Este restaurante añadió detalles a las precauciones de seguridad

Esto incluye información acerca de la limpieza, la desinfección, el distanciamiento social y el uso de equipamiento de protección personal. Más información.

Gaucho Richmond

4.5
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4142 reseñas
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más de £40
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cortes de carne

Etiquetas principales:

Ocasión especial
Vista panorámica
Junto a la costa
Un breve paseo a lo largo del camino de sirga conduce a una terraza donde podrá relajarse y disfrutar de comidas al aire libre. Dentro, encontrará un elegante bar de cocteles con un ambiente sofisticado y más espacio para comer bajo cubierto.

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Desinfectante o toallas limpiadoras para clientes
  • Pago sin contacto disponible
  • Uso de utensilios sellados o envueltos
Distanciamiento social
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
Equipamiento de protección personal
  • El personal de piso utiliza mascarillas
  • Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Lo que 4142 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.5con base en calificaciones actuales
4.5
Comida
4.5
Servicio
4.4
Ambiente
3.9
Valor
Ruido · Moderado
87 % de las personas lo recomendaría a un amigo
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Filtros
J
James
1 reseña
Comieron hace 2 días
Global3Comida4Servicio2Ambiente3

Nice food, however didn't feel very personal. It felt like they were trying to squeeze every ounce of money out of you. Value for money not great if am honest but food is good.

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OT
vipComensal de OpenTable
Londres
49 reseñas
Comieron hace 3 días
Global5Comida5Servicio5Ambiente5

When for a friend birthday, we had such an awesome experience.
Nothing was to much. Busy but feels great, very clean lots of social distance. Everyone was very friendly and welcoming.
Back soon- well done everyone

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L
Lian
Londres
1 reseña
Comieron hace 3 días
Global5Comida5Servicio5Ambiente5

Our host made our experience even better, I can’t remember his name unfortunately but he was fantastic!

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c
clairet
Berkshire
3 reseñas
Comieron hace 3 días
Global4Comida4Servicio5Ambiente5

Lovely meal thanks and would definitely recommend to family and friends.

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OT
vipComensal de OpenTable
Londres
49 reseñas
Comieron hace 3 días
Global5Comida5Servicio5Ambiente5

Gaucho staff are just the most welcoming people around, make sure to visit. Great service and atmosphere
Just fantastic all around.

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RT
RebeccaT
Londres
1 reseña
Comieron hace 3 días
Global5Comida5Servicio5Ambiente5

Really good food, we had the 3 courses from the set menu for £25. Really attentive staff. Lovely day

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AC
AlexandraC
Londres
3 reseñas
Comieron hace 4 días
Global4Comida5Servicio5Ambiente4

Great to finally get to Gaucho Richmond and benefit from the Eat Out deal! Service, table, ambience and food were all extremely good. Really enjoyed it. Would recommend.

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AM
AndyM
Londres
1 reseña
Comieron hace 4 días
Global4Comida4Servicio5Ambiente4

Not the first time I have been there nor will it be the last.

That sees it all

Excellent

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DT
DominicT
Londres
4 reseñas
Comieron hace 4 días
Global4Comida5Servicio5Ambiente4

Great food and fair value given quality and they have eat out to help out discount. Staff were superb only issue was my wife's medium rare steak was medium well done. Service recovery was great so we had a good experience.

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l
lauraa
Liverpool
1 reseña
Comieron hace 5 días
Global4Comida4Servicio5Ambiente3

Food was delicious but a bit overpriced. Especially for quantity. The service made it. Our waitress Francesca was amazing and made the experience worth the money. We had a great time.

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MC
MarkC
Londres
1 reseña
Comieron hace 5 días
Global4Comida4Servicio5Ambiente5

Great steak! A bit pricey but you know that before you go. Great service but not overly attentive. Some issues but were dealt with pro-actively, rather than waiting for us to comment. Very nice setting and we had a table by the window, with river view.

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WW
WizzieWey
Londres
2 reseñas
Comieron hace 5 días
Global5Comida5Servicio5Ambiente5

Lovely food, steaks are top quality and cooked to perfection. Service attentive. A great place for lunch or evening out

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OT
vipComensal de OpenTable
Londres
49 reseñas
Comieron hace 5 días
Global5Comida5Servicio5Ambiente5

Fabulous. Great service, great place, great all around.

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JR
JohnR
1 reseña
Comieron hace 5 días
Global5Comida5Servicio5Ambiente5

My steak was undercooked. When I raised this with the waiter, nothing was too much trouble. Brought me a new steak, fresh fries and veg. Really attentive. Exactly the service you hope you receive everywhere but rarely find it. Well done Gaucho!

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l
lesleyannes
Londres
1 reseña
Comieron hace 5 días
Global5Comida5Servicio5Ambiente5

Really enjoyed my meal - felt safe with the COVID precautions. Would recommend for a special lunch.

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SN
StephanieN
Surrey
1 reseña
Comieron hace 6 días
Global4Comida5Servicio3Ambiente3

Good quality food and service would definitely recommend

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OT
vipComensal de OpenTable
Londres
3 reseñas
Comieron hace 7 días
Global2Comida2Servicio3Ambiente4

Steaks were not very good

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DF
DinaF
Surrey
1 reseña
Comieron en 20 de septiembre de 2020
Global5Comida5Servicio5Ambiente3

Food was superb!.. A little messy when we first arrived as it had been a busy Sunday afternoon - but attended to very quickly. We came quite a way for the specialist steaks - and were not disappointed. Fantastic food..

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PD
PaulD
1 reseña
Comieron en 20 de septiembre de 2020
Global3Comida5Servicio4Ambiente3

Sadly the staff seemed unprepared, there were tables left uncleared and the bar was full of glasses.

The website leads you to believe time keeping was a must and standard of dress was important, but anyone was let in, some in shorts and flip flops, topped off with a baseball cap.

We were positioned outside on a table clearly positions as a last ditch attempt to cram us in

Service was ok when we were served but left sitting for ages between courses and left wanting drink.

Sadly the evening was spoilt at the end by someone claiming to be a manager abruptly stating I wasn’t allowed to vape, even though I was outside and had been for the two and a half hours I was there.

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OT
Comensal de OpenTable
Londres
1 reseña
Comieron en 20 de septiembre de 2020
Global1Comida1Servicio1Ambiente3

It was Sunday lunch for my Aunts 70th birthday. We waited 75 minutes for the food. There was no communication from the waiting staff to tell us why it was taking so long or an offer of snacks whilst we waited. After asking for so long we were offered a drink on the house. Our food came and it was minute steak and not roast beef. We had 1 half of a potato each and the veg was swimming in grease. There was no Yorkshire pudding and when we asked we were told they had run out! Again, no communication until asked. We were told more potatoes would be brought out and this never happened. The mean was tough and very difficult to cut. I was a regular at this restaurant and will never return! I refused to pay the full bill and was then offer the meal for free and given the managers card to book through next time. This is the second time since they reopened after lock down that I have been very disappointed with the food and service As I was a regular prior to lockdown I wanted to give them another chance. I am told they are now on groupon and can only think that this is the issue as it is just not the same Reston’s once was.

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A
Adamkade
Londres
5 reseñas
Comieron en 20 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

I use this restaurant chain quite a bit and we enjoy the bottomless Sunday lunch in Richmond. My only criticism is that the waitress only brings the meat out 1 slice at a time whilst there is no limit it becomes annoying having one slice of meat and then having to ask again etc,making us feel like we were greedy.

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LC
LombardoC
1 reseña
Comieron en 19 de septiembre de 2020
Global3Comida2Servicio1Ambiente2

The place was nice by the lake however the food and value wasn't that much. Extremely overpriced for tiny portions. Paid £85 (after 25% discount applier) before discount was a little over a £100 for me and my wife and I ended up leaving with a half empty stomach and waitresses weren't that nice, a bit rude.

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CB
ChristopherB
1 reseña
Comieron en 19 de septiembre de 2020
Global5Comida4Servicio4Ambiente5

We wanted to sit outside and enjoy the river setting for a birthday lunch, which we did. The menu is limited in scope - mainly steak - but very good quality. It is not cheap, but we all thought it worthwhile for the fine location.

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TM
TonkaM
Londres
1 reseña
Comieron en 18 de septiembre de 2020
Global4Comida4Servicio5Ambiente4

Ivan was wonderful in his welcome approach and attention to our questions and willingness to please and make us happy. Ivan Provided us with great service and we really enjoyed the food and had lovey time. Thank you!

Gaucho Richmond
Respondió hace 3 días

Good Afternoon, We would like to thank you for your review and we are delighted that your experience with us was truly the best. I must agree, Ivan goes above and beyond- I will make sure he receives this message. We hope to see you soon, best regards, Jorge

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SP
SimonP
Worcestershire
1 reseña
Comieron en 18 de septiembre de 2020
Global3Comida3Servicio2Ambiente4

Disappointing service with waiting staff poorly trained in managing their tables. Chased almost every course and drink.

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T
Terry
Londres
1 reseña
Comieron en 18 de septiembre de 2020
Global5Comida5Servicio4Ambiente5

Lovely night on the terrace. Great food. A slight mixup on the bill that was quickly resolved. Very good

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e
emmaw
Londres
1 reseña
Comieron en 17 de septiembre de 2020
Global4Comida5Servicio4Ambiente4

We ordered our drinks and food at the same time as we were invited to do so. The starter came before the first drink which was a shame
In terms of Covid precautions, none of the staff had masks or face shields on, and the tables were close together with no screens between customers.

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NC
NCSlow
Londres
1 reseña
Comieron en 17 de septiembre de 2020
Global4Comida5Servicio4Ambiente3

Good food with a fabulous location and terrace on the river. Unfortunately the council had decided to dig up the path with a pneumatic drill just by the terrace over lunch time. Due to noise levels we had to be seated inside. Not the restaurants fault and they did what they could very well.

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RB
RussellB
Londres
1 reseña
Comieron en 17 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Brilliant restaurant. Ambience. Portion size good.

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RM
RajM
Londres
1 reseña
Comieron en 16 de septiembre de 2020
Global3Comida3Servicio2Ambiente4

Food was good but very slow to arrive. Waiters looked very busy, difficult to get their attention if wanted something. A little bit overpriced

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SO
SarahO
1 reseña
Comieron en 16 de septiembre de 2020
Global4Comida4Servicio4Ambiente5

We sat outside on the terrace, which was busy but not too crowded - it felt nice.
The staff were good - personally I would prefer that they wear face coverings, as they do come very close you while talking and serving food and drinks.
I would also prefer that food and drinks were delivered to a serving table and then we distribute ourselves, rather than the staff leaning over each person on the table.
The starters, steaks and sides were great but the chicken was only luke warm, which was a shame.
Overall a lovely evening.....

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SD
SDAr
Londres
3 reseñas
Comieron en 16 de septiembre de 2020
Global4Comida4Servicio5Ambiente5

Lovely venue right by the river and food good as always in Gaucho.

Gaucho Richmond
Respondió hace 3 días

Good evening, Thank you for your review. Both myself and the all team are extremely happy to hear such good feedback after your visit at Gaucho Richmond, we're proud and pleased to work at this beautiful river location. looking forward welcoming you again soon. Best regards, Jorge

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BE
BEVERLEYT
Londres
3 reseñas
Comieron en 16 de septiembre de 2020
Global4Comida3Servicio5Ambiente5

On a brilliant sunny weather day, I celebrated my birthday with close friends at Gaucho Richmond Riverside. The service was excellent, however, the food portions were quite small from the set menu.

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SS
SusanS
Berkshire
5 reseñas
Comieron en 16 de septiembre de 2020
Global5Comida4Servicio5Ambiente5

Lovely venue, outside under trees. Delightful staff and a good fixed price menu. My Chicken Milanese was a little overdone but my companions steak was perfect as you would expect.

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CV
CharleyV
Londres
1 reseña
Comieron en 15 de septiembre de 2020
Global4Comida3Servicio5Ambiente3

Steak was quite tough and fatty (I had sirloin).
Service was great!

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OT
vipComensal de OpenTable
Londres
49 reseñas
Comieron en 15 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Gaucho is always consistently good, my favourite restaurant in the area, professional service and excellent atmosphere.
Very clean with all the safety measures in place.
Can’t wait to be back soon.

Gaucho Richmond
Respondió hace 3 días

Good evening, Thank you for your review. Both myself and the all team are extremely happy to hear such good feedback after your visit at Gaucho Richmond, we're proud and pleased to work at this beautiful river location. best regards, Jorge

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p
pepsicola
Londres
1 reseña
Comieron en 14 de septiembre de 2020
Global3Comida4Servicio3Ambiente4

Unfortunately we were unable to fully take advantage of the September ‘eat out to help out promotion’ because the waitress failed to explain the T&Cs to us. We left very disappointed having paid significantly more than we ought to have

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OT
vipComensal de OpenTable
Londres
49 reseñas
Comieron en 14 de septiembre de 2020
Global5Comida5Servicio5Ambiente5

Friendly welcoming staff, great atmosphere with great service.
Nice touch when the manager visited us. He was very friendly and genuine
Over all a great experience. Be back soon

Gaucho Richmond
Respondió hace 3 días

I would like to take this opportunity to thank you for choosing our venue for your meal and your feedback. It gives me great pleasure to see that you have enjoyed your time with us and that the steaks and service was great. am looking forward to seeing you back in our restaurant. Best regards Jorge

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MJ
MissJ
Londres
1 reseña
Comieron en 14 de septiembre de 2020
Global4Comida4Servicio4Ambiente4

This venue is definitely the best in Richmond, whether you're inside or outside. Perfect steak as always. The cut-above burger with great chips was good value & a nice option for a lighter lunch.
The staff were plentiful to cope with a busy Monday lunchtime & were very friendly & helpful.
Hope to go back soon

Gaucho Richmond
Respondió hace 3 días

I would like to take this opportunity to thank you for choosing our venue for your meal and your feedback. It gives me great pleasure to see that you have enjoyed your time with us and that the steaks and service was great. am looking forward to seeing you back in our restaurant. Best regards Jorge

Denunciar
JR
JohninRichmond
Londres
9 reseñas
Comieron en 14 de septiembre de 2020
Global5Comida5Servicio4Ambiente5

Excellent lunch at Gaucho which is, in my experience, always consistently good. The chateaubriand was cooked as requested and very tender and tasty. Good recommendation of a fine Malbec to accompany. It's by no means cheap but quality comes at a price.

Gaucho Richmond
Respondió hace 3 días

Good evening, Thank you for your review. Both myself and the all team are extremely happy to hear such good feedback after your visit at Gaucho Richmond, we're proud. Glad you love a good steak; Gaucho have an amazing program of events on and some coming up soon which I am sure you will love. looking forward welcoming you again soon. Best regards, Jorge

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Preguntas frecuentes

Gaucho Richmond ofrece entrega a domicilio en asociación con Deliveroo. Gaucho Richmond también ofrece comida para llevar que puedes pedir llamando al restaurante al 020 8948 4030.

Gaucho Richmond tiene una calificación de 4.5 estrellas de 4142 comensales de OpenTable.

Puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño del grupo.