Butlers Wharf Chop House Restaurant
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Sticky Toffee Pudding
I have been to the Chop House on several occasions and have had a great experience both with the food and service, unfortunately on this occasion it was very poor, they forgot our starters and brought the mains, I then said could we have our starters 1st which then came up slow again, once we had finished the starters, the same main was presented, it wasn’t a fresh main, it had been sitting on the hot plates for 20 minutes... this then made the beef and chicken roast very dry and potatoes so hard that you couldn’t put your fork into them... with regards to the service I think the waiter may have been new... was very forgetful and not very concerned about our overall experience.. with the current market conditions it wasn’t very busy in the restaurant and makes it hard to understand why the service lacked the normal service and expectations of the Chop House.
Too cold and noisy. Use of truffle is excessive ...
The food and service is always very good. The location is unbeatable. Will definitely come again (and again).
Food was nice but didn't rate the roast very much, staff were lovely and friendly would go back but won t have the roast again
Terrible slow service, steak cooked on only one side
Food drinks was very slow .. Had to wait 35mins for dessert spoke to manager he wasn’t bothered at all took dessert off bill ...
I’ve have been chop house many times b4 and it’s got worse not happy like normal don’t no what happened there!
We really enjoyed ourselves
I booked this restaurant for my partner and I for Valentines evening. When we arrived , our table was not ready and we were asked to get a drink at the bar which was fine. However it took over FIVE minutes until we got served. After finally being seated we were given a menu which we questioned as when we booked this table there was no mention that on this day ONLY there would be a set menu. Once of the reasons I booked this was because of the varied menu that I knew we would both enjoy. But we both disliked all three things on the starter menu , the main course was ok ( steak ) but dessert my partner did not like one bit. When the waiter cleared our dessert plates he could see my partners had not been touched but did not ask any questions about this and just took the plates away. Very disappointed with the whole evening experience and would not recommend. If you do book it make sure there is not a set menu otherwise your go home very hungry like we did last night !!!!!!
Fixed menu for Valentines night. Would have preferred the a’la Carte nenu
Waited 15 mins for table but had a drink at the bar. Ed the barman very friendly. Unfortunately the only good service all night. Food was good but were never asked if everything was ok. Medium rare steak was blue but by the time we could get anyone’s attention it was too late to ask for a bit more cooking. Disappointing that I’m a half full restaurant a bit more care and attention was not given. Good food but will not return
Unfortunately we had to wait a while for our food and our table was late... had a great waiter who apologised profusely but was such a shame, spoilt the experience slightly
Hadn’t been here for many years and the food was every bit as good as I’d remembered. Our service was polite but very slow - table at 8 and main course arrived at 9:45. There seemed to be enough staff to cover the floor so I assume the delay was in the kitchen. Would have appreciated some information from the server though instead of having to attract their attention and complain. Only mar on a nice evening. Once the food arrived it was delicious.
Good value with the Evening Standard offer. The food was very good, but the restaurant was incredibly noisy - the wood interior, though lovely looking, seems to make it very echoy and it sounded like the pace was full to bursting when in fact it was not. This was a major detractor to an otherwise very nice evening, with good service and a nice ambiance.
Extremely pleasant place to be. Helpful and friendly staff. Great food, well priced.
I am a guaranteed return.
We went for the Evening Standard set menu and the quality was great, especially for the price. The service was good although they needed more staff that evening as they only appeared to have two waiters. I will return.
Lovely hidden gem with stunning views, friendly staff and great food and cocktails. Would definitely go back
Visited for our anniversary dinner. Great food, very attentive wait staff - but not too in your face. We’re brought a complimentary desert and bubbles as our anniversary 😃 overall would definitely be back again
Great experience, Good Food, Amazing Service .... only gripe noise levels HIGH, but to be honest didnot spoil our experience and would definetly come back
The food is great. The portion slightly smaller than I expected. Exceptional Service!!!!! Overall excellent.
The restaurant was amazing. Food was delicious. The view is great. Have the sticky toffee pudding. Would go again!!
NYE party was quite amazing. Friendly staff smooth service and quality food. Live music could've been better but we had a good time.
Great Sunday lunch and although a bit more expensive was amazing!!
The restaurant was so noisy that it was uncomfortable to be in. We quickly ate our starter and main course and left. The restaurant should think before accepting large parties and should also reconsider the design of the space to introduce many more sound-absorbing materials.
What a disappointment. With friends over from the US and Brazil I wanted to treat them - the waiter was miserable, the food was nothing special, we couldn't hear each other speak, the bill was completely wrong and it was extortionate for what it was. Will not be going back.
Great food and great service as always!!
Extremely loud. Almost impossible to talk in a normal voice and be heard. Waiter was excellent. Management was poor and did not allow the waiter to handle the situation. Management refunded a portion of our meal, but we would prefer to pay for a good experience. We will not return.
Dinning room was simple but elegant. Service was excellent and food was perfect. My new favourite place to eat
Not great. Friendly staff but average really
Great food & wine
Good food and good service
To loud. Overcooked meat. And bad wine. Not worth the money
Lovely - as always
Used to come to the Chop house frequently but haven’t been in the last 2 years. Was surprised by the paired back menu. What we are though was good but be warned the wine is very expensive. (£50 for a normal price of £15 for a Chilean red).
Always reliable homely comfort. Fantastic fish and chips.
Lovely location but food was a little disappointing. I had a lamb roast and it was overcooked and dry.
In fairness somebody else had beef roast which looked much nicer.
Really lovely food, staff and atmosphere. Family-friendly too - our two year old was welcomed and well-catered for! Thank you! We will definitely return!
We booked for my son’s 18th birthday & received complimentary champagne & also a sorbet desert with happy birthday written in chocolate.
The food was excellent from starter to desert & the service was attentive but not intrusive.
Overall a great experience & I recommend booking.
Food was excellent as ever and we were lucky enough to get a table overlooking the river. Unfortunately the service was appalling. We would have died of thirst if I hadn’t liberated the wine from it’s bucket at the back of the restaurant and we waited 45 minutes for our coffee to be delivered, and would have been waiting still if I hadn’t lost my temper. I have been coming here for years but I won’t be rushing back....
Amazing food, service a little slow but that's to be expected on a Saturday evening. Waiter was very attentive and chatty. Would reccomend the lamb tomahawks!
Unfortunately our evening was over shadowed by the table behind us who clearly had no awareness of their surroundings or any other people in the restaurant deciding shouting and screaming over each other was normal at 8 p.m on a Wednesday..... If the desired effect was everybody's evening was all about them that was the case just in a negative way ....
Shame as the food was great as ever.
Butlers Wharf Chop House Restaurant tiene una calificación de 4.1 estrellas de 4431 comensales de OpenTable.
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