Benihana - Carlsbad

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1908 reseñas
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Hasta $30
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Japonesa

Etiquetas principales:

Buena opción para grupos
Ideal para cumpleaños
Ocasión especial
Benihana ofrece una experiencia gastronómica única. Los comensales se sientan por grupos en mesas compartidas y su chef personal realiza el antiguo arte del Teppanyaki, preparando una comida que deleita todos los sentidos, ya sea un suculento filete, pollo tierno o delicioso marisco. También se sirven cocteles de la casa y sushi preparado por un talentoso chef de sushi. Benihana en Carlsbad, situado justo al lado de la carretera interestatal 5, en Poinsettia Lane, y a unos minutos de las hermosas playas bañadas por el sol, tiene cuatro zonas separadas donde se puede disfrutar de una comida. Los huéspedes podrán escoger entre el salón comedor de parrilla hibachi, el salón de cocteles confortable, el bar de sushi amplio con alcoba privada y asientos para ocho personas o el patio al aire libre para tomar cocteles y entradas.
Lo que 1908 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.0con base en calificaciones actuales
4.3
Comida
3.9
Servicio
4.0
Ambiente
3.7
Valor
Ruido · Moderado
72 % de las personas lo recomendaría a un amigo
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Filtros
OT
Los Ángeles
2 reseñas
Comieron en 15 de marzo de 2020
Global5Comida5Servicio5Ambiente4

Had a wonderful time, they did forget it was my kid’s 9th birthday dinner after I did tell them at the time of reservation and when I entered the restaurant. The chef Michael was fun and amazing and put on a great show. The waitress was just as good.

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BW
San Diego
42 reseñas
Comieron en 14 de marzo de 2020
Global5Comida5Servicio5Ambiente5

Samantha (bar), Garret (server), and John (table chef) made the night fantastic! Well done Benihaha Carlsbad!

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LS
Salt Lake City
18 reseñas
Comieron en 10 de marzo de 2020
Global1Comida3Servicio1Ambiente1

ABSOLUTELY AWFUL. Waited 30 mins to sit, with a reservation. The restaurant wasn’t even half full. Then waited 45 MINUTES for the chef to come to our table!!!!! It was ridiculous. The entire table almost got up & left. THEN, AFTER THE MANAGER HAD APOLOGIZED 5 times, NOT ONE THING was taken off the bill. I will NEVER go back.

Benihana - Carlsbad
Respondió el 20 de marzo de 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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EN
San Diego
1 reseña
Comieron en 10 de marzo de 2020
Global4Comida5Servicio5Ambiente4

Jorge was our chef and was excellent. we have had him before and he comes up with different jokes and tricks to keep the show fresh. It is always a good time at this Benihana.

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OT
1 reseña
Comieron en 8 de marzo de 2020
Global3Comida3Servicio4Ambiente3

Shrimp and lobster tails were over cooked, vegetable were burned

Benihana - Carlsbad
Respondió el 12 de marzo de 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
1 reseña
Comieron en 6 de marzo de 2020
Global3Comida5Servicio1Ambiente5

Pésimo servicio

W
San Diego
2 reseñas
Comieron en 6 de marzo de 2020
Global3Comida3Servicio4Ambiente3

Benihana is not what it used to be....not as much fun...and the food took forever....and it was overpriced. Will probably not go back- maybe just for happy hour- but not to spend almost $200 for average food and lack luster "show" for 3 people.

Benihana - Carlsbad
Respondió el 12 de marzo de 2020

Jennifer, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JN
1 reseña
Comieron en 3 de marzo de 2020
Global5Comida5Servicio5Ambiente4

Great food and atmosphere. Quiet and clean. Food arrived on time. Chef was fun and qualified. Johnny was great.

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KP
San Diego
1 reseña
Comieron en 1 de marzo de 2020
Global3Comida4Servicio3Ambiente4

Had a reservation for 6:00. Did not get seated until 7:00. Server was pleasant and did a good job. Chef was average. Unfortunately the chef forgot my Fathers Seafood Diablo...He went back to the kitchen and them came back out and cooked it 10 minutes later. We all had to sit and wait for my Father to eat. It was too bad we didn't get to enjoy the meal together.

Benihana - Carlsbad
Respondió el 9 de marzo de 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
1 reseña
Comieron en 1 de marzo de 2020
Global2Comida5Servicio2Ambiente3

We had a 5:15 reservation and did not get sat until 6pm.

Benihana - Carlsbad
Respondió el 9 de marzo de 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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AC
1 reseña
Comieron en 1 de marzo de 2020
Global5Comida5Servicio5Ambiente5

Our chef Arnel was awesome! We also fortunately sat with with awesome people too.

Benihana - Carlsbad
Respondió el 13 de marzo de 2020

Thank you Aileen, for sharing your feedback with us. We are happy to hear that you had a great experience.

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q
San Diego
4 reseñas
Comieron en 29 de febrero de 2020
Global1Comida4Servicio1Ambiente4

And yet another horrible experience here. I thought that after Christmas I would give this place a 3rd chance. I had a 6:30 reservation. Got seated at 7:00. On a regular Saturday night. A 30 minute wait for my reservation. 15 mins into sitting my bar drunks still were brought to my table once they were my cosmopolitan was awful so I went to the bar and got one myself. By 9:00 yes 9:00 I finally was eating my dinner!!! I had to go to the bar 2 more times to get my own drink. This place needs help! The service is beyond horrible. My waitress was a you know me what. The manager tried to make excuses. Don’t waste your time going here.

Benihana - Carlsbad
Respondió el 3 de marzo de 2020

Quinn, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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GA
1 reseña
Comieron en 28 de febrero de 2020
Global4Comida4Servicio3Ambiente4

Chef who attended us was very personable and funny. However, server lacked personality and when he took a break, didn’t inform us with his stand in. Left us wondering if he was gone or not. Drinks and plates were left for a while on the table until he returned.

Benihana - Carlsbad
Respondió el 13 de marzo de 2020

Thank you Gregory, for your feedback! Come back soon!

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JB
1 reseña
Comieron en 27 de febrero de 2020
Global5Comida5Servicio4Ambiente5

Our chef was amazing! Server did ok job. We had a lot of plates in front of us at one point took a while before she came by to clear the table, and we never received something we ordered, ended up being ok because it was plenty of food, but it was still on our check and had to have it removed.

Benihana - Carlsbad
Respondió el 13 de marzo de 2020

Thank you so much Jessica, for your feedback, we hope to see you back again soon!

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JB
Palm Springs
1 reseña
Comieron en 27 de febrero de 2020
Global2Comida2Servicio2Ambiente3

Good- our chef was very hard to understand and went so quickly that was not as fun as the times we have been in past. He did some of basic ones like the heart rice and volcano and train but it was not as good as some other chefs. I also thought it took long time to get refills and waitress seldom checked up on us. My steak was fatty and I usually order same one very time, this one wasn’t as good.

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SJ
Los Ángeles
3 reseñas
Comieron en 26 de febrero de 2020
Global5Comida5Servicio5Ambiente5

We LOVED Trevor! Best server we’ve ever had there!

Benihana - Carlsbad
Respondió el 13 de marzo de 2020

Awesome Sherree! We wish you a Happy Belated from the Benihana team! Come back soon!

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OT
Orlando
3 reseñas
Comieron en 23 de febrero de 2020
Global5Comida5Servicio5Ambiente5

Yummy! I would definitely say, “go here”!!

Benihana - Carlsbad
Respondió el 13 de marzo de 2020

Thank you for leaving us positive feedback, come back soon!

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KD
1 reseña
Comieron en 21 de febrero de 2020
Global4Comida3Servicio3Ambiente3

Good to meet other people . Food is ok but we had fun. Good place to go every once in awhile.

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OT
1 reseña
Comieron en 20 de febrero de 2020
Global2Comida5Servicio2Ambiente2

The chef was absolutely amazing and had lots of skills we had never seen at a benihana before. Our table guests were not so enjoyable on our honeymoon and the service was so slow. Our reservation was at 8:00 and our order was not taken until 8:45

Benihana - Carlsbad
Respondió el 26 de febrero de 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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K
San Diego
9 reseñas
Comieron en 19 de febrero de 2020
Global4Comida5Servicio5Ambiente4

Food is delicious. Service pretty good. Fun place to go.

Benihana - Carlsbad
Respondió el 9 de marzo de 2020

Wonderful Kimmie! We are happy to hear that you enjoyed the dining experience!

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BL
San Diego
1 reseña
Comieron en 17 de febrero de 2020
Global1Comida1Servicio1Ambiente4

Went for my husband's 50th birthday. We go often for birthdays to Benihana. It was very disappointing. The chef didn't speak to us, he seemed like he didn't know how to cook the food. He had zero knife tricks. The food wasn't cooked as usual. Very odd experience. I believe it was the chef for sure. We have never had a problem in the past. They never came to sing Happy Birthday and take the picture. So we just gave up and left. We had a reservation for 6:30 and didn't sit down until 7:30 or served the first portion until 8:00.

Benihana - Carlsbad
Respondió el 26 de febrero de 2020

Beth, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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LF
1 reseña
Comieron en 17 de febrero de 2020
Global3Comida3Servicio4Ambiente3

We waited over 40 minutes for our reservation, then things were very slow once we got to the table. At the end of the night, we spent more than 3 hours at the restaurant. Kids were tired, and theIt chicken was so over cooked they didn’t eat it. Not the best Benihana experience. The chef was personable though.

Benihana - Carlsbad
Respondió el 26 de febrero de 2020

Liz, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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AS
1 reseña
Comieron en 16 de febrero de 2020
Global5Comida5Servicio5Ambiente5

Always a pleasure when we go! Super friendly service. Great chefs!! And lastly, the food is amazing.

Benihana - Carlsbad
Respondió el 9 de marzo de 2020

Awesome Ashley! On behalf of our team here at Benihana, we would like to thank you for your continuous loyalty!

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OT
1 reseña
Comieron en 16 de febrero de 2020
Global4Comida4Servicio4Ambiente4

Overall it was a very good dinner. Thank you!

Benihana - Carlsbad
Respondió el 9 de marzo de 2020

Excellent! Thank you for your feedback! Come back soon!

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m
San Diego
8 reseñas
Comieron en 16 de febrero de 2020
Global1Comida4Servicio1Ambiente1

We had a 5pm reservation and waited in a crowded lobby for 35” before were even seated. We then sat at the table an additional hour and 5” before the chef even arrived at the table at 6:40pm!!!
The outside front of the restaurant was filthy, trash and rags and unmentionables.
The restroom had overflowing trash on the floor and two had no tp.
We were asked twice if it were a special occasion and replied a birthday. No occasion was acknowledged.
Worse visit ever, certainly will not recommend nor return.

Benihana - Carlsbad
Respondió el 26 de febrero de 2020

Monkey, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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F
San Diego
20 reseñas
Comieron en 16 de febrero de 2020
Global4Comida5Servicio5Ambiente5

Benihana in Carlsbad for LUNCH is a great deal.
Lunch duet = value.
Very good food, very good service.
The only reason I did not rate this a five-star experience is because they were short on cooks on the day visited, tables had to wait for a cook for 25-35-45 min.
Our waitress was outstanding and courteous.

Benihana - Carlsbad
Respondió el 3 de marzo de 2020

Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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MK
San Francisco
2 reseñas
Comieron en 15 de febrero de 2020
Global1Comida2Servicio1Ambiente2

Our experience was horrible. We scheduled reservations at 9 and was seated around 9:11 but the food service and Chef presentation started around 10ish. The Chef presentation was sloppy and rushed. Food was all over the table. Rice, shrimp and steak was thrown into sauces and the table. The chef forgot meals so that delayed our meal. It was horrible. We didn’t leave until after 11

Benihana - Carlsbad
Respondió el 20 de febrero de 2020

MarKisha, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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DJ
1 reseña
Comieron en 15 de febrero de 2020
Global2Comida5Servicio3Ambiente3

We went to Benihana on the weekend after Valentine's day and before President's day. It was packed, that would have been alright if they had honored the reservation I had made with them but they didn't. It's really poor to have to wait hours after the reservation to get to a grill. Then when we got to the grill we had to wait to start the service, and then after the soup and salad we had to wait longer to finally get a chef. Food was really good and when we got attention it was good but the entire experience was poor. If I did go again I'd make an early reservation so you still have a chance to go to another restaurant, you're at their mercy if you try for a later dinner.

Benihana - Carlsbad
Respondió el 20 de febrero de 2020

DJT, With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
1 reseña
Comieron en 15 de febrero de 2020
Global2Comida4Servicio3Ambiente4

A 1 hour wait with reservation is

Benihana - Carlsbad
Respondió el 20 de febrero de 2020

We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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LG
1 reseña
Comieron en 15 de febrero de 2020
Global3Comida5Servicio1Ambiente1

We’ve been going here for many years and the food is always excellent!! This time was no different , however our chef was a little off. He did not do any of the food tricks and the only one he did was with an egg that broke off the table. He didn’t say much after but he kept trying to give the same girl extra food several times . It was just awkward . We definitely will go back but hopefully with a different chef.

Benihana - Carlsbad
Respondió el 20 de febrero de 2020

Liddy, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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OT
San Diego
1 reseña
Comieron en 15 de febrero de 2020
Global3Comida5Servicio4Ambiente2

30 min wait after our original reservation time. They seemed to be super busy. Overall pretty good experience.

Benihana - Carlsbad
Respondió el 20 de febrero de 2020

With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us.

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h
San Diego
6 reseñas
Comieron en 15 de febrero de 2020
Global4Comida5Servicio5Ambiente5

It was a very busy holiday evening. We made reservations one month ago but still had to wait 1/2 hour. When we left, the wait was even longer. It was worth it because everything else was good.

Benihana - Carlsbad
Respondió el 3 de marzo de 2020

Thank you Hanker for your feedback! Come back soon!

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DC
San Diego
1 reseña
Comieron en 15 de febrero de 2020
Global3Comida4Servicio1Ambiente2

Reputation is great, but very disappointed with our dinner. Chef was good and food was good, but service from waitress was terrible. Really disappointed. Never checked in with us on drinks (other group as well). My empty beer bottle was on the table just as long as it was when it had beer in it. Empty iced tee was taken, but never replaced with a full one or asked if my wife wanted one. Lights above didn't work -- not that big a deal, but was dark, and took away from ambiance.

Just really below average experience. Won't be going back any time soon.

Benihana - Carlsbad
Respondió el 20 de febrero de 2020

Dave, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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K
1 reseña
Comieron en 14 de febrero de 2020
Global1Comida2Servicio2Ambiente4

The lobsters are super small and very salty. The bathrooms did not have toilet paper. They tables should have two less people so you have room to breathe. I was not impressed $190 later we will not be going back

Benihana - Carlsbad
Respondió el 20 de febrero de 2020

Kimberly, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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RK
Palm Springs
5 reseñas
Comieron en 14 de febrero de 2020
Global4Comida4Servicio4Ambiente4

Wonderful time . Great show with our chef Trevor ( Thanks Trevor for your humorous performance )
Very entertaining as we had a delicious meal .

Benihana - Carlsbad
Respondió el 3 de marzo de 2020

Awesome Robert! Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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AM
San Francisco
1 reseña
Comieron en 14 de febrero de 2020
Global5Comida5Servicio5Ambiente5

The chef was very entertaining. Service was friendly and the food was delicious.

Benihana - Carlsbad
Respondió el 3 de marzo de 2020

Fantastic Alicia! Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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OT
1 reseña
Comieron en 14 de febrero de 2020
Global1Comida4Servicio1Ambiente4

It was Valentine’s Day 2020. We had to have a 4:15pm reservation of course due to the holiday, but an early dinner was no major issue. The chef messed up the whole night; didn’t cook enough fried rice, missed a child order, gave two people wrong steaks, never brought out lobsters. The worst thing was the chef never informed management and they were going to charge us for all the mess ups. I let them know and they did make up by offering 30% off. I love Benihana and have been hundreds of time. This was the worst service ever!

Benihana - Carlsbad
Respondió el 20 de febrero de 2020

We're sorry to hear this occurred. Thank you for bringing this it to our attention. Your feedback will be shared with our team for improvements.

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JA
1 reseña
Comieron en 14 de febrero de 2020
Global1Comida1Servicio1Ambiente2

Worst experience ever. We had the pleasure of visiting Benihana for a family dinner in another country (Lima, Peru), where the food and the customer service were A+. Based on that experience, we made a reservation to celebrate a special occasion here. Big mistake, because neither the food not the attention was as we expected. Not only did they made us wait 1 hour and ten minutes (despite having a reservation) to START cooking our meal, but after half an hour watching a cook (who seemed like the last-minute/backup person) preparing the food, it was so no worth it. Food had no flavor; portions were really small for the price, and sad to say, a place like Panda Express would have been more worth it. We barely touched the food, despite being so hungry after such a long wait, and with two young kids in tow. So, never again, we would not recommend this place ever. Not coming back: long wait, less than average food, small portions, not worth the price.

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AM
22 reseñas
Comieron en 13 de febrero de 2020
Global4Comida5Servicio5Ambiente4

Always love the food and ambiance. Chef at your table ... Fun stuff, entertaining. Waitress was attentive. There didn't seem to be enough Chefs this night. Even though not super busy, there was a bit of a wait. Always on the pricier side but Yu are paying for the ambiance too. But if you use your birthday reward (sign up for the club), that reduces the cost a lot.

Benihana - Carlsbad
Respondió el 3 de marzo de 2020

Fantastic Alan! We are happy to hear that you enjoyed the dining experience!

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S
San Diego
19 reseñas
Comieron en 11 de febrero de 2020
Global4Comida5Servicio5Ambiente5

We always end up waiting so long before being seated.

Benihana - Carlsbad
Respondió el 3 de marzo de 2020

Thank you Sandy, for sharing your feedback with us! Come back soon.

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