Chops City Grill - Bonita Springs, FL

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1. AN

   ANGELM

   Toronto

   3 reseñas

   VIP
   5.0

   3 reseñas

   Comieron en 2 de marzo de 2022

   overall5food5service5ambience5

   muy rica la comida

   Chops City Grill - Bonita Springs, FLRespondió el 5 de marzo de 2022Thank you for the 5 star review!

   Report
2. BK

   BillK

   Nápoles

   3 reseñas

   4.0

   3 reseñas

   Comieron en 29 de octubre de 2021

   overall4food5service5ambience4

   Enjoyable meal

   Chops City Grill - Bonita Springs, FLRespondió el 30 de octubre de 2021Thank you for the review!

   Report
3. OT

   OpenTable Diner

   1 reseña

   5.0

   1 reseña

   Comieron hace 2 días

   overall5food5service5ambience5

   Full 14 oz NY strip, Excellent!

   Chops City Grill - Bonita Springs, FLRespuesta enviada hace 1 díaThank you for the 5 star review!

   Report
4. OT

   OpenTable Diner

   1 reseña

   3.0

   1 reseña

   Comieron hace 3 días

   overall3food3service3ambience4

   We have always had a good experience , but last night the good was only average and the prices have gone up a lot . The restaurant was empty for a Saturday night Not sure I will be returning anytime soon.

   Chops City Grill - Bonita Springs, FLRespuesta enviada hace 1 díaThank you for the review! We are disappointed that you did not enjoy your dining experience on this evening. We had 100 people come through the restaurant on Saturday night. We are actually the best value and quality you can get for Wagyu & Prime Beef in the area. Please supply more info on why everything was only average.

   Report
5. B

   Beverly

   Nápoles

   357 reseñas

   VIP
   4.0

   357 reseñas

   Comieron hace 3 días

   overall4food4service4ambience4

   We haven't been here in quite a while. Everything was better than ever. The chopped salad was very good, the prime rib perfectly cooked, and the big sundae Oh so delicious. They put us inside near the door outside so we could view the rain. A perfect dinner.

   Chops City Grill - Bonita Springs, FLRespuesta enviada hace 1 díaThank you for the great review!

   Report
6. a

   alpdine

   Nueva York/Región de los Tres Estados

   40 reseñas

   VIP
   4.0

   40 reseñas

   Comieron hace 3 días

   overall4food5service5ambience5

   Food was excellent. Service as well. Very comfortable, appreciated the good lighting at the table, no need for a flashlight app to read menu. One issue, couldn't find a good bottle of white wine under $50. The one I chose was out of stock. But overall, we'll be back soon .

   Chops City Grill - Bonita Springs, FLRespuesta enviada hace 1 díaThank you for the review!

   Report
7. LR

   LauraR

   1 reseña

   5.0

   1 reseña

   Comieron hace 4 días

   overall5food5service5ambience5

   What a wonderful dining experience for my 68th Birthday. My husband and I could hear each other talk. The waitress was fabulous and the food was even more fabulous! Wonderful dining experience....I had filet and he had Prime Rib. Oh...and the shrimp cocktail was amazing.

   Chops City Grill - Bonita Springs, FLRespuesta enviada hace 3 díasThank you for the raving review and the 5 stars!

   Report
8. GG

   GeorgeG

   1 reseña

   3.0

   1 reseña

   Comieron hace 4 días

   overall3food3service3ambience5

   Been on many occasions but this was the first time I was disappointed. Both had filets that were ok but not as tender as usual. Left feeling as though the food didn’t justify the price. Understaffed so although waitress was polite, she was extremely busy and had a rushed feel to it. Not the fine dining we were accustomed to on so many prior visits.

   Chops City Grill - Bonita Springs, FLRespuesta enviada hace 3 díasWe are very sorry to hear about the steaks you ordered on this occasion. I was the manger on duty this evening and I did not get any complaints about any of our steaks. We will always get the issue resolved for you if you bring it to our attention. We were very slow on this evening, so you should not have felt busy or rushed. My name is Todd, I am the manager at this location, please ask for me on your next visit and I will make sure you get the service you expect and deserve.

   Report
9. MP

   MarcusP

   Nashville

   1 reseña

   5.0

   1 reseña

   Comieron hace 4 días

   overall5food5service5ambience5

   Great food great service they made our anniversary special.

   Chops City Grill - Bonita Springs, FLRespuesta enviada hace 3 díasThank you for the 5 star review! We are very glad we made your anniversary special! We look forward to making all the anniversary's special.

   Report
10. m

    madtowne

    Nápoles

    32 reseñas

    VIP
    3.0

    32 reseñas

    Comieron hace 4 días

    overall3food2service5ambience5

    Suffice to say not thrilled. First time visit and probably one and done. Early dining menu makes meal somewhat affordable. Wagging steak had an over abundance of sale, chicken dish was so so. On the regular menu prices are very high. There are better and less costly options in the area.

    Chops City Grill - Bonita Springs, FLRespuesta enviada hace 1 díaWe are sorry to hear you did not enjoy your meals on this occasion. We are actually the best value and quality you can get for Wagyu & Prime Beef in the area. All of our prices are in line with our competitors. Please bring any meal or service issues to our attention, while dining with us, and we will always correct the issues.

    Report
11. JM

    JudiM

    Nápoles

    55 reseñas

    VIP
    5.0

    55 reseñas

    Comieron hace 5 días

    overall5food5service5ambience5

    Very relaxing and enjoyable meal. Todd, the manager, acknowledged my request for Matt, our server, who was his usual friendly and informative self. My husband and I both started out with a Caesar salad. I had grilled salmon, which was accompanied by a wonderful Japanese eggplant, and I got what I thought was a sweet potato, but which actually was a combination of several cubes of different potatoes in a delicious sauce. My husband had the sliced wagu Tri-tip which came with an abundance of French fries. Great meal!!!!

    Chops City Grill - Bonita Springs, FLRespuesta enviada hace 4 díasThank you for the great review and the 5 stars! Your kind words will be passed along to the manger and your server, as well as the chef.

    Report
12. D

    Delia

    1 reseña

    5.0

    1 reseña

    Comieron en 19 de junio de 2022

    overall5food5service5ambience5

    Excellent staff - great dining experience - super clean A must try - relaxing atmosphere

    Chops City Grill - Bonita Springs, FLRespuesta enviada hace 5 díasThank you for the fantastic review and the 5 stars!

    Report
13. RP

    RoyP

    Nashville

    2 reseñas

    5.0

    2 reseñas

    Comieron en 19 de junio de 2022

    overall5food5service5ambience5

    Fantastic restaurant and excellent quality of food! We look forward to this place every year when we are in town for a convention. Wagyu steak and sea bass courses were phenomenal!

    Chops City Grill - Bonita Springs, FLRespondió el 19 de junio de 2022Thank you for the fantastic review and the 5 stars!

    Report
14. OT

    OpenTable Diner

    Nueva York/Región de los Tres Estados

    3 reseñas

    5.0

    3 reseñas

    Comieron en 18 de junio de 2022

    overall5food5service5ambience5

    Second week in a row. VG

    Chops City Grill - Bonita Springs, FLRespondió el 19 de junio de 2022Thank you for the 5 star review!

    Report
15. E

    Eater

    Atlanta

    15 reseñas

    VIP
    5.0

    15 reseñas

    Comieron en 12 de junio de 2022

    overall5food5service4ambience5

    Best cheese cake ever, great toppings for steak, the mushroom/brie is a must.

    Chops City Grill - Bonita Springs, FLRespondió el 18 de junio de 2022Thank you for the great review and the 5 stars!

    Report
16. JE

    JenniferE

    Nápoles

    2 reseñas

    5.0

    2 reseñas

    Comieron en 11 de junio de 2022

    overall5food5service5ambience5

    This is our go-to place for special occasions and family celebrations. Always a great time!

    Chops City Grill - Bonita Springs, FLRespondió el 12 de junio de 2022Thank you for the 5 star review! We are happy to hear we are your "go to" place for occasions!

    Report
17. OT

    OpenTable Diner

    Nueva York/Región de los Tres Estados

    4 reseñas

    5.0

    4 reseñas

    Comieron en 11 de junio de 2022

    overall5food5service5ambience5

    Great room and ambiance. Bar area very nice. Will do it again soon

    Chops City Grill - Bonita Springs, FLRespondió el 12 de junio de 2022Thank you for the great review and the 5 stars!

    Report
18. N

    Nanci

    Houston

    27 reseñas

    4.0

    27 reseñas

    Comieron en 10 de junio de 2022

    overall4food4service5ambience5

    Very pricey but delicious

    Chops City Grill - Bonita Springs, FLRespondió el 12 de junio de 2022Thank you for the review!

    Report
19. JH

    JenniferH

    1 reseña

    3.0

    1 reseña

    Comieron en 10 de junio de 2022

    overall3food2service5ambience5

    The staff was amazing! But at first waiter did not clarify my order. Dish that was first brought out was wrong, second time, seabass smelt sooooo horrible but didn't want to send back for the second time. Staff was very nice and trying to make up for it with a few drink and delicious dessert. Just wished food was worth the price!

    Chops City Grill - Bonita Springs, FLRespondió el 12 de junio de 2022Thank you for the review! We are sorry to hear you received the wrong Seabass on this occasion. The servers are trained to specify which fish you prefer(Teriyaki Glazed or Grilled), it does not sound like this happened. I am the manager at this location, please ask for me on your next visit, my name is Todd, and I will make sure you have the dinner you expect and deserve.

    Report
20. RS

    RachelS

    Indiana

    5 reseñas

    VIP
    5.0

    5 reseñas

    Comieron en 9 de junio de 2022

    overall5food5service5ambience4

    Server was very knowledgeable about beef options! Enjoyed the conversation.

    Chops City Grill - Bonita Springs, FLRespondió el 12 de junio de 2022Thank you for the 5 star review and the kind words about your server!

    Report
21. HD

    HappyDiner

    Nápoles

    31 reseñas

    3.0

    31 reseñas

    Comieron en 7 de junio de 2022

    overall3food3service5ambience5

    I was disappointed with the size of the portions and quality of the meat. Our server was outstanding and the ambience was very good, but I believe they are overpriced.

    Chops City Grill - Bonita Springs, FLRespondió el 11 de junio de 2022Thank you for the review! We are actually the best value and quality you can get for Wagyu & Prime Beef in the area.

    Report
22. OT

    OpenTable Diner

    Orlando

    9 reseñas

    5.0

    9 reseñas

    Comieron en 6 de junio de 2022

    overall5food4service4ambience5

    Had a great meal celebrating my birthday. Everyone was so nice and attentive. Our server, is felt was a bit rushed but overall gave us good service. Bartender great! Greeted was sincere and really appreciated acknowledging my special day.

    Chops City Grill - Bonita Springs, FLRespondió el 8 de junio de 2022Thank you for the great review and the 5 stars!

    Report
23. OT

    OpenTable Diner

    Nápoles

    1 reseña

    4.0

    1 reseña

    Comieron en 2 de junio de 2022

    overall4food4service4ambience4

    Steaks were great. Side dishes were very small. Hardly big enough to share between two people definitely not big enough to share with three people.

    Chops City Grill - Bonita Springs, FLRespondió el 3 de junio de 2022Thank you for the review! We are glad you enjoyed your steaks. Our sides are enough for two guests, but not for three. The next time you visit please ask for me, my name is Todd and I am the manager at this location I will make sure you have a enjoyable memorable dining experience.

    Report
24. KP

    KarinP522

    Nápoles

    12 reseñas

    5.0

    12 reseñas

    Comieron en 31 de mayo de 2022

    overall5food5service5ambience5

    Celebrated a birthday and had a lovely evening. We received a very friendly welcome. Our waitress was also friendly and provided great service. The food was excellent.

    Chops City Grill - Bonita Springs, FLRespondió el 1 de junio de 2022Thank you for the great review and the 5 stars! We are glad we made your birthday lovely!

    Report
25. TD

    TheDutchSwede

    Londres

    9 reseñas

    VIP
    4.0

    9 reseñas

    Comieron en 29 de mayo de 2022

    overall4food5service2ambience4

    Good other than the US prime steak wasn’t great and the king crab skinny. But the wagyu cuts were perfect. Value is debatable but what really frustrated me was the lack of experience of the waitress and if you’re going to drop $400-$500 for a meal for two you don’t expect a school kid without training. We had mentioned we wanted to start with a glass of white for appetizer and a bottle of red for mains. She then served the mains without the red wine and we had to prompt her for the wine and it then took 10 min to arrange while our food was waiting in front of us. She then dishes up two fresh glasses but pours the red in to my gfs glass with some white wine still in it to taste (I was the one who ordered it). With a frown we approved but then she removed both fresh glasses and poured the red wine in my white glass also. It was quite weird. I’m normally pretty forgiving especially if this would have been an Outback but at that price I expect more.

    Chops City Grill - Bonita Springs, FLRespondió el 31 de mayo de 2022Thank you for the review! We are very sorry to hear about the wine service you received, we do train each of our servers how to do proper wine service and it sounds like they did not fulfill our requirements. We will look into this and make sure this does not happen to you or anyone else moving forward. The next time you come in, please ask for me my name is Todd, I am the manager at the Bonita location and we will get you the proper wine service that is expected and deserved.

    Report
26. FD

    FrequentDiner

    Nápoles

    39 reseñas

    VIP
    3.0

    39 reseñas

    Comieron en 28 de mayo de 2022

    overall3food2service4ambience4

    Food was mediocre but portions were large. My sea bass was covered in a sweet sauce that was cloying and it was dry and overcooked. The accompanying shrimp were overcooked to the point of being tough. My son's beef was cooked to the right temperature but was bland. The Béarnaise sauce was not very good. The French fries were good. The restaurant is very expensive and I did not feel that got the meal those prices deserve. I'll never return. BTW, the room is very nicely appointed in the tradition of an old English dining club with wood walls and heavy drapes. Our server was very pleasant and efficient.

    Report
27. RD

    ReidD

    Nápoles

    21 reseñas

    VIP
    4.0

    21 reseñas

    Comieron en 28 de mayo de 2022

    overall4food4service3ambience3

    Food was very good but on the pricey side even for the quality. Service was very slow. Server was good but stretched a little thin. We will give it another whirl. Much better since overhaul. We were here 3 years ago and were underwhelmed.

    Chops City Grill - Bonita Springs, FLRespondió el 31 de mayo de 2022Thank you for the review! Our servers only have 4 tables in their sections, so they should never be stretched to thin, however we appreciate you bringing this to our attention, so we can check out what happened on this occasion. I am the manager at the Chops location, please ask for me on your next visit and I will make sure you have an enjoyable memorable visit. My name is Todd. We look forward to seeing you again.

    Report
28. l

    langlee

    Key West

    16 reseñas

    VIP
    5.0

    16 reseñas

    Comieron en 28 de mayo de 2022

    overall5food5service5ambience5

    Great menu, so many ways to customize your meal, many sizes and cuts of all kinds of beef. Lots of sauces, sides were interesting and surprisingly health conscious for a steak house. We had the 14 oz pork chop and a 5 oz Waygu filet (amazing) , both were exceptional and perfectly cooked. No starters, but a very nice key lime pie desert. It was our first time, but we will be back to try other steaks.

    Chops City Grill - Bonita Springs, FLRespondió el 31 de mayo de 2022Thank you for the wonderful review and the 5 stars!

    Report
29. OT

    OpenTable Diner

    Nápoles

    19 reseñas

    VIP
    4.0

    19 reseñas

    Comieron en 28 de mayo de 2022

    overall4food4service4ambience4

    Side dishes were small and barely warm. Porterhouse had some grizzle in it.

    Chops City Grill - Bonita Springs, FLRespondió el 31 de mayo de 2022Thank you for the review! We are sorry to hear about the sides being warn and not hot. Our sides are enough for 4 people. The porterhouse should not have any grizzle through it. Please bring any issues you may have to our attention and we will always get them corrected. On your next visit, please ask for me, my name is Todd and we will make sure everything is perfect for you the next time you are in.

    Report
30. EB

    EddieB

    Nápoles

    2 reseñas

    5.0

    2 reseñas

    Comieron en 28 de mayo de 2022

    overall5food5service5ambience5

    Service was very good. The wait staff was attentive and the food was not a long wait.

    Chops City Grill - Bonita Springs, FLRespondió el 31 de mayo de 2022Thank you for the 5 star review!

    Report
31. SQ

    SusieQ

    Filadelfia

    32 reseñas

    VIP
    5.0

    32 reseñas

    Comieron en 27 de mayo de 2022

    overall5food5service5ambience5

    Early dining was good value. Variety of choices available. Food was prepared well and the presentation was commendable. Our server was very gracious and accommodating. We will be back.

    Chops City Grill - Bonita Springs, FLRespondió el 29 de mayo de 2022Thank you for the great review and the 5 stars!

    Report
32. OT

    OpenTable Diner

    Filadelfia

    5 reseñas

    VIP
    5.0

    5 reseñas

    Comieron en 26 de mayo de 2022

    overall5food5service5ambience5

    Everything here is amazing! The food is superb

    Chops City Grill - Bonita Springs, FLRespondió el 28 de mayo de 2022Thank you for the glowing review and the 5 stars!

    Report
33. MH

    MyraidaH

    1 reseña

    5.0

    1 reseña

    Comieron en 25 de mayo de 2022

    overall5food5service5ambience5

    Matt provided amazing service and wonderful dinner recommendations!

    Chops City Grill - Bonita Springs, FLRespondió el 28 de mayo de 2022Thank you for the 5 star review, as well as the kind words about your server!

    Report
34. A

    Anniversary37

    Nápoles

    17 reseñas

    5.0

    17 reseñas

    Comieron en 25 de mayo de 2022

    overall5food5service5ambience5

    We had a very enjoyable dinner and cocktails. Kudos to Denise, the bartender

    Chops City Grill - Bonita Springs, FLRespondió el 28 de mayo de 2022Thank you for the wonderful review and the kind words about your bartender!

    Report
35. OT

    OpenTable Diner

    Nápoles

    4 reseñas

    VIP
    1.0

    4 reseñas

    Comieron en 21 de mayo de 2022

    overall1food3service4ambience4

    Awful! Steak was way over cooked! Ordered expensive caviar . They had NO idea how to serve it. On crackers ??? Really? Side of cream spinach barely enough for two. Had to ask for serving spoon! Wont be back!!!!

    Chops City Grill - Bonita Springs, FLRespondió el 24 de mayo de 2022I was the manager on duty on this occasion. We spoke about the caviar and that we serve it with a non leavened flat bread, our version of a blini pancake. We do serve it with the traditional accoutrements, separated chopped egg whites and yolks, crème fraiche, onion and we also provide truffle aioli. We do not serve caviar with crackers. Our sides are enough for 2 people. I came to the table and you stated your steak was fine and you didn't want anything done, however I did buy a round of drinks

    Report
36. OT

    OpenTable Diner

    1 reseña

    5.0

    1 reseña

    Comieron en 21 de mayo de 2022

    overall5food4service5ambience5

    Service and atmosphere were fantastic. It was our first time there and very impressed. Was slightly disappointed in the Wagyu Delmonico, very thin cut, and over seasoned. I was expecting something more for the big cost difference. Overall great experience!

    Chops City Grill - Bonita Springs, FLRespondió el 23 de mayo de 2022Thank you for the 5 star review!

    Report
37. AR

    AndyR

    Nápoles

    1 reseña

    5.0

    1 reseña

    Comieron en 20 de mayo de 2022

    overall5food5service5ambience5

    is expensive but the best quality we einjoyed a lot

    Chops City Grill - Bonita Springs, FLRespondió el 23 de mayo de 2022Thank you for the 5 star review!

    Report
38. OT

    OpenTable Diner

    Nápoles

    2 reseñas

    5.0

    2 reseñas

    Comieron en 18 de mayo de 2022

    overall5food5service5ambience5

    We had a great meal at Chops at the Bonita location. We’ve been a few times between Naples and Bonita and our previous experiences were inconsistent. This time everything we had was excellent and our server, Don, was very attentive. We had two American Wagyu Filets and they were excellent. A nice char on or hot side and seasoned exceptionally well. We had the Jalapeño au gratin potatoes and creamed spinach for sides along with a serving of the king crab. It was a great dinner and liked the new look after the remodel.

    Chops City Grill - Bonita Springs, FLRespondió el 21 de mayo de 2022Thank you for the excellent review and the 5 stars, as well as the kind words about your server!

    Report
39. AS

    ArmasS

    Nueva York/Región de los Tres Estados

    45 reseñas

    3.0

    45 reseñas

    Comieron en 18 de mayo de 2022

    overall3food3service5ambience5

    The new renovations are really nice. Decor now says “high end” and now so do the prices. The service was attentive and timely in every way. We all opted for some form of steak ( rib eye, NY Strip) salads and sides. All the food was good but having eaten at many high end steakhouses throughout the US, the quality of the steak didn’t live up to the price. Don’t get me wrong they were decent but I feel not commensurate to the price. Never have been disappointed at this restaurant but I’ve had better steaks for far less $.

    Report
40. f

    franw

    Nápoles

    2 reseñas

    5.0

    2 reseñas

    Comieron en 18 de mayo de 2022

    overall5food5service5ambience5

    Best Filet Mingon ever! As a side ther corn was excellent.

    Chops City Grill - Bonita Springs, FLRespondió el 19 de mayo de 2022Thank you for the raving review and the 5 stars!

    Report