night back and have a do-over somewhere else. Terrible meal and service; do not waste your money!

    Report
24. MB

    MikeB

    Dallas

    5 reseñas

    1.0

    5 reseñas

    Comieron en 28 de junio de 2022

    overall1food2service1ambience3

    Terrible service. Sat down with the family and within minutes appetizers came. Wine order followed and wrong. Overall service as terrible from waiter through to the manager.

    Report
25. GG

    GinaG

    Los Ángeles

    6 reseñas

    4.0

    6 reseñas

    Comieron en 28 de junio de 2022

    overall4food5service3ambience5

    Great food! Better than we expected. Wine was great also. Service was good not great! Friendly employees.

    Report
26. OT

    OpenTable Diner

    San Francisco

    8 reseñas

    5.0

    8 reseñas

    Comieron en 28 de junio de 2022

    overall5food5service5ambience5

    Was concerned about some recent negative posts as this is one of our favorite places when in Waikiki. Happy to report that service and food was what we have come to expect and we will always recommend to our friends. Team that served us were quick and efficient and our food was on the table in a very reasonable amount of time considering we ate at 5:30.

    Report
27. OT

    OpenTable Diner

    San Francisco

    1 reseña

    VIP
    3.0

    1 reseña

    Comieron en 26 de junio de 2022

    overall3food5service2ambience4

    Excellent food but the service was on par with a school cafeteria

    Report
28. m

    mhaner

    Dallas

    11 reseñas

    3.0

    11 reseñas

    Comieron en 26 de junio de 2022

    overall3food3service2ambience3

    Weirdest dining experience ever. They have a happy hour from 1 to 6, but no one was sitting at the bar and the place looked empty. I had a reservation for 5:45, but arrived at 5:30, I asked if I could sit at bar and was told I'd have to wait until 5:45 (empty bar). So I waited, and returned at 5:45, asked to sit at bar and hostess said bar wouldn't be serving until 6:00. Who has a happy hour from 1-6 and an empty bar and refuses to seat people? We did eventually get to order from the happy hour menu, and the meatball was impressive. I also interrupted the hostess when she was about to put on deodorant when I asked for the wine menu. I even saw them turn away people without a reservation and the place was at about 50% capacity. TLDR; food ok, service not so good. Will not return.

    Report
29. OT

    OpenTable Diner

    Región de Washington, D.C.

    3 reseñas

    VIP
    2.0

    3 reseñas

    Comieron en 25 de junio de 2022

    overall2food1service2ambience2

    The place was nearly empty when we arrived. We were seated at a wobbly table, and greeted by the server in training. The server was friendly, but probably could have benefitted from a little more training. Our appetizer never came out of the kitchen. My dinner was served. Several minutes later, my wife’s dinner and our drinks arrived. The restaurant wasn’t busy, so not sure where the kitchen disconnect was. My vongole dish tasted decent, but there was an unusual amount of oil at the bottom of the plate, and no dish to discard my shells. My wife’s dish was gluten free - the pasta was undercooked and flooded with red sauce. (She did not get sick, so they handled the gluten well). Overall the restaurant has a great location and some good menu items, but the customer experience is a little lacking.

    Report
30. SP

    ScottP

    Boston/Nueva Inglaterra

    11 reseñas

    VIP
    5.0

    11 reseñas

    Comieron en 21 de junio de 2022

    overall5food5service5ambience5

    Call Restaurant always has great offerings, the hand made pasta is very good and they have an excellent wine list

    Report
31. SE

    SamE

    Hawái

    8 reseñas

    VIP
    1.0

    8 reseñas

    Comieron en 20 de junio de 2022

    overall1food3service1ambience3

    If you do not have the staff to take care of the customers then you should close down and not stay open. 30 minutes before a server brought water and bread. 60 minutes before we got drinks and placed our food over. Finished dinner after 3 hours! This place has really gone downhill :(

    Report
32. WH

    WayneH

    Hawái

    3 reseñas

    2.0

    3 reseñas

    Comieron en 20 de junio de 2022

    overall2food3service2ambience4

    Missed order, both entree and wine …. Post which they addressed so in end was ok but didn’t like entree coming after main course 😳

    Report
33. g

    goodtimes

    Palm Springs

    23 reseñas

    VIP
    5.0

    23 reseñas

    Comieron en 20 de junio de 2022

    overall5food5service5ambience5

    We went for Father's Day dinner. Everything was really great...food, service, table. However when we first arrived we had to wait for 15 minutes. We were quite confused since we had reservations in advance. The hostess said there was 3 parties ahead of us??? Didn't make sense since we had reservations. We found out later that most of the servers called in sick and they were left with only 2!!! The poor hostess was trying to keep it all together along with our server. It was fine with us. Once we were seated everything went very smooth. We did think that they should have had us seated and explained the situation and offer drinks/bread that the manager/hostess probably could have served us??? Oh well. Overall we had a great time and a delicious dinner. We will definitely return.

    Report
34. K

    Kodiakfoodie

    Seattle

    19 reseñas

    1.0

    19 reseñas

    Comieron en 19 de junio de 2022

    overall1food1service1ambience3

    Not quite sure what was going on, but there seemed to be some miscommunication between the actual server and her helper. The wait time was long and we weren't sure who to ask when we needed something. As far as the food, calamari app was crispy and cooked well. Sauce for the eggplant parm was mediocre and didn't have much flavor. Tiger prawns were overcooked. I would not recommend this restaurant.

    Report
35. TW

    TomW

    Hawái

    4 reseñas

    VIP
    5.0

    4 reseñas

    Comieron en 19 de junio de 2022

    overall5food5service5ambience5

    Very good Italian fair - beyond the good food is the ambiance. The outdoor seating is really wonderful with the flora & fauna of mid-court ground-level Royal Hawaiian Shopping Center. The people are extraordinarily friendly and accommodating. Unlike Taormina where the manager is Unfriendly and Snobby which is extended through to their staff. If you want to enjoy - go to Il Lupino - If you want to overpay and have draconian made-up rules imposed upon you go to Taormina!

    Report
36. E

    Ethan

    Denver

    1 reseña

    1.0

    1 reseña

    Comieron en 19 de junio de 2022

    overall1food2service1ambience3

    Service and food quality has gone down significantly recently. I would NOT go back until they improve service and food quality.

    Report
37. EC

    ErikaC

    Hawái

    1 reseña

    3.0

    1 reseña

    Comieron en 17 de junio de 2022

    overall3food3service3ambience3

    Appetizers were fantastic. The food was just OK. The drinks were great. The restaurant was hot, we were all sweating and very uncomfortable.

    Report
38. OT

    OpenTable Diner

    1 reseña

    1.0

    1 reseña

    Comieron en 14 de junio de 2022

    overall1food3service1ambience1

    They were out of alot of menu items we asked for, and the server did not know his menu, and the vegetables were overcooked and old. Meatball is amazing though.

    Report
39. OT

    OpenTable Diner

    Tucson

    1 reseña

    1.0

    1 reseña

    Comieron en 13 de junio de 2022

    overall1food1service3ambience1

    By far the worst meal I’ve ever had. Zero flavor in any of our entrées and for the price it was ridiculous what we ended up with. We understand that they were understaffed however the chefs need to learn that seasoning can also be a friend!

    Report
40. R

    Ryanide

    Los Ángeles

    10 reseñas

    3.0

    10 reseñas

    Comieron en 12 de junio de 2022

    overall3food2service3ambience4

    Food was not very flavorful and needed salt. Pizzas were ok, but not great by any means. Overall prices are on the higher side, except for the couple items on the Happy Hour menu. There are much better restaurants in the area, so we will not be coming back.

    Report