The food & service was incredible!! One of the best meals I have ever eaten. The staff was so attentive along with the Manager. I would absolutely recommend this restaurant!!
Above and beyond!
This experience was much more than we expected! My friend and I just wanted to treat ourselves to a nice dinner on our last night of vacation, and this was so much more than we could ever have expected. The cocktails were perfect, the service was impeccable, the food was fantastic and the talent were so fun, kind and accommodating. We really loved this experience and wish they knew how grateful we were.
Service, food were spot on in a beautifully decorated dining room with stellar views.
It was fantastic!
This place is beautiful and the food was wonderful. The staff did such a great job. No detail is missed!
Always a divine evening every time we come. Celebrated our 37th wedding anniversary. Attention to detail with the food, service, and ambiance!!
Unbelievable service! A “must try” while in Cancun.
Great place to dine. We enjoyed the extra little courses in between as well!!!
The food and wine was amazing. The service was incredible. They paid a lot of attention to details, which made our experience memorable. We celebrated my birthday and they brought out a desert that tasted awesome to help us celebrate. The Mexican wine Unico Gran Reserva 2011 help take the experience over the top.
The tasting menu was phenomenal. All of the wines were perfectly paired and the service was top notch. I couldn’t recommend this restaurant more.
Very pretentious! The meal started our great! Very formal with delicious food- white glove service ( literally). I can get into that. However, when they never came back with the bread cart, I knew we were in trouble. All that work for a slice of bread and no offer for a second slice. The final kicker was my cup of tea with dessert. They put the teabag in the teapot and poured one cup. Then removed the pot from the table. What were they going to do? Serve the second cup to another table? Not at these prices!!! I’ve never seen anything so cheap!
Excellent service & delicious food!!
Outstanding experience! The service was exceptional, very nice ambiance, very lovely meal.
Después de varios años de no asistir, me encontré un lugar sin adiciones o mejoras, y las instalaciones ya presentan deterioro. El nivel de la comida no acorde a los diamantes que ostenta el lugar. El servicio sigue siendo impecable pero la experiencia en general, queda a deber.
My wife and I were guests at the Ritz Carlton, Cancun for a long weekend in January 2018 and we dined at Fantino twice during our stay. We were so thoroughly impressed with the attentiveness of the staff, the quality and presentation of the food, the live musical offerings over dinner, and the overall ambience. For a 5 Diamond rated restaurant we were also pleasantly surprised by the prices. This is the type of restaurant that you can have a wonderful meal and dining experience and not break the bank. Most entrees are in the $20-$30 range and in my opinion worth the price for what you get! William who is the restaurant manager is terrific and extremely accommodating. Although the Club Grill at the Ritz Carlton appears to be a bit better known, Fantino with more white meat offerings (terrific chicken and fish options) and more French inspired European décor is our preference. We will certainly be back again dining at Fantino during our next future stay at the Ritz-Carlton Cancun!
Was expecting a lot when we booked the reservation and they absolutely lived up to the reputation. Service was outstanding and and the multiple waiters kept us happy the entire time. We ordered filet and salmon and both were cooked to perfection as well as the multiple free tastings they added on while we were waiting. Highly recommended if you are near and a great value compared to the states especially. We would have paid $300+ in the states for what we paid $90 for both here (including 20% tip) *disclaimer on price is we don't drink so if you add alcohol you could add up quickly I assume.
We enjoyed the Chef's tasting menu which was varied, fun, and very filling. We would absolutely recommend this restaurant and dine here again on our next trip to Cancun.
Awesome food and service
Comida excelente. Servicio impecable y muy cordial.
This is a great restaurant!
The selection covers everyone and each dish is delicious.
If you need to tweak your meals, they never say no. Everything is possible.
The service is excellent and the director of the restaurant is hands on.
A wonderful dining experience!
Without exception the best meal we had in cancun! The food was extraordinarily delicious and the service was impeccable.
We love this restaurant, excelent foods especial services and live music.
I am vegan and after reading some reviews that said they accommodate vegan diet I went with a friend for my bday dinner. They had a vegan menu and it was delicious! Would highly recommend doing the tasting menu
The restaurant is very pretty. The noise level is very very loud. The food, i guess, is good. I’m not sure I’m a great fan of Mexican food, so this is an issue for me to give an honest opinion.. the service was good, but felt a bit rushed.
TODO MUY BIEN. RECOMENDACION: REMODELACION MAS CONTEMPORANEA MANTENIENDO LO CLASICO Y LA VESTIMENTA FORMAL CASUAL BIEN PERO HABIA PERSONAS QUE VESTINA MENOS QUE CASUAL CON BERMUDAS
This restaurant is lovely in ambience. The service is top-notch. Although we typically do not like live music during dinner because it tends to eliminate the ability to talk to your dining partner, the pianist, bassist and singer played lounge music at an appropriate level. What a beautiful voice she has. I marked the noise level at a bad rating only due to the presence of an out-of-place baby.
Food was superb, but it was second to the wait staff. Very attentive and professional. The wait staff made the evening enjoyable -- especially Oscar. Darby, our head waiter, understood the dietary restrictions of my wife and was able to deliver!
One of the best meals I’ve ever had, with the friendliest staff possible. Overall, incredible experience. We actually ended up eating here twice in our trip because we loved it so much. Highly, highly recommend.
The food was amazing and a great reason not to go to an all inclusive!
The experience is just as lovely as the cuisine. Not to be missed while in Cancun!
We had a great experience at the hotel , few nights ago we decided to drop by Fantino, the host stared at my friend because he was underdressed since we had just came back from an activity. He told us he will try to squeeze us in at 8:30pm because it it completely packed inside. So my friend went to change, and I tried open table to see if it’s true , and there was plenty of reservations , so I booked with open table, the host took us inside and he turned completely Red , because the restaurant was 2/3 empty! The food was ok, but it’s definitely not fine dining. Very Disappointed.
What a beautiful restaurant with exceptional service! My girlfriends and I stayed at The Ritz for the weekend and were treated like royalty from our room, to our dining experience at Fantino. We absolutely loved the special bread and dessert cart service, so much fun and absolutely delicious. The food was fantastic but the service was by far above and beyond perfection. 100% recommend this restaurant, you will not be disappointed.
This was the best meal, start to finish, that I’ve had in a long time. Everything was outstanding. We went two nights in a row and were equally impressed the second time around.
very good atmosphere! Good service and nice food at reasonable price.
Excellent dining experience overall. Live music was amazing.
We enjoyed an exquisite Thanksgiving dinner for 12 people in the private Petit Fantino dining room. Every aspect of the dinner was stunning, from the food to the service to the ambience. The staff were also very friendly to our young children.
El servicio es excepcional. La comida también muy buena
This restaurant was so amazing we cancelled reservations we had at a different five star restaurant in order to come back the following night as well. If you are in Cancun - you must visit make a reservation here.
As someone who has visited a number of amazing restaurants from NYC to Aspen to Los Angeles (Michelin Star, etc) ... Fantino is now on the top of my list without question. Impeccable service from the moment we were escorted in to the moment we left.
The food is absolutely incredible (both nights). I remember eating a red grape tomato that was in the sauce of their linguini dish, and wondered how in the world the Chef got it to taste that good.
From the greeter to the head waiter to the chef. I can't think of one negative thing to say about this restaurant...except that I wish it weren't so far from home.
Beautiful restaurant. Delicious food. Excellent service. Worth the splurge for a special occasion.